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i-Rite iPhone Screen Repair
11331 W Broad St #135, Glen Allen, VA 23060, United States
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i-Rite iPhone Screen Repair
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An
Review №1

Was out of town and cracked my screen. Took my phone here to be repaired! It was done very quickly and the staff was super knowledgeable and friendly! Prices are good! If you need a cracked screen fixed bring your phone here!

Al
Review №2

Went in to this store for the first time with our Pixel Smart phone showing a blank, dark screen suddenly and a very worried wife, since it is her phone. Left less than ten minutes later with a Pixel phone working perfectly and a wife pleased that her husband suggested going to i-Rite immediately. Lee, the owner, was there to calm us down, fix the Pixel by changing settings, and see us on our way, AND, at no charge. A possible ruined day saved by an honest, competent tech at a company that has integrity.

Mo
Review №3

Quick fix and good results, got mine fixed earlier and got my wife’s phone screen fixed today. Great job

An
Review №4

Fantastic service. Had my iPhone XR back in my hand with a new screen in 30minutes. They took care of my dad’s Samsung as well. Highly recommend!

Ad
Review №5

He did a good job replacing my phone screen fast as well. A little pricey though.

Ta
Review №6

Britian repaired our iPhone and iPad for us. The service was professional, friendly and competitively priced. I highly recommend iRite!

Jo
Review №7

Is your phone screen cracked, or phone out of order?Do you want it repaired quickly and efficiently?Do you enjoy free retro video games?If you answered yes to any one of the above questions this is the place for you. Went in, no appointment with a busted screen walked out 25 minutes later with a brand new fully functional screen for less than the other guys. Seriously check it out!

Ke
Review №8

I’ve had an iPhone since the 3GS model and never dropped any, until I got my new 11pro. I shopped around for a new screen and I-Rite had the best price around . I’ve used them before so I know I can trust their service. I love the attention they take with my phone and the fact that they offer a warranty on their service speaks volumes! I will continue to use them for all of my electronic needs, as well as refer my friends to them. Job well done!

Ni
Review №9

Very helpful i was assisted by William he was really patient and solved my problem within 5 minutes thank you so much

Mr
Review №10

Took in iphone 7 for a broke screen, 25 minutes later walked out with an iphone 7 with a fixed screen. Polite, quick service.

Se
Review №11

I had my Samsung Galaxy in Safe Mode, due to the low volume button being stuck. At first, I reached out to another store, where I was offered to pay ~$250 to replace several parts of the phone, Then, I tried my luck at i-Rite and the experience was above and beyond. Mr. CJ Lough was extremely helpful and was able to fix the phone without replacing any parts of the phone! Needless to say that I highly recommend the store and doing business with Mr. Lough to anyone.

Te
Review №12

I wish I could have got my iPhone XS screen less expensive but overall good service.

St
Review №13

Super friendly, very knowledgeable, they stay on top of your repairs! Definitely recommend.

Ma
Review №14

Not only is this the best price for getting the back screen fixed but they have the shortest wait time. The gentleman that helped me was courteous and respectful. Definitely getting my phone fixed here Definitely getting my phone fixed here again.

Al
Review №15

I-Rite has never let me down and they’ve fixed my phones for the last 6 years! It’s always easy to schedule or walk in and finished before my phone anxiety kicks in. Ari helped me with my last two repairs and I couldn’t be happier, he’s definitely a great addition to the team and good at what he does. I love supporting local, especially when the prices are so great. Check them out, I highly recommend and trust these guys!

C_
Review №16

Great service, problem solved in just a few hours for a great price.

Na
Review №17

Had my phone fixed under a hour! very professional!

Ni
Review №18

We decided to go to iRite to get our sons iPad repaired which stopped charging. iRite said that the charging port need to be replaced and the repair was done in a week. After two weeks the iPad again stopped working, and when we went back to iRite to get it fixed since as per their website all repairs have a 90 day warranty, they said that chip on the mother board is defective and they will be charging another $100 to fix it. The guy I talked to was never convincing and hence I decided to go to their competitor to get it diagnosed. Not to be surprised, we were told that the charging port that iRite said has been replaced is actually defective and need to be changed. When we told iRite, first they said that they will replace it but when we went to the store, they again started saying that the charging port they replaced is fine and the problem is most probably with the chip on the mother board, and they will have to send it somewhere else to get repaired and will charge $100 for it.Unfortunately, I didnt pay attention to the fact that all the reviews on their website are for cracked screen which I guess they are good at replacing but anything beyond that is definitely out of their expertise. They just wasted our time and money. We would have appreciated if they had told us that this is not their area of expertise, then we would have gone to someone else and got it repaired. Very bad experience and unethical business practice.

Pr
Review №19

Great service! Not a long wait time and affordable!

Je
Review №20

I came in literally 5 minutes before the store closed and the man who helped me was so kind and fixed my phone, my phone looks amazing and I’m thrilled with the amazing customer service.

An
Review №21

Quality service! I had broken the screen on my iWatch and was able to mail it in! They had it fixed and back in my mailbox in no time! Perfect for people who are worried about going out in public during the pandemic. Great experience.

Ja
Review №22

Great service and prices

Le
Review №23

Great service and very fast

Ve
Review №24

I will give this place an EASY 5. I had dropped My Galaxy A20 and Cracked the Screen. I took it to Verizon and they were unable to Help nor point me in the direction of someone that could. Enter C.J. and I-Rite iPhone Screen Repair. Now even though they did not have products for Androids, This Gentleman IMMEDIATELY calmed my Nerves by telling me that within a Week He could Have a new Screen Shipped and would call me and after I bought it to Him He would have it installed in less than 2 Hours.In todays World ( Especially with whats going on all around us ) its 1 thing to promise and its a other thing to Deliver. C.J. may Look Young but His approach to Business and customer service is unmatched in people twice his age and in companies 10 times His size. Not to mention the price was WELL below what I expected. I will be telling all of my friends and business contacts to take their Cell Phones, I Pads and Computers to I-Rite iPhone for their electronic needs.Thank you again C.J. You Made your Company Look Great.

Pa
Review №25

Replaced a damaged iPad screen. Very happy with the experience. (Hope I don’t, but) would use again.... just had the need to use again with a damaged iPhone. Used again, still really happy with the experience.

Sh
Review №26

I-Rite is an amazing and professional company! I will never use another phone repair company again! Thanks so much for the great customer service! :-)

Ch
Review №27

I googled and found this place to be 4.9 stars. I walked in and my phone screen was replaced in 20 minutes! Respectful and kind service. I totally recommend getting your phone screen replaced here!

Mi
Review №28

I am very surprised to see high reviews for this place. We received a poor quality battery and were treated rudely by employees. My wife purchased a new battery for her iPhone. Within 4 months the battery had apparently gone bad and expanded. The phone will no longer hold a charge and the screen is bowing. When we went back to ask them to replace the battery or honor some type of warranty they told us there was nothing they could do. They insinuated it was my wife’s fault and there couldn’t be anything wrong with their battery. We did not drop the phone or mistreat it in any way. We showed them the phone there isn’t a scratch on it, it was in a case at all times. Maybe our battery was an isolated issue but all the more reason to take care of your customers who come to you for support. poor customer service from i-rite, $60 dollars for a new battery that lasts 4 months. I would recommend looking elsewhere for phone repairs

An
Review №29

My son shattered his ipad screen and we called iRite to get a quote. We then went to the store and the quote at the store was the same as was on the phone and they fixed his ipad up perfectly and quickly! I would use iRite again without hesitation. The owner is very helpful and when we picked up the fixed ipad we then decided to add a protective screen to the ipad. The owner of iRite was willing to immediately put on the protective screen for us, no charge for installation. I was impressed and am very happy as a customer.

sv
Review №30

This place is really nice. The employee that helped me out was more then helpful. They fixed my iPhone 6 in about 30 minutes. I felt the pricing was a little high but after looking at other companies around the area it was reasonable. The screen is really high quality and the phone looks like new! Glad these guys exist so I dont have to go to the damn Apple Store.

Fi
Review №31

Love the new location! We worked with i-Rite to improve our food truck POS system. They were so fast and friendly. Theyve earned our future business.

Ir
Review №32

Was on vacation and wanted a new phone so i found this and brought me a IPhone X in basically perfect condition. Will be going back whenever I’m in town!

Te
Review №33

The gentleman here was very helpful when I brought my daughters phone in. He was very honest in informing me that her phone still may not work even after repaired. Full disclosure! He provided great suggestions on how to proceed if her phone did t work after repair. The repair was perfect & he even replaced her home button for free! Very professional and kind crew here!

wh
Review №34

Awesome people here. Have always been helpful on multiple occasions. They have fixed multiple issues for me and have always been very friendly. Price is great too, especially considering most providers now make you buy new phones.

Mi
Review №35

As a guy thats constantly on his phone and working in construction, I tend to shatter a lot of screens on these newer phones. The company is ran by some pretty tech savvy smart guys with lots of heart and happy to help you. I brought my phone to the counter and they were happy to replace the screen. Took less than thirty minutes and they called me to come pick it up. Recommend them to every IPhone user I know.

Je
Review №36

Ariyan replaced my MacBook battery for me and made the whole experience super convenient, fast and affordable! Would absolutely use i- Rite in the future!!

Sh
Review №37

Best iPhone repair store in the greater Richmond area without a doubt! Great service and great results!

R
Review №38

Fixed charging port on iphone6s in less than 5 minutes. Great price. Thanks again

Ji
Review №39

These guys are amazing. I was about to leave on a week trip when I broke my phone. I only had a few minutes to spare before departing and these guys understood and helped me out. They said it usually takes an hour to fix my phone, but there got it done in less than 15 minutes! I would definitely return to them if I ever needed any other phone repairs and recommend them to everyone.

le
Review №40

In lieu of driving over my I-PHONE and destroying it, I took it to I-rite after being referred by a friend. I checked prices around town, I-rite by far had the best prices(lowest!!). I was in and out in about an hour and my phone looked BRAND NEW!!!I would recommend this place over any other in the Richmond, Short pump, Midlothian area. These guys are nice, polite, professional, and know their stuff.

kp
Review №41

Excellent customer service! Fast and done right! Works perfect and no complaints. GoTo them if you are in a pinch and need a quick fix.

Ha
Review №42

I’ve had my iPhone repaired here twice already and the customer service is phenomenal. Cameron took care of my repair each time and he was always so nice and helpful.

Ga
Review №43

Great customer service! Always willing to help us out with no problem! Overall, always a great experience!

Ma
Review №44

Everyone was super helpful and nice! Also there was very good service and prices. It was a great experience and did not take much time at all!

Mi
Review №45

Great service! Fast turnaround and reasonably priced. I highly recommend their services to anyone who needs a repaired apple product.

pl
Review №46

Very fast and easy fix. Only took about 10-15 mins for repair. Very satisfied customer!! I love the fact that theres also a lifetime warranty if anything happens to my phone!!

Em
Review №47

I-rite was awesome. I came in here with the screen shattered the worst I have ever seen. I also had part of the phone broken off. They were able to repair it within 30 minutes and did a fantastic job. The customer service was great and I really enjoyed my experience.

La
Review №48

This is not my first time nor my last! I rite does an amazing job each and every time! Not only are they efficient, they are incredibly friendly and helpful! I am a definite repeat customer!

Me
Review №49

Met by by and informative staff. Inspected phone and provided price. Advised that screen replacement would that 15 minutes. Sixteen minutes later phone was repaired! Great job!

Pa
Review №50

The customer service was outstanding. Every time I have gone in there they have taken care of my problem in good time and where very nice to boot. I feel that Im not overpaying and not having someone acting like Im putting them out. I will always use them.

Al
Review №51

Wonderful service!! Had my phone completely repaired in little to no time. Also gave great assistance with deciding on which case and option worked best for me. Highly recommend to anyone!

St
Review №52

Great experience! Low prices, fast service and friendly customer service! Was in and out of the short pump location in no time!

Au
Review №53

Great customer service! Needed my phone screen replaced and Ari did a great job!

Ch
Review №54

Fixed my phone in a fashionable time. Gevon was a true professional and fixed my phone due to my liking & in a professional manner. Great location, refer to a friend!

De
Review №55

90 day warranty is garbage. Terrible customer service. Ive been a loyal customer for years. Recommend this place to everyone. Be aware. Should a problem arise with the repair, they will not stand behind the warranty. My screen turned purple with 13 days of the repair. I was told you must have dropped it. The phone had a new screen protector and case from the previous repair. I did not drop the phone! Ive spent almost 1000$ with these people over the years. Zero customer appreciation. I was told to read the fine print in the warranty. I asked to speak with the manager. He offered to discount the repair 20%. The manager called the owner, explained the situation. The owner chose to do nothing. The attitude diplsyed by the staff was arrogant. No intrest in doing the right thing. This was one of the new stores to offer repairs. Now, there are plenty others to chose from. I am no longer a loyal customer and highly recommend the store directly across the street. Extremely professional. Better prices.. BEWARE. These people do not stand behind the repair.

Sa
Review №56

A chair fell on my phone and I was devastated. Its just old enough that its out of warranty but not quite old enough to merit a whole new phone. To get the screen replaced by Apple was like $250, and here I got it for $100. I literally went during lunch and it took under 20 minutes to get a new screen. TBD on whether the quality holds (I legit went an hour ago), but right now everything works and I didnt lose anything from my phone. Ill update if my review changes in the future!

Co
Review №57

Saved by Irite!! Left sons Ipad on roof. Headed out of town that day! These guys saved the day. Fixed the screen faster than quoted and for less than two others I called locally!! Saved my trip and will def return!!! Great service!! Highly recommend.

Ni
Review №58

A few months ago, I dropped my I-Phone 5 and broke it. Not having insurance, I had few options but to find someone who could fix it. After searching around and pricing out several different repair companies, I-Rite was recommended to me by a friend. They made the process simple and stress free. I dropped my phone off, walked over to TGI-Fridays for some lunch, and by the time I was done, my phone was ready and as good as new. They also have a good selection of cases and accessories, so I was able to find a case so it wouldnt happen again. I hope I never break my screen and have to get it fixed again, but if I do Ill be going back to I-Rite.

as
Review №59

Cameron was a great help & very informative. Service was prompt and efficient! Hopefully I wont be back but will know where to come if I need to!

Mi
Review №60

Great place, wish I would have started work here and fixed my first personal phone here. Send my friends here and they love it!

Bu
Review №61

Came in expecting an expensive repair Lane was able to fix me up for much less. Will be back again if necessary.Great service.

Ro
Review №62

My phone was cracked and got it fixed in 20-30 minutes! Highly recommend.

Ro
Review №63

Very professional and fast. I have been here several times. And every time I am never disappointed.

Ti
Review №64

Great service. Fast and very prompt. I dropped off my iPad 4th Gen to have the screen repaired. Not only did they repair my screen, but I was able to pick up an awesome new case to protect my tablet.

Me
Review №65

They were incredibly helpful and extremely fast. They were friendly and great to do business with. I would highly recommend them to anyone.

Ro
Review №66

Came in with a phone that did not charge. They were very knowledgeable and knew exactly what the problem was. It took no time at all for them to fix my phone and it was way cheaper than buying a new one. If you have any problem at all with your phone I recommend going to see these guys first

Ba
Review №67

My experience was convient and the service was fast. I would definitely use them again. If you have screen that needs tone replaced or other services please go to Irite. I highly recommend them.B. Foster

Br
Review №68

Found this company via search while in Shortpump... they answered the phone and answered all my questions even the silly ones about whether my iPhone 6plus screen could fit my iPhone 6s Plus screen that was water damaged lol they were quick and had me in an out in under twenty minutes... there also very reasonably priced!!!

Sc
Review №69

Great expierience! Fast and friendly service. Will definitely be a repeat customer.

Da
Review №70

Very friendly staff, fixed my phone quickly without any fuss or muss. Would recommend.Rob - Richmond

Er
Review №71

I cant say enough amazing things about this place. I called around to 3 places and got the same story about the same price; to fix the broken screen on my iPad Air 2 it was going to cost $225 to $250 bucks and with the repair I would lose the ability to use Touch ID.I called Cameron here and not only was it fixed in 2 hours, it cost 50 bucks less AND my Touch ID still works.In my opinion, if you go anywhere else you will get overcharged and lied to about services.THESE GUYS ARE THE BEST!!!!!

Ni
Review №72

What a fantastic experience!!!! Was in and out very quickly. The man (Gevon) waiting on me not only fixed the screen, which was cracked but also got my home button working again!!! I would highly recommend iRite to anyone looking for phone repairs!!

Ka
Review №73

Awesome customer service and super fast repair. The best there is around!!

Sc
Review №74

The customer experience was great here. I bring all my apple products here. Staff are friendly and efficient!

Co
Review №75

Took a work phone to get repaired here and they were really pleasant and quick with fixing the shattered screen. It cost somewhere around $70 but if you have a new phone and nothing else is wrong with it its worth that than buying a new phone.

Am
Review №76

They were awesome!!!! My phone was ready within 25 minutes. Second time here and I am super impressed.

Ez
Review №77

Super fast repair on my iPhone 6, only 30 minutes! Way better than the Apple store that took a week to schedule an appointment only for them to tell me they wouldnt touch it because of a dented corner, but these guys pulled the dent out no problem.

Ch
Review №78

Smooth fast professional cell phone repair. Cheaper than Apple, with the same parts. Cool!

Br
Review №79

Very helpful. Put my new tempered glass on without me having to ask. Will definitely use again

Ch
Review №80

These guys are freakin awesome. Took them 15 min to put a new screen in my phone. Highly recommended for iPhone repair!!

Gr
Review №81

Very impressed by the online reviews and decided to take the plunge as my iPad Air had unfortunately taken a plunge and had a badly splintered screen. Carson took awesome care of my iPad, was very meticulous in making sure it was as good as new. More than impressed! Thanks Carson and I-rite for a job well done!!!

Be
Review №82

IPad exploded. Apple wanted $260 plus 3 weeks. I got it back in 2 hrs and about 1/3 the cost. Great service.

Da
Review №83

Been here twice and both times have been perfect. Great spot

Ju
Review №84

Quicker than expected and professional to work with. Thanks my good sir!!

Ev
Review №85

Had to use them twice unfortanelty, but both visits have been easy with great customer service.

Va
Review №86

These guys are great! I cracked the screen and tried to fix it myself and broke more stuff. The had to order the parts but in 3 days they had me up and running with a fix for the stuff that was permanently broken. I will hopefully never need them again but it good to know they are there.

Da
Review №87

They basically fixed my problem for me over email. Couldve easily let me come in and spend my money. These are good people.

Jo
Review №88

Great experience, no wait time and phone looks brand new!! Would recommend. Super convenient

Jo
Review №89

Very helpful. Quick service in a time of need. Good guys

De
Review №90

The staff was professional and courteous. They were able to fix our problems within the hour. I would recommend them to everyone!

By
Review №91

Friendly and knowledgeable staff! Had my phone repaired here twice now, very fast service and good prices too, highly recommended!

Ma
Review №92

Awesome and fast service great job by Gevon had battery replaced while I waited on mt iphone 6

Ja
Review №93

Edit to original review.I received contact from the owner of I-Rite, Lee Whritenour. The message was sincere and looking to right the error of his employees. He processed a complete refund of my purchase and assured me he would talk with his employees and how they resolve customer concerns. I would no longer count them out as a possible vendor to repair your electronics. Check them out and evaluate them the way you would any other vendor.I had 2 iPhone 7+ screens installed. They were supposed to be OEM screens. That means Original Equipment Manufacturer. One screen had issues. Brought it in and they claim they replaced it. Issues continued. Brought it in again and was told the same. Took the phot to Apple. They knew it was not an OEM screen as soon as they looked at it. Paid Apple to install a new screen and it works like a charm. I thought I was saving money going here. Screen actually cost a little less at Apple.

Ca
Review №94

I had a great experience with these people! Super helpful and got my iPad fixed in no time. They even didnt mind my kids destroying the store 😳 Lol jk.

Vi
Review №95

The experience was fantastic . I provided my phone for screen replacement and was given a oem apple screen . The staff is very friendly.

Ri
Review №96

They fix my phone very quick and are really cool people the cashier gevon gave great service I would recommend you ask for him

Mi
Review №97

Very fast service. Friendly. I recommend for sure.

Ju
Review №98

Very quick and effective service from a friendly staff, I spent months with an issue they fixed in less then 5, I highly suggest it!

Ju
Review №99

Gevon gave me and my wife one of the best customer experiences we have ever had anywhere. i-Rites prices are great and they are super fast at repairing iPhones, we literally walked in and we out of there in less that 20 mins. Highly recommend!

sl
Review №100

They did an awesome and quick job !!!!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:11331 W Broad St #135, Glen Allen, VA 23060, United States
  • Site:https://i-rite.com/
  • Phone:+1 804-200-4071
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Computer store
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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