Pretty dissatisfied with my experience here. The staff is nice enough, but not concerned about customer satisfaction after the purchase. I would not recommend Mattress Overstock.

Very friendly staff. They didnt have the mattress we wanted but did give us a better mattress (in our opinion) for the same price. We bought a mattress here 6 yrs ago and were very satisfied with it so we went back for another one. Very reasonable prices and great selection.

An amazing employee was working when we went to look at mattresses. He was so knowledgable about every matress in there. Highly recommend this place if you arent afraid to spend good money on a quality mattress!

The salesman was great. Very informative and nice. Bought a nice mattress and box spring for my son. Had it delivered in 2 days.

We were met at the door by a smiling Carson Dooley, store manager. After getting acquainted, he listened to our story and sketched a broad campaign to narrow down the search for a suitable mattress. As we reacted to the information we gained, he adroitly focused us on products that met our criteria (price, comfort, etc). It seemed we found a winner within minutes. We left with an order for frame, box springs, and mattress, and we were totally delighted with the whole process.

Very friendly and helpful. Prices where comparable. Salesman was not pushy at all and has 50 mattresses on the floor to try out.

Amazing attention to detail, and very fair on price

Dont buy from these scammers.I bought a twin mattress from their store on Nicholasville rd, they made a mistake and got me a full one, I didnt get a chance to return it and was short on time since we had guests who needed a bed to sleep in so I got a mattress from Walmart.When I wanted to return it the regional manager Billy Mullins refused to return a mattress thats unopened and still in the original box. Whats their reason? Its policy (which is the shi**est argument scammers use) to steal from you. He was rude and sarcastic about it.Ill never buy from them and recommend none of you buy from them ever!PS: the tear in the mattress box was present originally

Large selection of mattresses of all sizes and price range. No pushy sales person to up sell. Shown what we could afford. Offer financing through private credit company for $40 fee. Able to take our time to check out mattresses and discuss what we wanted.

They gave us a great deal on a wonderful sealy king sized mattress and box springs. Its much better to be able to go into a local store and try the mattresses there than ordering something online. Plus you are also helping out a real local business owner than someone in a different state. Jamie, the store owner, and the sales associate were extremely helpful and were accommodating to our schedule for mattress pickup. Definitely would recommend to friends!

Me and my friend are senior citizens. Yesterday we go into the Overstock Mattress store in Georgetown looking for a mattress. My friend and I were the only customers in the store. The young man behind his desk said hes name was Carson when I asked while greeting him. I explained what I was shopping for. Carson never came out from behind his desk to help me to look. He chose simply to point to merchandise while sitting at his desk calling out, repeating No, not that one, the next one. Clearly this young man wasnt interested in helping me. Worst customer service I have ever experienced. I left and will not go back.

The manager Carson and store owner went above and beyond for us. First, we were desperate for a mattress right before close and Carson was still ready to help us and stay as late as we needed. Second, we found the one we wanted and it was not in the store. So on a Sunday night they were able to get us the mattress from their warehouse. I would recommend this store to anyone for their customer service but we are also very happy with our mattress.

Great service!

I go Sunday Jan. 26th 2020 to pick out a twin sized mattress and bix spring and rails. The guy tells me that they dont have any in the store. Thats fine I understand. He tells me that he can get one at the store on Tuesday. I go ahead and pay for my mattress box spring and rails. Tuesday comes along and I excited about getting this new bed due to sleeping on a aor mattress for 3 months. I walk in and I told him I was here to pick up. He goes in the back and gets the mattress, my step dad was there to load it up. The guy goes back fir the box spring and he was gone for some time. He finally pops out of the door and said they didnt send the box spring. He apologized and said I told them to send me everything. At this point he seemed upset with himself. He hands me the bed rails and apologized once more. He tells me that he has a van that will fit a twin size box spring in it and he will bring it to the store for me to pick up.

The salesman went above and beyond to help us with mattress shopping and we highly recommend this store to any other customers to shop here and he was very helpful and polite

My husband and i recently bought a Stearns and Foster hybrid. We also got the adjustable bases. The sales person was very nice, and he did not pressure us. We got a great deal and we are very happy with our experience at Mattress Overstock.

Awesome place to get a mattress. I will go back and for sure send everyone that I know there as well!

Salesman was great and patient to let us decide. Also very knowledgeable in the different mattresses.

We arrived at 10 waited well over a hour while no one arrived to open. Its noon now and there still not opened Ive been calling. Theres no sign on the door stating they are closed today. The hours of operation start at 10 according to Google and the door.

Salesman was really helpful and nice. Love my mattress recommend them highly

Carson was very helpful and easy to talk to.

Great prices and excellent service.

10:25 am Saturday arrived and they are closed. Hours posted are open at 10 am. Very disappointed.

Kind, quick and prompt service!

Sales person was not at the store when we arrived at 10:30 a.m. started showing us products to us when in comes more customers and never spoke to us again. Lost a sale because of it.

They give you deals on top of they sales trust me

Great service.