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Public Storage
2636 NE Hogan Dr, Gresham, OR 97030, United States
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Public Storage
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Br
Review №1

Quick, easy, secure, inexpensive & friendly staff. Great resource while looking for a new place.

It
Review №2

The website sucks, can’t cancel your reservation online! Great storage units tho!

Ma
Review №3

Awesome! Had a Angle as a staff we chatted as through we were friends for every very helpful clean/organized a little pricey but well worth it will space /high ceiling and new update 🔒 lick👍

Ma
Review №4

Good prices and nice people in office.

We
Review №5

This is without a doubt the most horrible company to deal with. Even giving them one star seems too good. Before you rent a unit from them do your homework and make sure that you check the reviews and read the terms and conditions with a fine tooth comb. They are the most dishonest bottom of the barrel people you will find. It would take pages to list out all the issues that I have had with them but I am taking them to court for they are that serious. They will get into your unit with no notification and go through things and break them and thats just for starters. They will tell you that you cant have your door pulled part way down even in the winter or that you are only allowed on the property an hour a day or that they must be present. None of this is in the contract that yiu sign. They assume that becauee you have a storage unit that you are homeless or up to no good. Little do they know that sometimes its just something to do and a good place to do it. I am a crafter so I used my unit to make and store crafts and put things that I got at yard sales or whatever. Nothing wrong at all and they acted like I was fencing stolen goods. Thats ok public storage. Its your turn. I am referring to the one in Gresham on Hogan Rd

Ju
Review №6

The staff is very friendly and helpful

PU
Review №7

The customer service from Tiffany was exceptional I would come here time and time again

Sh
Review №8

Friendly and clean. Thank you Angel for helping me get the boxes I needed!

V.
Review №9

Just spoke with Jeremy and he suggested I write about my experience here. The employees at every facility Ive stored at have been extremely helpful and knowledgeable. Always eager to answer any questions. And they take this Pandemic very seriously.

Pa
Review №10

I suggested public storage to my daughter and she found this place near her. Angel is incredibly helpful and easy to work with. She got her a great deal on the perfect size. They are very COVID conscious, office is very clean.

Ja
Review №11

Thank you for helping me find what I needed

Vi
Review №12

Great place to go if you want your storage unit to get broken into. They didnt even offer to give us a discount. We paid in full to have our things get stolen. They handed me an insurance pamphlet that will only pay for the things I have a receipt for. Place is dirty, doors are left unlocked to the units amd apparently it took a simple crow bar to break the door open. No wonder there are lawsuits nationwide against this company for how they handle their business. Never again.

Re
Review №13

I genuinely appreciated Tyler’s help so much. He is such a sweet kind hearted person who made my whole month by reducing my rent. I didn’t even know you could do that? Thank you Tyler God Bless you and Merry Christmas ☺️☺️☺️

Ta
Review №14

I WAS ROBBED HERE. If you should choose to rent a unit here, make sure EVERYTHING you leave inside can be replaced and that you have EVERY receipt to prove it. Seems like it was pretty easy for the thief to take my family mementos. The security at Public Storage is not so secure.I removed my remaining things and Public Storage kept almost an entire months rent and the premium for their worthless insurance with no offer of prorating or reimbursement. Angel, you can try to make this right.Dont make the mistake I did.

Al
Review №15

I was pleasantly greeted by Angel, and walked through the steps of registering. She then walked me to the unit I would be renting. It was clean and ready for me to use. There are new, more secure locks for these. I felt like my possessions would be very secure. In all, it was a good experience.

Da
Review №16

Great prices and location just as I expected. I always get the best service from public storage.

Br
Review №17

Brian and Tyler are both very helpful. Recommended to reserve online before coming in. What a time saver! Visited Brian shortly after reservation. Very thorough, made sure I had everything for my specific situation. Best price in town I could find! Highly recommend! Thank you Brian for being amazing! Keep up the great work.

Ha
Review №18

Very clean location. Cheap prices. Always a good choice. What else would you expect from them.

Th
Review №19

Very COVID conscious business. Great monthly rates, $1 for the first month, and helpful employees. Angel had an answer for all my questions and I look forward to doing business here next month when I move.

Jo
Review №20

Came in to rent space, and was greeted by Tyler, He was very friendly and VERY helpful. He explained to me that making a reservation saves money on unit. I was pleased to find out that a reservation took $12 off original price!! He helped me pick out some mattress covers and other moving supplies that definitely will make my packing process much easier!! GREAT SERVICE I DEFINITELY RECOMMEND THIS PROPERTY!!!!!!!!!!!!!!! EXCELLENT CUSTOMER SERVICE

Li
Review №21

Very kind-hearted gentleman at the front desk. He was so polite with me and my husband, we had issues with our credit card and Tyler helped us set up automatic payments on our new card. He made everything very simple.

Ap
Review №22

I had to find a storage unit in one day. I have never had to rent a storage unit so I was a little stressed out about finding one with just a day notice with someone to be helpful and nice. The guy who answered the phone was very nice and helpful. Think his name was Darell. He took my information. Then Brian called me immediately and set up a time to meet up with him to do the registration the next day. He was very patient with me. I called him several times to change what time I could come and meet him. Very professional with the phone calls,registration,showing me the different size of units, and explaining the policies. I will definitely recommend this location to people. Thank you Brian for all your help. You made this a lot easier than I thought it was going to be. :)

Ti
Review №23

Tyler at 08125 came up to us as i was helping my mother unload, and asked us how the overall experience was at this property. He told us to give our feedback on here and handed me a card. Great place and wonderful people that work here this is our first month renting and everything has been good so far! Will update later on as my experience with this location progresses.

Di
Review №24

Very polite and kind salesman, was so attentive and helpful and showed me multiple units and answered all my questions. Upon walking the facility I noticed how clean and well kept everything was superb! Kudos

Am
Review №25

Great experience. We are moving and stopped in for supplies. The employee working was friendly and helpful. The box prices are a little high, but they are great quality.

Sa
Review №26

EXCELLENT customer service! I had the pleasure of renting here for over 2 years now and Brian and Tyler have been phenomenal! Tyler came out to my unit I was vacating to see how my stay was and if I needed any help! Very friendly and attentive! He shook my hand and handed me a review card and thanked me for staying. Only problem is the rent gets raised periodically and some of the doors at the location aren’t functioning. But overall had an AMAZING experience!

Ta
Review №27

I had the pleasure of working with both Tyler and Brian at this location. They were both very personable as well as helpful. They talked with me about what I needed to store so I could be comfortable knowing that I was renting only the storage that I needed, and helped me to understand the check-out process when it was time for me to leave. I highly recommend this Public Storage location.

An
Review №28

Just as clean and affordable as I remember. Great customer service.

Le
Review №29

Great place to store at! Been storing for over a year now and have absolutely no complaints. Very friendly staff who are willing to help at the drop of a hat! Great job guys

An
Review №30

Brian was great. Made the process feel seamless and smooth even though I arrived a few days late from the date I originally gave them. The storage unit presented as our option was clean and well maintained. Looking forward to what seems will be a good experience with Public Storage on Hogan in Gresham.

Sc
Review №31

Thought I’d leave a review to let people know how great a location this is. I vacated recently and have had 0 issues the past 2 years renting. Now that I have a place to call home I no longer require storage. But the entire experience was absolutely amazing. VERY friendly/polite staff members especially Taylor, he was so nice when I came into the office to let him know I vacated. Very well kept property and very good location 5 out of 5 for Public Storage! Thanks guys I’ll be looking at you guys whenever I come across the need for storage!

Fl
Review №32

My husband got a space here and very happt how easy and affordable the prices are here. Angel and Jocab have been amazing, thank you!

Ky
Review №33

The homie Tyler helped a brother out to get a good deal on some storage. Love these guys. They have storage EVERYWHERE, which is cool as well. Plus this specific location has a cool lighthouse look to it.

Ti
Review №34

I just came in to look at a storage unit and get a quote and to buy moving supplies and the counter person Tyler was very helpful and knowledgeable and showed me different units for decent rates. The property looked very clean and I originally came here because of the good reviews and will be coming back tomorrow to rent a space! Thanks Tyler at Public Storage

De
Review №35

Very satisfied with this company and location. Haven’t had any issues except rent raise but that got fixed by the gentleman at the front desk, very polite and professional and very attentive.5 out of 5 😊😊

Do
Review №36

Cant recommend Tyler enough. He was very attentive to making sure I got what I needed. The original space they wanted to rent me had a defective locking mechanism. They quickly found another space that was LESS money! Couldnt be happier!

Br
Review №37

Very nice, very clean and a lot of storage choices. If you have an inside unit I would suggest using a hand truck. Very long passageways.

An
Review №38

Great customer service very polite front desk staff man! Very kind and polite. Great experience overall thanks public storage!

Du
Review №39

I have stored my stuff at many storage locations over the years and I have to say that my experience here has been exceptional. Tiana was very helpful and professional. They have everything you need for moving such as boxes of all sizes and accessories. The best selection I have ever seen at a storage location. The security is top notch with security cameras and special high security locks. I can feel confident that my stuff is safe. Well done.

Jo
Review №40

Came in because of the good reviews online, and got a great deal for a 5x5. Property is very clean and kept up on. Counter person was very friendly and helpful. 5 out of 5!

Wi
Review №41

I currently have 2 units at this location, and I couldn’t recommend it more, Brian and Tyler have always been very attentive to anything I’ve ever needed. 5 out of 5. Only problem is the rent increase, other than that great location.

Je
Review №42

Ive never written a review before, but I had to say thank you to the gentleman I spoke to over the phone. I inquired about prices and he gave me all the information I needed on what size and items I would need to pack up my apartment for my move in November. Thank you so much.

Ke
Review №43

I had the best experience here! Ive never had a storage unit before and Tracy made it so easy and effortless! Not only did she walk me to the unit, even though its cold out, she made sure my gate code worked and I had all the necessities for storing my belongings! Thank you so much Tracy!!! Your customer service is commendable!

Ja
Review №44

This is a well maintained, safe storage facility. The people are very helpful. Weve been renting here for over 10 years - were very pleased!

Cl
Review №45

I went to a local storage place earlier in the week. I did not like their prices or location. Called public storage and they got me in same day, no hassle. Josh was easy to work with.

Ka
Review №46

Pros: The staff. Sarah, Long time relief manager very kind. Brian, the new store manager is a nice guy. The property is tidy for a storage facility. District Manager Mark was very easy to deal with when I had an issueCons. Pricing is high. However it is not the fault of the store it is a fact of occupancy rates in the market. Push carts dont move so well and the handles come off. Move in specials are few and far between.Overall a delightful experience. Would store again if necessary.

Ad
Review №47

I am preparing to move across country and needed some boxes. I talked to the guy in the office and he opened my eyes to all the necessary items I would need to protect my stuff. I had no idea. Thank you.

Ma
Review №48

This particular location is wonderful. Such a great experience

Sh
Review №49

I have rented from Public Storage on Hogan in Gresham at least 3 times over the last 18 years. Each time I have had excellent customer service. Brian, the gentlemen who helped me finish my reservation and set up my account was friendly, courteous, and very helpful. The facility is easy to get to, the property is clean, and the unit I rented was clean and easily accessible.

Li
Review №50

Moved into my large storage unit in May of last year and finally am now relocating. Realized almost everything in my unit has to go...so needed to downsize. Josh was super helpful in getting me into another unit and educating me about size differences in each unit...making my transfer easy and way less stressful

Ma
Review №51

Good space. Clean. Very nice people.

Be
Review №52

My fiance and I were moving to a much smaller place, but didnt want to throw out the things we would want again someday. We decided to look into getting a storage unit. We were not disappointed with the price, or the service we received. We felt very welcome with the girl who helped us. We would certainly recommend them to a friend!

Pe
Review №53

Very nice gentleman came up to me as I was putting boxes away in my unit and asked how my experience was and to share it on here. No complaints from me

Mr
Review №54

We had RATS in our unit the year we rented the unit, we told the manager who had to get a hold of the area manager who had to contact the regional manager.it took over a month before I was called and they told me a pest control company would be setting traps in our building, last contact was back in March 2019 and I was asked to drop off a key so they could put traps or bait stations in our unit, everything in our unit was covered in rat droppings as well as chewed thru our boxes, I ask if they would be cleaning all the rat droppings and clean our unit, I was told they would not do so unless we emptied the unit ourselves.We did go into the unit and cleaned all the rat droppings of our property,please keep in mind I was told the rat issue was being taken care of in the whole building as the whole building had rat issues.We had cleaned our unit back in March and we just moved out a few days ago on July 31st, when we opened our unit we were shocked at what we seen, all of our property again was covered in rat droppings and more boxes chewed thru.I was told to drop of a key so they could put traps and bait station to kill the rats, but it never happened, no traps or bait stations were in our unit.My wife had stored large stuffed Christmas decorations from her sister that past away from cancer last year and the rats chewed destroyed them and we found a dead rat inside that fell out as we pick the bag up, my wife was devastated by what happen to her sisters Christmas display as well as all the rat dropping on our property.i feel I was lied to by the district manage and traps or bait stations were never put in our unit or building, we we moved out on July 31st 2019I walked the property inside the building and outside and didnt see any bait stations any where, But did talked with someone that said the rat issue in still happening and rats are still getting in the units..I was going to call the area manager when we moved out on July 31st again, but he told me it would be taken care of and it was not,He told me to drop of a key back in March so the exterminator when they got the OK from the regional manager to hire a company would put bait stations in our unit, It never happened, so I thought it would be a waste of time.Very disappointing situation, as we will have to open and check each box before we can take them in to our new home.I hope corporate will take notice of what we had to deal with during the year our property was in Public Storage care.Unit 0548

F.
Review №55

Kept my stuff here for a while. Brian was very friendly and helpful the whole time I was here. Clean, affordable, and no long term agreement.

Ma
Review №56

Recently Moved out after storing for just about a year, excellent customer service and very professional staff, very clean and well kept property and not too bad on rates either! Definitely recommend this location!!!

An
Review №57

Beautiful property, and absolutely BEST CUSTOMER SERVICE EVER bar none!!Great Job Tyler & Brian at 08125

Ja
Review №58

Karla is the awesome! She made our experience getting a storage unit smooth and easy! So lucky we had her helping us out today! Would highly recommend a visit with her, even if it is just for awesome restaurant tips! :)

Ro
Review №59

Just moved out, Tyler was super nice and made the vacating process a simple task. Heres your review Tyler I told you id make you one! lol:)

Ja
Review №60

Came in for some boxs and tape and was greeted by Tyler at the front desk, super nice dude and was eager to help us find what we needed.

Ju
Review №61

Great Service and price!! Thank you!

Li
Review №62

Excellent service. Kristen and Karl are the greatest ladies at this place. The right size space for just the price. Fast and friendly service cant go wrong when the ladies ate running the show!!!

Do
Review №63

Kept a kitchen in storage here. Climate controlled was necessary. Only problem was the extra charges for special lock, insurance and etc. Additional 40 dollars.

Da
Review №64

Wonderful location, very well kept and cleaned. No complaints whatsoever!

Wi
Review №65

Genuine dude running the store, always will to help. Location ain’t bad neither!

Sa
Review №66

Thanks for helping my mom with moving boxes. Super friendly and even carried them to the car for us.

Pe
Review №67

Very nice place, clean and great discounts. Josh was easy to work with. No sneaky sales tactics. Great location.

Sa
Review №68

Affordable, clean, big property. Friendly service.

Ch
Review №69

Brian was a great help setting me up with a storage space. Walked me through what size I needed. I thought I needed a bigger one than I did. He saved me quite a bit of money by getting me into a smaller one. A great help!

To
Review №70

I own a local retail store close to this facility. We have used them for multiple years now for supply storage for the holiday season. The facility is always clean and well maintained. Tiana is a very professional person and knows how to make you feel welcome and I have always felt like I was the most important one there. I wish I had her on my team. She does an excellent job! Keep it up.

Cy
Review №71

We needed a storage unit very quickly and Brian was the most helpful and very customer service minded. He was very friendly and offered suggestions that we had not thought of. I would recommend you go see Brian if you need a storage unit.

An
Review №72

Karla & Mercedes were very helpful when it was time to close my moms unit. They saved her $93 by informing us of the potential for a refund. Truly appreciate their putting the good of their customers first.

St
Review №73

This was my first time using storage and the first location I went to didnt have a discounted first month for the size unit I needed so I was sent to this location. It was very easy and helpful. Alex showed me the unit and quickly got me checked in and on my way. Thank you.

Ry
Review №74

I’ve used public storage a few times times in the past and have been treated well. This is a nice location. The staff is friendly and helpful and the property is clean and has security cameras.

He
Review №75

Courteous, informative and helpful staff!Good access location. Supplies available. Could use more carts in the buildings, they are hard to find or not to be found on occasion. Overall working well.

Ka
Review №76

Such a wonderful team of employees!

Sc
Review №77

Alex was very helpful and personable. Very satisfied with the service, quality and price! Would highly recommend.

Ke
Review №78

Thanks Tyler for all your help throughout the rental process both you and Brian have been great and so friendly

Da
Review №79

Clean and safe!

Ro
Review №80

Very polite and professional staff, came in to store my 1955 Chevy that I had restored and needed a place for it to be while I re-do my garage. Property was very clean and overall had a great experience.

Ja
Review №81

Very clean, nice location alongside Hogan Road. Polite staff. Great experience.

Ba
Review №82

I came to look at a few units the property is very clean and staff was amazing even tho I didn’t rent at this time

Sa
Review №83

Josh was great to work with. Very professional and helpful. Decent prices on storage spaces and boxes.

Mr
Review №84

Just as friendly and helpful to my children as they were to me. Thank you for all you do.

Aa
Review №85

Genuine dude running the store, was very nice to and my girlfriend through our whole rental here. Thanks Tyler 10 out of 10

Sh
Review №86

Informative and Helpful. Good Access. Boxes and other supplies available. Josh went above and beyond to answer all my questions

Jo
Review №87

The staff was nice and helpful, the property was clean. I only came in for estimates and the guy working in the office was very polite.

Ja
Review №88

Great experience! Brian and the staff were very helpful. I would recommend this place and will return if I need storage in the future.

Ma
Review №89

Alex was awesome he walked us through the property, he was very knowledgeable about all the features. As a first time renter of a storage unit he made the process very easy.

Ha
Review №90

Karla is the sweetest and most helpful storage person I have ever dealt with. She has a great attitude and will get you everything you need. Thank you for being great!!

Da
Review №91

Not a bad experience. i think the guy who helped me was Brian, he was great! Thanks for the help.

Ja
Review №92

Great service. Tyler was VERY friendly. Decent selection of supplies. The property looked clean.

Je
Review №93

Great service and good price!

Ch
Review №94

Worst Storage Service ever!! The quality you get here is awful. The place is falling apart and nobody fixes is!! The doors to get into the buildings dont work and I have to walk all the way to the front just to get in. Also i sometimes find the doors swinging open they are so broken!! In the summer you can find hornets nests around the doorways that last for months!! The lights never come on in the buildings so prepare to move in the dark. My rent has gone up nearly 50% in a year and the quality gets worse and worse. All of this stuff has been going on for a long time so its nothing new. The only good think about this place is the employees are nice. THAT IS IT. Fix your mess public storage

Je
Review №95

I dont rent here necessarily, but i came by for supplies and they had EVERYTHING i could ever need and the customer service was immaculate. Definitely keeping this location in mind if i ever need storage!

La
Review №96

This location is terrific and Alex has been extraordinarily helpful. Have rented here on a couple of occasions and been happy with how well kept and how secure things are.

Aa
Review №97

I got to work with Alex recently and i could not have been more satisfied with his professionalism. Would recommend this Public Storage to anyone! Ask for Alex.

He
Review №98

The customer service is awesome! When it was time for me to move out a friend of mine needed a unit. I was able let her take over my account at my same rate saving her $40.00 a month. Thanks Karla!

Mi
Review №99

Karla was amazing! Very helpful and friendly while informative. I look forward to using Public Storage she made my experience a great one! :)

Ch
Review №100

Let me tell everybody Salina is one of the more coolest, business, polite, and very very helpful,employee, that this site has. Shes a person that keeps the walkways clean, aways,smiling very good with showing you how much the system works. If you dont have a lock she will quickly, introduce you to one the company lock if you have a question, shes happy to talk about n help if needed I give Salina 5 stars a employee the you can count very satisfied

Information
14 Photos
100 Comments
4.7 Rating
  • Address:2636 NE Hogan Dr, Gresham, OR 97030, United States
  • Site:https://publicstorage.com/self-storage-or-gresham/1798?pid=pslocalsearch
  • Phone:+1 503-573-5633
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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