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Gresham Optical & Eye Care
2150 NE Division St, Gresham, OR 97030, United States
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Gresham Optical & Eye Care
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K
Review №1

Very friendly, organized, clean environment. The staff and Doctors are all very knowledgeable, and helpful! We didnt feel rushed, every question and concern was addressed, all within a timely manner!! Great eye doctor for kids and adults. They had the contacts we needed in stock, which was amazing!! Never a bad experience, its an all around great business!!

em
Review №2

Am happy with the overall experience pretty straight forward visit front office was super helpful looks clean organized and staff is friendly. I learned something I havent heard from any other optometrist before am glad to now know why my vision deteriorated and ecstatic that my vision seems improved with my new prescription. Would recommend.

Ba
Review №3

I have been going to Gresham Optical for many years and have been a patient of Dr. Brophy since 1994. Staff is always helpful and eye exam is very thorough. Great selection of eyewear and the office is beautiful with its most recent remodel.

Je
Review №4

I was surprised by the new remodel! Their office looks amazing! So now not only is there general care and professionalism top notch, the office is beautiful too!They now have way more options of frames tooHappy to have been here for years

Ra
Review №5

Staff is very friendly and great with kids. Super clean and overall experience from start to finish was top notch !

Ni
Review №6

I had a great experience at this aesthetically pleasing office. The frame selection was neatly organized, fitting stations sanitary, and check-in counter was easily accessible. It wasnt overcrowded nor did I feel rushed when window shopping for a pair of glasses. Front desk staff took extra time in explaining my benefits and hardware that I wasnt quite comprehending at first. All staff had great patient services. 5 stars for all!!!! My exam was efficient and it was a plus to see all the new medical technology. Dr. Brophy took the time and courtesy to explain what he was looking for and he was pleasant to speak to. The cost for the exam and hardware were reasonably priced despite feeling like I was in a boutique. I would 10/10 recommend!!

ho
Review №7

All staff members were kind and professional. The eye clinic was able to schedule and see myself and two children at the same time. The staff interacted with my children showing them the images of our eyes and explained the images in way that made it easy to understand. The clinic was clean and beautiful and offers many different types of glasses and sunglasses

Ja
Review №8

Always a pleasant experience. The staff are friendly and helpful. Appointments are always on time which is nice in the medical field. I’ve been a patient for 10+ years.

To
Review №9

This is a great, high tech office! Both the doctor and front staff are very friendly and professional. I would recommend this office to anyone.

El
Review №10

Everyone who helped me was fantastic and both of the people at the front desk were pleasant and friendly. They have a pretty great selection of frames for a smaller optical shop. I’m super happy with my experience and I can’t wait to get my glasses.They were very careful with Covid precautions as well.

Al
Review №11

Small and personal. Dr.Brophy and staff are always very kind and professional.

be
Review №12

I have been coming here for years and just started bringing my daughter. Great service, great Doc and amazing selection!

Zo
Review №13

Dr. Brophy and the Gresham Optical staff have been a favorite for our family for over 30years. We appreciate their attention to detail and friendly staff. Their new eye disease monitoring equipment is top of the line and I feel confident nothing is missed in my appointment. We have recommended them many, many times. The office remodel is beautiful!

Ro
Review №14

Excellent experience! The doctors and staff were professional and friendly. They took the time to explain the exam process and answered all my questions.I was surprised and amazed when they gave me free sample contact lenses to try out and see if I liked them.I would recommend Gresham Optical for anyone. 5 stars

Lu
Review №15

Love the Dr.’s and staff here at Gresham Optical. The atmosphere is professional and welcoming. The dr’s are knowledgeable of their craft and they stay on top of the latest technology and practices. The office remodel is A+. I always recommend people to come here.

An
Review №16

Quick and easy vision test and had great help from everyone.

Ci
Review №17

I’ve been coming here and only here for 5 years now and my experience has always been pleasant. The staff is always sweet and helpful, I have no complaints. About a month ago, one of the legs of my glasses broke and then I lost the leg. So I called and asked how much they charged for the repair and replacement and they told me to come in that same day to take a look. First, they’re very serious about social distancing which was greatly appreciated. And second, they took in my glasses and gave them back 10 minutes later with new legs (lol) and free of charge!! (Because i had gotten them wt them). I have always liked the way they work but that was such a sweet surprise. All in all - would recommend. :)

Ja
Review №18

The remodeled space is beautiful! So open and welcoming and they have a large selection of contemporary frames displayed with plenty of room to try them on and lots of convenient mirrors. I went in with my husband to pick him out some new frames. We didn’t feel rushed or pressured and they gave us a tray and just asked that we leave them in the tray so they could sterilize before returning to the display. I took my son in today for an eye exam. Same pleasant atmosphere!The staff are friendly and genuinely helpful and knowledgeable. Really the whole experience is like visiting friends. Even during this time with the need to follow social distancing I highly recommend you check out Gresham Optical.

Pe
Review №19

I only have to say that I went back to the clinic because I got great reviews for them. The Dr who took care my eye save me that day.Now I am back for another emergency and all of them took care of me once again. Thank you to Dr. Kate Saul I am feeling much better and relieve to know that my eye will be good.I can refer the Clinic, the great team they have and all the Doctors for their great job taking care patients .

Su
Review №20

Clean, safe. Personable, professional staff. I felt as if I was really seen. Not just another part of the herd as I have felt at other clinics.

an
Review №21

Have been seeing Dr. Brophy for almost twenty years now. I have always had great care and service here. When I scratched my cornea last year, Dr. Brophy made sure that the problem didnt get any worse. The new remodel gives the office and waiting area a nice, fresh, modern look.

Gl
Review №22

Very professional staffs and very helpful to choose a good pair of eyeglasses for myself. The place is clean and safe.

An
Review №23

As always, year after year, Gresham Optical provides a pleasant experience, super nice and helpful staff and they have set it up to protect customers during Covid.

Me
Review №24

Great experience. Everyone was friendly and appreciated that I was shone the 3D image of the back of my eye. Also loved the newly remodeled lobby.

As
Review №25

I’ve been seeing Dr. Brophy since I first needed glasses in first grade. A lot has changed over the years, but only for the better. Dr. Brophy always takes his time, explains things well, and takes good care of my eyes!

Cj
Review №26

Always great service. Always in great mood. always nice, polite and tells you exactly how it is. Super awesome new equipment and love the new look to the office. so clean and bright. very comfortable.

Je
Review №27

Really.like the doctor, seem very interested in my eye health. They have state of art system and made feel like I was in good hands. My only complaint is there frames for glasses are so over priced I could not afford to buy from them. Most of the frames are $300 or more. Then you get treated buy the car salesman to pick you lens and then the option list is hugh. All said and done you have close to hundred dollars for a.pair of reading glasses. Crazy.

Sh
Review №28

LOVE these guys. They were super helpful figuiring out my insurance issues. Will definitely be my go to eye doctor. All of their equipment is up to date and very futuristic like !

da
Review №29

Great people! had a nice experience while getting my checkup. the people were very nice and explained everything well.

RO
Review №30

Absolutely amazing customer service!

An
Review №31

I dont write reviews but had to for this. Was having an issue with my glasses falling off because of the whole mask wearing thing.World of difference now.I should of asked for her name to say thank you on here for being so prompt and helpful. Awesome staff here.

Ky
Review №32

I’ve been coming to Dr. Brophy for over 20 years and love their office. They just remodeled and it is beautiful. Their entire staff is alway professional, knowledgable, timely and kind. I appreciate that they have grown over the years to adopt new and advanced technology to make exams and treatment more comfortable and efficient. They are a pricier place but definitely worth it!

Pe
Review №33

Great customer service. Doc was very calm and explained everything she was doing.

Al
Review №34

Excellent service and price

To
Review №35

Dr Saul is a great Optometrist. She was kind & thorough. Listen & answered all my questions. Completely satisfied with my experience!

Jo
Review №36

Caring and professional

Je
Review №37

Very experienced and nice people work there. The doctors are patient and great.

Th
Review №38

They are set up for social distancing and wear masks. They also had sneeze guards at the main counter and customer consult tables, and sanitizer through out. I have been a customer for over 7 years and have always been very satisfied with every visit. The staff and optomitrist are always kind and informative!

A
Review №39

My visions been a little off lately(my visions been going in and out like a camera) Called em up, got an appointment very next day. Everyone was super chill and got me setup with my new scripts within a half hour of me getting there. Mind you i had a very basic adjustment from my last set, but the doc was VERY kind and helpful. Got my first pair from there when I was 16, now 20 and getting my second. 🤪

E
Review №40

The Drs and medical staff are highly professional, well trained, and spend a lot of time with you running multiple eye tests I havent done elsewhere and double and triple check their work. However, the admin side leaves a little to be desired. Insurance questions are tricky -- initially they said VSP would cover everything, then they hit you with a few $30-$40 charges and spend 10 minutes explaining it to you to normalize the extra costs. While I do appreciate the time spent, being told it would be free at first was then changed. I also havent gotten my contacts delivered yet in 10 days or gotten a text, so I called the office and havent gotten a response or call back yet. Maybe the service is better before you pay?

Be
Review №41

Unfortunately after telling 3 employees that I was there for contacts I was not informed of the additional cost for a contacts lens fitting. I am now unable to pay my bills due to this lack of care. I recommend getting a printed treatment plan before your appointment so they dont forget to tell you the cost.

Ja
Review №42

The staff was super helpful and friendly.

Mi
Review №43

I had a professional, fast, thoroughly explained visit today. I left with an updated prescription, an order for my contacts and a pleasant experience. Plus their remodel is coming along beautifully!

Kr
Review №44

Always professional but warm and friendly too. The whole office is. 😀👍🏼

is
Review №45

Very accommodating and helpful with pricing. Such a friendly staff. Love the new modern look!

Ra
Review №46

Super friendly staff, and definitely would recommend DR. Brophy And staff.

Ja
Review №47

Wonderful staff. The Doctor was quick and very accurate on my prescription. My card wasnt working and they still let me have my exam and contacts so that I could see until I paid the next day. And lets not forget that they also make late appointments on Tuesdays. I highly recommend this place. (:

Ma
Review №48

Very nice new facility. Staff was very nice and very helpful, and the prices were ok.

Ja
Review №49

I have had great customer service. The team and Doctos are exceptional in how they treat patients. My experiences with them have been great.

So
Review №50

Great experience! They were able to get me in for an appointment on the last day of the year and the doctor was very thorough during the exam and had findings that my previous eye doctor never found. The staffs were friendly and helpful. Will definitely be back and recommending Gresham optical to all my family and friends!

Bo
Review №51

Dr. Brophy is the best. I drive an hour to see him and would gladly drive further. Staff is amazing and so patient and helpful when Im having a hard time making a decision.

So
Review №52

Super fast and friendly service! First time customer and I will definitely be back. Can not wait to see my new glasses!

Ju
Review №53

The dream team at the GO with Dr. Brophy and Dr. Saul matched with an office/opticians/tech/insurance guru... there is an entire office filled with great customer service, a huge selection of frames, a wealth of knowledge and high tech equipment! Winning! Great job! Highly recommend!

Se
Review №54

Staff is amazing. My 7yr old has metal frames, mistake! However, staff is always great with adjustments, repairs, and one replacemt frame with the MANY visits weve had.

DA
Review №55

I really liked the doctor and felt she listened well and heard all my concerns. Office staff was very helpful with my insurance and what was covered.

Mi
Review №56

Very friendly staff. Had a pleasant experience with my eye doctor and received my eye exam results as well as updated prescription.

Da
Review №57

The best of any Medical office type I have ever been too.The staff is phenomenal and polite, and very knowledgeable

Ja
Review №58

Really nice and really good at checking peoples eyes to see what type of trouble they are having with there vision.

Ji
Review №59

Late appointments for people who work is a plus! Professional and courteous! My wife and I were both seen the same evening with the girls in the office helping her pick a great set of frames. Dr. Brophy was thorough with the exam and explained everything he was doing and helped with any questions I had. My wife has been going to see him for years and we will continue to go to his office and recommend our family and friends as well. Very trustworthy!

Ry
Review №60

This place is great. They have a great selection of frames and the staff are super experienced and dedicated to helping you find the perfect pair of glasses. This place has my highest reccomendation.

Br
Review №61

Thorough & attentive doctor that cares for his patients. Friendly & helpful staff!

To
Review №62

I have a very difficult prescription and I feel like the Doctor takes the extra time and care in making sure my prescription is perfect. The staff was very helpful in selecting the correctframe that would work best with my prescription.Thank you Gresham Optical.Todd O’Connor

Va
Review №63

James was great helping me pick out glasses. He was great at showing me different options and styles. I recommend him. Ill be back.

St
Review №64

Easy to work with

Ga
Review №65

They are always very flexible with appointments and are open late a couple days a week. The staff is always helpful in picking out glasses and answering questions. Dr. Brophy is fantastic!

Mo
Review №66

Dr Brophy is a very thorough, compassionate, and caring optometrist. He has the most up-to-date equipment, so I know that my eye exams give both of us the best information possible. Dr Brophy is extremely competent and is always willing to answer my questions.His staff is friendly and helpful, and I always feel well taken care of by them. I also appreciate the fact that I never have long waiting times to be seen.

ch
Review №67

Friendly service, great selection of frames, convenient location .

pa
Review №68

Dr. Brophy and his staff are very easy to work with . My entire family has been going to him for years . Very happy with them.

Va
Review №69

Awesome staff that takes the time to make you feel valued. Thank you!

We
Review №70

Very friendly and helpful staff. They do a great job with helping find what is in your budget. My 3 kids and I will continue to go here as long as possible!

Ly
Review №71

Very nice doctor and office personnel. Very happy and will definitely go back.

Da
Review №72

I have been a patient at Gresham Optical & Dr. Brophy for over 10 years. They have great office hours -- staying late some evenings -- and super convenient to schedule online. I even emailed them to determine my last appointment so that I could take full advantage of my insurance benefits. Great staff -- always so helpful -- and great doc -- always answers all my questions and makes great suggestions. I like to refer them every chance I get.

Br
Review №73

Dr brophy and his crew do a really solid job. Have been coming here for years and will continue to do so.

Di
Review №74

I love this place, they are always friendly, make you feel comfortable and actually listen to what you want. I have been going here for years and have never been disappointed.

Ga
Review №75

The doctor is great, but when it comes to the office manager, she is the Worst office manager I have ever seen. She makes comments to patients about her job that is not appropriate. She has Single-handedly lost the doctor two patients. My wife was made to feel as if she should go to Walmart and get her glasses there. The office manager dose not care how she talks to patriots of the office. When I asked for the manager she stated that she was and Smirked at me with a chuckle when I was trying to file a complaint on her, that was before I knew she was the manager. She should never have been made a manager, when the staff under her have more Morals and respect for their patriots. She did not contact us when my wife glasses came. It took me calling and 13 days waiting to find out that the glasses were there at the office waiting to be picked up. If it was not for the office manager, I wood have given a five star rating.

co
Review №76

Great place. Doctor Brophy is the best on this side of the Mississippi

SK
Review №77

Great service and advanced machines so you get the best medical imaging of your eyes. I would highly recommend this pace!

Da
Review №78

Worst place ever! Glasses werent done on time after over a month of returning them for the right prescription, I gave up after a woman on the staff was rude to me. Still have these over-priced and horrible prescription glasses. Save your money and go to Walmart. Never had a problem with them.

Ca
Review №79

Dr Brophy and his staff are just amazing! Dr Brophy is great and takes time to help you. His staff are very knowledgeable as well and help pick our the perfect frames!

Ka
Review №80

I am a first time client of Gresham Optical and they were friendly, helpful and supportive in the choice of glasses and help with my insurance. I would recommend them to my family and friends.

Wi
Review №81

Great people great service. Make your appointment now.

Ke
Review №82

Great staff who provide amazing service. Dr. Brophy is amazing, efficient, and hilarious. Ive never been so excited to go back for a checkup.

An
Review №83

Horrible service, of course unless youre white or white looking. They didnt care for making you feel welcomed, they basically make the least amount of contact possible. Overall it was a very unwelcoming feeling.

Ma
Review №84

Great service, Doctor Brophy is great, very thorough, and they also have a great selection of frames, and do a great job ordering and fitting frames to your face.

Ci
Review №85

The doctors and staff are very friendly and helpful!

Su
Review №86

Excellent providers and staff.

Na
Review №87

I have been going to Gresham Optical for years and feel that the care I receive is excellent.

Wi
Review №88

I was able to get in quickly.

Er
Review №89

I wish I could give zero stars... The receptionists were nice and all but when they asked to take a reading on my current glasses and I told them I would prefer not to cause these were over 6 years old and WAY to strong (I had broken my current ones) and they did it doesn’t matter they just need a base line... when the receptionist took me back and did tests on my eyes that I feel a dr should be doing considering that’s what I’m paying for I knew I was i trouble... the dr didn’t mention anything my previous dr mentioned i my visit ( the only reason I didn’t go back to previous dr was he wasn’t under my current VSP plan) I left wit a stronger script I came in with and don’t want to go back considering how horribly wrong they got it the first time. In the VSP insurance and google website they state they have an amazing selection of glasses which is a BOLD FACE LIE AND FALSE ADVERTISING!!!!! Their selection is basically minimal one wall and a case that had maybe 10 pairs of “designer glasses” it sucks cause now I will have to pay out of pocket to get a “CORRECT” script .. ohh and not to mention they NEVER called to tell me my glasses were ready for OVER 3 weeks the excuse was they use a company to contact people but somehow my number wasn’t in their system but yetmit was I. Their system to remind me of my appointment... DONT WASTE YOUR MONEY HERE!!!!

co
Review №90

Awesome service and great selection of glasses!!!

Br
Review №91

Quality service. Dr. Brophy is a good man, trust him with my eyeballs any day

Ke
Review №92

Gresham Optical got me right in, were very friendly and helpful from start to end. Dr. Brophy was as great to work with as the staff in fact, and I was impressed by their follow-up with me as well. Tri-Focals can be tricky, they did them right the first time! Thanks Dr. Brophy & Gresham Optical!

Bo
Review №93

Friendly staff and quick service. Lots of selection for frames as well.

Ma
Review №94

22 year patient ... Dr Brophy is the best in the Aye Biz ... mBs. ... I saw Dr. Saul today for 2nd time. Now 2 great Doctors in one place!

Ma
Review №95

Excellent service and very smooth processing, would recommend to anyone!

Br
Review №96

Everyone is always so good to me.

Mi
Review №97

Office staff and Dr. Brophy are all AMAZING!!!

Ke
Review №98

Love this place and the people who work their!!!

Ai
Review №99

Great customer service!

Da
Review №100

My wife and myself had a wonderful appointments on a Saturday at Gresham Optical and Greg Brophy, O.D. and his staff are great. He saw us togeather, whiched my wife realyy liked. The exam was very good and not rushed. I will be returning to them for future eye glass needs.

Information
38 Photos
100 Comments
4.7 Rating
  • Address:2150 NE Division St, Gresham, OR 97030, United States
  • Site:http://greshamoptical.com/
  • Phone:+1 503-667-2424
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–1PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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