I needed to time my repair accordingly because I needed to go on vacation and some work was being done on my street. I asked if they could work within my schedule, and they were very accommodating. Jennifer was my main contact and she was proactively communicative, reaching out every step of the way for updates. They completed the work in a timely manner, and they were professional and courteous to me as well as others that I saw them interact with while I was there. As to the work they did, there is no way to tell that another driver hit the front end of my vehicle and did damage. Its like it never happened!

This is the second time I have used their auto repair services due to accidents and they have returned both vehicles looking and running great! I would definitely use their services again! Highly recommended!

Very friendly and knowledgeable staff. Great repair work as well

Will never go back and l will tell everyone how bad you are

Great service done on time. Work quality was excellent

Got my car back and running before said date, found issues after I picked it up took it back in and fixed everything without problem. Gave me a ride to and from home.to pick it up. Absolutely the best service i have ever had at a mechanic shop. Highly recommend this place.

Missing Piece once returned to me. waited 3 months and now needs rework. Very disappointing in all categories.

Great communication, extremely fair priced and honest.

They did a wonderful job fixing my car. It looks amazing. They even detail cleaned the inside!

Great people and great work!

We had a great experience with Riley and Sons in Greenfield. We had gone to the original for many years and decided to try their new location in Greenfield. They were great through the entire repair. We highly recommend them for your next auto body repair.

Great job. They clean inside and outside.

Great customer service from the beginning to end. Got my car door fixed as good as new at a fair price. Would highly recommend

Had a great experience with this company. They were quick and did an excellent job on an install and paint. I couldn’t be happier with their service. Fantastic people to work with!

Went in to get an estimate. This body shop has always done excellent for me.

Recently had a van repaired, staff stayed in constant contact and gave us a reasonable repair date and beat that time line by 2-3 days.Work performed was high quality !, highly recommended !

They are going to repair my truck trim. Estimate was fair and speedy. Later after the repairs are completed. Friendly service.

On time and below the estimate. Great job!

Outstanding work by an integrity driven and customer satisfaction-based business. Rusty (the owner) will ensure that your vehicle is fully repaired without any shortcuts or dishonesty. Very satisfied with the repairmans efforts (Mike) to my truck and will be sure to use/recommend in the future.

My wife just got her vehicle back from being repaired and the paint job is sub par at best (severe orange peel). Definitely lacking quality!

My wifes accident happened in fall 2016. Her Honda Odyssey was damaged in the front by a protruding trailer hitch. It damaged the bumper, grill, radiator, and condenser. I was fixed by what was then Rusty Lows Collision Center. In 2018, the radiator was leaking. In looking at it I found it was leaking next to the bracket that holds the condenser. I seems to me that the bracket was bent and should have been replaced during the initial repair. The rubbing on the bracket led to the radiator failure. Id heard that Rusty had sold to Riley and Sons. I also knew it had been over a year since the repair was done. Both of these concerned me as I believed they were easy outs and I would probably have to do the repair myself. I contacted the Greenfield office and spoke with Brian, the location manager. I didnt have to force the issue. He immediately told me if it wasnt fixed right well make it right. It was very refreshing to hear. A business that stands behind their work. Its not something you find or hear of much in todays world. I brought the car up to them and Brian agreed with my assessment. The car was fixed and picked up in a few days. Cant say how much I value true customer service.

Took my charger there and they were professional and very curtious as always they do a quality job that’s my go to body shop 😎

Weve had several of our cars body repairs done at this shop over the years. Came by them when they were Rusty Lows and they were (and still are) a State Farm certified shop. One recent repair had an issue we discovered several weeks later. Brian and the folks at what is now called Riley and Sons jumped right on it. Took em a couple tries to get the issue resolved...but they kept at it until all is well. Stand up folks at this shop!

Good customer service. good job fixing my car

Very honest and trustworthy. Rusty himself made sure that our repair was done to our satisfaction. I would definitely recommend them to anyone.

Highly recommended. They were very friendly, gave a cheaper quote than another place I went to, and went out of their way to rush my repair so that I could pick it up the same day when it was listed as a two-day job. Will never go anywhere else!

Great service&repair was great!

Great shop, helped me out of a jamb, highest praise for the great staff!

Repair was very well done. Price was through insurance, so I cannot comment of value of pricing.

B+

Great people

Service was great

Best body shop, friendly.

Very Good

Saved the day!