Marggie helped me troubleshoot my problem with my dryer, she had the $14 part to fix it in stock, and gave me some great advice for preventing the issue in the future. Dryer fired right up after installing the new part. Discount Appliance is a gem!
Great customer service. Repairman knows his job well, is personable and timely. Parts person bends over backwards to get you the correct part. Definitely worth a visit.
We had to purchase a new washer and couldnt have had a better experience! They have a good variety of quality appliances. Very knowledgeable, courteous and asked questions to offer advice on which one would be best. Even gave us tips on the best ways to use the He detergents and water usage. Highly recommend to everyone because I know well be back!
My daughter who lives in Farmington needed a refrigerator. Her refrigerator died this week. Even though their delivery men were busy, Chris and his crew found a way to get the refrigerator to her. Thank you!
I cannot express how helpful the staff at Discount Appliance World was for me today. Instead of selling me a brand new Dryer, Judy helped me diagnose and solve the issue I was having. Very grateful and because of her I saved A LOT of money. Judy is a wonderful lady with tons of experience. I recommend this store to anyone in need of Appliances because what I learned today is they are not just in the business to make a quick dollar, they actually care. Im very pleased with my experience at Discount Appliance World.
Friendly and courteous service. With good deals on appliances.
I was treated horribly by Judy, she actually laughed at me and said that I couldnt afford to purchase a dryer from her. Apparently she was able to determine my financial situation based on the fact that I didnt want to purchase a fully loaded dryer, I guess they dont sell base models.
They are an absolute class act. Knowledgeable, friendly and helpful! Geneva is very fortunate to have businesses like this in the area!
I called for a gas dryer ignitor this morning and spoke to Judy. She offered valuable insight into my no-heat problem. She politely suggested that the part I was searching for may NOT be the part I need based on her experience; but it still MAY be. She noted that she stocks all three of the suspect parts, that each was less than $20 and suggested that I test each part before replacing any. Her advice was that of an honest business representative and a person with a good heart. See you soon.
Awesome customer service and parts availability is outstanding
Chris was amazing and staff were amazing! We bought a dishwasher from them and he delivered it and when my husband went to install it we realized it was damaged (to bad to keep) - Chris did not know it because the box did not show damage! He immediately came back with Stu and examined the issue and took it back on late Friday with intention of finding us a new one asap. With the current pandemic finding the same machine was next to impossible but together we searched (took a week with no dishwasher!) and we found one at another dealer. He went to the other dealer, worked a deal with them and got it for us and brought it right over the next day!!! They did not up charge us at all even though the machine went for more at this dealer! Also just so you know the machine was selling (if they had any) for $90 more at Lowes and other top name places!! We will always go back to them for all of our future appliances!!
Thank you so much for all of your help Chris. My husband Korby came in Monday desperately looking for a washer. (Ours quit the day before). Kept in contact with my husband and we were able to get one later that day. Thank you again! We will be forever shopping with you.
We have both purchased appliances and had service work doe. Excellent device and reliable appliances. Checking now to see If they have a freezer we want. If so, will buy it. Great people.
GOOD PLACE GOOD STORE.
Nice staff. Amazing customer service
Discount Appliance World has an excellent repair man! Stu came in a timely manner, was friendly, respectful and knowledgeable. He fixed my washer quickly and affordably! Keep in mind however; they only service what they sell! So be sure to buy from Discount Appliance World if you’d like your investments to last!
The better place to go to great people good service fair prices
Very helpful and knowledgeable. Enjoyed my experience. They did exactly what they promised.
Great service. Pricey, but beats waiting.
This company has the BEST service man I have ever met. He can fix ANYTHING!!! However, the owner insists that they ONLY service what they sell. I have had them service many of my appliances that I purchased elsewhere over the last 20 years, but last week when I called for service on a dryer, the owner ARGUED with me that they only service what they sell. Furious, I hung up on her. If she insists on argueing and openly turning away potential customers, that is a mistake. A HUGE mistake.
THEY are an excellent place to call when you need dependable service when your large appliances seem to have died. They come right away if you really need it (i.e. refrigerator is dead, or washer is dead and you just started the weeks laundry) and will also tell you whether or not the machine can honestly be fixed. I thought my dryer was totally dead, but they just laughed, repaired a belt, and in ten minutes, it was working! the man was great, and told me it would last longer than the washing machine id bought recently.
They were very professional and had a great selection. They also deliver and haul away locally.
Great place to buy applicances
Friendly, honest, and knowledgeable owner! Wont try to sell you something you dont need
No discounts here, go to Universal Appliance for buy and repairs