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Bath & Body Works
17301 Valley Mall Rd, Hagerstown, MD 21740, United States
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Bath & Body Works
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Da
Review №1

I love Bath & Body products. And I especially love their sales. Make sure you subscribe to their mailing list to receive notice of all sales and special coupons.

Ta
Review №2

Nice clean store, but, the customer service lady, she did her little speech, then acted like she didnt have time to answer and questions. I have never had such poor customer service at Bath and Body works. The rest of my experience was great however!

Th
Review №3

Nice store. A little expensive even with the buy three get two special. Friendly and helpful staff, well organized store.

Br
Review №4

She was helpful soon as I walked in.

Ra
Review №5

Always so friendly, helpful and upbeat. Can never have enough hand sanitizer! 😁

Lo
Review №6

Very pleasant experience, the staff were very helpful. Products good as always. Cant wait for the 75% off sale.

ca
Review №7

Always like smelling the smells. Great sale at the time we were there.

Ci
Review №8

Love getting so many goodies here and good smelling items

Pa
Review №9

Alot to choose from I love the sales and the coupons

Ca
Review №10

The employees were helpful in helping find what I was looking for.

Wa
Review №11

They got me good. Especially fir my oldest daughter very intelligent people

A.
Review №12

Love B&BW!! Whew, theyre expensive, but worth it. I get lots of compliments when I wear their scents. Sales people really helpful. Hubby is really feeling the mens body creams. Go figure!

Ma
Review №13

This Bath & Body Works is my absolute favorite place to go to when I need anything from perfumes to candles to soaps, lotions, etc. The staff is always very welcoming and friendly, always there if you need help with a question answered or to find something in particular. Been going here for years and purchased alot of stuff here. I will continue to keep going here as well too. No matter if there is a few negative rates about them because I know for a fact what they are all about. Keep doing a great and fantastic job staff.

T
Review №14

Smells good

Ca
Review №15

Scored....wish they didnt have so many lemon scents

Di
Review №16

Lovr there products especially the wallfflowers.

Mi
Review №17

Great selection and good help.

Da
Review №18

This store has it all for your bath an body. GREAT PLACE

Ka
Review №19

I love this place smells wonderful in there shop

Be
Review №20

The lotions and sprays smell so good

Br
Review №21

Could not find what was advertised and went to the cashier and she asked Did you find everything? Ok? I explained what we were looking for she responded sharply saying well, if it isnt out we dont have it and not another word was said. Not going back.

Fo
Review №22

Amazing sales staff! Seriously.

Ki
Review №23

The people tgere were extremely nice and everyone kept a safe distance from each other and had a mask on

Ka
Review №24

Every single time i go in there the employees are all over you like its a brand new company or something. Most people know the sales and the drill. BBW is almost 30 years old and theyre still training employees to hound you. Thats with every location though. This particular location is always too hot, they need more air in there.

co
Review №25

Smells good lol

St
Review №26

My favorite store!!! Everything smells so good!!! I love it when they have the 5/for$20 sale. Stocked up on so many body sprays and lotions 😍 staff is awesome will definitely be back.

da
Review №27

Excellent selection but very pricey. I really wish that theyd carry all natural products. The body washes dry out my skin due to all of the harsh chemicals which basically makes it detergent for your skin.

Vi
Review №28

Good items

Ke
Review №29

A bit higher prices if things arent on sale, but outstanding quality!

Ad
Review №30

The prices are always a bit higher at places like this but you get what you pay for and ive never been disappointed. The customer service is always top notch and the employees are always friendly and helpful.

Mi
Review №31

This was the first store I worked in for the chain and its the only one Ill ever go back in. Its the staff. The manager has a good heart and attitude and it shows with the employees.

Ja
Review №32

Love love love the products and prices

Ca
Review №33

My Daughters and Myself Love Bath and Body Works... Theres so many Wonderful smells. And the girls that work there are so nice.

Mi
Review №34

Staff very helpful and friendly

No
Review №35

They have alot of interesting dents as well as soap, lotion, etc. The service is good and the people there are very nice so overall I think bath and body works is a great place if you need any bath products.

Ma
Review №36

Bath & Body Works is always fun and they have such huge selection of yummy smelling body items. I just love it!

An
Review №37

Friendly service and I can find what I am looking for and more.

De
Review №38

Very friendly environment clean and smells nice.very big selection to choose from for all your bath and body needs with excellent customer service.

Ti
Review №39

Tiffany the manager was completely rude. I had some scents that I did not like and I thought I would take advantage of the supposed 100% guarantee. They not only refused to even exchange them but only gave me $1-$3 for each of my 20 items. Never again!!!!!!

Je
Review №40

Always professional friendly service great sales.

mi
Review №41

Friendly staff...good buys

Te
Review №42

Never have the items I am looking for and never has an idea when they will get them back in.

De
Review №43

Great store, super nice and helpful sales people! Good deals!

Ma
Review №44

Truly love the scents for men and their candles are 2nd onky to Yankee Candle.

To
Review №45

Awesome place to be and I do not joke with the semi annual sales. Lovely customer service and even the staffs scent nice😊😊.I will always go there.

Am
Review №46

Each and every associate that approched us was very helpful and knowledgeable on the current sales and products that we were interested in.

Pa
Review №47

Ive been in here numerous times but this time I met Lisa and she was just absolutely wonderful! And made this time worth it... Thank you Lisa

Al
Review №48

Staff are always willing to help and are very polite. The store is always very clean and I never have a problem finding something I like here.

Ma
Review №49

I Love Bath & Body Hand Soaps, theyve got a Huge Selection of Amazing Sents. If you Love Hand and Body Lotions and Bath Sents they have them as Well.

Al
Review №50

I love Bath and Body works; I just dont appreciate being followed around the store.

Sh
Review №51

I am returning item for an even exchange n this cashier gonna roll her eyes at me n mumbling under her breath while giving me my money back..I told u I only need exchange.....!!! Nasty attitude...ok I took my money n went over by VS..

me
Review №52

LOVE IT!!! Great prices lots of choices!

Wi
Review №53

Staff friendly, my wife loves most of their products

ro
Review №54

Jess at the hagerstown store was very inviting and welcoming, very well, spoken and explain all products in the store and knew where the product was located in the store too.

Ta
Review №55

Lady was very helpful, enjoyed visiting with her and the best smelling stuff ever!!!

Tr
Review №56

Always have good deals. Very friendly employees.

ki
Review №57

Very friendly staff

Ta
Review №58

Love the coupons

Da
Review №59

Great products, not sure if amount matches price.

Je
Review №60

Very Nice Employees! Great Bargains

R
Review №61

I am not a fan of Bath & Body Works however, the staff was very friendly; the store was clean and inviting; and the selection is incredible.

Jo
Review №62

Always my favorite store, love there stuff!!

De
Review №63

I will not be returning to this store!!! Girl was very rude and this is not the first time I have encountered this from this location. I will only purchase online from now one!!!!

Sh
Review №64

The staff members are always looking to help if you need them.

Ni
Review №65

Great staff and awesome products.

Mi
Review №66

Daughter loves this place always friendly staff

ca
Review №67

Its ok but need improvement on prices

Er
Review №68

Love bath & body works!

Mi
Review №69

Friendly staff, well stocked and organized.

Ca
Review №70

I lover smell good

Ty
Review №71

Awesome staff that are always welcoming and friendly

Ki
Review №72

Love the semi sales!!!!

Mo
Review №73

Never have the entire set of the new fragrances!

Ma
Review №74

Wife loves this place

Jo
Review №75

Always has good sales

Ta
Review №76

Very friendly and helpful service.

Tr
Review №77

One of my go to places for gifts for my wife and daughters. Can be pricey but there is usually some type of sale going on.

Sh
Review №78

Found and bought exactly what we wanted!

Pa
Review №79

Very helpful staff...purchased what I went after!

As
Review №80

Everything is great!

Ba
Review №81

Love their candles

Li
Review №82

Lovely staff, great selection!!!!

Vi
Review №83

Nice sale

Er
Review №84

Awsome

De
Review №85

Great deals

Ch
Review №86

Awesome Service!!

St
Review №87

Always in stock and friendly employees

Je
Review №88

Fast and friendly service

Ma
Review №89

Expensive, better prices can be found somewhere else

An
Review №90

Always lots sales on various products.

De
Review №91

💘 their products

rh
Review №92

Changing the product, not liking the new line

Am
Review №93

Bad customer service

Tr
Review №94

Great service

Li
Review №95

Awesome

Di
Review №96

Love this store!!!

Ka
Review №97

Friendly cashiers!

Ka
Review №98

Nice

Go
Review №99

Cool

sh
Review №100

Great!!!!

Information
10 Photos
100 Comments
4.5 Rating
  • Address:17301 Valley Mall Rd, Hagerstown, MD 21740, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00646
  • Phone:+1 301-582-3478
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:12–6PM
  • Friday:11AM–8PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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