Im well known in alot of autozones. When you want to fix a car that day, autozone is my goto.

I was trying to replace a part in my car in the parking lot as the store closed, and was struggling because I know very little about cars and this is the first time I have ever tried to replace anything that is under the hood of a car myself. Jorge noticed I was struggling and while he was off the clock he helped me in pointing out how to replace the part, as well as helping diagnose the real issue once I tried to start my car and realized that the part I replaced wasnt the issue. If I ever need to diagnose or replace something, I am coming back here again whenever possible.

I was asked if I could leave a review if I was satisfied with my customer experience with Victor M. and I gladly am doing that! Amazing customer service from that man! Keep up the good work y’all!

This is a great location with excellent service. Victor help me out getting a new battery for my truck and made sure I had everything I need it to get back on the road. Definitely be back at this location.

One STAR because I usually get good service. Tonight at 7:45pm (9/10/2021) we went to exchange a part. There were 8 employees ON THE CLOCK and only ONE working ON THE REGISTER . They did not listen to what part I needed when I ordered it so I Had to return it for the right one. My son had to go to the back to pick out the right part.I live in Dallas and this store is in Haltom City. OWNERS/CORPORATE NEED TO REPLACE EVERYONE BUT THE CASHIER. IFI wasnt Getting my car serviced already I would have went to PEP BOYS/ ADVANCE AUTO/ OREILLY.

Came in today needing help installing a reverse light. Jorge was about to leave, as his shift had ended, but decided to help the last customer in the store (which was me, at the time). He was very helpful, attentive, and even took the time to explain each step and tool to me as he did so. It may not have been much to others, but it was nice to experience great customer service; something a lot of places lack. Thank you, Jorge.

Customer Service @Autozone....grab and chair on your way here, you’ll be sitting in line for 20+ minutes.

Staff was very helpful and I was in and out quickly. Definitely coming back. This is the hub store so they have basically everything here.

I just wanted to say thank you to Mr.Victor Mileo for helping our band find the correct windshield wipers that needed to be replaced on our tour bus! He left a wonderful impression and experience for the city of Fort Worth and Auto Zone.

I typically wouldn’t bother to leave a review but I am extremely grateful for the employee Victor Mileo that works at this location because he was the only one who payed attention to the fact that I was struggling to change my headlights while he was on his way out on his break. Thank you Victor if you get a chance to see this!

Item I bought was priced 14.99 and at the register it was much more I didnt notice till I had payed the bill and was walking out of the store thinking that was a high bill for what I got. The item was a 12 piece star bit set cost 31.99 ut again it was labeled 14.99 bummer

Guys were wonderful at helping me find the cvt transmission fluid for my car even when it was stocked in the wrong spot

I love this location. Theyre friendly and will do their best to help you get what you need.

Man I came to auto zone late at night looking for a break light and Jorge did a amazing job at helping me with my 2013 Nissan Altima light bulb for my breaks bro even came outside and helped me put it on because I didn’t know what I was doing 100% I appreciate him and will always come back to this auto zone as long as he is there great guy thank you Jorge keep up the good work bro

Great location, great staff, and thanks to Victor who helped me find the right oil for my car.

So I came in yesterday to get an alternator. Come in today to return the core and it showed up on my account as a charge not a refund. I asked to just verify, and the manager Bryan called me a thief and said I was trying to get over on him. I brought my receipt to the store to settle the issue and he wouldnt speak to me. Sent another manager to handle it and he let the line go out the door. It was as simple as saying a credit would be issued. I will be speaking to the store manager on Monday.

Good place to shop. Most in there are informative to talk about your problem with.

Its auto zone, they usually have what Im looking for in stock and I can take my used oil there with no problem. Big location with extended hours compared to other auto zones makes this one much better.

I noticed I had a headlight out. This location was the closest to me that was still open. I received awesome customer service and they even help me with changing it. Thank you Justin.

Love this place, the quality of the parts and the lifetime guaranteed, what could possibly go wrong. As long as you have all your ducks in a row and the receipts in place your lifetime warranty is in place for many years to come. The service is great the staff works as a team and the management is awesome. Ive been going to autozone for nearly 17 years and have yet to come across any issues.

Trouble sometimes but overall a great experience. They just need a couple more informative people

Great customer service from Victor who helped me with my windshield wipers.

The people, parts and service are great; however, their antiquated P. O. S. (i. e. Point Of Sale) 😉 Scanners will not read GPay from my more than adequate smart device; although they have We Accept GPay decals prominently displayed.

Auto zone at 6615 Meadowbrook was exelent Josh help was great he did help me to exchange my battery and give me the right one so my truck is ready to go

Took staff a min to notice me standing there waiting to be attended to and Store was not busy. But in all fairness not all your stores do this most are very good.

Always helpful, knowledgeable and courteous. My go-to store for everything auto parts.

Really bad actitud, bad customer service from Justin G, if dont like his work, now is the moment for find another job.

Full of customers very busy place but knowledgeable and helpful.

Trash I will never go there again if I can helpit

Lady there being so lazy and without knowledge about parts. I cant believe people at auto parts stores can be so underqualified.

Not great service from associates they were a little edgy. Sent me 30 minutes commute and they did not have the part the other store said was there or another that was supposed to be there.

Went in to get new wiper blades and wiper fluid and the employees were so helpful. They offered to put the wipers on and fill up the wiper fluid. Such great service. Thank you!

The tall skinny guy is absolutely helpfully amazing.

Had an issue with the parts I purchased, my fault. Manager was able to correct my mistake and he was happy to do it.

Some men was nice and one wasnt. But Ill still shop there.

They were very patient with me, even while I was stressed out and didnt know what to do. They too helped me out with part information and gave me some extra details that will help tomorrow morning. Its good to know there are many friendly people here, just not any on the highway.

Cant go wrong if they got your part

Workers ignore you when you come in. I was carrying a car battery (Im a 67 year old woman) and no one offered to help or tell me where I could sit it down. OReilly Auto Parts is right across the street. They have friendly helpful people.

The phone number is useless; it almost like its a recording, plays twice and hangs up. Had to call another store to check on if they have the part.

Went into AutoZone with a lot of people in line. they had two people working the front counter and four people stocking in the back. After about 15 minutes waiting they finally brought the people from the back to the front to help out everybody. I needed an oil filter.This the third time they gave me the wrong part. The guy did not even apologize for it. Im beginning to have concerns about AutoZones professionalism as far as the right part goes. Im thinking OReillys looking better.

I bought a part online, I received the purchase confirmation of the purchase in my E-MAIL,but the store was 30 minutes away.When I arrive they tell me that they dont have it and that I have to wait 3 days for the returnedWhat a Bad timeNever again Autozone😡😡😡😡

They always have the best employees they do a great job always have the parts I need at a reasonable price

Always always a super team here and management!

They might not be open 24 hours any more, but at least they have late hours!

Still the area hub for Autozone, but oh how I wish the would go back to being open 24 hours again. I have to tell customers who are stuck on the side of the road and from out of town that I can’t get the part until in the morning. Sucks for them and my pocket book.

Man, the old beater that I drive requires me to be at the Haltom City store at least once a week, and man Ive never met a more helpful bunch of guys! Not only are they very knowledgeable about their product and auto mechanics in general, but they are also always willing to share that knowledge to help you out in your purchase or your problem. I cant say enough good things about those dudes, high five high five high five

Onve employee very helpful other not so much. Couldnt process return because they had no gift cards in stock could not even exchange for merchandise because they had no cards. Mgmt fail to order cards means customers suffer. Horrible system

Friendly service, had all parts needed.

24 HoUr StOrE

Very helpful in finding the parts that I needed.Very friendly staff.

Nobody on cashier and no regard to what liners are as people just got in front of the registers and would be rung up without question.

Its so nice to know they will still help you put your new windshield wiper blades on your car!🤩

Very friendly and nice place. Another store messed up an order and they corrected it. They even dealt with my anger over the situation professionally.

Edited due to posted on wrong autozone. This autozone has late hours which helps greatly for trying to fix a car late at night. Also seem to have better knowledge and help then other autozones and parts stores I have been to

No matter what I need in the way of automotive parts os just have a question my Autp Zones guys & gals have always provided trustworthy advice and parts to meet the need.

We had our battery replaced under warranty and the customer service was impeccable.

EMPLOYEES ARE VERY HELPFULL&99% OF THE TIME I FIND WHAT I NEED FOR A VERY RESIONABLE PRICE.

This is my regular daily shopI love to come there the stuff always have a good solution

Waited in a long line to get oil and a filter once I finally got to the register Brian was helping I already had the oil all I needed was the filter Brian printed out the paper and pointed to the back and said your parts over there next customer I had to get the filter and wait in this long line again the worst service Ive ever had in any autozone if I didnt already wait in the long line i wouldve gone to oReilly down the street never coming here again.

Open til midnight! Game changer!

Cant go wrong with auto zone they are great all the way around great service

Very friendly and helpful got everything that I was needing at less than I was expecting.

Friendly personal, lack of knowledge and too slow and most of the time incorrect parts

Horrible customer service scott is very rude and understaffed. Save yourself the trouble go to oreillys in same parking lot.

Very poor customer service. Cannot get anyone to help me. One guy was doing paper work and one was stocking . And both of them wouldnt stop to help a customer, nobody even acknowledged me. So I went to OReillys and got great customer service.

Fast friendly service.

Emilio L was excellent!! He got me all the help I needed and was very quick and sharp!

Came in on Thanksgiving Day at 10 minutes before close. Irwin assisted me and went the extra mile. He is very knowledgeable, helpful, and efficient! He definitely deserves to be recognized as he is a great asset to this company. I am totally clueless to anything about cars and although it was cold, sprinkling rain, and almost closing time; he did not seem to be annoyed by 484875 of my questions or make me feel rushed. I appreciate it, Irwin. Store is also clean, upkept, and well organized. Thank you!!!

Well came in with battery to be charged left it came back 2 hrs they never charged it and had customer service rep had birthday took a counter person in front of the line ahead of me just bad 👎

These guys deserve more than 5 stars.Every time I come to this store, I come home happy and want to write 5 star review but keep forgeting until today.Some months ago, the brake light bulb in the middle of the back glass burnt out. I came there and bought a new one. One young man (I regret I forgot his name) helped me to change it right out there in the hot day.Some days ago, the strip on the frame of my car, top of the doors came off at the end, the young man name Jay G. advice me to buy the right glue and helped me to attached it back.This morning 6/1/2019, I come to buy the emergency kit and ask them to check emissions for my car, another young man name James C. (I hope I got his last name initial right) doesnt hesitate but happily checks it for me.He checks the parts prices for me, prints out the list of codes and problems that my car failed.Im more than a happy, satisfied customer and I know Im not the only one because the way they help and make customers satisfy have been going around for long time.I used to live very close to that area. Now, Ive moved about 7 miles away but if I have anything about car, I drive there and get help and they never fail me.Thank you guys and girls. Thank you, AutoZone.

Helpful staff

Is ok. But there no have the parts I look for.

Open 24 hours at this location. Nice team helped me make sure I bought the proper replacement bulb for my wifes car. Thank you!

Good people work there

I started fixing my car and they got every piece I was looking for and all of them come with a year warranty in any case it fail, so I could replace it or get my money back. The employees are always friendly.

Nice folks. Help me and save me money

Sold me a marine battery that needed a charge. Then after complaint they replaced battery with a gel battery

Wow open 24hrs! Thats a 5 star review right off the top lol! The staff here are quick, efficient, accurate, knowledgeable and, so friendly and, accommodating! And they are all of these things with the pressure of long lines and anxious customers.Thank you guys my visit to your store was quick and painless! Keep up the good work guys! I highly recommend this location!

Very courtious, freindly, patient and helpfulA++ Staff

30 mins on hold I got stuff to do

They always go above and beyond for there customers been going to AutoZone I guess for 20 yrs they always have the part now or within 24 yrs no hassle on returns. They price match they are my one stop auto shop 98% of the time. Thank You Autozone

Tracy was very courteous and helpful. He knew exactly what I needed and took good care of me. Great customer service!

Was told they would have the part, I drove 45 mins just to hear we dont have it here, go back and order it from the store near you well, guess what....they were the ones that sent me to you

Friendly staff always willing to help. Mitchell one of there grey shirt managers if always so helpful even after customers have yelled and screamed at him he will still great u with a smile and a how can I help u today. Store is always clean and tidy.

Real friendly people.. helped me change out my driving lights..

Awesome people that work there they really know what youre talkin about

Juan G. was very helpful!

I only go to this Autozone because of the service.

The manager on duty 10/26/2009 ( couldnt remember name) was very helpful. Helped me change out my battery because I was lost. Im not sure if he was supposed to help me. But he turned a bad morning into a better one. Thank you.

Great auto parts store. Great people to deal with.

They R 24 hours. Enough said. But there is more. The employees that work the night shift are the best AutoZone employees Ive encountered. Perry is really helpful and laid back. The Asian dude knows alot about lights and motorcycles. The Latina girl is cute and is awesome at stocking. Its a great place for car guy with insomnia. Best AutoZone no doubt.

This place is Awesome! Theyll help in anyway they can. Scott makes my day better everytime I have to go in. Thanx! See you next time.

Please please please hire people who know what they are doing. I went in ordering over $650 in parts, not only was I there for an hour, I was told from the lady cant use coupons, cant order the part I wanted, she didnt even ask or look into why she just said couldnt order the part and left it that. She tried to order the 4 of the same rotors haha really?! Then went to pull the parts and was complaining about getting the parts and that she had to leave by 5pm ( 4:47pm) to get her kid in the middle of my order.

Line moved fast. Helpful and informative staff

We have a commercial account and 90% of the time prices are way cheaper at the front counter than under my account! But when I call and ask for a different person I get a correct price.

The staff was courteous and knowledgeable. I did not get any attitude or the feeling that I was bothering them. They tested my battery and while it passed advised me that due to the age theyd recommend replacing it. They provided me a pair of gloves free of charge and ensured I had everything I needed to swap the battery out. I then decided to replace the battery bracket and they helped me ensure it would work before I purchased it. I dropped a part in the engine compartment and they provided me a magnetic probe to get it out without issue. I was there for an hour and completed my repairs. I have no complaints and would not have a problem visiting the store again.

Awesome service and a one stop shop thanks Brian for all the information and help

Marcos was very rude to me on multiple occasions. I spent $800+ on parts and asked him for some advice to make sure I bought the right items. The employees are typically be very helpful and the location near me but Marcos just gave me some grunts. Then when I was returning some items the general manager was issuing my refund and needed a second manager code. So Marcos comes over and I say hi to him. What does he do? He completely ignores me! Not a single wordThe general manager jokes he must of not heard me. I cant believe hes allowed to work with such a bad attitude and disrespects customers right in front of management. This is unacceptable

If they dont have it they will get it wait time within 24 hours very friendly assist in any event

Having to come by and pick up a part after calling and letting them know I was in my way bc my local store didnt have it. The associate had a attitude. Was rude and took to long to find the part due to trying to help other associates! One thing at a time my friend! Customer service was a 4 out of 10!