This was a great local place in Gresham my wife researched. Has all the couches/furniture you need. Friendly and helpful staff that let you snoop around and check in on you every so often. Also very forthright with what was in stock and what wasn’t. They offer delivery as well. Super convenient. We will come back when we need more stuff!
Furniture Connexion was our first stop in our search for a new couch set. We found a number of sofas and loveseats that were right on par with our style, but we loved that there were a number of selections to choose from. Tom gave us the store layout, then let us know he was available anytime we needed him, and checked up on us just frequent enough! No hovering salesman, just a helpful person with useful information on sets we were exploring. We ended up buying a furniture set after exploring the other furniture stores in the area and realizing Furniture Connexion was the best place for what we were looking for. Cannot recommend Tom and Furniture Connexion enough. Make this your first stop!
We were helped by Gail. She instantly welcomed us as we walked in and she knew her stores inventory very well. She asked what we were looking for, I knew exactly what set we were there for, and she was able to bring us right to it,. Gail was upfront about ordering and timing but she did find a what we ordered in stock. My very frugal husband was so happy there that he purchased a dining room set. We didn’t plan that! We will drive 45 minutes for our furniture needs from now on. All the employee’s were wonderful. We just cannot say enough good about this store. Oh…and their prices are unbeatable!
I don’t know how to describe our style, but this place is full of it. Simple, clean, touch of artfulness we couldn’t leave this place. Medium end - not going to break the bank, but please use a coaster quality level.The sales people were friendly and helpful leaving you enough space to breath. They have a large selection, a clearance area, and coffee. Who could complain.
Purchased a nice sectional. They worked with me every step of the way and got a piece my girlfriend liked. Great service all around. Will come back for future purchases.
The people there are great, helpful, not pressuring for a sale, and knowledgeable. Tim, who helped my wife in getting our new table was great. Didnt hesitate to have us check out other places, which we did, but their selection there was far better than almost all places. You need furniture, go check them out. Theyll help you figure out what you need, whether you buy it from them or not.
Such great people here. Went out of their way to help us. Not just one person, but three people over two days on three separate occasions. We got a great sofa, too. Very pleased. Would highly recommend checking them out.
I purchased the Big Chill sectional months ago, during the snow storm of this year (2021).Not only was the sales person, Lisa Mills extremely helpful but wonderful to talk with while she got all the paperwork in line for the purchase.I thought for sure that the extent of the wonderful customer service stopped there but it didnt.Like I said, I purchased this during a snow storm, something like 16 inches and I thought for sure I wouldnt get my couch until it melted.... boy was I wrong...The Big Dawg guys WERE AMAZING!! They delivered it to my door with the wonderful smiles accompanying my couch. I felt this was way above and beyond what others would have done.The entire process, beginning to end was spectacular and Im SO appreciative
Stopped in after checking put 5 other Furniture stores. We where looking for a Grey Sectional with chaise. No Price limit. When we walked in we where greeted by Lisa. Told her what we where looking for and she told us a sectional had just come in on the truck to be set up in the showroom matching our description.She then printed off the spec sheet for us to look at and showed us the sectional still wrapped to see if the color was gonna work. After we showed interest, she informed us the crew was on lunch and if we returned in a few hours it would be set up. We left to grab lunch and look for additional furniture pieces.When we came back it was almost done and we sat in it and was amazed how comfortable it was and the size and color was perfect. Instantly was sold. Lisa got us checked out and Delivery scheduled on a day that was convenient for us as the couch was in stock (huge bonus)On delivery day the couch was delivered and setup up, crew was super nice and respectful. Checked the couch over and signed off on the delivery. It was not 2 hours when we could settle down and enjoy the new couch that we noticed the Chaise piece was missing the 4 legs that hold it up. I immediately called Furniture Connexion and asked to talk to Lisa.She was super sweet and Apologized and told me a few places to check to see if they where there. Unfortunately they where not. She gave me the Number for the warehouse manager to contact on business days Mon-Fri to see if I could get the legs. She made a note of the call and said she would make sure it was handled. Even offered to give me the ones from the showroom Model. I declined as it just did not feel right.On Monday mid Morning Tony (Warehouse manager) called me before I could call him and said he could FedEx the legs to me if that was alright. So to save us both a trip. I was happy with this and said Yes very next day I get home from work and there is a package at my door. It was the legs. Excited to get them on grabbed my drill and finished it up.I am Extremely happy with the Level of customer service from this business and definitely will return again. Was a mistake made, Yes..... yet could have been way worse and the handling of the situation is 5 star all day long. Thank You Lisa and Tony for making our experience great!
I had in mind what kind of a coffee table I had wanted. Walked into furniture connection and found exactly what I was looking for. The staff was very kind, they werent pushy they let me walk around the store until I was ready for my purchase. I would go there again definitely
Loved Michael! He was so helpful! So excited for my new couch!
Salespeople were very kind and helpful. Nice variety of furniture at discounted prices
My husband and I purchased a couch last year under warranty, we had some problems with it and they came out and took a look at it for us, Tony the manager was so helpful and gave us a full credit towards anything in the store, with free pick up and delivery! We had a great experience thanks to him! We will definitely be doing future Business with them! Thank you again William and Helen!
Very friendly!! No hovering!!!!!! Tom was like an old friend, with a lot of experience with people and furniture! Highly recommend to others, and I will certainly shop there again!Thanks Tom, and F C
Very affordable and good quality! The store manager, Tom was very helpful but did not pressure me to make a decision. It was a very good experience and I was very impressed!
Excellent customer service! Friendly, helpful and we were able to get our furniture delivered to our home the next day for half the cost that we were going to purchase at another store that couldnt give us a decent delivery date! So happy with our purchase!
Thank you for the beautiful bedroom set. always friendly and service is great.
My experience at Furniture Connexion was great!The staff were friendly and they let you walk around and look at everything. I picked out a pretty dining room table and chairs!!! I would go back again!!!
Ordered 4 rooms of furniture from these folks and it was awesome! I needed it delivered to my new home 100 miles away and they got it done. I had to make changes to the order and they handled it no problem. I needed my stuff sooner rather than later and they took care of that, too. The delivery team set up the furniture, too. Really terrific company with very reasonably priced stuff.
This place is the best hands down! From the start we never felt pushed into buying anything. The salesperson stood back and allowed us to shop. The selections are outrageous in this store and prices are not comparable. I highly recommend and will be back to purchase living room furniture in the very near future!
Thought this place wed a good place to buy a couch. It was in sick and could be delivered the same week. No one ever mentioned that it would come in pieces and not put together. Who buys a couch that isnt delivered all together as one unit? This is a regular couch not a sectional. Due to a power outage I asked for the delivery to be rescheduled to this Saturday and was told no problem. Then they call last night saying they needed to deliver it today between 8-830 am. They show up before 8am. I dont appreciate not being told up front all the details about how the couch would show up. I have no idea how to assemble this couch. In an already stressful time this certainly isnt helpful. Wish I could return it and get my money back and go somewhere else.Update : after calling and existing my frustration, they explained this was a new way they are delivering furniture. I said they need to communicate this with their customers. They agreed to make it right and come out and assemble the couch at no cost.
Excellent service, and clear communication! Glad we shopped here.
People were very helpful. Great prices. Low cost curbside delivery. Got last sofa on floor. Knocked off 40$. If I needed furniture I would absolutely go back.
We recommend Furniture Connexion. The prices and quality were the best we found. Delivery was scheduled for the next day. No two week waiting here. And is there is a problem we deal directly with them, not some distant factory. Jeff answered all our questions but did not hover. It was a delight all the way around.
3rd time buying something. They are always friendly and never pushy or in a hurry to sell us something. Great service and great prices.
Staff was friendly, prices were great, collection of furniture varied greatly, and I found just what I was looking for! And they are going to hold and deliver it for me! I am very happy I went and I will be back.
Walk in no one even say hi, I went all the way to the back and got out in dissappointment, Ill just take my bussiness elsewere.
Lisa was an absolute pleasure to work with! We had no one hovering over us pressuring us to purchase. Prices werent bad . Over all we had a great experience with them. Highly recommend.
My favorite furniture store. So, I bought a couch at a discount store after I donated my couch that I bought at Furniture Connexion. We are revamping our living room. Well I ended up returning the sofa, what a pain and went back to furniture Connexion and as always friendly service and the right sofa. Stop looking at all the other places. Save your gas and your feet and make this place the only stop.
Came back after 6 mos. & they have doubled theirprices. Not a place I would recommend anymore, looks like price gouging going on. They say it’s because of shipping charges, no other stores havestooped as low as them doubling their price though.
We absolutely love our new dining tables and buffet sideboard! We had visited a couple different furniture stores and just did not find anything we liked that was good quality and affordable. We loved so much furniture at Furniture Connexion that we will be back to buy more things.
Good customer service. Didnt feel like I was being hovered over to make a purchase. Great furniture will go there again.
I went in with my daughter to look at bedroom sets and a dining room table. The store was clean and quiet. The staff greeted us and was pleasant. We looked around without feeling pressured at all. Tom-I later found out he is the store manager-helped us without hovering. It was a nice combination of availability without feeling rushed. There are multiple price points which gives you a lot of choices. We ended up with a bedroom set and a dining room table set! We will definitely be back!
Great selection and customer service. We needed a chair that was easy on and off and found a small electric recliner. Thanks!
Wonderful experience from ordering to delivery and setup. Love my new bedroom set. Will definitely be using them in the future. Thank you!
The staff were friendly from the start without being intrusive. When I asked for help, they did everything they could to make it easy for me to compare chairs, match chairs with tables, move things around so I could see what I needed. Check out was fast and easy. Highly recommend.
Tom is the bomb! Great selection and price points !
I have bought many pieces from this store, and I will return again. I will say there was a little hiccup during one of my purchases, but they way that everyone from the delivery people to the store management handled it, was 10/10 excellent! Not only was the error corrected, but they went above and beyond to make sure I was happy with everything in the end. Because they fixed it quickly and efficiently, I hesitate to even mention the hiccup, but I want to highlight the amazing customer service this place has! I will definitely return to this store when Im ready to redo my home office. I highly recommend them! Plus the furniture is lovely and the prices are great!!
Always a good experience at Furniture Connexion! Quality products and the employees are knowledgeable and friendly! It’s our go to place for furniture!
What a gem!! I wish I had know about this place years ago. They sell a mixture of eclectic imported pieces and standard traditional furniture. Overall the vibe is updated and unique. You can expect much better prices for quality than you would find in the city. The staff is very friendly and helpful yet allows you to browse in peace.
Helpful folks just didnt have what I was looking for.
Great experience! The staff was friendly and helpful!
We had the best experience with Furniture Connexion. Tom was our salesman and he was great to work with. He answered all our questions didnt pressure us at all . We will definitely refer friends and family as well as be back to shop for our furnished needs. Thanks for the great experience!
Friendly and helpful staff. cut the cost of a couch further than what they said they would. good selection of couches
We went in looking for a sectional, their options were the only ones in stock and of good quality that we had come across. The furniture is nice and the selections were decent; Lisa was very helpful, friendly, and communicated often.
Before making our final decision on our furniture purchase, we shopped around at a few different furniture stores. First off, Furniture Connextion was the only store that had anything in stock, and second the prices were much more appealing-for the same furniture than at the other stores. The delivery was made as promised and the employees were very kind.
Staff was extremely friendly and they weren’t all over the top of us. If we needed time to discuss something, they gladly stepped away. Obviously, not the highest quality of furniture but certainly very nice with a wide selection. Very happy with our experience!
Great service by Tom and Lisa! Very cordial and friendly. Showed us around and then let us roam their huge showroom for as long as we needed to. The general manager was very informative and pointed out several upcycled antiques from India made into pieces of furniture, including bars made of car or bus portions. Would definitely recommend Furniture Connexion to anyone with any budget. Plus free delivery since it was over $500.00. Cant beat that.
I ordered a new bedroom set. It was delivered and set up by the delivery team. After they left i discovered my dresser was broken in the back. Had big holes. The night stand was scraped across the top like it wasn’t handled very well. I emailed and was offered a small discount for the damage or the replacement. I didn’t care much for the discount and got replacements. The dresser was ok but the night stand they brought to replace it with had more damage then the scraped one so I kept the scraped one. No follow up after delivery. Love my set but was disappointed with the damaged ones being left.
I needed furniture and asked my folks where they got their furniture, I liked it a lot. They told me furniture connection. I visited their Fairview location and met Lisa, she was fantastic. I gave her a pretty hard time but she put up with me. I went in for a bedroom set and left with a bedroom set and a couch. Im very happy and Im glad lisa was there to help. My sister even ended up buying a couch which is funny because she never spends money.
They are super helpful with what I needed! Great quality furniture!! Tom helped with the entire process and got a great deal would highly recommend they are Very professional and knowledgeable with the entire process!
Great service in the store from Tom and really nice delivery people... some awesome furniture at really reasonable prices... definitely recommended!
We had a house fire about a year ago and as a result we had to purchase everything for our home. This is always our first stop. Great staff, quality products, and great prices. If they dont have something they will recommend other places to try. Its why my husband and I keep coming back here. I cant recommend them enough.
We are all about customer service and Lisa did not disappoint. She was very knowledgeable and extremely helpful. The prices were great! We bought our first theater chairs there years ago and we were extremely please with those purchases. We will go back.
Great staff with good knowledge . Not pushy but very helpful. Will shop with again. Love the furniture; just like the show room...Delivery staff also very nice and very quick with setup.
Bought my couches here five years ago. Came back in to get a few new pieces. Great place . Price is solid, furniture last long.
Amazing customer service and such friendly staff. Made the experience really great,and not feeling pressured to buy anything. Very helpful in explaining difference between items and offering helpful suggestions. Have visited them before this and will continue to in the future!
Great place to shop. Customer service is excellent
I just purchased a set of couch, sofa and loveseat. They are going to deliver it tomorrow though.But i feel like I can give them 5 stars already! Because the service is very nice, and their furniture too.(I will add to my review, once I get everything delivered:)
Very nice establishment. Furniture very affordable and good quality. We purchased sectional, and bedroom set for my daughter very happy with it.
Excellent service start to finish.
When they said the review spoke for themselves they weren’t lying! Walked in on Sunday just to take a look around for new furniture as we just moved into a new home to be greeted by a friendly associate Jeff! He wasn’t pushy at all showed us everything we wanted to look at and answered all of the questions we had. What turned into a day of looking turned into us leaving with a bed, a bedroom set, a new couch and a dinning table! After going all over town furniture connection had the cheapest prices with the most options! I would definitely recommend this place to anybody looking for furniture especially new homeowners as this place has very good prices! Thank you Jeff for helping me and my family out and getting us the furniture we need to complete our home!
Great people, very easy to work with.
A wide variety of furniture to choose from. Very friendly and made the whole process very simple from purchase to delivery. Will definitely use for any other purchases!
Since we already had an easy breather pillow, we decided to come in and check out the mattresses too. Harrison showed us around and pointed out the beds that he thought might be the best fit for us and which ones might be too firm. He was super helpful and we ended up settling on the Alexander Hybrid.
Very friendly, had exactly what we were looking for and it was a great price.
Great selection, especially the monkeypod and sheesham pieces that are so popular right now... Very good prices too.Delivery was quick, prompt, and professional.I hope to have more occasions to shop here in the future.
Love the couch. The first delivert was not b right but they made sure we received what we ordered and we are happy. Would do business again with them.
They are awesome! Very helpful. I had an issue from the factory and they helped me with my warranty.
The gentleman who helped deliver and assembled the table and recliner were excellent. A big thank you to the Furniture Connexion team
Had a great experience. Friendly and helpful staff. Great prices.
We entered and was greeted by Tom. Explained where everything in store was. Asked if he could help us find what we were looking for. Then let us look around the whole store. We must of stayed over and hour and found a dining set we really liked. Tom was able to see if it was in stock and how long to get a new set. We found out that they had product in stock and really enjoyed working with Tom with no pressure. We bought our table and now waiting for it’s arrival. Thanks! Good jog Tom.
Had an awesome experience and love the furniture. Had a minor issue with my order at first but Tom and Tony went well beyond my expectations to make sure everything was taking care of. Jeff helped me price alot of items and arranged a great sale for me. Definitely recommend the place if you are buying multiple pieces.
When I walk in, I was greeted by Tom and he showed me some couch’s that would be kid friendly. I left to check out other stores but came back because I appreciate his customer services and ended up getting something that I felt was a good price and kid friendly. I would recommend anyone to go there.
Was very happy with the service and the price of the chairs I bought. They brought the price down 80.00 for four dinning chairs. Get the best deal you can. Furniture stores make a profit several times over on their furniture. I would have gone somewhere else had they not dropped the price. But very happy they did so I got the chairs I wanted and could stop shopping for chairs.
Had a great experience here! Tom was so helpful and patient! I went in purchased one sectional, I got home and changed my mind to another I had also looked at. I called Tom back and he switched out the couches for me with no issues and was super helpful and kind! Highly recommend!!Sherrie
Very friendly staff that was able to answer all of our questions. Great variety of furniture to choose from.
I am so glad we stopped in. Furniture Connexion has such great contemporary, modern, and eclectic furniture pieces. I am so happy with what we ordered. Lisa was wonderful and knowledgeable. She helped us figure out the right options for us and made sure we got our furniture as quickly as possible. I am excited to stop in again and see what new pieces they have in their collection.
We were looking for furniture. This store was the 3rd place we went to. As soon as we walked in the door we saw what we wanted. Loved it at first site. Everything was perfect our furniture the price even the salesman was helpful friendly and didnt pressure us. In no way did he follow us around like a buzzard looking to make a sale. Furniture Connexion will be the first store we go to in the future.
Tom has always helped me there and thats why I keep coming back Hes great thank you Eddie mesa
Lorrie was the easiest salesperson Ive worked with in a while. He was genuine, kind, funny. He wasnt pushy or fake, which made me want to buy. Im in love with my purchase and so is my mom. I appreciate their delivery doesnt charge per stair.
This company is first class all the way. Good quality, reasonable prices and AWESOME customer service!
If you ever need help and great customer service ask for Tom he is by far the best. We bought 1st a soft and then a loveseat and Tom is the most dependable and trustworthy person there. We are his loyal long time customers for sure. Tom is the reason why we keeping going back to furniture connexion we have recommended our neighbors, clients and friends to Tom. Thank you Tom for all your help.
Great service and awesome selection, along with an amazing sale! Ill go back before I even consider Ashley again!
I am beyond impressed with this great team ... we purchased a furniture set and right before delivery our house flooded.. everything went into storage.. furniture still in boxes... once we finally moved in we realized the furniture we got did not fit.. I called furniture and spoke with Tony.. explained my situation.. we had to visit the store and Tom was right there for all our questions..they found a solution for us and above and beyond to get us taken care of... we are customers for life..
Had the best furniture shopping experience possible. Appreciate the no pressure sales. Great selection and quality. Store manager Tom was VERY helpful and kind. I would highly recommend this store and will be back for more! Cant beat their prices!
I came to Phyls Furniture yesterday and bought two recliner chairs the one is the most comfortable chair Ive ever sat in, I had no pressure from the salesman, he gave me a great deal
Our sales guy was super helpful and answered all our questions. We were looking for multiple rooms worth of furniture and they had a number of options we liked. We ended up getting all our furniture order and set up to be delivered to our new house when we close.
I bought a sofa and loveseat from the Furniture Connexion about 15 years ago. I enjoyed the kindness, laxed salespeople, quality of the products, and the sales prices way back then. That is what brought me back now looking to replace that old set. When I walked in it was again the same great experience!! Lots of selection, friendly non-pushy salespeople, great prices, and the wonderful quality of all their products. I recommend and will continue to recommend the Furniture Connexion to anyone looking for items to furnish their homes.
Very friendly staff and were not pushy at all!! They were very helpful when needed. Great and comfortable experience there.Great prices!! We shopped around and found the best deal here. We love our new sectional!
I just bought a couch from Furniture Connection and I had such a wonderful experience. Tom, the salesman, was so helpful and not at all pushy. He anticipated my needs without hindering my decision, knew when to step in and when to give me some time. I was so grateful!! It my night! I was very happy to give them my business!
If your looking for a place thats comfortable, friendly and a good price. This is the place to come too. No sales person stalking you around/pushing things on you. Asked for help to pull down a sofa...they got right to it and iInever felt one bit of irritation from the staff. They gave me a great deal. I recommned going and checking them out. Awesome service.
Go see Lisa! She is so friendly and helpful! I love this place! SO many unique and awesome things for your home. I want to buy it all! I will go back again and again!
In the current Covid circumstances, I did my shopping online and communicated with Furniture Connection via phone, email and texts. Gail was great to work with and very helpful, following up on every communication as the transaction moved forward. I highly recommed Phyls Furniture Connection in Olympia, Wa.
Great. Friendly, helpful service. Love the furniture. Amazing quality at great prices. I came back for more.
Wonderful customer service and quality furniture. This is my new favorite furniture store!
We have been buying our furniture from Furniture Connexion for over 15 years. They are our go-to store because of the style, quality and affordable prices. I highly recommend them.
I cant say enough good things about Furniture Connexion. We go there for all our furniture needs. Tom there is the best. He is very patient. He helps us find what we are looking for. He goes above and beyond. The rest of the staff is great as well. Always willing to help.
Tom was Awesome! Gave us our space to browse and answered every question. He didnt push us to look at sofas we werent interested in, and/or out of our Budget. We went to 8 other stores and ended up right back at Furniture Connexion with Tom!