I told I could pay for the part via phone and would called when it was ready. That was on Thursday didnt get Thursday so called on Friday they it would be ready that day. I didnt hear from them on Friday. So drove out Saturday morning only find they was closed. Drove out again Monday morning and was told it will be 2 hour before it was ready. Waiting two hours only to be told that it will be 2 more hours. Now this its 12pm. Mine you I got to their location at 9am.The thing they could say is am sorry. But its going to 2 more hours. Or we can refund you your money. They didnt give a dam about my time or how far I had to drive. I would think that manager would have came out and something to me about their error. I was just with sorry it still not done. So now I think I will post on fb how I have been treated. I your corporate office read this these ratings. This is trulyunacceptable.

I cannot say enough good things about Ruben. We had a 2012 Civic Hybrid that had a failed IGBT for the IMA inverter. Ruben bent over backwards and spent a lot of time to find the correct part and make sure I was taken care of. I would guess he had few hours of his time taken up during the process including several calls from me to confirm we were getting the correct part. The part arrived when he said it would and worked flawlessly. I am proud to have him and his team on my side.

I use Fenix as much as possible when needing a good used part. Jimmy is my sales rep and does a fantastic job. He does a thorough search and goes the extra mile to ensure we get quality parts.

I hate giving bad reviews but this is the fourth time in the last four times I ordered a part here and they gave me the wrong part. They always say they have the part available online, call and order it, but it’s never the right part. They think it’s good business to waste time pulling wrong parts. I’m tired of waisting my time with this company. Be warned. Thanks Raul for waiting my time and not taking the time to get a picture of the rim to ensure the part is correct. I ordered a chrome wheel and you gave me a brushed aluminum wheel. Definitely not the same thing.

I purchased a reman transmission in May 2021 (we were told it would be shipped in two weeks) and received it was received at the auto shop for install on July 12th. 9 WEEKS!! 10 weeks no car! So, the core charge. core was finally picked up July 20th. It is now August 19th, another month of waiting and still no refund on the core!! What the hell people!? They do not care about the people they serve. Only that they get their money.

Rueben was the most helpful person ever. He helped me find 2 2019 Toyota Camry doors and got them shopped to me in the quickest manner possible.

Travis McLean is vey knowledgeable and one of best partsmen Ive dealt with in my 40+ years in the business. I recommend him to all of my fellow employees. Rpger Kimbler Classic Chevrolet Collision Center

Came in and was immediately greeted by Aaron. He was very helpful with answering questions and I was in and out feeling comfortable with the purchase of a motor. Thanks Aaron....great service, great price, great warranty!

(EDIT)I know Ive already posted this review but I wanted to add that of all the parts vendors I deal with on a regular basis, Jimmy has always been the first to respond to my calls or emails. I feel like I have to chase all my other vendors, but Jimmy seems to act with a level of quickness and efficiency that is unmatched by all else. That man deserves a raise!I do a lot of parts ordering through Fenix and I have to say, Jimmy Mohan is an absolute Gem. I will only go through him for all my parts needs, he provides quality service, he is extremely knowledgeable, and he never hesitates to make me laugh when I call. 5 Stars to you sir, thanks for always being patient with me :)

TRAVIS ALWAYS TAKES GREAT CARE OF US, UNLIKE OTHER SALVAGE COMPANIES WE VERY RARELY HAVE TO RETURN SOMETHING FOR POOR QUALITY, AND THE DELIVERY SERVICE IS EXCELLENT, THE DRIVER IS VERY POLITE AND PROMPT, IF THERE ARE ISSUES THEY ARE TAKEN CARE OF QUICKLY

I deal with Travis Mclean he is very professional and courteous and just easy to work with. I would recommend Fenix parts highly they have a good inventory great delivery service and above all they put the customers needs first and will let you know if there is a better solution then the one they offer helping keep you pocket book in mind as well as your needs.

Bought a complete door at a premium price for a Cadillac escalade. Travis stated door was complete. When it arrived it was missing the door panel. $185 missing part. Poor customer service, ethics and complete dishonesty. If you have an issue at this establishment file a complaint to TDLR or the Texas attorneys generals office.

Not trust worthy, especially the guy called ruben

Prices are decent but the customer service is horrible. CS desks are right in the front but nobody looks at you. Front desk has been empty for 30 minutes, one rep wont stop singing songs by Areo Speedwagon and Ive been waiting for almost an hour for a 3rd brake light that I called and gave a 30 minute heads up that i was coming to get. Price is the only reason to come here.

Hell of a good place to work and they have everything automotive you could think of.. I give them 10 stars.

Travis always takes good care of my parts needs. Always good quality and competitive prices. Great delivery team also.

Some of the best prices for GOOD parts. Travis does an outstanding job on getting me what I am looking for. He always goes above and beyond.

There seems to be a lot of shady people in this business, but my experience with these guys was amazing. They shipped me my part, a bench seat for a Toyota sequoia 2015 (not the easiest thing to pack and ship) quickly at a very fair cost. The part arrived in great condition, better than I expected. Dan from their Haltom city locations gets 5 stars from me. The guy was honest, straightforward, friendly, sent me additional pictures to make sure the part was exactly what I wanted and needed, without even me asking, acted swiftly. Anyway, great experience!

Erick was so awesome and helpful. He made my search easy and convenient. I totally recommend him and his company.

I buy recycled auto parts literally every day for my job, and I would not hesitate to recommend the parts they provide. JIMMY MOHAN is literally THE BEST! He has by far the best customer service of any parts rep I deal with and makes working with him super easy! Always a great product and quick turn around time. Keep up the great work, Fenix! And thank you, again, JIMMY MOHAN for kicking some serious parts guy butt :)

Ordering a engine was a breeze. I got it shipped to me the same day that I paid for it. I have yet to install it but things have been smooth so far. Thanks Jimmy and the Fenix staff for your help!

Not only was the front desk folks helpful aka Kurt! Shout out to Ruben for filling for Chris on vacation in finding my part! Great customer service is always appreciated! Good prices...good people... Good place to get your salvage needs met!

★★★★★★ I WISH I COULD GIVE YOU 6 STARS FOR CUSTOMER SERVICE!I BROUGHT IN MY 2014 FORD FUSION SE, WHICH NEEDED A NEW LEFT DOOR. I PURCHASED ONE FOR $433 BUT IT DIDNT HAVE THE SENSOR I NEEDED SO THE GENERAL MANAGER WAS AMAZING, HE WAS VERY HELPFUL AND ACCOMMODATING WITH MY SITUATION. IM HAPPY WITH MY PURCHASE AND I RECOMMEND TO ANYONE WHO NEEDS PARTS FOR THEIR CAR. THANKS LATE MODEL AUTO SALVAGE! ❤

Jimmy always has wonderful service!

I mist start to find out about this company....I haven’t heard this name before ....I heard it’s a good place to shop for used OEM parts.

Ruben Lopez is the man to see when purchasing any kind of recycled part. He will give you the best price in town and will never forget to call you back. Furthermore, if you have a return he will usually get it picked up next day. When you talk to Ruben you can hear the sincerity in his voice, he actually cares. The team at Late Model is always doing a great job, and I will be a lifetime customer.

Travis was the most efficient and courteous person I think Ive ever dealt with from a wrecking yard. He went above and beyond to help me find my part. Will be calling on him again in the very near future. Thank You, Travis....!!!!

Ask For Jimmy for excellent service! Always super helpful and able to locate me quality parts

I was frantically searching for a replacement light bulb and called late modrl auto. I had a amazing experience! Ruben was so helpful and found exactly what I needed. He even sent me a picture to make sure it was the right part! Ruben went above and beyond to help me! I recommend you calling for any parts you may need to get the best price!

$250 for a side fender on a 2007 Chevy Tahoe!?!? Thats insane from a JUNKYARD

I was looking for a rear tail light last minute. Jimmy was able to find the part quickly and efficiently. The part was available for me the next day. I was able to pre-order, and had no issues picking up my part the next morning. Jimmy even called the next morning to let me know my part was ready. Thank you so much Jimmy for your great customer service.

Sent me a complete door missing a door panel. Fraud

Jimmy Mohan was an excellent contact to deal with at Fenix (Late Model Auto Salvage). Very satisfied the service he provided.

Ruben is the man. The previously enjoyed parts these guys sell are of high quality and come with warranties that far exceed those of other recycled parts companies. The prices are way better and the quality is just as good as the like kind and quality competitor.

Ive had the pleasure of working with Jimmy Mohan for years. always quality from him, amazing communication and out standing customer service!

AWESOME CUSTOMER SERVICE !! TRAVIS IS THE MAN TO GO TO !

Jimmy Mohan was great! Excellent customer service.

We strongly advise against buying from here. They claim that they check all their parts, however, when we bought a used transmission from them it was FLOODED! Thats right! Gallons of water poured out onto the shop floor after the part was already installed. This was not disclosed prior to the sale. When I called to ask how they could help to reimburse me for the labor on the faulty transmission they sold me, they claimed that I should have bought a labor warranty. Bottom line, they do not check their parts, they will sell you a bad part on purpose.

Jimmy Mohan has always been there to help me out. Very professional and always has a competitive price!

Worked with Jimmy Mohan, great guy and found what I needed and got it to me fast. Thanks Jimmy!

If you want loss time waiting is ok !

Travis McLean awsome always there when i need a part

Thank you for the great customer service Jimmy Mohan, always a pleasure to work with you.

Pre owned auto parts, to your liking

Bad experience 😪3 weeks to get the engine and I have warranty on this

Bought a used transmission, they said they checked it out and drained the fluids and that they do that to all their transmissions. I took it to my mechanic to have it replaced, he went to change the fluids on it, and it was full of water. I called Late Model and spoke with 2 different people, they both told me that they offered a labor warranty on it, and I should have bought it. Most salvage yards dont offer a labor warranty. I would be willing to bet that they sell bad parts on purpose, so that you either buy the warranty and get a little bit of help if your part is faulty, or you have to buy the part twice and install the part twice. My recommendation is that if they have the lowest price, it is the lowest for a reason. A bunch of snakes work here that would do anything to earn a buck. They have no integrity and do not care about their customers, period.

Great parts at great prices. Customer service was also superb. Highly recommended!

Jimmy Mohan is always a pleasure to work with and goes out of way to ensure concerns or problems are resolved in a timely manner.

Great people, great parts and all are eager to help. This is your one stop parts store. Highly recommend..!!

Excellent customer service, Jimmy Mohan is professional and knowledgeable.

You have something clearly shown in the photos of the vehicle presented online, it shows in your system photos, but because you don’t inventory it you don’t want to sale it...? No one inventories EVERY part to a vehicle. Instead of going back and grabbing the part and charging a paying customer a fair price you decide to throw out a number 3x what is worth Brand new to go back and grab it knowing no one would pay that amount.... 🗑

Great service! Had exactly what we needed and all parts were exactly as they were described; 5 stars.

I called to get help and I was bounced around 3 times as if no one knew anything.

Did an online order through Fenixs Main Website, Fenix online customer service is pretty bad lots of promises of solutions and call backs that leave you with no solution, and no product shipping even though they tell you its waiting for pickup. Yea waiting for pickup on the junked car. This yard on the other hand took ownership of the issue and ultimately found the solution. Hats off to Jimmy! If I lived in TX you would be my go to!

Ruben Rocks!!!!Ruben has always had my parts on time and keeps me updated.Ive never had to wait hours for a return call when I leave a message.He knows his parts too!!!!! Thats why I always call on him and if he doesnt have it....He will always say let me check and I will call you back. (And he WILL call me back)You are blessed to have him as a part of your team. Knowledge is power when it comes to finding a part!!!!!!!Late model *Ruben* is Always my 1st call!!!!

Great service! Prompt and accurate. Would recommend.

Never disappointed with the service I receive. My salesman Jim M. was as helpful as he is knowledgeable. You wont find better service anywhere! A real pleasure doing business with them. Thanks for all your help!

Tony treated me with an air of disrespect from the beginning.I was interested in buying additional interior parts however Tony told me if I wanted to see the parts I would have to pay for them and they would pull them and bring them up for me to see. As much as I understood the no customers in the yard rule I was confused by other customers not having to pay until after the parts were pulled and they inspected the parts. (This was a very poor customer service example)Apparently Tony failed to submit the order to pull my part. After everyone that came in after me had received their parts and left I had to practically force him to acknowledge my presence so I could ask him for a status of my part.So after close to two hours I get to see the part I bought and the condition was horrible. If it had been something I could have cleaned I would have taken it however it was not.Dillon was great and very helpful, I requested my card be credited as the part was not acceptable and ended my visit to the business.Ps:I was told by a couple of the parts pullers at this location that customers are taken back to inspect parts often before they are removed or paid for (a common sense business decision that would have saved a lot of my time and your resources)

MY SALES REP JIMMY MOHAN is always on top of my needs and searches high and low to make sure he tries every source possible for me to get what I need ...

I have been dealing with Dan for years even before Late Model Auto Salvage was lucky to have him. Hes a great asset to the company. If you want good quality parts and delivered in a timely manner, hes the man to talk to. Not to mention, excellent customer service with him as well.

Very bad communicative servise. I waited 3 hours to pick up a dashboard for them to tell me that they had not even started to pull apart the dash, Also their parts do not come complete how they say that do. They make you pay up front for them to hold you down and wait for the part and end up wasting your time because of lies they started in the first place.

Tony was very polite and helpful, he help me find the parts that I was looking for. Exactly everything he told me was right, other salvage yard lied to me about the parts that I was looking for, but tony was honest from the start and got the part I needed! I recommend him and the company to anybody looking for parts!!!

Purchased a black fender over the phone at 9am. Was told by a “chris” it would be ready by 12. Drove 30 minutes to the shop, called and did not get ahold of someone that knew what they were doing until 1pm. Was told the part was not pulled yet to wait a minute. Waited another 45 minutes until the part was pulled, only to recieve the wrong color.

Ordering from late model has always been a pleasant experience. Dan has always took care of me by providing good and fast service with great customer care. The driver Orlando always brings me the parts on time and does a great job on communicating if theres any issues. I will keep doing business with them with this guys on there team.

I dont know much about cars but Chris really made me feel comfortable, and even taught me a few things about the car I thought I knew. . so happy i have an alternative to buying from the dealership.No stress, no aggressive sales practice. I would definitely send my daughter here for help.

Needed a spare tire for my daughters Jeep. Dealt with a guy named Jim Mohan. Was super friendly and easy to do business with. The other places I called wanted offset, and lug pattern, and other obscure information that I had no idea what it was. Jimmy looked up whatever he needed to, and found me what I needed in one day. Knowing my daughter has safe and reliable transportation is worth every penny I have, but thankfully Jimmy charged me the best price I found from three places I called. All my future salvage parts needs will go to Jim at Late Model Auto Salvage, hes earned my business!

Called twice to ask for a part thats on the website. The guy insisted there was no matching car on site. I asked to speak to another employee and he said sure, call back and I wont answer! And hung up the phone. I strongly dont reccomend getting parts here. Rude as can be...

Rueben was absolutely awesome! He was able help me find the parts that I needed very quickly and at a great price. He truly went above and beyond to make sure I had a great customer experience. I highly recommend Late Model Auto Salvage, very professional.

Very professional customer service !

Cannot contact anyone at this place. As soon as they answer they hang up. Great customer service. Not.

Ive been doing business with late model auto salvage for about a year now, and it has been nothing but great. Jimmy is my go to there, he is always quick to help and accurate with parts making my job much easier. The quality of parts that come from this place are always top notch making them my place to call.

First time there and I was very impressed with my experience there. Monica Martinez was very friendly and knowledgeable. I could tell she knows what she is doing and is such a sweet person. I will be sending all my friends and family there for car parts and ask for Monica😊

Have been ordering from Late Model for awhile. have good parts & reasonable prices. Jimmy is a great salesman. have worked with him from a couple of yards. very good guy. can also take a joke. I would highly recommend Late Model & Jimmy Mohan.

When I called over the phone the first time they held me on the phone for over 13 minutes, after my around 4th call I finally got someone who could talk instead of constantly switching departments.After coming in I had to wait an hour total for them to pick the part I called in for.And to top it all off when i took the part back to get a refund because my buddy had the exact thing I was looking for he was just going to give me, they failed to tell me about a restock fee that went from $25 to 25% of total purchase feeAll in all, I wont reccomend

I have been dealing with Late Model and Jimmy M. for many years! I have a choice of about 30 salvage yards for my collision parts and I choose them! I get first rate service and the correct parts the first time. Whether I need a body panel or a suspension part with ABS (like me) they are my first call!

First class service!! Called all over looking for a seat and Travis helped me so much!! He was always nice and never rushed my call!

Throttle body for my truck at autozone 198 here i got it for 54 very good price i tottally recomend i got waited less than an hour totally worth it..

Ruben has always been very helpful. I have used them for years with Nicks Automotive in Lubbock and they always make good on any deal. Appreciate everything they do

I have been using Late model for years for my shop and have always been a great experience. Jimmy has gone above and beyond for me in many instances with great customer service. Hes the guy you can depend on to get things right and orderly in a professional time and manner.

Posted: Oct 31, 2018Bought an engine for my Tahoe for $2,408. I paid for a 180 days extend warranty. I only drive my Tahoe on family trip out of town. 4 months into the warranty we take a family trip and 3hrs into the trip the engine started to knock. So get the truck towed home. Take it to a shop to see with the problem is. The shop said it a bad pistol in the engine. I call to let them know that I would be being the engine back. They tell me no leave the engine in the car and they will send an inspector out to see if it can be repaired. So I take my car home and let them know they can send an inspector out and that is when the funny business started. I call and they couldn’t give me a day when the inspector would be coming them I ask you talk to a manage and was told the manage would call me back. So I got no call back the next day the manager still too busy to take to me. So I called the next day the manage still too busy he in a meeting. Then I get a phone call back but it not the manager it an employee calling me back for the manger to relay a message the inspector can’t come to your home you have to take the car back to the shop so the inspector can come out. If I wanted a repaired engine I would have repair mine, I want an engine that has not been opened up. This is bad business. What do I pay extra for a warranty for SMH. If I can’t get a motor that hasn’t’ been open up, then just give me my money back and I can take my business somewhere else. I WILL KEEP YALL UPDATED ON HOW THIS TURN OUT....Update Post: Nov 12, 2018 Still NOT Resolution. NO call from management or the owner. I have been very patient at this point. Now I feel like I am getting the run around. If I cant get a different motor I would like my money back so I can take my business somewhere else.

I you are looking for auto parts this is the right place. Ruben Lopez is top notch. He has been my go to salesman for over 15 years. You cannot go wrong with Late Model Auto Salvage.

Whenever I am in need of a part for one of my vehicles or any vehicle I am working on, I prefer to deal with Jimmy Mohan. He is very knowledgeable, provides me with great customer service, returns all of my calls very quickly, and I know when he quotes me a part it will be a quality part with a fair price! Highly recommend and I will not take my business anywhere else. Thanks Late Model Auto Salvage!

Paid online last night and called 45 .ins ahead to make sure my part was ready and the guy said yes and to come on. I got there and they couldnt find the invoice or payment . At 4:45pm..snow they say I have to come back a d get next week!!! They are totally unorganized as one employee doesnt know what the other employee is doing..REALLY BAD CUSTOMER SERVICE AND I WOULD NOT RECOMMEND

Have used Late Model for several years now and Jimmy has always been my go to guy up there. Been very happy with the service and products weve gotten from them. Customer for life

I called to verify that they have a part before I came because Im an hour away they reassured me they have it. Only to get there and they did not have the part!!! Tammy at the front desk is absolutely horrible she said sorry cant do nothing about it. I just told her I spent toll tag money, gas and my time and she said I cant do anything for you other than give you other salvage yards numbers. I asked her if she would call the other salvage yards for me because she does business with them and they had me come out here for nothing and she said no do you want the numbers or not!!! Absolutely horrible customer service I would never recommend them!!!! I own my own concrete company and I would go above and beyond for a customer if I inconvenience them!!!! The only reason why I gave them a one star is because thats the lowest you can give!!!! Tammy also said to me that she would let me stand in her lobby to call on my cell phone the other salvage yard companies!!! I told her she was funny!!!! Absolutely horrible customer service!!!

Jimmy Mohan is a great sales rep! He has always taken great care of me and my team. Quick to answer the phone and return my calls. I get the right part the first time every time.Thank you Jimmy!

Great selection and great prices. Chris Ramer has helped me several times now, and he is my go-to man. Highly recommended.

I have always had a good experience with late model. Jimmy is always helpful and professional. I recommend late model for all your used parts. thanks Jimmy

Been doing business with Salvage Yards for over 15 years, been though it all and Ruben at Late Model is the GO TO GUY. Very Honest and thats very important in this line of work, and i have piece of mind knowing that the whatever we purchase from Ruben, being a Motor, Transmission or even misc things, will work properly. Give him a call if you need anything and you will thank me for it later.

Have purchased parts from Late Model Auto various times in the past as husband buys and sells cars.We only deal with Ruben Lopez. He is honest and fair in his pricing. If part isnt available he will let youknow right off. Will continue to purchase parts from this establishment.

I would give 0 if it was possible for their horrible customer service.

I bought an engine from Ruben Lopez at Late Model Auto Salvage and he was extremely helpful. My daughter blew her engine on a Nissan Pathfinder and Ruben was very helpful, fair and honest. I will absolutely be using Late Model Auto Salvage in the future. Thank you Ruben!

Always a top quality experience when working with Jimmy! Great service, great prices, and a great attitude! I highly recommend Late Model Auto Salvage and I highly recommend working with Jimmy Mohan!

Monica is great. She knows her job well and is a pleasure to work with. All parts I have bought in the past have worked fine and the lowest price around.

Late Model is a great place to do business with! Ive used Jimmy for many years now. Their pricing is fair and their delivery service is second to none.

Ruben was the best!!! Very knowledgeable and helpful. He helped me track down some pretty impossible to find parts, at a fair price.

Late Model Auto Salvage rocks, been buying parts from them for years. recently starting calling Jimmy and hes kick ass. Beats any prices and always has the parts to me ASAP. I will continue to use these guys.

Ruben is my new go to guy. 2006 Honda pilot. New cat and power steering pump. Trust these guys for parts and honest service.

Ruben Lopez was helpful and honest about the condition of his inventory. The service was excellent and was able to get my used part the same day.

I have always had a good experience with late model. Ruben is always helpful and very professional. I definitely recommend late model for all your used vehicle parts. thanks Ruben