My husband goes to Auto Zone for all parts and other things to fix the car. We dont never take our car to the Automobile Mechanics. His been working on car for years and his a pro at working on vehicles. The employees were polite and respectful. And the store was clean. And if they dont have your part they will find it at one of the other stores and have it brought to their store and usually they try to have it there same day but if they cant its always there the next day.
Always have what I need and/or go for and the staff is always very helpful and polite. Great environment!!
Store was packed with employees right outside the entrance door smoking were they can visibly see all the customers. The guy that helped searched for my part that the computer said they had in stick but came back and said it wasnt in its spot. Sent me across town to another store and they didnt have the part so they were nice enough to call the other store and they thankfully had our part. Could have saved us gas money and time by calling ahead. Will be calling each store before we head out next time.
Employees are always great, always nice, really friendly and easy to talk too!! If one dont know the answer to what your asking they will usually find someone that does lol!!
Helpful and attentive customer service. Overall great experience. It was a bit busy, but this may have been due to the time of day.
Great service customers service Reps know there business trained very well nice experience
They have parts but to find out on phone aunt going happen and check ur parts. Dont always give correct parts
Not the best customer service in The Hamilton East side store
Several times Im ignored or pastoverrr but not this last time
Great local auto parts store in town. Must have! :)
The employees are wonderful here!! Even with covid restrictions they were wonderful and definitely would come again!
I have never been there but I was this morning and got some wiper blades for my truck and the guy put them on for me. I didnt know how to do that so I asked if he minded to do it for me and he said he didnt mind. So I recommend this place to anyone who needs help on the fly cause this place rocks!! Thanks to Jordan [employee]
They didnt have the parts I was looking for. Otherwise they have decent prices and a good selection of parts for common needs like brakes or wheel problems
They are always well stocked and very helpful.
They Always give you the wrong part
Got the right parts I needed
I get what l need and the service is great today
I liked the company better when it was called Nationwide...
Wonderful service always have what you need
Friendly workers, alot of in store purchases available an you can order things online from them an pick up at a store near you, very convenient an trust worthy
Stopped in for a turn signal bulb. Eric helped me out and even offered to changed it out for me. All in less than 15 min. Thanks again Eric!
Very good place to get what you need
Is A car & truck parts store
Everything u need for ur caar/truck
Very helpful. Gave extra time even when closing. Thank you Nina an d Mike.
Always great parts & service at competitive pricing.
Friendly service
Needed a part at the last minute... everywhere else was closing within the hour. Online it said that this specific location had the part in stock that I needed. I called to verify before going out there to get it. They were fast and courteous and letting me know that the part was in fact in stock there. So the only real option I had, I made the trip to pick up the park
They install parts
Rock Auto is literally half the price for the same brands but if you need something quick then its your place.
Lady there was rude and short
Good selection of. Major brands and store brand
I asked this lady who was working - (I didnt catch her name btw) where a valve cap for my tire would be and she had the worst attitude in this world and was very rude about it. Was very disappointed because every other time I have been there the guys didnt mind helping me. A man even came out to my car and physically helped me put my new bulb in for my headlight.
There parts most of them garbage,and there prices are way to high
Took three trips to get right part. Do your own research before you get there. Check your purchase before you leave the store. Got wrong part, returned it, got right part but didnt work properly, had to disassemble and return for another part that worked correctly. Way too much time spent obtaining part.
Excellent service. Found out what the part was, wasnt in stock. Was there next day, on time, as promised. Had trouble with one ordered part, they came outside and installed it for me when I got stuck doing it myself. Was simple part that didnt require tools, I lacked hand strength to snap in new part was all. Pleasant shopping experience and found some great deals while inside. No pressure, all help.Professional and great service great prices.Will definitely return.
Very helpful crew, answered all my questions and went out of their way to help get me back on the road.
Clearly disrespected me because of my race. Rude the whole time and sold me the wrong battery. Went back to exchange for the correct one and they had a completely different name under my number. Im guessing just in case i tried to return it with no receipt. People like you guys are the reason this world is so messed up. Definitely just lost not just my business but also friends and family.
I really this auto zone. The staff are very friendly and help out when needed. I was able to change my own tale lights with the up of a staff. I purchased the lights and handed me the ranch and gave me directions. The shop was going to charge me $50 to $100 for a $12 dollar shop. I am thankful for the staff and may God continue to bless them for their guidance and honesty especially to the struggling single mothers.
Autozone is great if you need a quick tool or part for your vehicle. One of the things I like is a technician will check your battery for you and a few other little things to see if a underlying problem is causing your vehicle to act up if its not working correctly. Decent prices but some parts arent orderable or stocked.
Was able to get the part I needed for my car with the Erics assistance. Great customer service! Thank you!
This AZ is my personal favorite Im 50 and will be 51 next month..i still remember comibg into this place with my dad when I was 16 and started driving..Dad said I need to learn how to care for the automobiles if Im going to be driving them at the time he had a brand new 1 ton GMC pickup that I was dying to drive but was not allowed because I was to green as he called it to drive it he paid a little over$ 4,000 dollars for the truck and 20 years later he sold it to me for 1500. And auto zone has kept that truck on the road rain or shine with their great parts and unlimited lifetime warranties.. SO IF YOU PLAN IN YOUR VEHICLE LASTING YOU A LIFETIME put it into the pros hands at auto zone they wont leave you stranded... I Love you dad, thanks for the GMC......
Just got a part for my car right away
They are helpful but you have to ask for help before they offer because they like to talk to each other more than helping the customers. But once you get their attention they are helpful.
Good place
Most unhelpful AutoZone Ive ever visited. Go to the OReilley next door if you want good service
Friendly service
Best prices for auto parts or if not they match other parts stores
They have some of the worse customer service. You might as well go to O Riley’s which is right next door.
Staff is always very knowledgeable of their products and very friendly. I was unsure of how to replace my windshield wipers and made a comment about it. the man that helps me choose which ones to get also came out and put them on for me.
Friendly and helpful
Close to home, good prices.
The manager Dustin went above and beyond. He was very helpful and I appreciate him and Ill definitely be back
Very helpful. Asked if an associate could help me with my AC recharge and he came out shoes me the right way thank you!
Cool staff fast service always got your back when in need
Had to go back 2 times because they keep giving me the wrong oil filter
Everybody that works there is eager to make sure you get what you need, suggestive selling I guess, I always get more than what I need.
Love that they put my wipers on for me. Very helpful and knowledgeable.
Organized place. Always spotless great service good prices.
I walked in and had 2 people helping me! I am a woman and was treated with respect if you have question they will anwers them for you. I left there feeling informed about what was wrong with my car. The other auto parts store I have been to also made ne feel like I stupid.
First off I just want to say that I will never ever be going to any autozone ever again in my lifetime. And as for this autozone I would never send my worst enemy there to get a thing the employees are horrible and very rude. Went to replace my headlight bulb which they would not help with but then I proceeded anyway but due to my big hands need to loosen a bolt but yet again they refuse to help wouldnt let me borrow a wrench in the parking lot to purchase a new one. And I know for a fact they will let you borrow a tool cuz Ive replaced alternators and starters in their dam parking lot in the past.
Always have what I am looking for. Employees always helpful!
I went in for them to read my check engine code but the guy was disabled and wasnt about to reach under my dash to hook it up, he asked me to do it but Im not a mechanic so I said no and left. Dont advertise what your people CANT do.
Good place to go get parts for your car
Great staff great service they take care of you
Best place to get auto parts and they are pretty reasonable
Quick to the point and price ??
Everything you could ever need ànd most of the things you could ever want
Good place to go get things like oil and fuses.
Id say they are helpful really appreciate that
Was at the checkout for 25 minutes and no associate was to be seen or heard. Finally two associates came out. One helped the two men that came in after I did the other turned around and went back to where he came from. I waited another five minutes and decided O Reilys might be in the mood to sell their products. Walked across the parking lot and in and out of O Reilys in less than two minutes. I think next time Ill go to O Reilys first.
Tried looking up parts but seems your more worried about other things but parts
Always have whats needed staff is cool
Great always has the parts you need
Priced right, very helpful ppl
Place is great people are very friendly
Everything is here. Ask for reward card
Good location! They can get busy sometimes but they can keep everyone flowing and they usually have everything I need..
Was a good experience. I needed a gas cap in a hurry and they got me on the road quick
Prompt friendly service. Didnt seem like the typical autozone staff ive encountered. Organized and a decent selection of tools.
Look for the bearded one hes good
Always has Parts in stock in great people
Wrong parts wrong people. Sold me wrong present to OReilly and got the right ones
When I went to him for a battery exchange they put the battery in the wrong enough said
Got what I needed
Not the best service as their records were not up to date on customer side
Knowledgeable friendly service
Decent prices, great selection.
Car parts
The guy was very helpful and kind
Waited 5 minutes but no service, so I left and ordered Rainx wipers from Amazon. Glad I did, the same wipers were half the price.
They were quick and efficient
Slow service terrible customer service except for the last time I was there the young man that waited on us knew exactly what he was talking about when I was there the day before the other worker was very slow and considerate had to go back two times for him to do an engine check light for me you finally did it but by then it was getting dark I think I will from now on go to other auto parts stores
AutoZone there all right the parts are
Didnt have the part
Great staff. Clean store
Always have what we need
Good service. Knowable employees.