Welcoming, friendly and helpful staff! I took my son in the other day to get a pool and was immediately greeted by a nice man, and taken to find the pools. Bonus- we met Socket, and my son has talked about him non-stop! Even though it’s not the closest true value to my house, I will always go here. Customer service is excellent here!
Floor associates are helpful and knowledgeable but not pushy whatsoever! I used to shop at the equally awesome Grand Junction True Value, but when Joshua came to OM I came as well! They didnt have what I needed, but he called around and helped me find it! Thats above and beyond good customer service! Give that man a raise! (😂👋😅)
Proof that friendliness and customer service still work. The staff always ask what I need and offer to help. Theyve earned my loyalty, even if I can find a product a for little less elsewhere. The excellent customer service is worth the extra cost.
Love this store! Friendly and helpful staff and a good selection of most things I need. Locally owned, real people. I would always rather go here than a big box store.
THESE STORES DONT CARRY ANY ACCESSORIES, NEVER CAN I GO INTO A TRUE VALLUE AND FIND EVERYTHING I NEED. NOT SHOPPING THERE ANYMORE. I ALWAYS HAVE TO RUN TO HOME DEPOT OR LOWES TO GET THE REST OF WHAT I NEED. JUST CLOSE DOWN.
Great hardware store absolutely one of the best selections anywhere. They seem to have anything that I ever need.
Best True Value store in Grand Junction. They always greet me with a Hello when I walk in the door. Staff is always trying to help you find what you need. Store has most of what I need for my little tinkering projects.
Always a great experience. Very friendly, helpful and knowledgeable staff
Have been going to this store since it first opened. Great service and the prices good. Saves money by not having to drive to the other side of town.
They always have what I need. The associates are very plesant
It was a very painless experience. The staff was extremely knowledgeable and helpful. I will definitely be going back for my house repair needs.
My favorite hardware store in the valley. Their prices and selection are comparable, even better on occasionally, than the big box stores. The helpful, knowledgeable staff are what really set them apart in my opinion.
A lot bigger than it looks. Just about everything you need in one place.
The best True Value in Grand Junction. Love this place
I had one young gentleman check on me twice and then a another older guy check on me as well to see if I needed anything yes it was getting close to closing time but I do appreciate that they just stop by and say are you okay did you need help finding anything and then no pressure and walked away
Friendly, knowledgeable staff. Usually have what you need in stock. Great resource if you have questions. Highly recommend!
Always Outstanding!These folks know how to get it done!They always go above and beyond! And they are the best at answering DIYers questions!
I enjoy going into true value, its not crowded with people, always someone available to help if needed. Prices are a little high on some items, but usually worth the customer service.
Not really happy with them this trip but I am here lots will be back. Not an offer to see if they could order what I needed
Friendly and knowledgeable staff. I prefer to shop local when I can and they have my business for life
Excellent customer service. I appreciate that the seek out customers to make sure you find what you are looking for in the store.
A true Hardware store! Helpful, friendly service. Locally owned and operated.
If you arent sure how to do a job they are always there to give you helpful advice. Great guest service.
Local hardware store, lots of items but cost more than the big boxes.
Best staff around! Very knowledgeable and knew exactly what I needed. This was by far the best shopping experience I have ever had!! Cant wait to go back!
Its decent but definitely not the cheapest in town
I sincerely hope that local hardware stores can stay in business. Everytime I come to this store theres at least two people wanting to help me. And, 9 times out of 10 I end up getting exactly what I need. Great location, great service!
Very helpful, clean and well stocked, prices are great. Theres a kitty cat in the store hes super friendly loves to bed pet :)
Very knowledgeable and helpful
Wonderful place to shop, everythhing I need and more when its needed. Great and helpful employees who will help in every way possible.
Prices are high but they are very helpful and have a good selection, also the only store on orchard mesa
The staff is always helpful. Makes for an easy quick visit every time
They ate always very helpful finding exactly what you need.
Great service and selection. They always have the fasteners I need
The ladies were friendly and blessed and knew where the products was I needed and very helpful for a hardware store they have a good selections of odds and ends and Staples Staples I mean things that you use a lot of oh and another thing its been on Western Colorado for what 50 years whoop 38 years
Employee who interacted in store with my dad was not wearing cloth face covering as currently mandated by public health here and told him “he should take his off because we’re not in a hot spot”. We’ve been long time customers and can usually find what we need there, most of the time employees are kind and helpful, but today’s interaction was unprofessional and ridiculous
The people are really nice there also they have a great butcher shop
Staff always have great knowledge and experience.Easy to get what I need and get back to work.
An awesome local hardware store! Everyone is very helpful and willing to answer whatever questions you have!
Fairly organized, helpful and polite staff, sleeping kitty at the front is super sweet, have just about everything youd need that couldnt be found at autozone or city market in orchard mesa
Really helpful people here. Not like the box stores where the employees run away from you.
Great customer Service and a decent selection of products.
Always helpful, I know I will always leave with what I need, even when what I need is just answers on how to something.
The place has everything you are looking for even a friendly store cat
Always great service. We always find what we need.
Nice friendly staff, nice cat too! They have a wide variety of options!
I absolutely love this store
I love the True Value brand and stores, I have always found what I needed when I shop at TV.
Always knowledgeable and helpful.
Always have the little things I need!!! I like supporting the local community stores.
My best of all favorite hardware store
The people and the employees are friendly and helpful as usual
First rate customer service, a local hardware store. Shop locally!
Great staff and prices!
Good staff, and decent service.
Awesome, had every thing I needed
Customer service was great the part we got was broken had to go back to get another part
My new favorite hardware store
Awesome!
Always helpful, knowledgeable staff.
Great friendly customer service
Lots of help in the store filled with anything you need for home or garden.
Sales prices dont always match the sale flyer.
Great hardware store!
Great store :)
Friendly staff.
Friendly knowledgeable staff
Very helpful people
Good customer service
Great people
Very helpful staff
Always someone there to help
Everything you need
Good people make the area True Value stores great. Orchard Mesa has a nice range of selection and excel in customer service. There is a lot they can order in if it is not on the shelves. Many of their employees have both handy experience and good attitude, as well as availability to walk you through some applications. The big box stores occasionally provide some of this but not too much of it and not often enough.