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Glendale Nissan
727 S Brand Blvd, Glendale, CA 91204, United States
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Glendale Nissan
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Ed
Review №1

This review is specifically for Andrew and not the dealership as a whole. Hes an upstanding, straightforward and honest guy and Im writing this sincerely.Hes the only one who did not attempt to mislead us today and if you must go to this dealership then I would only deal with him.He felt open, honest, and maintained eye contact. He was knowledgeable about all the makes and models and it seemed very apparent he has our best interests in mind.He has a lot of leadership potential. I definitely see him as a manager one day or a respected professional in any field he moves on to.If I was in a corporate or managerial position I would be careful in making sure I retain Andrew in one form or another. Hes not your dime a dozen employee. Make sure you treat him right.

ro
Review №2

Thank you to Josh R for helping me. We were greeted professionally with everyone there. The process of getting a car was very easy and did not pressure us into purchasing. He was very patient with us. I would highly recommend to specifically ask for him. Thank you for a great experience.

Ch
Review №3

This Nissan location is by far the fastest in terms of vehicle services. I was attended by Genesis, even without an appointment she took care of me, made me feel appreciated and set everything up in a matter of minutes. Had the car back in 2 hours, even though it was a super busy day. Ive waited almost 3 hours for a simple oil change at the Downtown location.

D
Review №4

Had an amazing experience with Joseph Rios! The best car salesman I’ve ever had! So caring, understanding, and patient! I had lots of questions and he never once got annoyed of answering them and was putting my comfort and needs first the whole time! Couldn’t have asked for better!

BE
Review №5

I was treated like a VIP. Spoke to Mr Joseph Rios the Sales Agent, the Assist GM and the GM himself who are very considerate to adjust to my needs, they are so courteous and very casual but very professional. I was treated like a family member… I went home with my dream car a 2021 Nissan Altima SR last Monday Sept 27, 2021 so comfortable, Roomy, and very quite. I would recommend Mr Rios. He will treat you like a King… I got the car full tank! Good Job guys!!!

Mi
Review №6

I had a fantastic experience buying my vehicle from Glendale Nissan . Joseph was an absolute pleasure! Joseph is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who was able to answer all my questions and went above and beyond my expectations and made my car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. I highly recommend going to Glendale Nissan if youre in the market for a new or slightly used vehicle

Te
Review №7

I had a great experience with Glendale Nissan, most especially with Joshua Rios! He made the process smooth and stress-free. He had clear communication, and went above and beyond to make sure all of my requests were met. Would absolutely recommend coming here!

al
Review №8

Joshua was amazing. He was extremely patient and helped me although my situation was extremely difficult. I’ve owned many cars in the past and buying one from here was the best experience. Not only was Joshua great but he was extremely helpful. It took almost 3 days to come up with a deal and he helped me the entire time. Definitely going back in the future!!

Am
Review №9

Very good service to negotiate and buy a car!We bought a Nissan Leaf here!IGNACIO and ANDREW did a great job with the deal!

Ch
Review №10

I had such a great experience at Glendale Nissan and they found me the exact car I have been wanting for a great price. I highly recommend Joseph as your sales rep. He was professional, kind, and so patient with me during this entire process!

tr
Review №11

It was a very welcoming experience here. Josh the sales Associate was very helpful and attentive I really recommend this place to all those looking for a new vehicle. Like I said my experience was great thank you so much I am loving my new car.

St
Review №12

We waited at the service counter for 15 minutes before either of the two clerks even greeted us. When one of them finally asked what we needed, we told her we were there to pick up a car that had been serviced the day before. She said she needed to finish checking in another customer’s vehicle and then she’d be right with us. Another 15 minutes went by and a new customer walked around the line and right up to the clerk we were waiting for and she began to answer his inquiries. Finally the other clerk finished with his customer and asked how he could help us. Again we explained that we were there to pick up a car that had been serviced the prior day. He told us we needed to go inside the adjacent building to pay the cashier and the car would be brought to us. There were clearly computer and credit card terminals right there at the service desk but it took half an hour before we were even told we needed to go somewhere else. Another ten minutes inside at the cashier’s desk. Then we sat for another 20 minutes in the waiting room. At that point, I stood up to ask the cashier about the delay. The cashier was gone and there was a sign saying the cashier’s desk was closed. Through the adjacent window I could see that our car was just outside, though no one had ever come to find us in the waiting area. We walked outside to the car to find that it was locked. So, back to the service desk we went and there were no clerks there either. We waited another 5 minutes until one returned. He finally went into the back office and emerged with our keys. In all, picking up our Rogue after its first 10K service took well over an hour. We love our car but your customer service was terrible.

Vi
Review №13

Took my car in to get serviced end up with a new car ask for Cristian great guy!

Jo
Review №14

We went to Nissan Glendale last Saturday morning, the line is long but fast moving. Oscar the person who help us is very nice, very cordial, and most of all very knowledgeable . He explained to us the detail of services we need to our vehicle. They even have us u we to a restaurant for breakfast and also bring us back to Glendale Nissan. What a very nice extra service to usWhen we get our car he talk to us to make sure we are comfortable and happy to the service. And we definitely very happy. And before we left he remind us to make sure to left him know if there’s anything we need .We are very please and satisfied to Glendale Nissan to all the help and effort they gave us. Special thank you Oscar. We appreciate him very much.

Va
Review №15

Honestly I like this Nissan due to it being near by where I live. I also like the people who work there very respectful and understanding. I feel like they need to be energized and more friendly to customers. The after care of my car they wash it good but they need to vacuum the whole car and not be afraid to move car seats and stuff

Br
Review №16

I want to give a big shout out to Josh he helped us through our car buying process and made everything smooth and easy, I couldn’t ask for a better dealership experience! Definitely will be back here and will be sending friends and family. Thanks Glendale Nissan!

Ce
Review №17

Had a great experience at Glendale Nissan.Josh was great! He made us feel comfortable when choosing my car. He listened to all of our concerns and answered all the questions we had. He was very patient and professional. There was no pressure nor did we feel rushed. He kept checking on us to make sure we were comfortable during the entire buying process.Rodrigo from Finance was very helpful and profesional. He explained everything in detail. He mande the process easy and pleasant.I love the car we purchased and will recommend Glendale Nissan to my friends, family and/or anyone that is looking to buy a car.Thank you for the great experience!!!!

Ch
Review №18

Daniel Godinez in the service dept is great!!!Great customer service kept me updated on the status of my car...Keep up the good work

An
Review №19

Bought a Rogue 2021 this past Sunday from Glendale Nissan. Joshua made our purchasing experience pleasant. He was attentive, polite, and quick at communicating.

Pa
Review №20

Had the pleasure of working with Joseph who made this purchase so easy from via email to walking Inc getting the car I wanted and the payment as well terrific place to go clean and super friendly highly recommended stopping in

Ch
Review №21

Went in the other day looking at some options for a new car- Andrew was extremely helpful with helping me come closer to a choice on what I want! Thanks again!

Au
Review №22

I had a great experience! The staff were very friendly and helpful. They worked with me to get the best deal possible and I really appreciate it!

ke
Review №23

Great experience, car smells brand new. Every one was very nice too, Thank you

Mi
Review №24

Not a great experience. The service, brakes/ rotors on rear was $700, I had the front ones done, because Glendale Nissan forgot to, cost $450 at an independent shop. The ABS censor for the rear brakes, $145 part, I was charged $1000 to install. When there was an added charge on my bill, the cashier told me I had to pay it as I had signed off on the work. The saving grace for my experience was the service manager, Victor, who took the item off the bill and saved me $300. Would not recommend taking a vehicle to this dealership.

Tr
Review №25

Not only did they take 2x as long as the anticipated my recall would take, but they gave me an inspection result they quoted at $1200. Naturally, I got a second and third opinion at different mechanics who both quoted less than HALF of what nissan wanted to charge meDISGUSTING!!I will NEVER give this place my business. It’s places like this that feed the stereotype that mechanics are gouging you for services that you don’t need for outrageous prices. Do NOT support this dealership if you like being charged FAIR prices.

Sh
Review №26

First of all let’s give a big shout out to “John Envieh” who helped me through the process and made everything very smooth and extremely easy. I could not ask for a better and a more professional sale’s rep.I was very sick and honestly wouldn’t go car shopping in my situation if it wasn’t because of John.He treated me like a Queen on the phone and when I got there and made the process smooth, short, clear and stress-free.He totally went above and beyond to make sure that I won’t wait long, before all of my requests were met.This was my second amazing experience at Glendale Nissan and I definitely will be back here and will definitely send friends and family over.Great experience with Glendale Nissan, most especially with John Envieh. They are awesome.Thank you John and thank you Glendale Nissan!Your are GRRRRRRRRRREAT.

SI
Review №27

My service Advisor Victor Tecorral was very knowledgeable and polite. I was kept informed of the progress and the work was done in a timely manner.

Da
Review №28

I had a great experience purchasing a vehicle at this dealership. Andrew was very professional and helpful; he was able to answer all of my questions and the purchasing process was easy. I would definitely shop here again in the future.

Ro
Review №29

Service person was correct & knew what to do & what to commit.Numerous telephone callers HAD NO CLUE . They repeatedly called stating wrong things, pushing wrong things, assumed wrong information!There was supposed to be some VIP lounge to meet some people with lease & some vague offers...there was NOTHING OF THE SORT. My Leaf is not ON LEASE, telling them this fact did not change their preposterous plans.

Jo
Review №30

After haggling with other dealerships, Glendale Nissan got me the car we needed with the price I asked for. Brandon did a stellar job along with the other staff members. They were friendly and supportive. Im happy I chose to do business with them. I highly recommend.

Ho
Review №31

All the staff were friendly and accommodating when I drove in with a bad tire. Oscar, my service representative, honestly and carefully went over my tire options. I also needed some routine maintenance, and since the tires I wanted needed to be ordered, I was provided a ride home and back the next day when the service was completed. He went over my receipt and made sure I received a discount Id been given. I always get excellent service for a reasonable price at Glendale Nissan.

Jo
Review №32

Andrew- best salesman Ive worked with- 5 star 🌟... buy your car here

ga
Review №33

Well lets see, as far as a vehicle point inspection I dont really know what to say. I purchased a 2019 Pro 4x in April of 2021. And now we are in September and Ive personally put 3,700 miles on it. The truck came with just under 39,000. Issues so far, had to have a complete rear end rebuild and now about 3 weeks ago my motor blew up. So from April-Sept Ive barely drive my truck and its been nothing but a nightmare. Also dont pay the 400 dollars CPO fee thats a scam I learned from Nissan North America, its a scam.

Or
Review №34

I was afraid of a huge invoice and a lot of “needs” for the car, but very pleased when they called me sooner than expected and didn’t have to pay NOTHING over the inspection charge. Their service includes Uber to and from your place.

Vi
Review №35

We got a 2022 Pathfinder!We love the car! We love the salesman!If u guys are looking for a new vehicle, go to glendale nissan and LOOK FOR JOSH or just say....I AM LOOKING FOR THE TWINS (Yes, Josh has a twin brother who works with him.).VERY HELPFUL, POLITE & ACCOMODATING SALES PERSON!You will not regret if u deal with them😊

St
Review №36

A1 staff. Everyone was friendly and got me in and out as fast as possible. Got the car I wanted and I love it. Highly recommended.

Be
Review №37

I dont give full stars, but imo its a 5. All the sales team, finance team, porter team, etc were all great...Im a person that question alot, but they met my expectations. Theyve listened and waited and no pressure from them which was professional to me. I highly recommend Glendale Nissan.

Ji
Review №38

I was not happy when I initially went to the dealership because I felt very disappointed and mislead by advertising. The next day and each day following for about 3 days, I kept getting messages from different associates. But George made me an offer I couldnt refuse. Im still not happy with the monthly payment but they did honor their advertisement. We drove away with a 2018 Nissan Sentra with 25,000 miles.

Jo
Review №39

ExcellenTee!👍 Great Staff.. Courteous with No pressure sales. Clean customer lounge Area. Stop by & check out this Kool Klassic👌.

Is
Review №40

Glendale Nissan made purchasing a vehicle for our company a very positive experience.Andrew Burgess is extremely nice and quick to be helpful. After the purchase he was quick to respond to any questions and further services needed. I would highly recommend Andrew Burgess as having a sales rep who is not hesitant to follow up on any questions makes life so much less stressful! Thank you for all your help Andrew.

Pa
Review №41

Some of the sale rep. are nice, but not all. I do not recommend to take your car from this Nissan dealer. I just did once, and I am so regret of my decision.The Nissan always has a malfunction on its cars, Always. (I just got a new Rouge from this Glendale Nissan, and and its screen totally does not work, also messed up with my phone road map as well) then this store can not offer you any rental car in the same day if you need to fix your car, even though if its in your contract since they only have 8 cars available for all the customers. Then you have to wait even up to a week.

Bo
Review №42

Brought my Nissan here when the trunk wouldn’t open and Oscar helped me out right away. Great service and he keeps you updated all day. Ask for him!

Ro
Review №43

6 hours to help a friend get a car that was prenegoitiated. Still had to correct the finance guy. Car was supposedly washed twice and still extremely dirty. When mentioning it, it would take yet another 45 minutes to wash it. Friend got it home and had some surprising trash in the tire well. Check your purchase closely in all nooks and crannies as this find could have resulted in home being in a lot of trouble. Probably because he bought a used car. This would not have happened when I sold cars.

Ma
Review №44

Excellent service from Cristian and the rest of the Nissan team, really friendly and helpful with getting me my new car!

Sa
Review №45

We were happy with the service we received from Andrew.He was very helpful and patient.

an
Review №46

The sale rep are very friendly. The service are to the outmost care and the treatment are cordial.Your at home with Glendale Nissan. I got a very good deal with a brand new car..., 2021 Nissan Sentra. I was so excited and a happy first time customer. Thank you.

Li
Review №47

I had a great experience here. Everyone was really friendly and eager to help me without being pushy. There’s 3 Nissan dealerships that are closer in proximity to me, but with the great service I got here I can guarantee I’ll make the drive there when my car needs servicing or when I’m ready for my next car.

Ra
Review №48

Efficient, trusting, and professional. The staff makes car maintenance and dealing with mishaps almost effortless. The Uber rides home and back are especially appreciated while getting work done. Thank you Glendale Nissan!

Ry
Review №49

Dropped my truck off here for a recall and some other service. Service manager never called me to tell me what the problems were and ask if I wanted to fix them. Called twice at end of day, finally get through right before close. They have to order parts, quote me a price. Leave truck for two more days, don’t get a call. Finally get through again after being on hold for 20 minutes. Told it’ll be another day. Go to pick it up next day, get charged near double what was told over the phone. Overall this is probably one of the worst dealerships I’ve ever dealt with.

Ch
Review №50

Glendale Nissan was great! The staff here was extremely friendly! Brandon and Rene were helping me out and they worked with me to find the best deal. I ended up getting the car! Thanks again for everything, I will definitely be recommending this place to all my friends and family :)

Ar
Review №51

I had an opportunity to talk with Oscar. Such a nice guy and informed. He really tried to help me with my car problems. The staff were very professional, Manuel the mechanic was very friendly and helpful, took his time to diagnose the problems with my car and gave me all the options, on the other hand Oscar keeping touch all the time and updating with the progress. However my car had a lots issues and needed lot of work. Despite of the outcome, I was impressed with quality of the care in Glendale Nissan. Thank you.

ce
Review №52

Oscar Escobar (service dept) is a stellar employee who goes above and beyond to ensure the customer has their needs met. He is attentive and mindful at every turn.

BU
Review №53

Service was great and the staff was very helpful. They provided me with a rental while my car was in the shop. Thank you Daniel and all of the people at Glendale Nissan.

A
Review №54

I have quite an older Nissan. Took it in for factory airbag replacement. Was told it would take 5 hours. Fine. After 6 hours, I had to call my service advisor, Oscar, for status. Who when he called me back, told me he had FORGOTTEN about me. Wow.

Fr
Review №55

Sergio our salesman was great. Didn’t have to wait long. Finance was no pushy. My daughter loves her new car. Thank you Glendale Nissan.

Ro
Review №56

I would like to thank Rene and Andrew for helping my Brother get his first Vehicle. The sale department was understanding on helping us purchasing a vehicle. It was a easy going talk at it was not rush. Overall, We are appreciated with there kindness and understanding. Thank you.

Mi
Review №57

Wellll my best friend Uncle Ara is a sales rep n well air conditioning clean furniture n cosy family settings n all the employees n d Staff give u virtuous LOVE .HHHONOR RESPECTS

Ad
Review №58

My salesperson, Lidia was very helpful and made me feel comfortable asking questions about the car! She was very kind and professional and helped meet my car needs perfectly. Frank, the finance manager was also very professional and had a great sense of humor. He got straight to the point and made the business deal as smooth as possible. I also had a great experience with Glendale Nissan’s service center. Victor gave me the best advice possible when trading in my old car and was patient when breaking down information on the diagnostic. Great dealership and would definitely come here again!

TU
Review №59

We agree on a price over email/phone so I tell them that I will go to the dealership the next day. I asked them if they want a deposit and the manager says he will call back in few minutes. Never get a call back and the next day, I call them just before I leave, only to find out they sold the car to someone else.Then the sales rep has the nerve to email me if I would be interested in any other vehicles....

Jo
Review №60

Went on a Saturday with my fiance to buy a car, been searching all day at different car dealerships. Ended at Glendale Nissan, to look for a Nissan Rouge, which we did purchase, 2020 Nissan Rouge in black.Instantly, my thought process was, I am serious about buying a car, so if I dont get the service or the dealership does not meet my expecations, I AM OUTDANNY greeted us instantly, & met that criteria. He was VERY friendly, had a tone in voice like he really cared, & he wanted to do business with us. THAT IS WHAT I CALL GUEST SERVICES. He was on top of it and quit anything he was doing to present with us and help us with any questions.He then introduced us to BRANDON, who helped us with the rest of our visit. I came in wheels turning with my demeaner, straight up questions, no time for play talk, it was business mode turned on. Brandon held up those expectations with us and never disappointed. He had all the answers to the questions, he gave great advice and was very transparent with us. HE WAS the one who made the whole experience a 10 out of 10.He got us an SUV, he brought out RENE who gave us the good news that we got accepted for a loan, then it was such a relief. Rene was great with his words and made us feel special. Which I assume he does for everyone, because he really sounded like he enjoys his job.At the end of this whole experience we ended with FRANK, who did all the paperwork and signing. FRANK is the heart of this whole business! He stayed with us past his time he was suppose to head home, which we appreciate so much. He went above and beyond to make sure everything was correct and that we had all the final information. Frank was amazing, he was very kind & he kept up with our joking, at such a late time at night. Thank you Frank for everything that you do!Overall, Nissan has not disappointed us. Downtown location was very friendly, & Glendale was straight to the point of business. Both were amazing and we cant thank you all enough.So if you are looking to buy a new or used car, NISSAN of Glendale, is the place to go.!

Ca
Review №61

Called the dealer ship to inquire about a vehicle I was looking to purchase, they did not have it in stock so I was looking elsewhere, later on that night I recieved a call from employee Viken, who told me he had found the vehicle I was looking for and could have it there within the hour. I was so happy to hear the good news and couldnt wait to go and purchase it, the whole sale went perfect and am so happy I called Glendale Nissan......👍🏾to Grenade Nissan sales team.....

Ma
Review №62

I ended up getting an oil change and filter change along with a tire rotation and a break fluid flush for $330. That seems a bit expensive for me but it is a dealership. What creep me out was that the dealership called my sister-in-law to remind me that I had an appointment. I never gave them my sister-in-law‘s number. I found that completely strange. I made the appointment online so when my sister-in-law got a phone call I thought I had been hacked. I told the people at the dealership when I got there but they didn’t give me a reasonable explanation as to why this happened.

Do
Review №63

Service department is the BEST!… and Victor is BEST of the BEST!!! Great communication! Explained what needed to be done and why. Professional in all regards.

Pa
Review №64

I bought my new Nissan from this dealer and I had a fantastic experience with my purchase! Thank you Ignacio Estrada! He was my salesperson and helped me make a right decision, very friendly and professional. If you plan to buy a Nissan, you should have a visit there!

ma
Review №65

They have excellent service and the associated are gentlemen

Li
Review №66

I was happy with the service center at Nissan Glendale. Daniel and the rest of the team were helpful and made me feel proud to be driving a Nissan. Will be happy to go back whenever my car needs service

Lo
Review №67

Best customer service by Victor. Loved how you can pay over the phone now and they text you any additional services your car may need and you can approve it and pay over the phone, no hassle. Just went back to the shop to pick up my keys and sign a couple of docs. Overall great experience. Definitely will come back.

Da
Review №68

Got me a great car for a great deal. As a college student, I could not have had a better experience buying a car. Make sure to ask for JOEL.

Le
Review №69

Easy transactions no bs i am just waiting for my ELO gps activation code other than that all is well

Ch
Review №70

I had a wonderful experience here yesterday with Joel and Mickey. I am looking for a new car and need to find a low to mid priced SUV that comfortably fits someone who is taller- and wider- than average. I kind of expected to be disappointed but they have a car that I really love- the Rogue. The salesman- a very impressive young man named Joel- was unflappable. I tried to ask him a question about the car he could not answer- but that was impossible. Not only did he have all my answers he also went on to detail the safety features on the car- something I had failed to mention but that are VERY important. I went in and went over the finances with Mickey and although I didnt buy a car from them yet Nissan went from not even a contender to the Top of my list. And if I do end up getting a Nissan it will surely be from Joel and Mickey.

Ma
Review №71

Awesome customer service Victor answered all my questions and explained everything with detail.

sa
Review №72

They were great! In telling me exactly what needed to be done. The service was estimated to be a week. I got my car one day earlier. Juan was great in explaining what else was needed to keep my car running smoothly!

ro
Review №73

I am really happy how quick and fast was to get my new car ...really recommend it...great price.

su
Review №74

Great experience friendly staff, our sales representative Andrew was awesome. He’s very knowledgeable, friendly and ProfessionalI full recommend him and the dealer

Ed
Review №75

Moe and Ray are the most professional and courteous salesmen that I have ever encountered. They provided me with outstanding customer service and they changed all of the fluids on the vehicle I was to buy on the spot. The quick overhaul saved me so much money; for an already unbelievable deal I got on the vehicle. I felt guilty asking for the warranty which was included. I have never been so happy buying a car. I am not exaggerating when I said that they treated me like family. They assured me that if I had any issues or problems they would take care of me. I recommend this hidden gem of a business to my friends and family. If you are thinking of other dealerships but dont like their price, I think this place will definitely make you feel great about purchasing a vehicle. 10/10 will buy my future vehicles here.

Vi
Review №76

I had purchased several vehicles in the past, but Glendale Nissan so far has been the best experience I came across when buying a new car. Ignacio Estrada was my salesman, and he really went above and beyond to make sure I was happy with the vehicle that I purchased. I wasn’t sure exactly the color I wanted, I told Ignacio that I always buy gray cars, so he picked out a gray 2021 Rogue for me, which made my choosing a vehicle that much easier. I didn’t feel rushed by Ignacio, he was extremely patient with me, and he told me that I can call him any time if I have any questions/concerns. The financial department was also really good with not having me wait a long time to get the paperwork squared away. I can’t believe how smoothly it went for me, and I saw other customers purchasing cars at Glendale Nissan. After I rang the bell other people rang the bell and I can see how happy everyone was by the service that was provided by the staff at Glendale Nissan!!!

s
Review №77

It was good, price was fair but some of their prices are sky racketing, they wash your car before give it to you. :)

ev
Review №78

Well...i was looking for a realible car with a good price and miles then i found it at Nissan in Glendale...prices for used car are very good..

Ed
Review №79

Great customer service Brandon (sales man)was very helpful and made the whole process easy. I would recommend contacting him if you are looking for a vehicle. Rene (Floor Manager) was also very helpful and also made the experience pleasurable. Over all I would return.

Ma
Review №80

We were greeted right away when arriving and asked what we were looking for. They were curious and immediately accommodated our needs. The test drive was fast and easy and the numbers were fast and easy as well! But in the end right when we got the keys and got in the car, we noticed it wasnt the car we test drove. We test drove the 2021 Nissan kicks SV, and they gave us the 2021 Nissan Kicks, they dont look different form the outside but the interior is and we were disappointed because it wasnt what we had agreed on or wanted. Long story short, Nissan decided to honor our contract with the 2021 Nissan Kicks SV and in the end we got the car we wanted. I appreciate the head manager for taking responsibility for his employees and for fixing the problem in a smooth timely manner. That incident was the only reason Im giving a 4 star instead of a 5 star.

Vi
Review №81

Everything about this visit was efficient and Professional. OSCAR was amazing!

Ch
Review №82

Eventhough bringing the tire pressure to manufacture specs was part of my maintenance package and I also specifically requested bringing the tire pressure to specs....it was not done.

Ma
Review №83

I had a great experience at Glendale Nissan. The sales person was very polite and the manager was incredible. Thank you Nissan for my first car purchase in the United States.

Lu
Review №84

I bought a 2021 Nissan Kicks. Everyone help me out with my questions and concerns. Great staff.

Ar
Review №85

Update below initial reviewJOIN ME in reporting this business everywhere and anywhere!!They’re not BBB accredited and I feel like they might be paying for fake reviews. Yelp seems to have more realistic reviews. There are SO many places in this area to buy a car. The options are literally endless!! And that goes for all around LA - all you have to do is turn your head! Do not EVER come here and reward an establishment like this with your hard-earned money. I bought a car at Glendale Nissan about two weeks ago and it was hands-down one of the worst experiences of my entire life. The staff here showed their appreciation by, in my opinion, taking FULL advantage of a young, single woman buying a car. Floor Manager Rene called me sweetheart. Finance Manager Frank highlighted and told me to sign everywhere. I was kept in the dark, deceived, and lied to. Should’ve left when Rene with the tacky gold jewelry said he would take off $500 and I caught him only removing $400 and playing dumb. Well, they ended up ADDING $990 to the base price of the car, I would realize later, a far cry from the sticker price advertised outside. I will never come here again and unless we can make things right, I will not keep quiet about my unfortunate experience doing business with this place. Enter at your own risk.Update: First phone call, Maricela the Loyalty Owner said she empathized with my story, she said she knew they were wrong and wanted to make it right and remove the payment packing (that they did without even giving me what I need FOR the add ons!). Promised sweet nothings and wasted my time with several phone calls. Lauren the Finance Director was supposed to call, never did. Spoke to Vince, Sales Manager, who relished my frustration and laughed in my face, after she completely went back on everything she said and claimed they couldnt help me because it wouldnt be fair to the other customers - what a complete joke.

Al
Review №86

Great service my dad bought a car hear about 5 months back and had a great experience so I decided to choose Glendale Nissan for my first car purchase. Brandon and Renee were very patient and helpful in reaching a deal that worked for me. I would recommend Glendale nissan for anyone looking to buy a new or used car!

Lu
Review №87

Just great customer service, I take my vehicle for oil change and tire rotation and it takes les the 2:00 hrs

C
Review №88

Had a bad experience buying my car with this store but Maintenance Department compensated my experience. They are incredible and delivered such performance that just made my bad experience into a great one. Will not ever buy from the sales people here, but will come back for service!!Genesis was so sweet when giving me my rental car, super informative and fast! I even got signed up for points! Come here people, service is amazing!

Mi
Review №89

Perfect serviceAsk for Edward, he is very professional

Da
Review №90

I would like to thank both Arturo Gonzalez and Ignacio for helping me close a deal on a new (2020 Nissan Frontier crew cab Pro-4x truck.) They were professional and personable. I also had a very pleasant buying experience! I recommend closing your deal at Glendale Nissan. I give them 5 stars.

Ch
Review №91

I left feeling lied to, belittled, and embarrassed. I went in because I thought I had found a great deal online. Which was never mentioned until I had to mention it. I gentleman raised his voice drawing attention to us as we left in the lobby, and other employees gave cold stares as we left the dealership. I immediately came home to look at numbers and they did not match all around. Spoke with my sisters husband with friends in the business and he too said we were conned. Went in expecting more.

Su
Review №92

Buyers Beware Daniel Varela Steals your cars and sells them makes profit out of the car he stole my car and it was found later in las vegas .

Br
Review №93

The deal ship lists inaccurate prices online to get you in the door. Vehicle was posted for $13500 but wanted $21000 when I showed up. They have $5000 dollars in dealership fees on used vehicles even changing extra for things that are options installed on the car like GPS tracking. Wanted $1200 for some kind of clear coat treatment they couldn’t explain to me. Tried to sell me a plug in hybrid without the cable. Ended up stealing it from a random other car... guessing that’s where the original one went. Didn’t disclose there was only one key and no floor mats until after a sale. My fault for not asking. Only key ended up being child locked requiring a dealership to unlock it at my cost. Overall pushy dealership blaming customer for not having “wiggle room” in my price even though they weren’t offering prices as listed. Highly do not recommend even if it’s listed as a good deal because that’s not what they will have it for.

Al
Review №94

Like many of the other reviewers on here, I came in to look at a vehicle because of the advertised price. After a test drive, I was satisfied and ready to buy the vehicle.When the sales rep and I sat down to confirm the final details, I noticed that they had added $3,480 in “Aftermarket” fees, which of course weren’t advertised. The fees covered a few vague add ons which the sales rep didn’t have a clear explanation for. These hidden fees, plus taxes and licensing amounted to a total of over $7,000 above the advertised price.I came in excited and ready to buy a new truck, but unfortunately I was turned away because the dealership was unwilling to sell me the vehicle at the advertised price.

Ar
Review №95

Everyone is always so helpful (especially Daniel)!!

Ro
Review №96

Glendale Nissan is the best dealer to purchase your vehicle. We visited the dealership & was assisted by Claudio & Rene (Manager).After visiting multiple locations Glendale was by far the best with service & price!!

Az
Review №97

Went here after having a horrible experience at Universal city Nissan. Saw the vehicle I wanted and got to hashing out a price. Online price was $26K, but our sales person refused to show on the receipt that we were purchasing for that amount, instead putting $27K with a $1000 rebate. Eventually convinced them to drop that to $26K. Then, they insisted that the supposed “pre installed features” such as GPS, additional paint protection, & anti theft tires cost an additional $3,000. They claimed that these were already installed and couldn’t be removed from the truck and therefore couldn’t be discounted from the sale. After an hour of going back and forth, they begrudgingly removed the GPS from the sale, giving us a decent discount. I understand that a living is to be made, but I shouldn’t have to pay for features that I don’t want. A deal was struck and we were able to purchase the truck. Shoutout to Logan & Renee for helping us every step of the way & accommodating our needs.

Vi
Review №98

Thank you Glendale Nissan your the best, Octavio is amazing.Everyone is super Nice and very professional and the service was excellent.

Ki
Review №99

The salesmen we the best I have ever done business with not aggressive and so kind the entire experience was the best ever!

Iv
Review №100

I would like to thank Arturo Gonzalez for all his help and kindness. I was delighted with his assistance and everything was so easy and smooth that I will recommend him and Glendale Nissan to everyone of my friends. People like them make the difference in this business during these uncertain times. Congratulations for being like you are, and thanks so much once again.Im a very satisfied customer.

Information
100 Photos
100 Comments
4 Rating
  • Address:727 S Brand Blvd, Glendale, CA 91204, United States
  • Site:https://glendalenissan1.com/
  • Phone:+1 818-696-9301
Categories
  • Nissan dealer
  • Car dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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