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Metro by T-Mobile
6301 Main St, Grandview, MO 64030, United States
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Metro by T-Mobile
Comments
Ja
Review №1

Both of the people were extremely helpful and they were very nice, warm and friendly

Sh
Review №2

Very helpful things taken care of very professional

wi
Review №3

It was wonderful service they treated us with respect and was able to get my stepson a discount on his new phone love it

De
Review №4

I was treated very well and professionaly and the customer representative was very helpful and knowledgeable about everything so I was very satisfied

Ve
Review №5

Very knowledgeable which made them very helpful !!!

Ch
Review №6

Great store and very clean. An employee named Mary Ann helped me. I was there to pay my bill but I had a lot of questions about other phones and tablets. She answered everything and was really helpful. She was very knowledgeable on all the phones and plans. I cant see Me doing business anywhere else. Nothing but good vibes at this metro.

Le
Review №7

Always helpful and very knowledgeable about all products they carry. Diane and Kay are great.Recommended them to everyone i know

Ra
Review №8

The owner of this location is very nice and takes care of you! I only go to this location.

Pa
Review №9

I give them a 10

Ni
Review №10

As of late there are very helpful and friendly workers here - they went out of their way to help me with my phone issues.

Da
Review №11

I went to this location and they say it closes at 8pm and I was there at 7:45 and the lights were off and the girls were walking the car they couldve had a nice sale because I was going to buy two phones not one.

Na
Review №12

Very helpful and informative. Both the girl who was working and the owner. The review I had read on here about the girl who drives on bad tags because the owner was so rude to her is completely ignorant. Go tag your car idiot. Dont make it like the guy who works at metro PCS is to blame for you driving on bad tags and could possibly get a ticket. How ignorant is that? Go tag your car. Or get a job so you can afford to pay for both.

Qo
Review №13

The ONLY location from experience, that provide PERFECT (10🌟) customer service!

Ju
Review №14

It was wonderful. And the little girl that was working was absolutely a sweetheart. wonderful service

As
Review №15

I will never go into this store again. My phone had a software malfunction. I drove 40 minutes there and back just for them to blame me for the problem. They factory reset my phone and the issues it was having were so severe I knew it wouldnt work and told them that. It didnt work. The woman was nicer than the man but she coughed continually which made me nervous of getting sick. She should have been at home if she was that sick. She also grabbed my phone right out of my hand while I was typing. She kept trying to get me to log in my Google account from their computer and I had no idea why. Ive had my credit card and debit card numbers stolen so I wasnt about to log in on a public computer. They told me they didnt handle insurance claims. So customer service sent me to best buy to diagnose and possibly reinstall the software. Their computer couldnt even recognize the phone. So I go into the less summit metro pcs. The woman working there told me EVERY metro pcs handles insurance claims and that they lied. She tried to call the main st store to complain and their number wasnt even listed. She told me I could file a claim but Id be without a phone until they sent it back. Her solution was an upgrade. Pay for a new phone upfront but they give you the money back minus a $15 upgrade fee. The main street store did not mention I got an upgrade every 3 months. Dealt with the issues of that phone for 5 months and for a measly $15 could have walked out with a brand new phone. Save yourself the stress and go to the less summit store. It was worth my extra gas to be treated with respect and not lied to.

Ma
Review №16

Samantha was great! I have never dealt with motroPCS before, so, I had lots of questions, kindly explained options, signed up with 2 phones and out the door less then 20 mins. She became my go to person..

Mo
Review №17

Ive had no problems since i switched from cricket to metro pcs, none what so ever.

T.
Review №18

This is a great store...the owner really understands people and will do what he can to help you

Tr
Review №19

The guy was very helpful and kind.

Vi
Review №20

ExactlyExcellent customer service

Am
Review №21

The owner was rude and didnt want to listen when a woman was talking to him, acted like I was an idiot.

Ka
Review №22

Great variety of accessories

Ro
Review №23

Love the service here

Lu
Review №24

Dont know

Sa
Review №25

Okay

Information
7 Photos
25 Comments
4.2 Rating
  • Address:6301 Main St, Grandview, MO 64030, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 816-767-8830
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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