Martinez was very polite and professional. Great location and he deserves a raise based on his interactions with customers. Service superb. Hopefully I spelled his name correctly?

I was in town and needed to send some very important documents right away. Nice convenient business set up. I was not greeted by the staff upon walking in. Not to mention they were extremely busy and understaffed. Nonetheless, I love FEDEX and the excellent service available when needed.

Family emergency, needed things printed in a rush. The service I received was amazing. Professional, compassionate, and timely

Paid $400 to ship two boxes with insurance on them. My customer received there package with damaged good, and fedex flat out refused the claim. Literally don’t know why there would be an insurance option if they are gonna submit something, make you wait a week, and then just tell you unfortunately they are going to do anything. Like seriously guys, $400 dollars for two boxes and you won’t even honor the insurance when you broke the item in shipping, and it was marked fragile in every spot possible. Won’t use fedex again, I lost almost 500 dollars in product because of it.

Erxtremely bad service, no customer skills at all, I felt as if I was a solicitor coming to their personal home on a Saturday morning. I went in this morning to do a basic return. When I walked in there where 3 employees trying their best to avoid making eye contact. After a minute one of them finally muttered hello, After walking up to the counter an employee with dreadlocks reluctantly came over. The whole customer experience with him was extremely awkward and it was like pulling teeth trying to get information about sending my package back. I will definitely never return to this location and I would recommend people to avoid this store if possible.

Nice employees! Always there to ship my packages. Thank you!

I have not seen the final product yet, as I ordered my poster in advance for a business meeting in early November; but I just had to make a comment today. Within minutes of placing my order, I received a call from Vanessa asking if Id like to change the color of the foam board to match the print color. I am very thankful that she took enough interest in my project to call me. I did make the change. Excellent Customer Service. Thank you Vanessa.

They do not offer a notary service. But the bank next door does. The person was nice and all. Just wish the information was correct.

Very helpful staff. Got 2 pictures printed out and they look amazing! Never thought FedEx did printing like this but I guess they do.

Customer service has improved. Fax prices are high. Printing and copying prices are reasonable.

Took in something to be shippedThey were very good natured about the fact that the return package I was dropping off was actually supposed to go to UPS.

Horrible customer service! AVOID.

Austin shipped a package for me. Asked if it required a signature. I stated no it did not. Turns out because of the value it was required, no one told me this. When i went in to correct it, spoke with Austin again who apologized and stated he could do nothing orher than give me the 800 number for customer sevice. Still trying to sort the mess out while my sruff sits at a facility in Cali. Customer service has not been helpful. Store sure was happy to sign me up for an account to get that stat but sure seems to care very little about fixing a mess they created.

Ive had these folks do several projects for me- I call and e-mail in the order and usually pick it up the same morning. Ive always received quality service and professional results!

Friendly, fast service. Very professional. Would highly recommend.

I’m happy to report that what took me 15 minutes with three different people and no results at a different office, was solved in 5 MINUTES by Austin here at this address. Thank you Austin

I like this postal service

I thought it was just me... but I every time I go to this location I get the worst service. No one will greet you when you come in. At my last visit there were two people working... the one helping a customer said after a few mins he would be right with me... the other person walked around the store acting like he did not work there..I was in a rush and after almost 9 mins the one walking around rudely asked could he help me.... Today I have called the store for 30 mins over and over and no one ia answering the phone and its 10:30 am. So now Im going to have to drive 8 miles out me way to get excellent service from the store on 99th and McDowell.

Very unfriendly and unhelpful associates. Customers are not greeted or even acknowledged until 5 mins after entering the store. Would rather drive 6 miles out of my way to the next location than patronize this location.

BAD,BAD,BAD service!!!!A package that was suppose to arrive in 3 days and all because she didnt take her time to check if i can send the package. Had to keep coming back plenty of times here. If your looking for a fed ex dont come to this one!

I have called several times and for 3 days in a row and NO ONE picks up the phone.

Super helpful