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Autotailor
1011 16th St, Greeley, CO 80631, United States
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Autotailor
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Ch
Review №1

Thorough, informative, and quick. Got my A/C blowing cold and let me know about a small leak in the system which doesnt need to be repaired immediately. Collin was great to work with, and I will definitely be back next time my car needs it

Ev
Review №2

I took my car in for a general inspection in July and they found some issues. Up until then the car was fine. After two weeks my altenator failed and I had to change it. In the inspection they didnt mention anything about the altenator having any issues. Two months later, I got another error code about the emmissions system. In total I have paid 3500$ and my cars engine light is on again, requiring service. I am exceedingly disappointed!! Would not recommend to anyone.

An
Review №3

My daughter is a UNC student who has been under a deadline crunch not once, but twice, with car problems compounding her anxiety. When I phoned Autotailor, they not only fit us in when they were already behind schedule, but they also drove to her vehicle to diagnose the problem. Furthermore, after a previous nearby garages oil change went wrong, they got her in the same day to diagnose and remedy the problem. They also took her back and forth to her apartment on a Friday afternoon so she could prepare for her state exam she had to take the next morning while they worked on her car, and she was back on the road in a matter of hours. They also went a step further and ordered a special part that the previous garage had most likely misplaced and entirely ignored, so they could properly repair it, which they did by Monday morning. Communication is prompt, rates are reasonable, and the diagnosis of the problems appears to be accurate. From the initial phone call, they treated us like family. When youre hours away from your child and unable to get her out of a stressful situation, you cant ask for much more. Brent and Colin, thank you!

Do
Review №4

Colin was extremely helpful and communicative with the issues on my vehicle. You could tell that they genuinely care about their customers and about customer satisfaction. I would highly highly recommend them to anyone having car issues!

Ad
Review №5

Fair honest mechanic. I usually do all my own work on vehicles, but my wifes audi can be a pain. These guys did great work!

Ma
Review №6

Carefully listened to my concerns, set an appointment right away and had my Jeep back in a day, at a good price. It works well and I am very pleased so far. Highly recommend the Autotailor for everyone.

Tr
Review №7

Great service, low cost and incredible helpful. Called in the day before and they scheduled my appointment, told me to bring my car in to them that morning, and they had it to me before 12. Would definitely recommend.

La
Review №8

This was my first experience at Autotailor; I have a very high maintenance Volkswagen Passat and I needed to take it to someone who actually knew what they were doing. To say the least, I was not disappointed! They were very informative and communicated the process every step on the way. I got my car in a decent amount of time and it’s driving beautifully! Highly recommend for those who have Euro vehicles.

Kr
Review №9

Really helpful and nice guys. We needed a bolt tightened on our trailer hitch and they came out in the snow and did it for free. Definitely recommend.

Al
Review №10

My car definetely had a problem, I took my car to them a few weeks ago to get diagnosed (as per they recommendation) because they said that way they can find the problem n be sure of it before starting work on the car. Kept the car all day and couldnt find anything wrong with it or detect the problem, but they surely didnt forget to charge me for such useless diagnostic..took my car elsewhere to get fixed and lost money with them for nothing.

Ju
Review №11

My daughter is a nursing student at UNC. They charged 300 to fix her car (oil issues). The next day we had to go get her as she was stranded on the highway and her car was stalled.1. They offered no apology 2. They did not fix the car. I would never use these people again and do not recommend anyone to use these people!

Iz
Review №12

I have had to have multiple repairs done on my car this year and I would never waste my time, energy, or money going to any other mechanic than Autotailor. The staff are honest, helpful, and take the time to thoroughly explain the work that is being done and why. They have even offered to come to the location of my dead car twice to try to get it started so I could avoid the hassle of a tow truck. Though they seem to always have plenty of business, they always find the time to repair my car within a day or two. I have never written a review on anything before, but I had to for Autotailor because they are that good.

Ke
Review №13

I have spent over $10,000 dollars at Autotailer the last couple of years and have always been happy with the results. Professional, accommodating and genuine people. Really care about the quality they send out the door. Put a new engine in the Beauty below. Rides like a dream.

Ch
Review №14

Very good people and quality work

Bo
Review №15

Got about 50 miles into my holiday vacation when pulley seized up and busted serpentine belt around 5:30 in the morning. Called all around Greeley looking for a mechanic but everyone said they were too busy or didnt pick up the phone. The fellas at Autotailor were obviously up to their eyeballs with work but squeezed me in and got me and my pickup back on the road in a few short hours. They were incredibly polite, clean, friendly and fair as well. They even noticed a problem with my radiator cap that would have caused disaster in the near future & replaced that for me. Would give six stars if I could. Great work and great people. Only problem is their shop is quite a ways from my home but with the type of work they did Ill be driving there for future repairs & maintenance whenever possible. Long story not short: If you want the job done right, fast & fair by good people GO TO AUTOTAILOR!!

As
Review №16

Always very professional and helpful. Highly recommend as a good integrity and trustworthy mechanic shop.

Na
Review №17

Very great experience. Had some oil leaks forever in my mini cooper, finally decided to get one fixed. Autotailor came recommended to me by another shop. I am very happy with the result of their work. No smelly, burning oil smell anymore, I will get all my repairs done there from now on. Worth the one hour drive from Boulder. Thank you!

An
Review №18

Not a bad place to go but seems no matter what I take my car in for the price is always 1500 dollars or more never less they do great work but dont see why its over 1500 dollars no matter what the issue is even its minor work

Al
Review №19

Great guys! You should definitely check the out

Da
Review №20

We thought they were honest and very dependable

De
Review №21

Ive literally never written a positive review for a mechanic. Autotailor is the only mechanic outside of my papaw that I have ever trusted. They are reliable, friendly, and help out in any way they can. But best of all they are HONEST! There are so many times that they could have screwed me over with my car. One time I took my car in because it was thumping. Come to find out my recently repaved road was melting in the hot summer sun and sticking in my tires and causing build up around my tires. Recently there was a problem with my transmission and rather than charging me ridiculous amounts of money to fix it, they informed me that my transmission is still under warranty and that they would even talk to the Nissan dealership for me if they give me any trouble. They could have lied to me both times, swindled me out of my money, and I would have never known. But yet they have remained honest even if it meant losing out on money. They are always willing to work with your schedule. Theyve shuttled me to my house close by when I dropped off my car. Theyve fixed my husbands BMW before and it was pricey but hey thats normal for beamers and they did an A+ job. I will pay extra for quality service from people I can genuinely trust. Thank you!

Da
Review №22

The best auto repair shop Ive been to.

Sa
Review №23

Brought my Mini in for an oil change and brake flush as well as to diagnose an Engine check light. AutoTailor did the routine work that came out to about the same price as it would have cost to go to the Mini Dealer if not a bit less. They diagnosed my check engine light and even investigated the problem further to discover the repair was actually covered under an extended warranty at Mini and advised I get it repaired there. I appreciate their honesty and how quickly they were able to get my car in to look at it! Thanks to Colin in particular!!

CL
Review №24

If there was a way to give Brent and the staff at Autotailor a 1000-star rating, I would. I cannot express my gratitude enough to them for their professionalism and top-notch service on my Mercedes. Not only were they honest, reviewing all steps with me before completing the repair, but they saved me over $1,560 that the local dealership was wanting to charge me for the same exact auto repair service my car required. If youre searching for honest, expert auto repair or service in Greeley, CO, I would highly recommend giving Brett and the mechanics at Autotailor a try. Thank you all again for your help - youve earned a customer for life.- Carrie

Li
Review №25

Good shop. Had an unexpected breakdown while heading to a classic car show in Downtown Greeley. After calling and speaking with Brent, I was more than relieved to be speaking to someone with his knowledge of the classics and he was able to get me the right car battery, get it installed and get us back on the road right away at a very reasonable price. Highly recommend, saved the day for my wife and I. Thank you.

Ma
Review №26

Best place to take your car! They are very honest and reasonable.

Le
Review №27

Wouldnt take my Audi anywhere else. These guys know European vehicles better than anyone in town. Brent, Jeff, and Lynn are excellent to work with!

Lu
Review №28

Im just stating facts here, their service was fast but I found it expensive. I paid 539 to change the transmission fluid and battery, then I was quoted 750 just to have a new alternator put in. So I drove back to Illinois and had a new one put in with a new EGR that was badly needed all under 750 including gas.

St
Review №29

Ive lived in Greeley for 8 years and I cant tell you how thankful I am to have finally found a mechanic that I can trust who gets the job done right in the first visit. Brent and his crew are the most courteous people Ive ever encountered in their profession. Try them out, you wont regret it.

Sa
Review №30

Really helpful employees, always have a good experience with them. Would completely reccomend to anyone.

Ma
Review №31

Great place. Very professional and quick to assist!

Ca
Review №32

I asked them to check my brakes, they came back and told me that all of my brakes would need to be replaced soon as well as my rotors, and a wheel bearing (knowing I had slid into a curb a few months ago). They quoted me for ridiculously over priced dealership parts, yet all of my friends who had been to this location found this odd because they never paid for dealership parts. I also found it odd that they had heard a noise from my wheel bearing when I know what it sounds like when a bearing is bad and wasnt hearing anything. Well thankfully I had someone else look at it who also thought what they were telling me was odd because my front brakes were close to needing replaced, but my rear brakes, rotors, and wheel bearing were all completely fine. In fact my rear brakes have a good 25k miles left on them. This shop tried to swindle nearly $1000 from me.You guys are also being reported to the BBB.

De
Review №33

Came here late because my car had an issue. The mechanics diagnosed the issue within a short time. 5 stars.

Le
Review №34

Cashier was very courteous and professional.

Ma
Review №35

Great service for my Subaru and Suburban.

Ch
Review №36

They only had my car for a day and where able diagnosis and fix my problem quickly. They are very knowledgeable and I would highly recommend.

Ja
Review №37

Brent, the owner, is very professional and fair with his pricing. He offers competitive rates and the people of autotailor do professional work. Overall, I was impressed and would trust them with service again.

Sa
Review №38

We take all of our vehicles to Autotailor. Theyve done everything from oil changes to engine rebuilds on our GMC, Audi, and BMW. Their prices are fair, service is great, and turn around time is quick. Theyre also great supporters of their local community. Wouldnt take my cars anywhere else!

Ki
Review №39

I love these guys!

Ni
Review №40

Only place Ill take my vehicles to. As a woman its easy to get taken advantage of at mechanic shop. Brett was very fair and explained each step and was also honest when the damage done to my camry wasnt worth repairing. You wont find a better shop

Da
Review №41

Best mechanic in Colorado. Very honest with very reasonable pricing.

Ju
Review №42

Honest prices, great service and nice people. Would recommend to anyone in town.

Re
Review №43

They do good work, but they are wayyy to expensive. They also charge you for every little small thing for labor. After already forking out a ton of money, they ask for more? For the price, you might as well go to the dealership.

Ri
Review №44

DO NOT DO BUSINESS HERE! I TOOK MY VEHICLE HERE ON 2 SEPERATE OCASIONS FOR 2 DIFFERENT ISSUES, BOTH TIMES THEY DID NOT DIAGNOSE MY PROBLEM BUT THEY DID CHARGE ME A HEFTY FEE! ABOUT $150 TOTAL, ENOUGH TO FIX MY ISSUE AT A REPUTABLE REPAIR SHOP! BEWARE THEY ARE SMOOTH TALKING CROOKS!

He
Review №45

Autotailor has been my go-to mechanic for about 5 years, ever since I bent the rear trackbar on my sedan towing a friend home and had to find a mechanic located hours closer than my prior go-to. Best choice I’ve ever made for my cars! They have never lied, cheated, or hidden anything from me.Changing from impersonal cookie-cutter chain/dealership treatment to small town local business expertise is a breath of fresh air. You can talk to Brent, Colin, Justin, everyone at Autotailor about everything they found, relative risk and cost, what-ifs, everything you need to make an informed, honest decision that fits your needs and budget.Autotailor makes every diagnosis and recommendation with an eye on the long-term health of your car. Many mechanics look at my 25+ year old rusted, scratched sedan and don’t seem willing (or in some cases, able) to try to keep it on the road for another 50k or more.Labor rates are higher than some dealerships or chains—their decades of expertise often make the job cheaper because they get the job done faster and better, with the parts that are best for the job. Thanks to Autotailor consistently coming in under quote and above expectations, I’ve been able to afford to drive two 18-to-25 year old cars more miles each, for less money, than a single new car.

Ch
Review №46

Always a pleasure to work with the staff at Autotailor!!

M
Review №47

Stay away from this place! We had 2009 BMW 335i towed to have them diagnose an issue. They told my wife it needed a new motor and it would be at least $9000 but depending what they find more, also they had (lots of experience with 335 bmws).That was from the owners mouth, lol. We promptly picked up the car and took it an actual BMW dealership(cos in loveland). Cos diagnosed that the serpentine belt slipped and was pulled into engine. Cos fixed our car by dropping oil pan, cleaning oil pick up and removing belt debris. Car compression tested 1% less than brand new and the best thing, it cost $1500 for the bmw dealership to fix it. Plus cos replaced our battery for free and did warranty replacement for our fuel pump and air bags. They laughed when I said that autotailor said our car needed a new motor.Go to a real and honest repair shop, not these dishonest liars.

Eu
Review №48

Very knowledgeable, and trusting.thanks autotrailor

Ch
Review №49

The guys at AutoTailor in Greeley have been wonderful to work with. I cant remember the last time I was impressed with a mechanic but Brent, the owner is honest and genuine and fair. Theres just a different feeling you get when you walk in the door. Youre treated like youre special. The place is clean, they do great work and I have told a lot of people about AutoTailor. If youre needing anything from an oil change to a major repair, I would trust these guys. Its the kind of place youd tell your friends and family about. Plus its so convenient because its right downtown by the UNC campus. If youre looking for auto repair in Greeley, and you want someone you can trust, Id give em a shot.

Do
Review №50

Im new to this wonderful community. I was refered to Autotailor. I took them a major lemon and they made lemonade with what I gave them to work on. It was a nightmare for them. At the end it was a costly loss for them trying to make lemonade out of my car. Brent went way beyound fair with me. I highly recommend Autotailor for all your car repairs. I cant thank Brent and his manchanic Justin enough for all their hard work. A HughThank You, Donovan Lindsay 👍👍👍👍👍

Ni
Review №51

Very knowledgeable service and laid back

DM
Review №52

Honest and excellent service, great people

Am
Review №53

Great customer service!

Gl
Review №54

Its great

Fr
Review №55

Honest,trustworthy, reliable

an
Review №56

Love the cakes, n often!

Information
19 Photos
56 Comments
4.6 Rating
  • Address:1011 16th St, Greeley, CO 80631, United States
  • Site:http://autotailor.com/
  • Phone:+1 970-353-3401
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto tune up service
  • BMW dealer
  • Car inspection station
  • Mechanic
  • Subaru dealer
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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