I just started wearing my 3rd pair of hearing aids, all of which were purchased from Hearing Solutions. These are the best yet in quality, functionality, and performance. They have made a big difference in my life as I can hear sounds better than ever. Many thanks to Jake, Ken, Victoria, Lynne, and Bianca for all of their help and cooperation. They are all true professionals and so pleasant to work with. I wouldnt even consider going anywhere else for my hearing needs.
I cannot recommend Hearing Solutions enough! The staff are knowledgeable, passionate and motivated to provide the best care possible and meet all of your hearing needs! Over the years I have worked with several Audiologist at other big entities and Hearing Solutions far excited the quality, knowledge and care! I promise this is the place you want to go!
Been wearing hearing aids for years best hearing test Ive ever had a yearly test done for work. But nothing like this so far enjoying my new ones and would highly recommend coming here!!! Thank u for such great service
I really appreciate everything they all help me on everything I really need help on and thanks for all of yalls help on my hearing aids
Jacob and his crew have changed my life. After years of being sold expensive hearing aids that really did little more than amplify sound, Hearing Solutions has more than lived up to their motto. For the first time in years, I have so much more than a hearing aid. I have a solution to my hearing problems and after just 3 weeks, I am already understanding better than I have in years. If you are looking for a solution and not just a hearing aid, this is the place.
I carry my aunt here, they are very patient and nice to her. Her quality of life is better now that she doesnt miss the conversation anymore.
I was amazed after I walked into Hearing Solutions.I called and spoke to Lynne at the front desk before driving to Greensboro.The service was exceptional, they had everything that I needed for my hearing aids, with many options.Lynne was super friendly and most professional, exceeding all expectations. She resolved ALL my issues within minutes. The pricing was even more welcome and Lynne even threw in a few extras. I was so happy I went to them and will continue using their services. Wish I could give them 10 stars.
Very nice place to go for hearing aids!
Great service and very friendly.
Jacob is an awesome person and him and his staff are extremely helpful. Would very highly recomended them. They helped me hear again. Ive never felt so comfortable with a hearing aid specialists before
My mother started going here as recommended by her friend. Now, my mom has recommended them over and over. We have always worked with Jacob who is patient, kind and knowledgeable. He explains everything in a way that we can understand. Everyone in the office is so professional AND friendly and it truly feels like family. They have gone above and beyond for my mother many times! This really is the place you want to go for hearing needs.
Excellant service.
I absolutely cannot say enough good things about Hearing Solutions! Not only are their products the best...their service is EXCELLENT! I have been going with my Mom to her appointments for over 2 years, and Ken McDonald is so patient and thorough and kind. He walks both of us through how to operate my Moms hearing aids and he listens carefully to find out what changes are needed to ensure my Mom is hearing her best. Thanks to Ken and Hearing Solutions, my 83 year-old Mom is in great health, largely due to the fact she can hear! I HIGHLY recommend Hearing Solutions! Five stars isnt enough ******
I dont know where to start, but Ill try. Ive worn aids for almost three years. They helped but I felt that they werent helping enough. An ad popped up in my email one day for a free hearing test and I decided go for it . I am so glad that I did!It lead me to Hearing Solutions! Jacob and staff are so friendly. But Jacob knows hearing and hearing aids! As he explained the hearing and hearing aids process so many of the issues that I was experiencing were addressed. I felt validated!As I type this I am wearing my new Oticon aids that have an ear mold custom made just for me. I cant adequately explain the joy of hearing all around me instead of just in front! Speech sounds normal again! I hear the bass in music again! I feel like the Bionic Woman!The hearing test is free! Do yourself a favor and go see Jacob! It will change your life for the better!
Excellent service, caring staff and fine products.
Have you or a loved one been thinking about the possibility of getting hearing aids? Hearing Solutions is the place to go! My mother had been resistant to the idea for years, but now that shes done it, she feels it has been life changing! At Hearing Solutions she has received top notch personalized care from Ken MacDonald. We learned so much from him about hearing loss, how hearing aids work and options. Ken not only provided specialized care for my mother, but she enjoys going to see him. In Ken, we feel like we have a true advocate and his caring nature and jokes put my mother at ease. The prices are very reasonable, they are readily available with any questions that arise and everyone at is so friendly. Give Hearing Solutions a try!
Hearing Solutions has changed my life. The expertise, knowledge, and level of professionalism and personal interaction that Ken and Lynne showed during my visits were beyond compare. They really care about their customers/clients well-being. Ken thoroughly explained the entire process of being fitted with hearing aids, and Lynne always takes care of my scheduling needs and reminders with a smile. I can hear again! Thank you!
Can you hear me now? Yes I can, loud and clear. Hearing Solutions Solved all of my hearing issues. They are an all star staff of professionals in the hearing aid industry. If you’re having hearing problems, Hearing Solutions is the only hearing aid company to evaluate your hearing issues. I’m a satisfied customer for life.
The Hearing Solutions staff is wonderful to work with. Ken is very thorough and explains everything through every step of the process. Every question is answered and and every problem resolved. Absolutely exceptional support! Highly recommended!
To clean up my hearing aid
I have worn hearing aids for many years. Some brands are definitely better than others, however even with a premium brand/model you MUST have an audiologist that really knows how to program them effectively! Hearing Solutions in Greensboro, NC has the BEST trained and capable audiologists I have ever met... AND they only sell the brands and models that work the best. I have worked in the high tech industry for over 30 years and really appreciate finding high-tech audiologists!! Youll love them... they are helpful, talented, convenient and you will feel like they are part of your family.
Jenna was awesome
Ive been bringing my mother to Hearing Solutions for a couple of years now. Shes 93 with a little dementia. One of her caregivers who was a client of Hearing Solutions did not like the care and attention my mother was receiving from her previous Hearing Specialist. So we changed over to Hearing Solutions and Ken (we call him Dr. Ken) became my mothers audiologist. Its been total night and day. The attention and care my mother has received at this office is priceless. The whole staff including Lynn at the front desk are so personable and caring.Ken tested and fit my mother with great hearing aides that were 2/3s the cost of the previous ones that didnt work half as well. But, there was a consistent problem. My mother kept losing them, and due to her dementia couldnt remember were shed placed them. After this happened a couple of times, Dr. Ken came up with an awesome solution that has solved the problem. He got the hearing aides replaced for my mother at a nominal cost with an attachment on them to keep her from losing them. Thats just it, they care at Hearing Solutions. They could have simply kept replacing them regardless of the cost to us. But, rather they exemplified just what their name suggest - Hearing SOLUTIONS. Dr. Ken figured out a Solution for my mothers Hearing issues. Thank you. Youll be making the right decision if you put you care in their hands. Ruth for Pauline.
The folks at Hearing Solutions are amazing! They wrote the book on customer service. I greatly appreciate their professionalism and their willingness to go the extra step to meet customer needs. Ken is very knowledgeable and a very good listener. He is a real problem solver. I highly recommend Hearing Solutions to anyone who suspects they have a hearing loss. They are the best!
Wonderful! Very knowledgable and Ken explains everything in easy language. No pushy sales. SO glad I went. Hearing better than I have in years. Would highly recommend.
I am so thankful that my husband found Hearing Solutions. Our lives are so much better. Everyone said he would never wear the hearing aids, but they were wrong. They have made his life so much better. Ken explained everything.
After wearing hearing aids for over a decade with only satisfactory results, I made an appointment with Ken Macdonald at Hearing Solutions. After his evaluation, he clearly explained my hearing loss problem and available hearing aids that could help. I purchased new hearing aids and have been wearing them for six weeks. The results have been remarkable, and Ken has continued to make adjustments to better fit the hearing aids to the situations I discuss with him.If you are having hearing problems, I heartily recommend that you have an evaluation done at Hearing Solutions.
I began wearing a hearing aid as a teenager and am now a 70+year-old retiree. As someone who has experienced many hearing centers and audiologists, Hearing Solutions is at the #1 spot on my Best Hearing Center and Audiologists list. Everyone in the office functions with efficiency and caring. Ken is the most knowledgeable and caring audiologist I have ever had the pleasure of dealing with. He doesnt sell hearing aids; he finds solutions for your hearing needs. My treatment at Hearing Solutions has been what I expect to receive from my fellow human beings. Thank you to the entire staff for such incredible service!
My husband has lived with hearing loss for over 30 years. He never knew what sounds he was missing till now. He was referred to Hearing Solutions and met with Jacob. From the first visit to receiving his new hearing aids, the entire staff were customer focused and very friendly. I know we are just starting out with this amazing group of people, but we genuinely look forward to each visit. Come let Jacob demonstrate the sounds and speech clarity you have been missing...you will be glad you did. DSmith
I highly recommend them. They know how to help you. Fair prices and honest and upfront about what they can do to help.
I could not be more pleased with this great store and its people. Everyone in the office is efficient and nice to meet. Ken Macdonald, General Manager, was knowledgeable, precise in his presentation, and he listened to my particular needs with great attentiveness. He helped solve a vexing problem I have had in losing the behind the ear hearing aids when I walk through the woods, which I do frequently. With his help, I now have the best possible hearing aids for my money. Ken respected my need to not overextend my finances. My understanding of how these hearing aids work was greatly enhanced by his clear, complete explanation of the product. The follow up visits have been excellent. Hearing Solutions goes above and beyond reasonable expectations to achieve customer satisfaction!I wrote the above review about 2 years ago. Since then I have continued to use and recommend Hearing Solutions to all my friends with hearing needs. Everyone in this place is competent, efficient, and a pleasure to deal with. Compared with other places I have been, Hearing Solutions is by far better. This place earns its good reputation every day. The best!
I am 44 and had to get hearing aids. I shopped around and visited 2 other centers. Hearing Solutions had the best staff, options, and they used Real Ear Measurement to ensure I had the best settings for my hearing loss. I live over 4 hours away and Ken stayed last to make sure I had everything I needed before I left town. Additionally the follow-ups were thorough and really made this life adjustment less painful. Thank you!
Have been a customer for three years, recommended to me by a relative who has been a customer for five years. Very pleased with the personal attention and follow up on any question. All equipment adjustments have been made quickly and professionally. Highly recommend this company.
These people go above and beyond! Thanks to Victoria, Jacob, Bianca, Lynn. I had beautiful hearing again.They fixed issues beyond comprehension between my insurance co and aid manufacturer.I can’t speak highly enough this company and their employees!They are the best in customer service and professionalism. I would have no doubt that I made the right decision to make them go to choice for my hearing.
I just love working with Hearing Solutions and Lynne! Lynne is always willing to help me out and get exactly what I am needing done with a bright smile on her face and great tone! Thank you!
Hearing Solutions was absolutely wonderful in dealing with the hearing needs of my mother. Janice, Jacob and the entire staff were patient and kind answering all of her questions and taking the extra time necessary to make her feel comfortable with her hearing aids and with their services. Janice was extremely helpful in getting my mother the best hearing aids for her needs and her situation. I am most appreciative of their care and kindness to my mother.
My Mother’s hearing aid broke and Jacob was kind enough to come in on his day off to help us fix the problem. We have been to many other hearing aid offices but this is the best place we have discovered. I trust their judgement and appreciate their dedication to help my Mom hear as well as she possibly can. We have been with Jacob for 2 years now. All I can say is I wish we had found them sooner.
I have been extremely pleased with the quality care my father & I received from Ken MacDonald at Hearing Solutions. He, along with all the staff, treated us with the utmost care & concern in finding the best solution for our individual hearing needs. With much praise & appreciation, I highly recommend their services & expertise which has gone above & beyond my expectations.
Jacob and the rest of the staff are just super to work with! They are accommodating and work with you for the best solution.
I have been working with Hearing Solutions for a couple of years. I have tried other hearing places and have been disappointed. The staff at Hearing Solutions is tops. There has been and will be continued GREAT care with my hearing problems. I can say that I will always look to Hearing Solutions for my hearing care. Many Thanks Jay
I have worn aids for over 30 years and am so glad I found Jacob at Hearing Solutions. He is extremely knowledgeable, honest and customer oriented. This has been the best hearing aid experience Ive ever had. Go see Jacob, you wont regret it.Jon Boling
The entire staff is amazing and they have their clients best interests at heart! The owner gives back to the community all of the time and everyone here truly works to give people the very best hearing options to maintain or regain good quality of life! Highly recommend!
Jacob Lawing and staff are extremely talented, professional and honest. See them first before you decide to buy hearing aids anywhere else. They understand the newest technologies. I have recommended them to many friends and family.
I am amazed and so thankful for the fine tuning in the aftercare to be certain I am hearing everything clearly. I also appreciate Ken’s thorough explanation of how everything works and his patience in helping me understand how best to take care of my hearing aides.
Thank you for helping me hear the world again!
Hearing Aids have been a part of my life for the past ten years. I purchased my last pair from Hearing Solutions in Greensboro, NC. The professional staff, Ken and Jake, have always been helpful. The Oticon Opn 3 miniRITE hearing aids contain all the latest technology and when fitted with custom ear molds provide me with optimal high frequency recovery which is where my hearing loss is most severe and which is important in speech recognition. Hearing Solutions used Real Ear Measurement Technology, REM, to aid in the programming of the hearing aids. I noticed a profound improvement in my hearing ability after the hearing aids were adjusted with the added benefit of the REM data. It is my understanding that Fewer than 30% of hearing professionals use REM technology in the fitting process and if it had not been used on me I would not have been able to enjoy the full potential of the new hearing devices. I was fortunate that Hearing Solutions recognized the importance of investing in and using REM technology in their fitting process. Long term follow up visits and product support is included in the professional service provided.Many Thanks,Ted B Manny Sr MD
They answer my questions in language I can understand. They pay attention to my questions.
Ken and Jake are fantastic to work with. Every time I need an adjustment, they help me. They keep me updated on the latest technology and only suggest changes when it will truly benefit me. They have been very helpful on the cost.I just purchased Oticon open S hearing aids after a two week trial period. These hearing aids have changed my life. Previously, I had purchased wideex from Ken and they were good but the Oticon is superior.I am so thankful for their professionalism and their caring nature. Thanks
The staff at Hearing Solutions are really nothing short of wonderful. Their commitment to patient care is outstanding. I would highly recommend them to anyone.
I was very pleased with my experience at Hearing Solutions. They were very professional and accurate in my assessment. I could not have asked for a better evaluation and recommendations.
A great experience, all the staff is knowledgeable and super friendly, my only choices for my hearing needs
Ive have the best service and care! Highly recommend.
I really liked this place, and might have purchased my hearing aids here, but my ENT doctor disagrees with their audiologist s hearing test of my hearing. The staff are very polite and a special testing time was accommodated.
Very helpful people .keep you updated on my needs
Highly recommend Hearing Solutions. Ken has provided excellent service and has been especially thoughtful to my mother who is 88.
I wish I had the option of leaving 10 stars! This has to be the best customer service Ive ever had. I know they will take care of me. I know this! I have worn hearing aids for over 45 years. Ive had experience with just about every manufacturer from Beltone to Zenith. I try find a dispenser that is knowledgeable and understands the products theyre selling. If I find the right man (or woman) I tend to stick with them. My last guy went south, so I was searching for a new one. In my research I ran across Hearing Solutions. Reading the reviews I decided to give them a call. Best decision I ever made. I wish I had found them years ago. I ended up purchasing a pair of Oticon OPN hearing aids. Wow! what a difference. I cant say enough good things about these people. To say they are knowledgeable would be an understatement. Go see Jacob, Ken, Bianca, Victoria, and Lynn. You will not go anywhere else!
My husband and I both wear aids.Service is always fast and excellent.We needed a Bluetooth connection for a smart TV. They found it and shipped overnight😄
I wear hearing aids and they treat me with a warm welcoming every time.
I have gotten the best service anyone could ask for, been going there for a few years & it is always the best customer service & Ill be going be there soon & I know they will take good care of me, like always. :)
I have been going to hearing solutions since they first open. Being a hearing aid wearer all of my life, nobody can give me the service and prices then they have
Excellent staff-caring -strive to provide the best for each individual case
1st visit with my grandmother and I have to say they went out of there way to help her out... They really seem to care;!!
Always nice, kind, courteous very helpful
Couldnt ask for better people to deal with.
Love
Great service