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Mavis Discount Tire
5363 Southwestern Blvd, Hamburg, NY 14075, United States
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Mavis Discount Tire
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Ja
Review №1

Just had my tire fixed… Dan, the gentleman who helped me, was extremely knowledgeable and friendly. Did not try to sell me on things I didn’t need, which as a woman this generally happens when it comes to vehicles and repairs. Highly recommend them!! I live in the city of Buffalo and will definitely make the trip back back to Hamburg for service when needed in the future!

Mi
Review №2

The guys over at Mavis were extremely helpful and really quick. They replaced my tire stem that broke off my tire, I was in and out in about 10 mins. I highly recommended this place if youre looking for quick and friendly service with a really fair price!

Ca
Review №3

They got me in right away and took care of my tire quickly.

Ki
Review №4

Jerry got me in nice and quick. Very pleased.

Jo
Review №5

Replaced my tail light in record time. Dan was the best

Th
Review №6

Jerry and wez did a fantastic job. Quick !

Ju
Review №7

Jerry and Dan were great and quick! I needed A new head light bulb and I pulled right up and they were able to change it right away! 100% recommend this location!

Ju
Review №8

Had a flat tire fast and great service!!

Da
Review №9

Had the best experience with this place. Started the day off on a terrible note… popped a tire. Put the spare on myself and went to this shop to get the tire patched and put back on. They took it in right away and threw it on the car in no more than 10 minutes. Was able to carry on with my day like usual day n no time. The guy was named Adam… top notch. Thanks again, will be returning!

Ry
Review №10

Guys working there really took care of me. Tire truck had broken down on the day of my appointment and they gave a good discount because of that which is much appreciated. Tires went in great with no damage to the rim (which has happened before), I’ll be getting new snow tires here in the winter.

K
Review №11

Visiting from Florida … encountered GREAT CUSTOMER SERVICE… took us right in when for a tire plug on our rental when EVERYONE told us 2-3 hours wait … we so appreciate them ! 👍🏻😊😊A++++

Co
Review №12

Jerry assisted me. Even though they gave me a discount form the start, I got my truck back after an alignment and the steering wheel was not straight and pulled hard to the right. Took it back right after and they seemed like they absolutely did not want to take it back in after I told them what was going on. After they finally did they said they didn’t calibrate the machine for my truck and tire size. (which should’ve been done to begin with) He did not care that he wasted half of my day.

Ri
Review №13

Great service, very quick and easy. Will be coming here for all my car issues in the future. Adam was amazing. Adam helped out a lot, will be recommending Mavis to anyone that needs help

Bu
Review №14

Ever since I moved to Buffalo, the guys at Mavis has been taking care of me. Today they exposed that I was ripped off at PepBoys. I ordered two rear rotors and found out they did not even install them. You can imagine how frustrating this is. But the nice guys here made sure I was straight. When you stop by, ask for Jerry, this guy will be straight with you and help you out. Me and my wife are returning customers and I never had any issue with pricing, labor, or even waiting time here at this Mavis location. I definitely recommend dropping by if you haven’t already. 👍🏼

Ky
Review №15

This was my first time at this location and it was a excellent experience! Tim was fantastic as well as everyone else working there. I came in for what I thought was a suspension issue on my mazda 6. Turns out I just needed an alignment and tire balance. They also noticed part of my engine cover underneath my car was hanging and they fixed that free of charge! I will definitely be coming back for future service!

ae
Review №16

There service was amazing and thank you to Jerry he was very helpful and I appreciate you very much

Ro
Review №17

Adam and the crew in Hamburg did an amazing job. They took care of me right away and did everything I asked perfect!

Ke
Review №18

Super friendly. Quick and easy fix thanks to Adam. Recommend this over Firestone

Ja
Review №19

Got in and out very efficiently, it was a fantastic experience. Jerry kept me up to date with everything and will definitely be taking my car here if I have any other car needs

Jo
Review №20

Love this place, Adam was a great guy, helped me get 2 new tires in my rear. Cant wait to come back for the oil change. I recommend this place to anyone looking for good service and great prices.

TB
Review №21

Great experience with these guys, my boy Adam hooked me up for sure… I recommend!!!

Ta
Review №22

Jerry helped me very well with my alignment, great service from him. Sultan did an outstanding job on my two front tires. Easily the best two people who I have let work on my car. Both very trust worthy and extremely fast process, did not have to wait long at all!! Definitely recommend asking for those two when needing something done.

Ja
Review №23

Came into this location today because the Walmart across the street would not fix my tire for me. When I went inside I was greeted by two men who said they weren’t sure if they could fix it, but they’d do what they could to try and fix it. I left the store with my tire being fix and now it appears to be keeping the air in. Thank you two for your help! I recommend that everyone should stop here before checking out other places, the workers were awesome and very nice!

Gr
Review №24

Quick service on my oil change, fair price.Play area for kids. Place is very clean and Bathrooms are spotless!!

Ta
Review №25

I go to this location year-round for all of my car maintenance jobs. Service is super quick! Just got my oil changed in less than 30 minutes! Hardworking employees and good prices. Thank you!

Re
Review №26

Wow is all, I can say!! These guys are completely professional and extremely pleasant, have been taking my car here for awhile and every time I come they just get better with the service!!! Definitely would recommend this place for all your car care needs!!!

Ja
Review №27

Although the brake and shock job took longer than expected on May 12th, it was due to daily delivery issues for the required parts. The staff made sure I was well informed on the progress and delays as they occurred. The front end staff were very apologetic, and ultimately, the delayed service was well reflected in the cost. The staff appeared to enjoy their jobs, and everyone was helpful and polite. I would highly recommend this shop!

Ji
Review №28

Had a slow leak in one of my tires. Called the day of and the guys were super nice and told me to come in ASAP and would take care of it for me. Brought it in and had it done within a half hour and didn’t even charge me! Super nice of them and very appreciative. Definitely will be back.

Sy
Review №29

Great fast service and friendly staff. I got a flat in my tire and they took care of me right when I arrived. I had my 3 year old son with me who loved all the toys and movies in the waiting area. If your looking for fast friendly service I would highly recommend going here!

Al
Review №30

This was my first time taking my vehicle to Mavis, and I will definitely be returning for future services! The staff was great and so were the prices.

Br
Review №31

Great customer service! Adam helped me out with a nail in my tire was very professional and extremely nice about the situation. Definitely would recommend this place for any auto repair needs!

Ri
Review №32

Very good prices and customer service

Ro
Review №33

I had a great experience at the Mavis location. The manager fit me in last minute and they fixed my tire for free. I was very impressed with the service, the crew, and the manager.

Ya
Review №34

Best place in town employees very nice. I came in for a snow swap and customer service (jerry) was on point and handled everything nice and professional.Adam got right on top of things and started right away. Very gentle with my car.

Mo
Review №35

Jerry and Adam took care of me and made my experience the best experience possible. Patched up my tire in no time and got me in and out with the best customer service in the world! Definitely will recommend to everyone!

Je
Review №36

Great service today. Thank you Adam & Onay ( sorry if I misspelled) so much for fixing my tire when I was worried about it. Service was quick and awesome!

Xa
Review №37

Very polite and professional people here. Gentleman by the name of Jerry help me solve the issue with my car in very efficient and timely fashion.

Mi
Review №38

I always get excellent service whenever I come here... Be it a oil change or a tire issue. I always receive the best service in town

Aa
Review №39

Great place. They seem genuine, do good work and can be flexible. I have never had a negative experience here and they are willing to go the extra mile to make sure you get the best outcome possible. Highly recommend this place!

Da
Review №40

Jerry and Adam were very quick to fix my flat. In and out in less than 30 minutes without an appointment. Very helpful!

Bl
Review №41

MR. TIM HAS BEEN A AWESOME, PATIENT POLITE ATTENTENT, EVERY TIME I HAVE CAME TO THIS LOCATION...THE ENTIRE STAFF HAS BEEN VERY INFORMATIVE & POLITE... I LIVE IN BUFFALO & I COME MORE THAN 3 MILE FROM HOME BECAUSE OF THE AWESOME SERVICE & GREAT GREAT CUSTOMER SERVICE, WHICH IS VERY VERY IMPORTANT TO ME!!! I WOULD HIGHLY RECOMMEND THIS FACILITY TO FRIENDS&FAMILY

Ta
Review №42

Staff were great, quickly diagnosed the issue and really took care of my tires. Being new to the area it was welcoming. The great service was much appreciated. I would highly recommend.

x
Review №43

Quick in and out. Super friendly, fast, and overall good experience. Adam and Jerry did an amazing job installing my friends new wheels and tires. Will be coming back here

La
Review №44

Jerry and Tim were so helpful!! So nice and great experience!

Ti
Review №45

Quick & friendly service! Dan was great!

De
Review №46

Jerry offered me excellent service to switch my tire after I ran over a screw!!

Ka
Review №47

Extremely fast service and great team that works at the Hamburg location. Patched my tired in less that 15/20 mins. And the service was so kind.

Bi
Review №48

First experience with Mavis tire great service great people 5 star service it will be my tire store from now on

Pe
Review №49

Great place to get all your automotive needs done!! Best prices and great customer service. There mechanics know what there doing! Hands down 5 star rating!!!!!

Ju
Review №50

Jerry the manager great customer service!!!

Sa
Review №51

Amazing customer service by Adam! Would highly recommend! Thank you!

El
Review №52

Needed a quick fix for my tire and they took care of me. Very friendly, too!

Bi
Review №53

Beautiful days can turn quickly into bad days when sharp things puncture your vehicle tire. But in this case, it was a quick and painless repair, thanks to Adam. I was in and out within 45 minutes. No leaks either so a job well done, thanks Mavis.

Jo
Review №54

They were fast and efficient at a good price

Je
Review №55

Awesome staff, friendly got me in quick. I would recommend this location

Ja
Review №56

Jerry at Hamburg location was very helpful. No pushy salesmanship at all, just straight forward advice. Will Definitely be returning to this shop for anything for my vehicle. Recommend to all friends and family.

Tr
Review №57

Excellent service from manager Tim and employee Adam. Patched a nail in my tire in less then 5 minutes at the southwestern location.

aa
Review №58

Very helpful and seemed like they were a fairly honest bunch

Je
Review №59

Excellent service and fast.. highly recommended

Ti
Review №60

It was a great time I had a small leak in my tire and I just bought them at Walmart I went to Walmart and they tried to tell me they couldnt fix it because it was in the sidewall I went to Mavis met the assistant manager at a really good experience he actually fixed my bumper also that has been pulled down and he packed my tire great experience good day all around have to say I love Mavis

Wy
Review №61

Tim was very polite and knowledgeable about the service I was looking for.

Br
Review №62

I just want to tell you about an awfull experience I had with a free alignment due to a previous bad experience at the Lockport store. Also, the manager ar the Lockport store that gave me his business card mentioning the free alignment and replacement of my Toyota hub caps which was never taken care of is no longer there when I stopped in. I am at Dunn Tire in West Seneca and told me the alignment is all screwed up, the tires would be ruined if I kept driving the car, it is like a V with your hands and spreading your hands out. I called Tim the manager on duty today and he appologized, but really didnt care, told me all the other locations like Depew, think I am going to go somewhere else now? Mavis is AWFULL, go to Dunn Tire, and their District Manager, Bob Ziolkowski will make things right.

Ou
Review №63

I came in the store for a oil change and jerry greeted me and helped me out right away. They had Adam work on it and he was very fast and efficient fastest oil change I’ve seen!! Jerry proceeded to give me company and was very nice!

Do
Review №64

Super nice staff. Fixed my tire leak really fast and cheap. On a Saturday.

Do
Review №65

Went in for an oil change and tire rotation. I was met by Tim who was very courteous. Service began promptly. Facility was clean. Will definitely be back in the future.

La
Review №66

I was in crazy despair with a giant metal thing in my tire and these young men came to my rescue. Highly recommend!!!

Ji
Review №67

It was getting late on a Monday night and I needed to have a new battery for my Chevy Trax. I called and spoke with the manager Tim, he told me if I got over there right away they would take care of it before they closed. Even though it was late in the day they took care of me. What amazing service. So glad I found a place close to the house that takes good care of what I need. Awesome job!!! Why go anywhere else....

Be
Review №68

So happy with my experience, walked in and within 10 minutes my car was being serviced, Thanks Jerry!

Za
Review №69

Great service at Mavis Discount Tire Hamburg. Walked in with a tire losing PSI rapidly and walked out 30 minutes later with a patched tire. All staff I encountered was great and service was much faster than I expected.

Ji
Review №70

Jerry and Adam were very helpful and provided great customer service. They were very quick and amazing !

Ja
Review №71

Staff was friendly and courteous. Came in for a tire-leak repair and was in and out in under an hour.

Li
Review №72

Got a flat tire and they had it fixed and back to me in an hour! Great staff and I will definitely be back for any future needs!

Bu
Review №73

Jerry and Jesse were excellent. I can’t say how awesome they were in helping me in an emergency get my tire fixed!!! HIGHLY RECOMMEND!

Da
Review №74

Perfect timing! Went for an oil change and tire rotation! Super awesome pricing, more than half off of what I usually pay for down the road from my house! Will continue to come here. Awesome and friendly employees! Thank you Tim and your crew!

Pa
Review №75

Jerry here is amazing ! everyone is so helpful and nice and make you feel like family and that you can trust them ! My husband and I are returning customers. They go out their way to help you and give you good advice on any car issues.

No
Review №76

Adam was very helpful and I had an overall good experience

je
Review №77

Great speedy service in and out also applied coupons for my oil change.

Al
Review №78

Had to wait a while, but overall the service was good, and the staff was excellent.

Jo
Review №79

Good people, great service.

Do
Review №80

What a joke this place is...have a appointment show up on time ..management said sorry cant do your tires cuz ever one of his guys has quit and there is only news guys here and your rims are really nice....great way to ruin someones day wast of time....

Ka
Review №81

Great customer service. Jerry and Alan especially! Very pleased with my experience.

Ca
Review №82

Very accommodating. We had to miss our original appointment but the staff was able to get us in later on the same day. They were very thorough and efficient. They also gave us fair pricing.

Ju
Review №83

Jerry, was awesome got me in and out in no time

41
Review №84

They always get you in and out in a timely fashion. Staff is always friendly and willing to help.

Tr
Review №85

Great customer service very fast cute working gentleman, especially the Asian boy Adam he was so nice! Even asked me if I wanted tim hortons while I was waiting in the waiting room :))

Ty
Review №86

Tim and his staff have the best shop in and around Hamburg. Not only are they professional but they are very friendly but courteous as well! I will continue to get my truck and my wife’s car serviced here for years to come!

Jo
Review №87

Great prompt service.The staff is honest and never try’s to sell you something you don’t need.

As
Review №88

Wonderful customer service and help. I went to get my winter tires on my car (I already had them in my trunk with separate rims) and they didnt charge me anything for it. Im definitely coming back here in the future!

Mi
Review №89

Wonderful. Very fast and the job was done perfectly. The customer service is exceptional.

Su
Review №90

Very good. Courteous. Great waiting room and one for kids. Of course social distancing. Nice big clean bathroom with changing table.

Ca
Review №91

They complain about working hard and I probably do more work on accid than they do on purpose. Expect long delays and serious attitude. Customer service horrible. They got free air for your tire. MAKE AN APPOINTMENT. I made an appointment 6 days im advance and was still treated like I was a thorn in their side. (And I killed them with kindness.)

Co
Review №92

This place strives for great customer service. There is a new young manager at this location and he is phenomenal at his job! The manager really showed concern for every single person that came in the door. He went above and beyond to help every customer especially the ones in need. This shop is truly a trustworthy mechanic shop that always offers additional discounts on top of discounts! I will continue to bring my vehicle back because i know I’m in good hands. Thank you gentleman for everything!

Ch
Review №93

Mavis was incredibly helpful, efficient, friendly, and fair in servicing my vehicles many needs.

Me
Review №94

Had an appointment for a tire change at 4 pm. I figured an hour max, the wait was 2 hours after an hour and a half and the tires still weren’t put back on I asked an employee how much longer it was going to be. His response was “I don’t know, why?” I responded that my appointment was at 4 and I think this is getting kind of ridiculous. He informed me it’s harder than it looks. This place literally does tires as their main business and they can’t do tire change in an hour? I left as the employees were putting on their jackets to go home. They gave me a $20 discount I believe for my wait. Then on my ride home every tiny bump in the road made my car sound like it was falling apart. I will be taking it to my own mechanic to find out what’s wrong because I don’t trust that they didn’t do something to my car.

Ra
Review №95

Very fast Gery and his team at all keep it well

Ba
Review №96

Tim and Jerry did good service by me really appreciate it thank you

Sh
Review №97

Got an oil change, they where friendly and quick with great quality service!

Da
Review №98

Amazing customer service every single time I come here. Really appreciate the staff! Great job guys!!

Dj
Review №99

Went there today. Was supposed to go yesterday but there was a confusion between my order and my brothers order with tires. It was my fault since we both used my phone number. But they cleared that right up and I was in and out in less than an hour with four brand new tires. Quality work. Plus their prices wont break your wallet. They have pretty much any tire you can possibly think of or want. Customer service was phenomenal. You just got yourself a lifelong customer.

Ke
Review №100

I bought 4 new tires from Mavis and had them mount them along with doing an alignment. They were friendly enough and the service seemed fine. Fast forward a few months and I notice my steering wheel was not straight at all. I didn’t take it in immediately because I was able to drive fine and it was during the social distance regulations and I was trying to avoid unnecessary appointments. I eventually had to take my vehicle to my dealership for warranty work at which point they pointed out that my tires were all backwards. I didn’t even know that was a thing. Turns out the tires I bought had to be put in specific spots and they were not. I brought it back to Mavis and they fixed both the alignment and the tires BUT I was met with a blank stare with a hand out for the keys. I didn’t ask for any discount or anything like that but it would’ve been nice for them to acknowledge their mistake with some kind of apology for the inconvenience of the whole situation. A simple apology of any kind would have avoided a review to be honest. I don’t think this shop takes very much pride in their work or their customer service and that’s a shame.

Information
21 Photos
100 Comments
4.3 Rating
  • Address:5363 Southwestern Blvd, Hamburg, NY 14075, United States
  • Site:https://mavistire.com/locations/hamburg-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 716-412-0010
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–8:30PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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