I cannot say enough wonderful, fantastic things about Clay! I am not exaggerating when I say my father hasnt heard much at all for 20 years. He had hearing aids from a well-known company, and was told that no others would work better. They were less than 2 years old when we went to Clay. Two and a half weeks later, a whole world has opened up to my father and he can hear, understand, and communicate normally--which has been nothing short of a miracle.Clay is so very kind and caring, and loves what he does. We are so very happy and fortunate to have come across other reviews of Clay when we googled. Please believe me when I say I know there are no exaggerations here! I truly cannot say enough wonderful things about him!
Clay made sure we were comfortable and he went out of his way to explain every aspect of the hearing aid saga. He was very informative and made sure we understood the process. He also answered each and every question and made sure we understood what to expect. We are very satisfied and happy that we chose Advantage. Clay is an asset to your business.
They are so helpful and caring.Would recommend them to allThe receptionist is very nice she even offers coffee to all.
Clay was amazing! Very knowledgeable and a super nice guy. Even got to use a pair of demo aids until mine come in. I highly recommend Clay and everyone else at Advantage Audiology for all of your hearing aid needs. My brother told me they were all great and he was right. Thanks for getting me back into life.
If you are looking for help with your hearing loss, this is where you should go! They are extremely knowledgeable, not pushy at all and will explain everything. Then they let you make the decision on which way you want to go. I have been to audiologists, hearing aid places and was never asked what I wanted to do. They made the decision for me. Advantage Hearing will also continue to see you and check how you are doing, no charge! I love the staff and the service. Give it a try!
I received the best care and service at Advantage Hearing today. Thank you Clay! The purchase of hearing aids is a stressful event, even when you know you need them. The process was easy and Clay took the time to explain the hearing aids and all of the features. I am looking forward to getting them next week!!!
Always get professional and very personal service from Clay Volkmann. He is focused on getting everything just right so that I get optimum performance from my hearing aids. I’m fortunate to have him helping me hear in the very best way.
Clay and his associates at Advantage Hearing are terrific - professional and friendly. Couldn’t ask for more. They are organized and ready when I have an appointment, and always accommodate a problem, like when a hearing aid suddenly quits working. They explain options carefully yet succinctly so I am not overwhelmed by choice.
Was a great experience until I found out you are no longer in my Medicare advantage network
Both my hearing aids had quit working. Clay tested and tried to fix them but had to send them to the company for repair. He programmed a loaner pair for me.Clay was very attentive to my problem and I felt he really had my best interests as his main concern.I would recommend Advantage Hearing to anybody who is hearing impaired.
Weve had a great experience with advantage hearing. Clay is extremely knowledgeable and has great customer service.
I Emmie Belvin am pleased to say that Dr. Clay Volkmann handled my hearing problem with new hearing aids. I am totally satisfied and also appreciate the referral of Laura McCall, whom is a college friend of my older sister Quincy Ellzey.My adopted parent’s of whom I still live with, appreciated the thorough examination, and recommendation including financial arrangements worked out with us.We are happy to say we would recommend this practice and Dr. Volkmann to anyone who may be in need of hearing and audiology services.Emmie Belvin patient, Noral and Cindy Belvin parent’s
Great service but since they no longer will accept BCBS as payment I may find a provider that will.
Service at Advantage is excellent and I can readily recommend this location.
Clay was very professional and explained the process thoroughly.
Very efficient explanation of hearing aids and their functions.
Staff is knowledeable and accomodating.
These are the nicest people in the worldThey are thorough, thoughtful, and truly care about their patients. I highly recommend Advantage Hearing to anyone with hearing loss
Advantage Hearing is a great place to come for my hearing aids, I like the quality of my hearing aids and Clay does a good job of keeping them tuned up so I always hear my best, the receptionist is friendly and is pleasant to talk to.
I loved coming to this office because I got help with my hearing and always enjoy Clay and the staff. Great service!!!
Awesome GSO staff!
Thanks to Clay and the staff at Advantage Hearing my sister is living her life again and is hearing everything she has been missing for years, this makes our hearts happy. They took the time to really address every concern and with great compassion!
Clay, at the front desk is so helpful & efficient. Drs. are able to fit us in whenever we have a need without extended waits.
My husband can hear again!!! That means were like honeymooners again instead of me yelling everything three times and him still not hearing me. And the TV sound is at 19 instead of 79 volume. His hearing loss was going to make everyone else deaf, for sure. We were so happy with Clay, who went out of his way to accommodate us, spend so much time explaining everything, and fitting my husband into the perfect hearing aids for him. We were thrilled that he even called us several days later to see how it was going. This is a game-changer in our lives (yes, OUR lives) but especially in my husbands who seems to be decades younger now that he can hear. My husband has no words to express his gratitude to Clay Volkmann of Advantage Hearing & Audiology for his care.
I was referred to Advantage Hearing and so glad I went there. The quality of service is outstanding and I am more than happy with my new hearing aids! Thank you to all the staff
I was a new patient and I set up an appoint 3 days prior. I show up for my 3pm appointment and sat for 15 minutes to see if the audiologist behind the desk would call me up after speaking with someone in his office for about 30 minutes. When I walked up to the counter to see if I was to wait longer of come to the window the audiologist asked me to leave and stated that he didnt want to see me if I were in a rush, which was not the case. I simply asked if I was to stay seated and wait longer and he STILL stated that I could leave. I guess I wasnt old and white enough. If I could give negative 5 stars I would I will never return and I will encourage others to avoid such rude behavior at this clinic.
Office is nice and clean and staff is extremely friendly and caring. Customer Service is outstanding. I will definitely recommend to others.
I am very pleased with my experience at Advantage Hearing & Audiology. From the very beginning, with tests, selection of hearing aids, and much good information delivered at the correct rate of speed for my understanding, David Roberts has been great. In the weeks after getting my hearing aids, he has guided me through the process of getting accustomed to the hearing aids, shown me correct usage, given me beneficial advice, has answered all my questions with patience, and been an enjoyable person to get assistance from.Ive also enjoyed the contact with Clay, who manages the front desk. He has been most pleasant, helpful, and courteous, and went the extra mile trying to reach me with a schedule change during the time my power was out during Hurricane Michael. Its always a pleasure to see him when I have appointments.In all, I have felt that both Mr. Roberts and Clay have really cared that I have the best experience with my hearing aids that I can.
I could not be more pleased with the service and advice from Advantage Hearing. Clay and the team have been great to work with and responsive. I recommend you start with them when seeking advice related to hearing and hearing aids.
Quick in-out. Got right to it.
I am a long time patient of this office and always needing help with different things, Clay and Laura have helped me with my hearing so many times and I always tell people to visit this office because they are the best and truly care about you.
Excellent customer service and great people to work with. Very concerned about customerSatisfaction
Great Location, the office was clean and the employees were very friendly and nice.
Advantage Hearing has met my every need. The staff is outstanding and professional. I have tried many brands but none compare with Oticon. I am very happy they understand my hearing loss, I now hear clearly!
Staff was awesome and friendly. I was traveling when my hearing aid broke and needed a quick fix. I called, they let me know I could come right in and was fixed in less than 20 min! Thanks Guys!
Great customer care and professional service.Worked us in today with short notice to accommodate our schedule. Cant say enough good things about these folks.
Great office and recommend for anyone with hearing needs~!
If you need hearing aids, this is definitely the place to go. We took my mother Talmage there for testing and her first hearing aids at age 88. The staff there are wonderful. Clay and Ken were so caring and patient. My mother is so happy with her new hearing aids - she is hearing things that she hasnt heard in years - sqeaky doors, etc. If you want to go to someone where you are not just a number and want to see someone that really cares, this is the place to go.
I had a pleasant experience at Advantage Hearing. All my questions were answered and I feel a lot more confident about wearing my hearing aids.
I live in NY and was in the Greensboro area for a few months. I had some trouble with my hearing aides and the staff here went above and beyond what I expected. I have had to use other audiologist as a walk in patient and was charged an arm and a leg. They charged a minimal fee. Its refreshing to know there are still people out there that care more about their profession and their patients than making an exorbitant amount of money.
I was referred to this company by a friend and they have thoroughly taken care of all my hearing needs, great staff!
Best experience in purchasing new hearing aids with the emphasis on hearing better rather then trying to sell something. I would highly recommend Dr. McCall her ability to give you most personalized service available.
Clay is the best!
Very sweet and caring staff, I love visiting this office and having coffee with Laura and Clay!
Always happy to visit this office not only for assistance with my hearing but to see my friends who work here. If I know anyone who needs help I would send then to Advantage Hearing!
Great experience for Ruth Chisholm & very professional. I highly recommend this company!
I hear much better after an adjustment and review of how my hearing aids work.
Very competent and friendly staff. I purchased the hearing aids they recommended and they work very well for my hearing loss and are less prone to dislodge compared to my first set.
My name is Jack, and I recently went for an evaluation ( it had been 4 years) for my hearing aid and hearing test. We discussed other options due to the improved technology. I was seen by the audiologist, Laura .She was very thorough, personable and helpful in explaining what she was was going to do and then discussing the results of her assessment.She then discussed the hearing aid that I had and compared to the newer types. She adjusted mine, and then let me compare mine to one having newer technology. Mine was 4-5 years old.The Oticon OPN 1miniRite Digital she let me try was amazing and so different in hearing clarity and quality than my present hearing aid.Both she and Carl, who works in the office, were so helpful in explaining things to me an guiding me along the process.Thanks to all, and nice job Advantage Hearing and Audiology!
Very personalized attention, no delays, and expert care. Great operation!
The staff at Advantage Hearing are most helpful and Laura and Clay are genuine and kind!
Awesome staff and service!