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Trust Cellular
1077 Southwest, Jesse Jewell Pkwy SW, Gainesville, GA 30501, United States
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Trust Cellular
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Al
Review №1

I had just bought a phone and the screen was cracked. Saad told me about a flexible screen protector. Its been put on and so far it is better than I could have imagined. Everybody I dealt with there is just wonderful wanted to say thank you and that I will be back

Ke
Review №2

I needed to have glass on back of Iphone replaced and found Trust Cellular after searching online for a location to repair. They were able to replace the back glass, but within two weeks I had an issue that I was not sure was related. I was told to come back to the store and they spent the next month trying to resolve issues on my phone. The owner even provided me with a loaner phone during the process. During my many visits to get updates, I witnessed the workers helping people with repairs and providing phone plans. They treated everyone with respect and are highly focused on customer service. I would recommend for anything dealing with phones and accessories. Class act all the way around. I would give them 10 stars if possible.

Ka
Review №3

Super great customer services. Owner is awesome and will do anything he can to help you. Has anything. I got me a phone case and new plan.

Ma
Review №4

Trust cellular is the best mobile device shop i have found to date. The staff is very friendly,patient and professional. They have many new accessories for your phone and even have a payment plan if you want a new phone.i would recommend them to anybody

Mi
Review №5

I will be most definitely coming back to trust cellular if i’m having issues with my phone… etc. the customer service was very good thanks to the help of jocelyne and sarah.

Ke
Review №6

Love Trust Cellular. If you need something for your phone and they dont have it in store they will find and order it for you. Everyone in my household and some friends have there laminated screen protector. If you drop your phone alot or always end up with a cracked screen I highly recommend you go see them and get this screen protector. If I could give them 10 stars i would stop in a check them out . Highly recommend for any of your cellular needs.

Br
Review №7

Very honest and knowledgeable. As a fellow engineer, I recommend his shop without reservation.

De
Review №8

Lucky Find for meI needed a replacement screen and contacted several places who were not interested in repairing my older Moto E4 Plus phone. Contacted Trust and they agreed to order a screen and repair.at a very fair price. First screen would not power up so another was needed and it took care of my issue. All is well . Great place and great Technicians.

JB
Review №9

Good customer service good conversations with sara and Jocelyn.

Ta
Review №10

Everyone in the store is professional. Jocelyn is a 5 ⭐️ employee. She was very helpful and knowledgeable on the products.

Da
Review №11

Let me tell you! This place is amazing! My poor kid was so stressed about his phone when he dropped and broke it. I was going to make him pay to get another one, but we decided to get it looked at first. This place was perfect. They made us feel so much better. They replaced the screen, reset the phone, and did it in an hour! They were professional and extremely knowledgeable about their products. They were confident in the results they could get out of the broken phone and they were right. Finding a good phone repair place is not easy. We have found our place for sure! Thank you Trust Cellular!

Ka
Review №12

My screen is already trying to pop off. Its only been maybe a week if that. Then there a white light that glares out of my screen. Like its just a random white dot. Then the colors of my screen are not what they where before he fixed my phone. I paid 100 bucks and this is how you fix my phone. Never again. Awful job would never recommend. Wish I could post the photos on here.

Vi
Review №13

Had a really good experience! Jocelyne was very very helpful and offered so much good customer service . Will definitely be back !

Da
Review №14

Staff was very friendly and extremely helpful. Was told my iPhone would be unlocked within 2-3 business days but it only took like 15 minutes! Was also assured that if they weren’t able to help my money would be refunded. Highly recommend this place!

Ma
Review №15

Finally a place that can fix any problem you have with a cel phone!!! Laptop/ tablet the people and the owner are great people

If
Review №16

I was in Gainesville for the weekend and dropped my phone, they were able to repair my phone same day as well as a ton of accessories. Great guys!

Mi
Review №17

Went in for LG wing broken screen. Repair took only 3 hours but after using it for 1 week, I realized that front camera is not working

wa
Review №18

Treats everyone like family when they walk through the door makes the experience amazing definitely recommend for anything

Jo
Review №19

Great service jocelyne is the best great service and great attitude and cute accent

Ka
Review №20

I brought in my iPhone six that would randomly shut itself off and wouldn’t charge beyond 3%. The price was a tad pricey but after hearing about that the parts they had used to repair my phone, it was well worth it. The staff was extremely nice, helpful and cordial as well as having supreme patience with me and my girlfriend. Their options for phone cases were also spectacularly varied, and they were very well priced. I would most definitely recommend everyone I come across to Trust Cellular, as well as having them solely work on my phone and future phones from here on out.

Mi
Review №21

Loved my experience here. Jenni & Saad were super friendly when I arrived and my phone screen was replaced quickly and looks brand new. They even fixed my boyfriend’s phone issues on the spot!Thanks so much and highly recommend!

No
Review №22

Great prices on chargers and getting your front and back screen replaced! Beats going out of town when you can stay close by! Ask for saad he will talk care of you!

Pa
Review №23

I went to get my cracked screen fixed and in no time I received a called that my phone was ready! Great customer service was the biggest plus of the whole experience! Highly recommend for anything dealing with phones!

Ru
Review №24

My first time here at Trust Cellular I had a great experience. Jocelyne was very attentive answered all my questions. She gave me great vibes. The store has many selections in devices and phone cases and prepaid plans. Great store!!!

Ch
Review №25

I thought my phone was done for and went to my wireless provider and they told me to try trust cellular and I did they were really professional with their services and within 30 minutes it was good as new thank you trust cellular

te
Review №26

Always have what you need. And does a awesome job! Love this place..

ka
Review №27

Called around 5 and asked for quotes, price matched me and gave me the cheapest price, got it fixed before they closed same day and even stayed over to make sure my phone was charged and ready to go, would recommend them a thousand times over!!

Jo
Review №28

The Trust Cellular team is one you can more than trust. The team there truly puts pride into their work and has shown for many years. Anyone can sell you something and take your money. It takes something much more special to do it at the level Trust does it at. 100% will vouch for this top notch group at Trust for all of your cellphone needs!

An
Review №29

Very friendly, quick work. very helpful, kept me informed on ways to keep my phone protected.

Ol
Review №30

Offered me the most money for my iphone.

be
Review №31

GREAT customer service!! Got it done very quickly, such nice people.

Iv
Review №32

Rude employee. No customer service.

El
Review №33

Saad was so amazing! He gave me an amazing deal and was super quick! Great conversation, the store was very clean, and the customer service was out of this world. So happy with my new screen, phone case, and screen protector! Make sure you ask for him! He was extremely patient with all my questions and dint make me feel rushed or dumb! 10/10 would buy again!

Al
Review №34

Jocelyn was very kinda and helpful.. love the energy and vibes when I enter the store thanks for the Great experience

Tr
Review №35

Cool dude and good service even took me to the back to teach me a little bit

Ga
Review №36

Great service and competitive prices.

Tr
Review №37

Loved this place. Will recommend this place to all my friends and family. The owner was supper helpful and nice. Will defiantly be back for any repairs or any cell phone needs.

Er
Review №38

Great place to shop for tablets or smartphones! They also have a great selection of cell phone service providers! Great all around experience would definitely recommend to others!

Jo
Review №39

Absolute top notch business. Helpful and friendly staff. Was given a quote for a repair minutes after calling. Which was much less than surrounding like establishments I may add. They worked around my hours and I had a new screen installed on my phone in less than 45 minutes. I implore anyone in need of cell phone repair to contact Trust first. Save yourself time, hassle, and money! Kudos Trust! Customer for life :)

An
Review №40

I loved the service the Jocelyn was veary helpful and answered all the quiestions I had

an
Review №41

This place is spot on. Very reasonably priced for he services I received. My new iPhone7 screen shattered and they replaced it for $50 cheaper than local competitors. Great job! You will be recommended to everyone I know that has an issue.

Me
Review №42

Great service

Wi
Review №43

This place came from humble beginnings and has grown into a wonderful buisness. The owner and staff here are GREAT! They went out of their way to stay late and repair my daughters PRECIOUS I-phone 7+.They are super friendly and professional. I would recommend Trust Cellular to ANYONE needing cell phones, accessories and repairs. They also carry other cool electronic devices.

fr
Review №44

I realize this place may have given others good service, but their prices are VERY high. They wanted to charge me $25 for a simple SIM card that other places are charging .99 for. Even when I called them on it, they wouldn’t be reasonable and give it to me or come down to even $5. I walked out and won’t be going back

Ra
Review №45

This place is a joke. I went there yesterday to reset everything on a iPhone 6 and waited almost 3 hours and they did absolutely NOTHING to the phone. They charged me and wouldn’t even refund my money. I would never recommend this place it’s all lies and a waste of time.

Br
Review №46

David and the owner were truly helpful!! It was a great experience over all! Thanks for being awesome!

Br
Review №47

Horrible customer service. Theyve had my phone for a month now and every single time I call to check and see if its ready to be picked up they say itll be ready tomorrow I DO NOT RECOMMEND.

Fr
Review №48

This place has amazing service and they fixed my iPhone 8 Plus for a amazing price. Recommend this place, if you need your phone fixed.

He
Review №49

Absolutely amazing service! The staff was very friendly ( I don’t remember their names 😗) and I heard drakes new album.

Be
Review №50

Excellent customer service. Very reasonable prices. RAAD was exceptional in explaining possible causes of problem and potential cost. Recommend this business for all your cell phone repair needs.

Ma
Review №51

Jocelyn and Saad were wonderful. They helped me and were so patient with me. They were friendly and knowledgeable. I will definitely go there for all my cell phone needs and would recommend them to everyone. Thanks yall😀 Mary

Tr
Review №52

Place is very very cheap on there prices and great customer service very nice and helpful. I would definitely recommend coming here for everyone in need of a phone repair. Other places will charge you $80-$100 or more so this is the place to go!!

Fi
Review №53

This place is a Joke they replaced a battery on a phone and it expanded and it cracked the screen. They told me from overcharging the phone. Well i took t phone somewhere else and the battery that they use is from 2017. Dont take your business to them. Only reason i rated 1 start so i could write the review.

Ka
Review №54

Just had my iphone 6 screen replaced today and I must say this is the BEST service Ive experienced when Ive gone to do anything with technology! They were kind, explained what they saw the issue was, and checked for other issues before I left my phone there. It was ready for pickup in about an hour and was at least $30 cheaper than competitors- I will definitely be back!

Ma
Review №55

I am a friend of the owner of this company and I must say this is a wonderful business. What makes it so great I think is that it is a small family owned business. The owner works with people to give them best deal on anything possible. I must say that I am very glad I met the owner and his father several years ago. This is a very down home family orientated business. They have anything and everything for any phone. A one stop shop place. They can unlock any phone and have many many choices in services and plans for everything. I highly recommend them to anyone.

Ha
Review №56

Saad was great. Super friendly and ran through all possible scenarios with me. They promised to replace my cracked screen in less than an hour--and turns out it only took 30 minutes. Very pleased and will use them again for phone repairs.

Ti
Review №57

First I want to say thank you Saad Hassan Tahir for fixing my iPhone 7 Plus screen. You made it happen quick and your price is awesome and affordable. If you are looking for someone to fix your screen or anything message him he will hook you up. You wont be disappointed. Once again thank you. Trust Cellular has awesome welcoming peopleworking there.

Ma
Review №58

Extremely attentive customer service. Quick in and out the door repairs and the Best Prices in town. Highly recommended ! 🖒

La
Review №59

This place sucks, bad business

Li
Review №60

Due to the fact I have 5 kids my phone cost are usually higher then my monthly cars cost. The staff at Trust Cellular has fixed this for me! As we all know with kids comes messes, cracked phones, broken speakers, every issue you can think of I have had. I have tried many places to repair and its like dealing with a used car salesman. Once I have found Trust I truly know I can trust them!

Jo
Review №61

My buddy owned this place and we just left from getting my wife’s phone screen replaced and they did an amazing job kid friendly great ppl and I will highly recommend them thanks guys great job y’all 👍👍👍

Br
Review №62

Great customer service, and very nice people!!

SA
Review №63

Very much impressed with there phone repair job as they have the best repair team in town

Au
Review №64

Trust Celluar is the best! I just got my iPhone 6s Plus repaired & it looks amazing. Couldnt have did it better myself. Great customer service & friendly staff! Only took an hour & I made it to work on time.

Ad
Review №65

Great customer service! They fixed my phone in a reasonable amount of time and the prices are almost half of what other places were charging. BUT a few days later my touch screen stopped working. They fixed it. A couple days a later my button Stopped working. Again, they fixed it. AND a few days after that the button stopped working AGAIN. I was then told I would need to go somewhere else to get it fixed.

pr
Review №66

Great customer service! I got my screen fixed, a screen protector & a case for a very affordable price! They have everything you need for a phone. Will recommend to anyone!

We
Review №67

The staff here are awesome!! Eager and informative about any questions or concerns regarding my new phone. Its a pleasant family atmosphere that I would highly recommend to anyone seeking cellular service

Ja
Review №68

This will be my stop for anything wireless related!! Saad made me feel like family from the time I entered the store. And Jocelyne was great help as well she answered all my questions and provided excellent customer service and really took the time to cater to my needs. Made my life easier, after driving around for hours looking for a low price screen repair & service activation. Trust cellular made life easier!!

Ti
Review №69

Im so glad that I got the chance to get the cell phone service I needed a few years ago.Every time I have a problem, no matter how large or small, I can rely on Trust Cellular to fix it. Its my one stop shop. For my monthly payments, accessories for all my electronic devices, and gifts for every occasion.I love it !!! And will never leave. I promise youll feel the same.Cleveland Ga

Ce
Review №70

They are great. I had a iPhone 5 which they were able to replace the screen and add some missing screws which was messed up by Gizmo Dr. and Battery + ( in Gainesville ) which they would not warranty anything not even their own work because they said its been worked on. Trust fixed it in a couple hours and a good price. I should have came here first!

Sh
Review №71

Came in to get a quote on my Galaxy S8 screen replacement it was little out of budge. Saad offered to use nano coat screen protector to stop it from cracking more, I cant even tell my phone is broken! I love this shop will definitely be back & recommend always!

Yv
Review №72

Whats good deals and it helps when you need your phone fixed or your tablet

Pr
Review №73

This is a awesome place with awesome service! Im very pleased and the owner knows his stuff! And his prices are very competitive. I truly recommend this place great service customer service.

Sa
Review №74

I had an AMAZING experience at TRUST CELLULAR today. I came in due to my phone COMPLETELY blacking out & due to no funds SAAD hooked me up & COMPELTELY fixed my phone as a gift for being such a loyal customer! If you need anything fixed/ done to your phone make sure TRUST CELLULAR is your FIRST stop! I’m DEFINITELY sure they can fix it & get you going!

Jo
Review №75

Great service !I got there after 6:30 and the just did all to still replace my screen.I recommend and will be back if I need.

Be
Review №76

Awesome customer service, good prices and love the staff!

Dy
Review №77

First off I’ll start by saying Saad is a great salesman and he when it comes to phones and electronics, he has helped me more then a handful of times. His prices beat everyone around that ask for no matter what the problem is, he really treats his employees like family and makes you feel at home and welcomed, I would recommend him to anyone when it comes to phones and repairs and a lot more. Saad for electronics president!

ma
Review №78

Trust Cellular has an experienced and friendly staff. I bought a great phone at a great price I was able to keep my phone number and have access to technical support. I strongly encourage every one to shop here

Le
Review №79

Easy way to unlock and great service! There are also multiple services to choose from! Very helpful and handy!

Da
Review №80

Hey ! I want to tell everyone, this place is great . it also very cheap! they fix my phone fast. the people who work here are also great.

ne
Review №81

I came in to get a phone repaired and it was a wild process. Phone diagnosis is difficult to hold through, and things got delayed. I was ready to tapout and take my money back, but Saad was insistent that he would take care of me as a customer. He did not let me down-my phone never got fixed, so he set me up with a comparable device. This is unheard of in the current market...he has bought my loyalty for any future purchases and I highly recommend this shop. They will deal with you honestly.

CQ
Review №82

Very helpful and knowledgable . Good customer service and prices

Sa
Review №83

Awesome staff. High quality accessories with reasonable pricing. Highly recommended.

Ma
Review №84

My experience was awesome, very fast services and no hassle. Employees are very helpful and know how to treat a customer. i recommend Trust Cellular to everyone, all my friends and family . highly recommend this great store.!!

Rc
Review №85

Saad is great, he knows his business and his inventory. His customer service is excellent. Will refer everyone!

Eb
Review №86

I came in had a great experience. Both reps were very nice and helpful. I would definitely return and recommend to other customers.

Ju
Review №87

FANTASTIC service, amazing people.

Ir
Review №88

Been here a couple of times, great staff, great work and fair prices

Gr
Review №89

The service was very quick and everyone was very nice! Got my phone screen and my camera fixed and it works perfectly now. Highly recommend!

Ra
Review №90

Great service good prices friendly staff would definitely go back and recommended to all my friends

Jo
Review №91

I Highly recommend this store best customer service and hes willing to work with you no matter what your financial situation is ...and every one in the community reccomends trust cellular

Jo
Review №92

Best place ever. Helped me transfer all my info off my broken phone to my new phone. Professional polite, best store in the world

Ri
Review №93

Great place and amazing staff

Di
Review №94

Prices where good and the staff was super friendly! Would definitely go back !!

Th
Review №95

I had my phone screen repaired there for 100$ and due to lack of a quality new screen and faulty installation it broke in the same day. Then I returned expecting some sort of refund or replacement and the owner expected me to pay another 100$ in the same day to replace it again when it was his fault for bad quality parts and faulty installation. I DO NOT recommend them at all for any type of repair.

Sh
Review №96

This place is so nice they fixed my phone with all the money I had they work with me they are great people. And my phone is perfect they have great prices #Askforsaad

Bl
Review №97

I brought my phone in today for a damaged lcd/screen and the experience was excellent. They went over details of repair and what i should expect after. Everyone in the store was very knowledgeable and helpful not to mention much cheaper than the other guys in town. (Gizmos, CPR, Etc.)I look forward to repeat business.

JO
Review №98

Had my battery replaced in my iPhone 6 Plus, was quoted an hour to an hour and a half, was done even faster than that. Excellent customer service and prices

Ke
Review №99

Not very trustworthy as the name states. Over charges depending on the customer by taking advantage of the situation.

Ta
Review №100

Great work, great customer service. They fixed my screen quick, and with no problems. Would recommend this place to anyone.

Information
85 Photos
100 Comments
4.6 Rating
  • Address:1077 Southwest, Jesse Jewell Pkwy SW, Gainesville, GA 30501, United States
  • Site:https://trustcellular.net/
  • Phone:+1 770-534-0025
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–5PM
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