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Walgreens
1220 W University Ave, Georgetown, TX 78628, United States
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Walgreens
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Ti
Review №1

This Stores Pharmacy has it all together Prompt,Courteous,helpful,professionalism are words that come to mind. If it were possible to rate them 6 STARS I would...YES they are THAT good. I have used them as my pharmacy for years now...This is an ALL STAR team plain and simple. In customer service they rate A++

Ma
Review №2

HORRIBLE customer service.I came in here with my husband and our friend to grab some snacks and things. We live locally.The lady in there today, July 20th, 2021, 7:40pm,She was straight up staring at me and giving me and my friend rude looks. My friend is part of LGBTQ community, and he dresses gender neutral, very modest but non traditional (for societys norm) He was basically wearing flannel, flowy attire. I felt very uncomfortable and disrespected with the way she was staring and basically scolding me and my friend. The energy she gave us was not only unwelcoming and very offensive.I then went to the counter and asked for her name, and the guy in the front said he didnt know, he said different people work in that department. (Photo department)He also never gave me the coupon that printed with my receipt. (Yes, I come to Walgreens often and actually use the coupons)

Br
Review №3

Rude customer service. You should hit mute next time you want to say things behind a customers back.

Ye
Review №4

Horrific display of customer service. I needed to buy medicine and the tag stated Buy 1 Get 1 50% off. Prices are also cheaper on their app so I asked the associate to price match. She called the manager over who rudely stated they do not match to anyone, not even their online prices. Yet it clearly states on their website that they do honor requests if asked. Secondly, she refused to honor the tag special. How can a manager deny a customer what the tag and website is stating? I will not be supporting this store any longer.

Ma
Review №5

The absolute rudest manger of all time... whoever owns this Walgreens I hope you see this because the woman you hired to run this location is absolutely awful... never smiles, never friendly, refused to give me a refund on an item marked incorrectly by the store, literally wouldn’t even ring up my photo purchase at the photo counter and made me stand in the line up front after she rolled her eyes at me.

Ch
Review №6

During these times my Mom cannot travel for the holidays so she wanted to send Gift Cards for Christmas. I went to this store to purchase for her - but could not because there is a limit due to fraud? Fraud...when you are buying with cash?? So now I have to go to 4 different Walgreens to buy...and expose myself...what sense does that make...none. Or why not just go to CVS and buy everything at once! I stopped going to Walgreens Pharmacy because of the poor customer service...seems nothing has changed. I dont want a message from Walgreens saying how sorry you are. The Manager could. have rang me up different times and choose not too...

Pa
Review №7

Super quiet

Ke
Review №8

Deanna is the most awesome Customer Service ever.12-13-17. This crew is awesomeDr Joe in pharmacy is a true star.

Ia
Review №9

I highly recommend this particular location. I have gone here for several years because they have theyre stuff on lock down (i.e. theyre competent),, AND they very clearly care about you getting what you need in order to be healthy. I cant stress that last part enough- they genuinely have some solid people working there!

Ma
Review №10

I needed an updated Passport photo and went to this Walgreens because of its convenient location on my drive home. The store was very clean and there was no wait. Rachel in the photo section was very helpful. She helped me get my passport photo quickly and efficiently. I was able to take photo and pick it up within 15 minutes. One of the few stores that also doesn’t have trading cards locked in anti-theft protection. Also a good coffee selection and there is always something on sale. A good, clean Walgreens store overall.

J
Review №11

My trusted Walgreens location, I really like this location. It was an easy parking lot, large spaces. Easy to navigate out of back to traffic lights. The store is always clean, the pharmacy staff is always pleasant even when you know they are worn out.I always find great deals in the clearance section. The beauty adviser staff is always so wonderful.

L.
Review №12

Very courteous and helpful! Pharmacy and store. I love coming to this Walgreens. Thank y’all for working so hard, being so kind, and helpful.

De
Review №13

I go to this Walgreens weekly to purchase my staples plus I always check out their ads. Its much more convenient than getting down at a larger store. Everyone is friendly and helpful.

C
Review №14

Absolutely THE slowest pharmacy I’ve ever seen. I have to go here for my parents since they use TriCare. I spend a minimum of 30 minutes just to DROP of the prescription and a min of 30 minutes in line to pick it up after. The staff walks around like a bunch of eeyores like no one’s time is important. It’s ridiculous!!!!

Ol
Review №15

The staff here at the pharmacy has been rude to me every time Ive gone in. Im lucky if I get them to pick up the phone, and if I do, the staff is always incredibly short with me and acts like having to deal with me is some kind of huge burden. This is by far the worst Walgreens location, if it wasnt the closest to my house I would never go here.

Al
Review №16

Horrible costumer service. I always go to walgreens for all my makeup needs because they tend to have good deals on different make up labels. I decided to go to this walgreens and noticed they had a few mascara boxes from cover girl on sale, but when I took the boxes to the cash register the older lady at the front said that sale only covered one box, which was completely insane because it did not say that anywhere on the box or the sticker that was upfront where the boxes hang from. She called the manager only for her to say that it was an old sticker and played completely dumb saying sometimes people make mistakes, even though the sticker had the same exact name from the boxes. Both ladies at this Walgreens, a manager named Mary and the older lady as a cashier, were rude, but did not want to honor the on sale item prices. I am so disappointed because they have a lot of competition with stores like walgreens, walmart and CVS, and they act like its ok to mistreat the costumer and not honor the prices they have upfront to begin with.

Ke
Review №17

Very helping. I recommend people to use Walgreens. And the text when meds are ready to pick up. Friendly service..

Je
Review №18

I cannot figure out why it always takes so long in the pharmacy drive thru even if theres only one car in front of me. Walgreens, you need to staff up. In addition, improve your system so that prescriptions really are ready when you send a text saying they are.

Re
Review №19

I have been going to this Walgreens for over 3 years, filling countless prescriptions. Not only has there been multiple significant errors but the staff is rude and unknowledgeable with an uncaring manager. Do not go here, especially with so many other options in town.

Mv
Review №20

Staff were friendly and asked if I needed anything. I needed a massage, but they dont offer that at their store. Bummer.

VE
Review №21

Always friendly and appreciate the text reminders.

Ca
Review №22

As we are standing in line in store they keep helping drive threw customers instead of helping customers in line . Worst Walgreens pharmacy for customer service

te
Review №23

Customer service worse than anywhere. Nobody to help cuatomers, employees talking to each other. When I asked the manager for help he said “we are having a conference” and kept ignoring me. Rude! I wish there was less than a star for that dude!

Gw
Review №24

Just a bit slow

Information
10 Photos
24 Comments
3.1 Rating
  • Address:1220 W University Ave, Georgetown, TX 78628, United States
  • Site:https://walgreens.com/locator/walgreens-1220+w+university+ave-georgetown-tx-78628/id=12569
  • Phone:+1 512-863-4671
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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