Great place to find all your gaming equipment. Also has a good selection of gaming memorabilia. Prices are a little high, but the customer service makes it worth the added cost. Always has what I need. Store is clean and in order.
Took some games to trade in. Really nice people that work there.
One girl working doing a trade which apparently means she cant do anything else at the same time. We were ready to check out and stood there for 25 minutes Waiting. Guess they dont pride themselves on multitasking here. Wont be back again. Fall Out games for the win.
I’m so glad I came here. The other day my son and I entered the store looking to purchase a controller due to his no longer working. Abby was so helpful and professional. She answered all of our questions and also told us about some the promotions and deals for their store. Which were actually beneficial being how often he plays. I was genuinely impressed and happy we came here. I will definitely be coming back. thank you Abby!
Good games in there!
Good customer service, better stocked than most gamestops i go to.
The store manager was very helpful
Over all just not a good vibe or experienceThis is 1 of the 3 gamestops closest to my house. We have gone here maybe twice and one time was to pick up a product our favorite one didnt have in stock. The associates dont greet you kindly like the one we have come to prefer. They actually kind of ignore you unless you approach them for something. Over all just not a good vibe or experience. If you want a store that gives positive vibes, helpful suggestions and no pressure just go a few blocks over to 51st and cactus
Extremely helpful and kind, went to buy a game for myself and my dad as a gift and they gave me a free lunchbox that matched the game for my dad! He was so happy to get it and so excited to play the game! Thank you so much!
Star Wars Collector here and this location Very well stocked store and very nice customer service...Thank u game-stop...5 stars
Great experience. The 2 gentleman there (Tye and I cant remember the others name) were very helpful. Im a mom that has no idea whats good and not so much. They really helped me and were very knowledgeable. The store was very well kept! Thank you!
They are not good at service and do seem to have anything we need
This place is freakin sucks.Today I buy copy of Twilight Princess I take it home and does not even work. When I return it I just get credit not my money bag. The people were nice and place was clean but why I dont get my money bag instead of credit? Maybe I dont want to buy something else if is not going to work.
My boyfriend and I come here nearly every week because 1. This is a place gamers and collectors willingly surrender all their money to. :p 2. The staff is AWESOME, (Adrian and Steven are always friendly and understand our POP addiction!) And 3. It always smells like pizza.We always feel so welcomed here and it’s pretty cool the staff recognize us every time. Such an awesome team of people! This location will always be our #1 Gamestop. 😊🤙🏻
Went in to return a few game characters my children werent wild about. Had a great experience! Liz was knowledgeable and super friendly! She helped us get great deals on our previous purchase when we were eligible for other savings but didnt get them. She totally hooked us up! She also was so great at her job we ended up spending all of our savings and refund we were supposed to get back. So she deserves a raise!!!
They were willing to locate a game my son wanted and had the other store hold it
There is an employee here named Jason. He is very helpful and will help you with what you need. Also this Gamestop has better inventory since the Gamestop at 51st and Cactus is filled with douchbags that keep stock in the back for themselves.
Jason was amazing and very helpful. We love shopping at gamestop.
This is one of the best GameStops Ive been to. Staff is always super friendly and helpful, the store is clean and easy to navigate (plus theres a light pizza odor which is extra awesome)
The staff here is above and beyond. I live in Paradise Valley and drive by many other GameStop locations (8 miles) just to shop here. Always well stocked. Employees like Elizabeth are very knowledgeable. Just a great experience all the way around.
Very nice place and even had items that I wasnt looking for but wanted after I saw it.
This place sux
Come here for great deals on all the new games and gaming equipment for my son. Always friendly and knowledgeable staff waiting to help us out and inform us on what is coming out in the near future. Great deals on trade its too.
Great selection and cost of games are good.
43rd Ave store is my favorite place to shop .. they are always ready to support.. thanks again
Best one within 5 miles from home always go the extra distance. Great people better selection. No problems.
Great location. The help has always been top notch every time Ive been there
Good customer service! Love GameStop
Pro member. Had an issue receiving money back from a refund but other than that I’ve had great service
My husband has been searching for a couple of games and found both here in the used section. friendly and energetic staff. We dont buy a ton of video games but when we do next this is the ONLY game stop I will shop at. Kudos and thanks team!
Guest service was great. They were very informative and got me exactly what I need it!
Customer service was nice enough to answer my question
Friendly helpful people and I always find what I am looking for.
The staff is always super helpful and knowledgeable. The manager is awesome
Confession time: Im a gamer and games culture NUT. This is my safe place. There are other GameStops around, but THIS GameStop is MINE. The people here are incredibly helpful and knowledgeable about their product - and ALMOST as passionate as me about gaming in general. Highly recommended! (although Im not so much a fan of the brands trade-in rates heh)
Surprisingly small used games selection. Middle of the store is basically all merch, rather than games. Used DS cart case is basically impossible to see into due to being really close to the ground and the carts not being in cases. Store was clean and staffed pretty well.
I recommend Game Stop if you really are into gaming
Went in to pre-order RDR2. Asked about what each edition had. The worker just gave me a paper to read about what each edition had. Was reading the paper for about 5 minutes. Worker didn’t even ask if I had questions. He just asked if I had made up my mind. Worker was yawning while I was reading. He really didn’t want to be there. I was expecting a little bit more excitement in hyping up the game. Asked him what time they would be releasing the game. The worker just answered “Probably after 9.” Wasn’t really a sure answer. On top of that. I had told him I had a 5 dollar credit for another game that I had preordered that I never picked up. Just now realizing he didn’t give me the $5 credit. I would’ve gone to another GameStop. But I don’t think it’s worth going to a store that’s farther away from my house when I have a closer one that will have the same game.
The manager with the 80s hair is a clown. The dude ids me when im clearly older than 30 years. What a square benny. The kids a square. Anyways. Smallest gamestop ive been too. No big game or pop variety either. Id give it a 0 if i could
Lost my receipt, purchased ps4 pro a few months ago. Still needed proof of purchase. Called store on 5/12/19, didnt get the name of the mouthbreather who was absolutely useless and couldnt say anything other than we dont keep copies of receipts, and couldnt comprehend that a proof or purchase could be different from a receipt. Hung up, and googled the gamestop website and how to get Proof of purchase and found the form.
Visited my new favorite gamestop
Stopped by on 2/24/18, it was Pro Day. I came to buy a couple of things, in which they were sold out of the one game I wanted. So, I still bought an item that was on sale. The assistance was great, however the employees are HIGHLY opinionated, and get very carried away in conversation, which can hold up the line for a while. On another note! They didnt even let me know about their Pro Day promos. I then proceeded to a different gamestop, to find out about the promos, and purchase the game. All in all... The assistance was good. but quite poor professionalism.
So I went in I went online made sure repeatedly that I reserved the correct item and submitted then drove to the location ask the associate 3 times to see of this indeed is the 1tb xbox one console he didnt really check just confidently said yes even though no where on the description did it say 1tb xbox one. The tag read original black xbox one console I trusted his word and confidence get home its a 500GB. I understand mistakes but things can be avoided if people would not be lazy and just simply check I work at lowes as a supervisor I would never not check if someone insisted. Now I have to go back Monday and see what they can do as far as getting me the correct item.
Very helpful staff, knew exactly what we were talking about was very attentive to our needs
I love game stop I will love it more if they gave me a free gift card
Got my son kingdom hearts, excellent customer service
Very good deals and members program.
The people here are always cool af. Also, other Gamestops claim they have no boxes but this one doesnt care. Plus the place always smells like pizza so thats a bonus lol
Awesome store they had the games my son wanted and friendly people
I love this place I came here since I was 7 and now I am 12 5 years and this is like heaven for gaming
Staff is always so helpful! This is my home store! Absolutely love it!
Love the game selection and the employees are great.
Great pre order pops and statue.
Employees were very knowledgeable and helpful. Organized clean store.
The employees here are always great
Great service and awesome clerks.
Very pleased.nice staff.great prices
Very helpful employees and informative. Its chill here.
Knowledgeable rep...got what i needed
Great got funkos
They had the game I was looking for.
Didnt have a game I was looking for
Always friendly service!
Cashier was a great help
Only place I ever buy video games.
GameStop is not your friend, the employees are salesman, not gamers. Most have an air of superiority that they are coaxed to perform in front of customers in order to throw the average customer off guard and increase sales due to confusion, but then again thats what happens when you monopolize the gaming industry. The next time you talk to a GameStop employee, the eyes are a dead giveaway.
They are pretty awsome
Great experience everytime
Customer service is awesome
Good games.
Love to trade games
Good service an helpful
Helpful folks
Very helpful.
How are they still in business?
Real helpful
Friendly staff.
CONCIERGE SERVICES FROM
Lots of choices.
Very helpful
Friendly employees
It alright
Great Staff
Great GameStop
Small
Grateful