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Huron Automotive Service Center
2173 Velp Ave, Green Bay, WI 54303, United States
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Huron Automotive Service Center
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IA
Review №1

Had a faulty A/C compressor. took it in for a diagnostic. they promptly reported back to me their findings. they reached out to the company that holds my warranty. i had zero involvement in that aspect of this repair. which is more than welcome when dealing with any situation. they worked quickly to get the vehicle back into service. and thus far the repair has been phenomenal. it blows cold. they may not be the least expensive place to choose, but the professionalism and quality of work is well worth it. i highly recommend this establishment. you wont be disappointed.

Ga
Review №2

Quality diagnosis and timely repairs. Better than other Goodyear shops in the area.

Je
Review №3

They were very quick to get me in for service. Dion and Kevin were prompt with their follow up and explaining what needed to be done. I had to bring the vehicle back to get the fix tweaked a bit and Kevin got it done the same day and even offered a loaner car if needed. He also dropped off my car to me when it was done! Great customer service and they stand by their work!

Sa
Review №4

If you want all of your service in one spot with honest people you can trust and a staff that is more than willing and able to answer any question you may have you need to come here.I moved to the area about four and a half years ago. A car buddys stellar recommendation brought me here, but the exemplary service, honesty, and quality made me stay. Even above these, however, is their willingness and ability to educate. Im naturally curious and like to learn more about the giant death machine Im in charge of handling, so I always go in with questions. They always have the answers, and sometimes beyond that. My favorite example is when I was learning about the condition of an unfortunate clunker I had to get and, without prompting, Deon asked if Id like to see it as it was still up. He walked me out in a safe manner and spent some time pointing things out underneath my car. I was extremely impressed by that level of customer care.Ive had three very different vehicles under their sharp eyes: my compact that finally died, a few years with the above clunker sedan, and my lovely SUV that passed Hurons pre purchase inspection with flying colors. I trust Huron so much that their inspection could have ended that sale right in their waiting area.Give Huron West a try. Ive moved all over this country and its genuinely the best service Ive ever found.

Ta
Review №5

Huron Josh was great to work with. Had a flat tire and squeezed my daughters car into their busy schedules. Great team!

Am
Review №6

We use Huron Automotive exclusively. As an LGBT couple, our experience with the staff has been outstanding. The service we have received over the past four years has been above and beyond. The staff are always willing to listen to your issues, explain things in ways you can understand and they stand by their service. Recently we have had a reoccurring issue that they were willing to revisit multiple times at no additional cost to us. They are friendly, kind, and honest. We recommend Huron Automotive to all of our local friends because we have been highly impressed with our overall experience. Special shout out to Joe! His smiling face is always a welcomed sight at the front desk and makes the experience what it is.

Ka
Review №7

I had to get my windshield wiper transmission replaced and they did a great job! They did what they could to save me money and were great at explaining what was going on. Very friendly and professional.

st
Review №8

Huron automotive saved us money from the stealership who didnt even diagnose our a/c problem correctly. They also suggested that we bring our vehicle back in a couple weeks just to inspect everything again. That says it all, and yes prompt service.

Am
Review №9

Amazing service, professional, and clean sitting area. Will be returning.

An
Review №10

They fix it for you!I’ve been using these guys for years and always been fully satisfied with their services and prices. I recently had a more complicated car problem. They kept me in a great loaner for a week, the complications didn’t increase the price, and the kept me fully informed.Great to to business with them! They’re up-front, conscientious, and want to earn it. Fully favorable.

Ja
Review №11

Thorough, honest shop with reasonable prices. There was one instance where something wasn’t quite right with some service they did and Dion went above and beyond to make sure it was made right. Highly recommended if you’re looking for a local mechanic.

PJ
Review №12

The team here is outstanding. They have NEVER failed me. Every time I have called with a spur of the moment emergency, they are there for me on the double and are professional, courteous, funny. The absolute BEST! Thank you!!

La
Review №13

Very friendly and super fast service! Thanks guys for all the help!

Ti
Review №14

Got an appointment same day, wasn’t expecting this. Didn’t have a ride to drop vehicle off, but they offer a shuttle service. Vehicle was done same day. Great experience

Er
Review №15

I have never been treated so politely and respectfully at an automotive shop before! They were informative, helpful, honest and had quick and quality service. I will return for all my future car care needs!

ad
Review №16

I’m a freshman in college, in a new place, and getting a flat tire on the side of the highway is not an ideal situation. Josh was fantastic over the phone when I first contacted Huron. He talked me through who i should call (recommended a towing company) and was very patient! When I was finally getting towed, he got all my information down while on the phone to streamline the process, as they would be closing right after they got my car. Overall, they were SUPER reliable and they were transparent about what what wrong with my tire, how they were going to fix it, how much it would cost, and they checked my other tires to make sure those were okay too. I wasn’t worried about them adding on “bogus repairs” in order to hike up the price. They’re fantastic people, have great communication, and I’d totally go there again for most any car needs!

Ja
Review №17

Got my car in with no reservation. Very friendly and communicative. Gave extensive overview of everything wrong with vehicle and how much it would cost.gave me loaner vehicle for free so i could get to work.

Mi
Review №18

Huron Automotive was recommended by a friend 7 years ago and weve been going there ever since for our tires, wheel alignments, etc. Even if the actual tires are cheaper somewhere else, Huron has always been cheaper after all is said and done. They do an excellent job on wheel alignments and balancing. We have never been disappointed.

Da
Review №19

When I bought my truck I looked at the history and everything was done at Huron so I decided to go there myself to get tires on the truck and Dion very professional and they did a excellent job on the tires. I see why the last owner of my truck kept on bringing it there for maintenance... looks like the truck will continue to go there and again Dion was very professional and helpful and Dell the owner was great to deal with too

Sa
Review №20

Love how quick and easy it is to get in for a routine oil change. Am so happy with customer service, also Super cool thing they take pictures of what they are working on and share it with you via text so you know exactly what’s going on with your car. I think that service is awesome that they take the time to send you pictures so you can see the bottom of your car, battery strength...etc. won’t go anywhere else for my car to be serviced :)

Vi
Review №21

The guys at Huronhave always treated meand my family with the utmost respect and for me personally never talk down to me like i dont know what they are talking about. Never felt like they were ever treating me less than they treat each other. I like that.

Ta
Review №22

Out of town for a family emergency at a hospital, when my caliper locked up..they got me in before 5 and out by 5 the same business day!! Excellent services, exceeded my expectations 100%! A million star rating if it gave the option! Great prices and friendly service as well!

To
Review №23

I Called and spoke to Josh I told him that my air conditioning wasnt working as I thought it should, he recommended a evacuation and refill of the Freon, I asked how much it would cost he gave me a quote over the phone, brought the car in they performed the service and charged me exactly what he quoted, Air conditioning is working well no issues so far, I am happy with their service.

Ma
Review №24

Friendly knowledgeable staff! Affordable too :)

An
Review №25

Huron has always been helpful and great to work with. I got both my vehicles tires there and had other work done on my SUV; and have always been pleased.

St
Review №26

There willing to work with me for the truck I just bought

Ro
Review №27

I like this place. I have an old car with a lot of miles on it. They always inspect my car and look for things that could be repaired. They always inform me before doing any extra work. They work with me in giving me information on the priorities of what needs to be done. I never feel like they are pressuring me to do repairs that could wait. They are just informing me. I also bought a set of Good Year tires from Huron. They worked with me so I could take advantage of Good Year deals and saved some money. I would and do recommend Huron on Velp Avenue to other people. It feels great to trust the place that works on your car.

Ma
Review №28

Great service high quality trustworthy and fair. Highly recommended

Jo
Review №29

Front staff was super professional and knowledgeable. The technicians took the extra time to make sure the job was done correctly and that I was satisfied. Was very confident that this was the right place for car work from the start and I am only more confident now that this is the place to go to.

ba
Review №30

I love this place! Not having any knowledge of cars, these guys are nice, not condescending, and able to help me understand things when it comes to my car.Dion, the manager had even gotten into my car with me to review a sound I was still hearing after having them do diagnostic work.After having a 2 inch piece of metal stuck in my tire, one of their service guys came out after hours to help me. I couldnt ask for better customer service!

Vi
Review №31

Had a tire issue unresolved from another tire place in town and wanted to get a second opinion. I explained my issue and what I was hoping to achieve to Dion and was THROUGHLY impressed with his customer service. I appreciated how he explained that I might not be able to get what I was looking for and they did not just want to charge me a service without double checking with me first. Professional, helpful, honest and went the extra mile. Based off my experience, I will definitely be recommending this place to others.

Ju
Review №32

They went above and beyond to take care of me.

Ke
Review №33

I have turned to Huron for all of my cars. From tires to oil changes, to headlight replacement etc, they are the best!

Ro
Review №34

Great place. Very reliable and friendly service.

St
Review №35

My name is Stewart and this is the first review I have ever done on Google!I felt compelled to leave a review for Josh, Dion and the team at Huron Auto on Velp because of my satisfaction and appreciation for their work. I have been bringing my Yukon XL to the team for the last year and they have been phenomenal in all aspects of servicing a vehicle. Their professionalism in setting appointments, their care in making me as aware as possible as to the issues my vehicle has, and their commitment to fair and accurate pricing has been experienced on more than one occasion. Josh always takes the time to check my Gold Standard warranty, even though the process is arduous, always seeking to get me as much coverage as is allowed. And the overall goal - receiving sustainable and appropriate repairs to my vehicle - five stars to the guys in the back!I recommend Huron Auto to friends and co-workers because when I expereince something that makes me happy and brings value into my life, I want other to expereince that TOO!On Huron Auto, thank you Josh, and thank you team.STLStewart Larsen

Tr
Review №36

Very professional. Timely. Informative. Above all else extremely friendly, which is something special in 2020!!

Ka
Review №37

They were very accommodating last minute when I had a nail in my tire on a Friday evening 30 minutes before they closed. Very professional and took care of us quickly and reasonable prices!

Dr
Review №38

Excellent customer service and they treated me fairly.

Sh
Review №39

It was FANTASTIC and everyone was so kind and helpful! They even came and picked up my car for me. I will definitely do service with them again. HIGHLY recommend them😀👍👍👍

Ke
Review №40

More work needed than i hoped for. But was done in a timely manner.

Jh
Review №41

AMAZING PLACE, GREAT PEOPLE, YOU WONT BE DISAPPOINTED! :)

Er
Review №42

Goes above and beyond expectations to accommodate your schedule and situation. Always does great work.

Je
Review №43

When LeMieux Toyota couldnt come up with a proper diagnosis on my Toyota Prius, I went to Huron, based on a recommendation from another mechanic. They actually drove the car with a scanner hooked up to the cars computer and found what looked to be the problem. Bad spark plugs. At least 1 or 2 for sure were showing a misfire on the scanner. LeMieux had just replaced all 4 plugs approximately 40,000 miles earlier. Now it runs as good!Id highly recommend going to Huron!

Er
Review №44

The folks at Huron have been changing oil in my vehicles for the past 8 years. Most professional and honest group Ive dealt with. Dion is a class act and always willing to go above and beyond. I dont go anywhere else!

Ma
Review №45

Great service

Ph
Review №46

I was treated well. thank you, Josh and crew.

Er
Review №47

Always fair and honest. Moved to the area 18 months ago and it was a relief to find a shop that I can trust for the big and little stuff. Thanks Huron Automotive.

Ro
Review №48

Quick service and they went out of their way to pick up a part from 30 miles away to finish the job.

Br
Review №49

Always a pleasure working with Huron. Easy to get the appointment time I want, work always completed on schedule and within estimate, friendly staff that is never pushy about recommended work. My favorite car shop of all-time.

Er
Review №50

Huron Automotive has serviced my car for years. The staff is courteous, respectful, and knowledgeable. I can usually book an appointment within the week and when parts need to be replaced they can have them ready in a day or two. I highly recommend Huron Automotive for their service.

Ry
Review №51

Honest mechanics, do great work, one of the few shops I trust to work under my vehicles and get solid results. They accommodate scheduling amazing and go the extra mile for their customers. Very Pleased!

Le
Review №52

Stopped in on a Monday morning with a flat tire. Although they were very busy with appointments, they took the time to repair my tire and get me back on the road to work right away. Excellent customer service, Thank you!

Jo
Review №53

These people are always the best. They are fast, competitively priced, work is on point...but more than anything, HONEST! They never try to upsell or tack on all sorts of things that arent needed. Highly recommend!

Ho
Review №54

Professional, affordable, and worked with me to get me in on short notice!!! Staff was friendly and work got done quickly. Waiting area is clean and comfortable and has an area for kids too (also coffee)... this is my new go-to car place!

Ki
Review №55

I purchased a vehicle with new tires. After a month I found out one tire had a leak. So I took it here. They took care of it quickly and for a great price. I would definitely recommend this shop.

Ma
Review №56

Good service

Mo
Review №57

They were awesome, accommodating and wonderful to work with!

Ra
Review №58

Awesome service.

Ju
Review №59

When our car was rear ended en route to the UP, the exhaust was dragging on the ground. Dion opened their doors a half hour early on a Saturday, grabbed his jack and a couple pry bars and went to work. He got the exhaust off the ground and mounted safely allowing us to continue our travels. Wouldnt take a dime and just immediately went to work. I highly recommend Huron Automotive.

Ja
Review №60

Ive brought my cars there 3 different times and have been Very happy each time. Their service is quick, they treat the customer better than any garage I have ever been to, and their prices are as good or better than their competitors. Excellent service, honest people, good prices!

Ch
Review №61

Had to have all rotors and pads replaced, new front calipers as well as a new control arm and lower ball joint. Much simpler repairs elsewhere took far longer than this; after a day and a half I was on the road in my newly repaired vehicle. Their free shuttle service and loaner car were incredibly appreciated as I was able to maintain my regular schedule without trouble. Dion was very friendly and accommodating and ran through the quote line by line over the phone and was available seemingly any time for my questions and clarifications. First day with the new brakes, but the system feels as though I drove my car off the lot. 12 month, 120,000 mile warranty gives me a lot of comfort knowing I wont need service for a while. I cant express my gratitude enough to these guys.

Jo
Review №62

They always do a wonderful job. The people are wonderful to deal with. They do a good job of inspecting the car and letting you know if there are any problems you should be aware of.

To
Review №63

Prompt service, fair prices, nicely guaranteed work. Joe is friendly, efficient, and knowledgeable. Thanks for going above and beyond. I am very appreciative and grateful.

Ka
Review №64

Great customer service and thorough vehicle inspections, highly recommended!

Br
Review №65

Just got four new tires after blowing one on the highway. Im a 23 year old female and didnt feel like they were trying to take advantage of that at all. They gave me all of my options and I didnt feel pressured in the slightest to spend more money than necessary. Great people, good prices!

St
Review №66

Huron automotive is a very good business. Great service and great communication to customers. Honest price and a courtesy ride if needed. Only place Im taking my car now is to Huron auto.

Pa
Review №67

My Family was on a day trip to Green Bay, our car had a tire fail. We searched for tires and found Huron Automotive at Velp Ave. Talked with Dion and he got us back on the road with in a short time. Very helpful, and the owner Del was working that day and jump in to help. Thanks guys for the great service.

An
Review №68

Very good service and friendly staff. I highly recommend it!!!

Je
Review №69

Friendly and knowledgeable staff. I recommend them unreservedly!

At
Review №70

It is the place to go ! Nice people! If you have a problem talk to the owner! Thank you for the service

Gr
Review №71

Great service. Great work. Good prices. Honest mechanics.

CY
Review №72

I paid $51 for a oil change. Too expensive

Ma
Review №73

My son and I have had two repairs and tires replaced at Huron. Each repair has been on budget and done well. Their customer service is outstanding and I would recommend them highly. They will continue to get my business.

Re
Review №74

Fast in and out service. Pet friendly wait area. Friendly staff.

Le
Review №75

Tires tires everywhere. And if you need a lube, they can do that too. Your car lubed, not you.

Ju
Review №76

The staff is always friendly. The facility is always clean

Da
Review №77

Exceptional service, they go the extra mile. The crew couldnt have been better.

Mi
Review №78

Excellent service preformed by the staff at this location. Take a company car here and staff makes sure we are in the loop and know whats happening before any decisions need to be made.

Ja
Review №79

The Huron Automotive crew on Velp are ROCKSTARS. mic drop

Su
Review №80

Best Customer Service - They have kept my car in great shape. 226,000 miles +

Er
Review №81

Theyre good and theyre honest. You cant ask for more from your mechanic.

Da
Review №82

Good service very thorough. If you need work theyll do it right.

Ja
Review №83

Called on Fri. 11/17 to inquire if they would have time to check a leaking tire as a trip was planned. I was astounded when the man asked how long it was leaking. Answered “3 Days”. I was further astounded when he chided me by saying, “And you waited this long?”“Mr. Rude’s” comments to question me were totally inappropriate. Certainly not the approach to a prospective customer.Daily when I drive by this business I will be reminded never again to attempt to do business here. “Customer Service” in this case deteriorated into “Customer NO Service”.

Br
Review №84

Good work and fair but very over priced for a normal person.

Je
Review №85

I had an appointment for an oil change. It took well past the time it should. The service manager noticed me waiting and personally made it right.

Ja
Review №86

They seem really nice. But doesnt ever crook. I had four new tires installed balanced and a alignment. Both front struts replaced. I thought it was a easy fix for a shop that does that all week. When I drove the car home my cars steering was very sloppy and cars rearend seemed to float/wander. I thought it may break in. Next day my wife saw a spot it driveway. She thought it was condiation from ac. After weekend I came home from work and there was a 12 in. Circle of vegetable oil like liquid. Checked and not from brakes. I called them and they did get me in that night. To find out a seal from the transmission to quick connect to drive axle. Was leaking $4.19 seal the other part was $36.?? At Advance Auto. I have 123,000 miles and never once had a leak. Until 24 hour after Huron worked on it. I know its not a new car. And stuff can happen. I guess as a professional, I would think you would notice a leak like that, or say somthing. Unless they did it. They said they would pay for parts and gave me a loaner and I would have to pay $100 for labor. Until I went to pick up my car. The bill was $164. And hard to understand. Looked like labor and parts. They gave me $30 off and I questioned it. They took $ 30.00 dollars more off. And acted like they were a Nobel person for doing so. If I woulded of said anything. I would of been out 60 bucks. I would not even get my oil changed there. Seening they may not notice if it were to leak.P.S. Good Luck

Ca
Review №87

Very efficient! Professional! Recommend!

Sh
Review №88

Very helpful people working here

Ka
Review №89

Know nothing about cars just asked a few questions. Friendly staff!

Ka
Review №90

Great customer service!

Am
Review №91

Honest and trustworthy

Information
8 Photos
91 Comments
4.6 Rating
  • Address:2173 Velp Ave, Green Bay, WI 54303, United States
  • Site:http://huronautomotivegb.com/
  • Phone:+1 920-315-9219
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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