We had to stop here to get a tire checked. It turned out to be something simple. They were so nice and didn’t even charge us to get the tired checked. Highly recommended.
Came in with sound coming from my vehicle.Mr Copi was amazing. got me in and out quickly. Up front, staff was friendly and helpful. good prices. will be back again.
Cassandra was very helpful and nice to work with. Everyone is not suited to work in Customer service related positions, but Cassandra definitely has the personality and demeanor for this type of work...in addition, she is knowledgeable and very thorough. She certainly helped a not so good experience be less painful.
Very good customer service! Was in and out even without an appointment! The tech Andrew is awesome he made sure everything was done and up to par! No complaints from my end! Recommended to all!
Just had a tire replaced under warranty they did a great job kept the interior clean were fast and professional by far my fave mavis tire around and the only one I will go to from now on
Cassandra & Lauren at the front we’re a DREAM team to speak with and help me with an unexpected issue. And the Andrew addressed the issue quickly, professionally. Above and beyond all the way around - and super fast service too! Will now always bring my business here.
Im sitting here now getting service, regardless of how that turns out this team should be commended. I came in on the tail end of a transaction that the young lady at the front could have gotten really frustrated about, she took a breath, and was super nice (suffice it to say the customer had his trailer jamming up the front entrance). Ive seen her train someone on their systems, help a customer with a tire that was repaired where he had concerns and she answered them, 2 other customers situated, and handled something on the phone with her manager that had spilled over from yesterday. I think anyone that works that hard and can stay pleasant deserves kudos. For the tire Im getting fixed I feel confident it will be just fine, and seeing what the lady at the front desk is doing in the last 10 minutes, I have the utmost confidence in their staff. Awesome employee(s) Mavis!
Joe! Joe was awesome, professional, knowledgeable and speedy. Joe I hardly knew you, but it was great.😀
Heading to Disney World, blew a tire on I-95 about 8 miles outside the SC/GA border, on a Friday evening. Roadside assistance got my spare on, but I knew it wouldn’t make it to Orlando. It was close to 530pm, called 2 places that said they couldn’t help me, even if I got there b4 closing. So I just drove to Savannah Tire, it was the next closest place. I got there 10 minutes before they were scheduled to close & they said yes & put on a new tire. Oh my goodness, I couldn’t thank them enough! Amazing!
Great customer service (Cornelius) was very helpful 👍. Went somewhere before going here and they told me i needed to align my 🚗. Which if when i took it to Savannah Tire they would have went ahead base on the service i request...the problem i had would still exist. Cornelius make sure the mechanic did a check and they were able to have my car feeling better at a reasonable price. Thanks guys will be definitely using you for my services going forward.
Take all my vehicles here for service. Always an awesome experience. Top notch customer service. Highly recommend.
I am just blown away by the expertise and customer service I received at Savannah Tire. I pulled up with a screw in my tire and they had me back on the road in no time. If you are looking for a professional customer based business in the area this is it. Highly recommend.
Thanks so much to Cassandra for taking care of us! Even though all of the bays were full and everyone was busy, she made the time to help us with a quick issue and handled it like it was nothing at all. Even while working on our car, she still welcomed and assisted others as they came up. Her customer service, dedication to her position, and professionalism is something anyone in customer care should strive to accomplish. Because of someone like Cassandra, well continue to bring you our business. Please give her props for managing such a crazy Saturday!
Great experience Lauren and Andrew were extremely helpful and honest I would stronglyRecommend this Mavis to anyone in the area
I had to go back ! Didnt feel like the tires were balanced!Discovered that two rims were bent. The question is how did you miss two being out of round?
Jason has gone above and beyond to help me keep my ride going. Especially with all the bad luck that has been happening to me in past few months. Very honest and upfront about any issue and very clear on how something may not be so important to get fix right away and also how very much it is important to get it taken care of right then. I dont trust many people however I trust Jason. Highly recommend this location above all others.
Cassandra is amazing!!! The mechanics and techs are also extremely nice, knowledgeable and efficient. I will definitely be back!!!
The staff was VERY helpful. I needed to drive home from vacation and they were able to fix my car and get us back on the road within minutes.
Such a good experience when we had a bump in the road (no pun intended) on our trip. Took us in even though it was a saturday 5 minutes before closing and had us out within 30 minutes. Very appreciative of them helping us out!!
The lady cashier was very friendly and courteous helping us find a new tire we needed
Joe, Cassandra, Eric, and Jason define the meaning of customer service. Even for a tire rotation the went above and beyond. Very friendly staff and quick service.
10/10 recommend. Phenomenal customer service. In and out with a flat tire in 15 min. Thank you Richard!
I discovered a screw in my tire and needed to have it repaired quickly. Savannah Tire in Garden City was able to quickly repair it with great customer service.
Amazing tire shop, great deals, fast service, terrific workers
The girl that waited on me was very polite and helpful. They broke a stud on my wheel but those things happen. Good service and competitive prices on tires.
Quick service. Jason seems to be experienced.
They have wonderful customer service I will recommend people to come here
They were excellent!! They helped us after we had to be towed with a trailer attached to replace a part on the car. I highly recommend using them!!! Very professional and very friendly
I would give 0 stars if I could. Never take a flat tire in to be fixed. They will always try and sell you a new one. Even if they have to make up industry standards or lie about the condition of your tire. 4 32nds of tread is not to low to repair. That’s actually 25% of the tires usable tread life.
Cassandra and Joe were absolutely wonderful today. We had a flat tire and they fixed it promptly. We had a great experience with them.
We had an emergency flat tire! We called 10 other shops and they were one of the only ones that answered and could take us! They staff and manager was very helpful and friendly! They figured out what was wrong 10 seconds after they looked at our tire! They got us out of there in under an hour! I 11/10 recommended them! One of the best tire shops we have gone too! Thank you!!!
December 23, I went to this location because another could not handle the job. Upon arrival I met with Jason the manager, exceptional businessman! Very customer service oriented!! Took my car back, and started immediately on it, The young lady at the counter I can not remember her name but she was the most sweetest lady ever, asked us if we needed anything and told us where everything was, even apologized for not being in the front because she was doing her job! We explained she didn’t need to apologize that was her job, she just didn’t want us or anyone for that matter to think she was hiding in the back and not doing her job. After 40 minutes I got an emergency call about my nephew and I was frantic, this young lady came quick to me and gave me a hug and ask could she find someone to drive me home, she was such a sweetheart and felt mine, my daughter, and nieces pain. She tried to keep the girls minds off of things as I was outside trying to prepare myself to let them know what was going on. This lady needs a medal!!! She was amazing and hands down the best ever CSR!!! Amazing job and crew at this location with huge hearts! I will recommend this place to everyone I know!!! (Jessica)
Cassandra make sure I got the biggest discount I could to help me with my repair bill my vehicle is running perfectly and I was pleased with the customer service that they provided I enjoy doing business with them from putting air in my tire to making sure my oil change is done properly thanks Mavis back on the road again.
Great Service. Very clean place and lots of business.
We got a bolt in our tire while visiting savannah and showed up at this savannah tire location an entire minute before they closed. In fact, the technician had already been sent home and it was just the managers left.They didn’t turn me away, they didn’t complain. The general manager himself fixed our tire and saved our vacation.I can’t speak highly enough of these folks here.
Jason and entire staff was great to work with, very friendly and caring for others safety dealing with my vehicle. Great customer service and pricing. Would recommend to everyone.
Dishonest and deceitful place of business.Went in to see them in the middle of December 2019 to replace a slow leaking valve stem in my vintage C10 truck with the original rally wheels.Was checked in with the person behind the desk and I pointed out the truck in the lot and said please be very careful this is a vintage collectable truck They said no problem our guys are really good you dont have to worry I thought no problem because it was a simple tire valve replacement from the new tyre I had purchased off them the year before and was a 15 minute job.I waited in the waiting room until my phone rang, so I went outside to take the call.While I was out there I could see my truck being worked on by the young technician. I was watching him walk backwards and forward from my truck to his tool box getting a bigger pry bar each time. At first I thought he cant be working on the truck, because all he needs to do is use the air unpack driver, remove the five wheel lugs, take the wheel and tire to the tyre machine, deflate it and replace the valve with a new one. No he was pushing the pry bar in to the wheel trying to remove something.I questioned this with the girl behind the counter and she said you have nothing to worry about we are the best there is Ahhhhh ok.After 45 minutes (remember this is a tyre valve replacement) my truck was driven back around to the lot and the job sheet was brought inside.I was told I was good to go, but I asked for a copy of the paper work.When I walked over to my truck I went around to the passenger side front wheel to take a quick look. It was then I saw the three gauge marks in the rim of the powder coated wheel and when I looked closer I could see the Chevrolet centre cap was all busted up/ broken and bent.I went back inside and asked the two staff behind the counter to come out and look at my wheel.the girl looked and walked away, they guy said he was sorry and he would take care of it. He asked my where can you purchase a metal Chevrolet centre cap like that? I said I would have to look it up on the website at home and call him. There are a few companies like LMC trucks and Brothers that sell replacement metal chrome centre caps and there are companies that sell cheap plastic versions. I told him I wanted it replaced with a metal one like it was.I got home and called him back to tell him the part number and website. He said he would take care of it for me. That was the 21st of December 2019. Five weeks went by and I had not heard a thing, so I drove down there to see him. He explained to me that the manegment had said to him they where not going to pay for a replacement centre cap, but he felt that was wrong and he had ordered one online and was going to charge the company. That was three weeks ago and still heard nothing. There is some sort of game playing going on down there and they tell you something different each time you talk to them. The fact is they have messed up my whole wheel and all I want is for them to replace my wheel centre cap. Theyre use to be some great staff working behind the counter, but that has long gone. These guys are cowboy mechanics that have no idea whats going on and zero skill or knowledge to be working on vehicles.Building old vehicles is a hobby and I warn anybody who is thinking of letting these guys work on you car.It has been six months now since this happened. Mavis customer service asked me to contact them. Had multiple conversations with the manager John Peterson based up north and the local Shop manager Jason. Had a lot of different excuses and said they would replace the original part on my vintage truck. Communication was mostly prompted on my part, but still have not received a replacement wheel hub and radio silence since February. I know we are in the middle of an epidemic, but I have managed to hunt down the part myself and will head down to the shop with the recept and ask for reimbursement as my lawyer suggested to see how they respond.
Best tire shop around. Got a great deal on tires, great customer service, and they were done with my truck early! 10 out of 10 would recommend this shop!!
Great job thank you for the fast and very well done job on my car. Didnt expect to just be able to show up and get this done without an appointment very thankful
They stuck to quoted price. Didnt take long. Friendly service.
Joe was amazing! Got me in and out quickly and back on the road. Thank you!
Savannah Tire and its employees are awesome and truly reveal that what their company motto stands for is courtesy, professionalism along with just everyday kindness in a workplace! Jason @ the front desk went above & beyond helping me when I (a77 yr old lady)came into the store almost in tears after having a flat tire while on my way dropping off my son @ the Sav airport! My son put the “donut” on & suggested I stop on my way home @ Sav Tire. Jason had Matt look @ my tire in the trunk, said they would evaluate, apologized for my wait time although I didn’t have an appt! Jason explained in detail what he found.& they proceeded to repair the tire, deflate the donut & place back in the trunk @ NO CHARGE! I will recommend Savannah Tire to everyone I know and thank God there are still GREAT BUSINESSES IN THIS WORLD! I pray for Jason & Matt and this business that all will continue to prosper
Highly unrecommended. Poor communication and knowledge on general information, short staff so cant work on your car as told even if you call ahead of time, inconvenient. Need better performance effort.
Came in an hour before closing time they were very busy, had a chance to turn me away and they took me in and fixed my tire. Very fast and friendly and professional
My daughter needed tires for her truck. After they assessed her car, I had them check mine. We both ended up leaving with new ones. The guy at the desks was soooo awesome. He made us laugh but was professional Anne took very good care of us. The price was good And we both felt safe leaving them.
I brought my new tires in and they were more than happy to mount and balance all four plus the spare. I requested my old tires back and they even carefully loaded them into the cargo area of my Excursion. Tires roll smooth and balanced. I’m very happy with their work.
Go in for tires get oil change oil changebwas done not even a week prior talking about upcharge hope all comes out cassandra laughing selfs pocket
Fantastic service! Thank you
PATIENTLY WAITING ON MR ANDERSON TO RETURN A CCALL
COOL PEEPS 😎, CORNEILUS AND CASSANDRA WERE AWESOME 👌
I will never take my vehicles anywhere else. I moved here from Jacksonville, Florida and Ive been searching for honest mechanics. I found them here! They not only just tell you whats wrong with your vehicle, they EXPLAIN! No matter the cost, theyre honest with you and Ill forever be a customer here!
They saved me twice with 2 different tires i cant thank them enough The lady and gentlemen helped both were very helpful and very nice i recommend them to everyone i come by that needs a tire... Will be returning soon.
Great service and kasandra was very friendly and knowledgeable
Jason, cassandra and copi are amazing people. Friendly and go above and beyond expectations.. Thanks you guys
We had a leek in our tire and they instantly helped!! The manger and staff was outstanding and super helpful and kind!! They got us in and out of there in less then an hour! I highly recommend them!
Jason Crosby really helped me out with finding everything I needed to make sure my car is running properly
Everything I come here to have my car serviced the service is always great. Recently I was rear ended and Casandra was a great help in getting me back on the road safely. I highly recommend bringing your car here for service
Took care of my issue fast. Appreciate the service
Set my air pressure and at no charge. Thanks guys!!!
I had an issue with my tire, kept hearing noises. Joe was right on point, called out the issue, and it was exactly that. Thx
Ok... here’s the deal. It’s 4:50pm on a Sunday! I’m m a single mom, heading to work with a big fat nail in my tire and my 5 year old in tow. I really have no one to come save the day, So I decided to swing into the Savannah Tire On 21. It was a long shot, considering they are about to close... but let me tell you! The staff was amazing! Cornelius, the young man working up front, he was so so amazing!!! He took my car in and got it taken care of, even though he really didn’t have to! His customer service skills are top notch, and he is very surely a huge asset to Savannah Tire!!! Thanks, Cornelius, you saved the day!!! I will always recommend this place to my friends and family!!!
Extremely helpful with my tire issue.
Great service friendly staff best tech in the house is Darrow he really made me feel good about the service I got
Absolutely amazing people in and out within 10 minutes. Highly recommend if in the neighborhood
Superb service as always. The staff there is consistently hospitable, knowledgeable, and accommodating, they do quality work for sensible prices, and dont try to sell you unnecessary things like other shops. They will go above and beyond for their customers, like an employee named Jason who worked despite having a hand injury. Thanks for all your help getting me back on the road, Savannah Tire! Keep it up!!! 😎👍
Amazing service and incredible team. Had tire stem issues on trip to Florida and they immediately fixed it on two trips. Wish we had this company in Virginia.
Always friendly fast and efficient
I had new tires mounted and balanced by another company. I had a slight wobble before that persisted and I decided to get an alignment. I took it to SAVANNAH tire (Mavis) in garden city GA. They changed me $75 for the alignment which I felt was a reasonable price. When I picked up my vehicle, I asked for the print out that has the before and after measurements that comes with EVERY ALIGNMENT I have ever had. The rep stated the printer takes some type of special ink and they can’t print it. I then asked if they saved the file so I could see it and that was also a no. So they were unable to prove they actually did the alignment. Not a huge deal except my vehicle still has the same wiggle wobble when driving at higher speeds. Not convinced they actually anything...January 6th update - SAVANNAH Tire replied to my review and asked me to call their customer care center. I have called and left two messages and no one has called me back. My wife drove the truck and it was pulling to left and still wobbling so I had the wheels rebalanced and the truck realigned at their competition and the toe on the left and front was off significantly. There is no way the tow got off this far on a month after an alignment if it was actually performed when I took it to Savannah tire. Print out from competitor attached from 12/26/19
Cassandra was excellent, she helped me tremendously, very nice. Amen.
Great service really nice people my friend was broke down on side of the road with a flat tire I stopped there and explained to them my situation they stop what they where doing and fix the tire for me.Thank you again Savannah Tire
Jason told me he would call me once they diagnosed my car’s problem which he did! The price was reasonable and he didn’t try to shove something down my throat that I didn’t need! He could have told me that I needed than I did but he didn’t! He was honest and upfront! I will definitely go back!
Alway get me right thanks to all there staff.
Great support
Great service and friendly staff will recommend to everybody
Prompt and courteous service.
I used Savannah tire before but this one in garden city beware of them and ask all the questions that come to mind,please dont get taken.
I have been in twice within the last month. The first time was to get tires for the back and today for the front. Great fast friendly service both times. I would recommend to my friends and family.
Quick, efficient service. Got me in and out with 4 tires as if it was 1. They should wear name tags though. Gentleman with broken arm was very professional, attentive and polite. Great no-name guy😃😃😃!!!
This Savannah Tire location is my highly preferred shop to take my vehicle to, They are friendly, fast and reliable. I had a blow-out left front tire and had the car towed to this loacation because I knew from past visits they would have me back on the road in no time.
The best
Love the reception.. very nice front desk service rep. Very knowledgeable. Feel bad for his hand tho
I enjoy coming to get an oil change and tire rotation, because I know the guys will take good care of me. They answer all my questions and let me know what is needing to be fixed next. Come by for great service and polite employees.
Called and got a qoute for 2 tires and an alignment. I specifically asked if they could align my car since it was lowered. He says Yea man! No problem. So I set my appointment for 4:30 on Friday. I work. Friday 8:30am i get a phone call from Savannah tire and was told i needed to come in early because the technician was leaving early(was not true). So take half a day off to get there. and was then told that i came too early.. Then was told at pickup they cant align the car. WASTE OF TIME. Now i have New tires on a bad alignment. Not even an apology. I WILL NOT BE BACK.
Honestly, as we are sure everybody already knows it is very hard to find a truly great company, that is not only fair with prices but also backs it up with great mechanics. This is one of those companies. I drive my work van everyday. We had ordered 4 tires from tire rack online. The tires they sent me were actually out of round. The van drove terrible and was unsafe. Made a call to Savannah Tire, not only got incredible pricing, actually did pre check in and everything is great now. Give them a chance and they will earn your business.
Excellent visit. Super friendly staff, answered all of my questions with professionalism and knowledge. Kevin was especially helpful and everyone seemed genuinely happy to be working there. Very happy with the prices as well. Ill definitely be returning.
My husband and I went in to replace the two front tires on our truck. The staff was knowledgeable and efficient in their service. I will definitely use this store again.
They go above and beyond with each of the jobs i have brought them been going here for quite a few years and will continue to as long as they stay open
Dangerous place to have work done. They left off a tire lug nut. Dropped off my car a Garden City location to have the tires rotated. Got a call saying every thing look good that they did a inspection and come get the car.I checked the tires for the rotation and discovered a missing locking tire lug nut.Showed the customer agent this and she came back telling me that it was missing when they got the car. So if it was missing why did they not tell me when they called me and when I picked up the car. They were going to let me drive away without a tire lug nut. I now have to buy 4 new locking tire lug nuts. No apology from the customer agent. Looks like the new ownercompletely incompetent.Like Share
I was driving from Virginia to Florida and my tire light kept going on. I asked the hotel and they told me to go to Savannah tire. They were awesome! They were honest and straight forward on what I needed. I had the best service and trusted them completely.
Came in with a flat tire, left in 15 minutes with a repaired tire.
Excellent service. I took my husbands car in for an oil change and a tire. They were short handed, but as each person came in, they were explaining the situation and service continued to flow. That was my first time there but my husband had been there before and didnt want me to take his car where I usually take my vehicle. I will now be taking my vehicle there also.
What an excellent place to get work done! Everyone is friendly, doesnt push what you dont need and the work is at the highest quality at a very fair and reasonable price. Good job boys!
Fast and spot on service!
Great Manager!
Stopped by for oil change in rental car. Very prompt and professional service.
Good service, a little bit of waiting time but they are usually busy.
Terrible service do not trust them. We took our Audi to them to get 4 new tires. Because I hit something on the interstate and busted a tire and possibly bent a rim. We picked our car up with four new tires and an alignment. Assuming they did their job. We drove the car home and it had a vibration. Knowing a good bit about cars being in the automotive business my self. I knew we had a bent rim. So we took it back and they said we had two bent rims. So why did they not tell us this when they put the rims on the balancing machine? We took the rims to get them fixed and brought the car back for them to balance the rims again. We were like okay so they messed up, as we all have done in life. So, 6 months later we needed 4 new tires on my Tahoe. We took it to Savannah Tire in Garden City. The same place we took our Audi. We got four new tires and they told us we needed upper control arms so they were unable to do the alignment. Fare enough, so we bought the part and my husband put them on. We took the tires off to replace the upper control arms and there were no weights at all on any of the four rims. I could not believe it. They put four new tires on our car and forgot to balance all four of them. Lets just say we will no longer be doing business with Savannah Tire.
The staff at this location of Savannah Tire are AWESOME! They are all so friendly and knowledgeable. They gave me a great deal on tires and I couldnt be more pleased. I will recommend them to all of my family & friends!
The only place I trust with my car!!!!