Lorena in the Blooms Floral Department gave us outstanding service. She managed the flowers for my daughter’s civil marriage ceremony and then a year later for the actual wedding celebration. She was a joy to work with and the flowers were amazing. The arch piece set off the site of the actual vows so nicely that no other decorations were needed in that area! The bouquets were beautiful and Lorena actually ran around town to make sure that the hydrangeas were exactly what my daughter had envisioned. The cost was significantly lower than any other establishment which allowed us to have an abundance of floral components. Thank you, Lorena, for making our vision come to life!

I used to shop at the competition for years, & now this is the only place I prefer to shop. When I shop at H-E-B I feel none of that pressure like from the other store where they want to check receipts, & have no staff available to help customers. When I walk in the doors of H-E-B I feel delighted to shop there while using my app to find the best deals & coupons. The store always appears clean, stocked, & a friendly welcoming environment. The aisles are clear, products faced, & employees walking around to make sure things are in order. H-E-B is so keen on its customers needs that they will open more lanes just to get customers on their way. The competition doesnt do that. If I had to pick out anything bad would be how you can not see around the corners when exiting & entering the aisles.I am a single father of five children & four of them live with me, so when Im out shopping I do not want people running into my cart loaded with my children. Yes, I could stand at the front of the cart & lead it, but now Im more in the way in aisles that are not very big at H-E-B. I feel it would benefit many if H-E-B would put mirrors at the end of the aisles so you can see if someone is coming & not crash into each other. Cause I am totally willing to assault people over my children. Dont worry, I have bond money💯.

I love this HEB! Its close to home & has everything I need! The associates are amazing!

I really enjoy shopping at HEB! I always find what I need to make sure we have quick meals for dinner.

The self checkout staff needs to sharpen up their game and pay better attention. Some of the front end managers can be rude and dismissive of customer issues. The parking lot it to small and the isles tend to get clogged with the store shoppers who build orders for pickup. Im glad there are other HEBs in the area where these issues are absent.

Loving my H‑E‑B today! Thanks foe making it an easy pick up! 💕🎶

I love shopping at HEB. And have the best deals.

Friendly place. Employees always eager to help. Store brands are affordable and of great quality.The bakery makes excellent bread.

Great selections of wine. Great prices for everything in general. Friendly staff.

I usually enjoy shopping here. The employees are very pleasant and helpful. However, the past few times I’ve gotten produce from here I found a bunch of moldy ones in the middle of the bag after coming home. (Strawberries, blueberries and lemons to be exact. As well as bread) I value organic produce and it does cost quite a bit more so having to throw half away is annoying. Since I do not have my own vehicle at the moment, I am unable to just return the items . I just hope this changes so I can continue shopping at this location and not drive all the way to Cove.

Great place for grocery shopping. Good service and variety and reasonable specials and prices

This HEB is clean & organized. I love this particular location because even though the parking lot is full, people are not bumping into each other. The staff is always great when it comes to customer service.

HEB HAS THE BEST PRICES, BEST PRODUCE BEST MEATS the NUMBER ONE BEST CASHIERS SO POLITE AND KIND. MANAGEMENT PERSONAL ARE COMPLETELY RESPECTFUL TO THERE EMPLOYEES AND TO THE CUSTOMERS.. HEB is way better then any other store around. ..

Wish they would teach their employees how to bag...I cannot count the times my bags have ripped open before I got them in the house...I will start to bag my own groceries from now on!!!

HEB is by far the best grocery store in Texas. The one in Harker Heights has a smaller selection than others, but still a great store nonetheless. HEB needs to be in more cities in Texas. The food is fresh, the bakery is awesome and the deli is pretty good and the meat/seafood department has a nice selection.

Everything I needed was available and easy to find. Checkout went quickly and smoothly. Customer service great

Always a friendly staff, well stocked with a great variety. Fresh, quality meats and produce.

Great service at HEB when I go I think its better than Walmarts

I originally had to go to the Bank But, I had to pick up a few items. I got in and out in a timely manner with a easy Self-Checkout! 👍

I felt the HEB in Harker Heights was So much better than the Killeen stores. Very well stocked, plenty of baggers to help.

I love HEB they have given my husband a wonderful job and helped us have a wonderful life 🥰🤗❤.

Excellent service through HEB Pharmacy! The women who wait on us through the drive through HEB on Indian Trail in Market Heights Texas each and every one are absolute Angles. Never ever once have I been treated badly and always a big bright SMILE!

This HEB offers a wide variety of services from curbside to delivery. The staff in store is amazing and the pharmacy staff goes above and beyond to ensure your getting the best prices available! This is MY HEB!!❣

Bear fruit and vegetable section is always great. Great customer service, people smile at you I can tell they like to work there. I do enjoy shopping at this store and if you ever cant find anything just ask theyre more than happy to help. Stores also very clean even the bathrooms are clean.

The employees make the customers feel extremely safe assisting you around every angle in the store.

Awesome Customer Service great selection in every department ! I shop there everyday lol !

If your vegan or vegetarian or have dietary restrictions, i wouldnt shop here. There is very little to no choices for vegans and barely any organic produce. The trip to sprouts or whole foods in Austin would definitely be worth it.But if your not any of the above, they have a lretty good selection of groceries and some other necessity items. My only complaint is the food brands and choice arent very healthy but i guess thats more of a personal issue.

Just started going back to HEB after years of not shopping with them. Our second visit there, a meat run, was totally disappointing. The two packages of ground beef wasnt wrapped correctly and opened up in the bag, the chicken dripped through the packaging and bag onto my interior, and the port chops I opened two days later smelled like rotting fish. Absolutely disappointing!

HEB has always been my go to grocery store. HEB has the best policies for customers then any other store or any type of establishment that I have ever seen in my life. Its not a facade, HEB genuinely cares about Its customers and they show it in every policy they have. Their prices are also rock bottom. If your a Texan, and lucky enough to have an HEB ..SHOP AT HEB. Best grocery store Im the United States of America, hands down.

Iines move fast. Much better than Walmart, and way cheaper.

This was probably the worst experience I’ve had in my life. Management failed today by assigning the slowest associate they could think of in the 15 items or less. Really !???? We spent 30 minutes!!! There was roughly 5 people ahead of us. Worst experience EVER. What a waste of time.

Great bargains at good prices Ill come from out of state to shop here

Always friendly environment. Lately selections have been limited. Green tomatoes are always scarce.

Great place to shop, low prices, friendly employees

They are constantly out of something. Id like to know if its the growing community or issues with deliveries. Covid. Since 2020 Ive been running into empty shelves . Also, limited selection. Whenever I can I drive to Killeen to shop at HEB plus. Which is sad.

I love this HEB!!! For some reason it seems to have some thing I cant get at other HEBs... Cool place 😉

Booster shot at pharmacy. Great service

The workers are always helpful and friendly everytime I go which is nice to see.

I like this HEB bc eventhough its smaller, it has a more diverse array of products. I have found items there I would normally have to search out in a special store or order online. Its also clean, and they have great customer service.

I prefer this location to the HEB Plus in the same area. Its definitely not as crowded, but with all the normal conveniences and mostly the same stock.

Chocolate lovers… you gotta try the chocolate filled cannolis from the bakery… OMG SO GOOOooood!

Great Customer Service,Great Manager .Fresh meat.Fresh vegetables.

The Express lane with older black lady with the saliva hair was so pleasant and nice keep me laughing through out the whole check out Yall need more people like her dont know her name she was nice and funny

Texas based chain super grocery stores. Mostly local HEB brands. Not a lot of National brand items. Bakery, deli, very large pre-made meal section. Also clothes and other items. This place is BIG!!!

Well stock. Plants are beautiful.

I absolutely love this HEB Ive been coming here since I was a kid

HEB almost makes grocery shopping enjoyable! Ha.. but really though they are my favorite grocery store that I have been too. I always choose to go here over any other grocery store if I am in the area!

Checker and bagger were fast, efficient and friendly. Store is much smaller than the one Im used to shopping in and the choice of products is unfortunate. However still a pleasant experience

One of my favorite locations in Bell co..clean, great product selection and prices. Florist has excellent selection of product. Bakery and deli offer great selection. Staff is exceptional

Ashley, my cashier, was very friendly and pleasant. The store was clean and organized

Found fresh vegetables and fruits. Price was good.

They are always well stocked or in the process of stocking. The employees are nice and helpful. If you pass up a coupon they’ll be sure to remind you about it (I am always thankful to save some money!).

Always great. Staff are nice, great variety of items. Everything is always well stocked. Parking is a bit tight but everything else is really great.

Love shopping at H-E-B the representatives are always amazing. I’m only disappointed that due to political reasons HEB has stopped selling my pillow and United States of America patriotic items

I look forward to treating myself and my husband to a delicious piece if cake when I do my shopping. Usually once a month. We went shopping the other day. I am not sure what has happened to the bakery, but no carrot cake, the yellow cake with choc frosting was extremely dry, and we decided to try the cannoli...what a mistake! My husband thought the shells were burnt, but I thought they were chocolate. I was wrong! The first bite had such a burnt taste we threw them out! I hope they correct this soon!

Its a very nice store. The staff are very kind.

Had a pleasant trip today, they didnt have a wine flavor I was looking for but I found others like it. Lines went pretty fast in an out in no time.

This was a nice HEB. It was pretty easy to find what I needed. The fresh vegetables seemed fresh. They have a gas station. Plenty of check out lines! The cashier was friendly. I will use this HEB more when I am in that area.

Every time I go to this store its absolutely packed, yet theres only 2 registers open, even with self checkout down. Clearly understaffed, putting stress on the few workers who do show up. Selection is also subpar, cant even find basics. Maybe raise your wages and youll have enough employees to deal with the large number of customers ypu clearly draw.

I love HEB I gave it a 4.9 rating and they have stuff that the competitors dont have and vice versa the best produce department bar none than any of the quote competition I love them thats my HEB LOL for real for real......

The hospitality is always great at HEB. The meat is fresh. The veggies and fruits are fresh. I love the Asian sushi bar. Its a great store that supports tge community. Love HEB.

Not as many products or as big as HEB plus, but this store location still has everything you need. Bakery, Sushi, Cheese/meat/ deli, outdoor cooking essentials and of course the pharmacy.

This is the best place to shop, every person that works there is so courteous and kind. I love my HEB.

Cheap and my fave place to get food

I love HEB the food is always fresh the staff are always helpful and polite

Very expensive...man Im glad my kids are grown..

I have been going to this HEB for years and while it is smaller than the others, it is very rarely out of stock on essential items and its easy to get in and out pretty quick

Like this place. I find what I need, fresh fruit and vegetables.

First time. Has everything you think you would need.

Its always a pleasure to shop H-E-B because I can always find what I need!

This H.E.B is one of the best next to my house. I would rather go here they are friendly and have everything I need all the time

Quick & easy place to pick up your groceries.

I didnt go there

Cause here every thing is better

Nice place,I go here once a month to the pharmacy...they are always very nice and friendly...

Employees are always friendly and helpful and they always have the groceries i need at a low price

Great place prices are low

The self checkout should be for more than 10 items.

Fast lanes and cashiers, employees using their masks.

HEB always has a really good selection of just about everything and prices are comparable to just about every other grocery store, but you can get ahead if you use their in store specials and coupons.

I am 67yo. I can still recall going grocery shopping withmy mom at our local HEB in San Antonio TX. One of my most memorable joyful moments. I still shop andRelive those special time as if it was yesterday.Thanks for the memories.................Samuel Torres 897 Plaza Court Harker Heights Tx.

HEB has everything, would definitely shop this store

Excellent service and good staff

I love my harker heights HEB!!

Friendly staff, great selection. Usually pretty busy when I go in the evenings. Even when lines are long, they usually move pretty quick. Definately my go-to grocery store.

Organization is on point and helpful workers makes the acronym (Here Everythings Better). No recollection of any short coming at any HEB!!

If you enjoy paying higher prices for groceries than at other places, so that you can have 4 people (including low level front end managers) who work there, watch you bag your own groceries while they BS, this is the place for you!

I have been getting curbside pick up due to the fact I just had a baby. I’ve received outdated/ blue and green colored sandwich meat and molding veggies the past 2 pick ups. I understand it’s just a grab and go operation, but the quality should still hold as if you were shopping for yourself.

It was great.had to get food thanks for asking.and welcome,💯💖💋

Heb Hard working people love my neighborhood HEB

Overall I love this heb. But when calling to ask a question they answer you like if you already knew the answer to the question. Very rude person who answered. But like I said its a good heb. Just need better customer service when answering calls.

Never dealt with such rude management at HEB as I have at this location.Alicia the cashier decided that she could be rude to me for no reason and when I told her to call a manager she flat said no.Who is she?? I finally get a manager Brian who has no customer service skills.Allowed her to speak to me in a rude manner she told me to leave like she has some sort of authority when she was the one in the wrong....And her manager Brian decided to allow her to leave the sale did not correct her behavior did not apologize to me and when I stated that these were the issues he literally thanked me for not coming back to his store as if customers are not the reason for their paycheck...I spent $175 in this store today and there was absolutely no apology or appreciation in any way shape or form and Im sorry but Brian and Alicia should be reminded that without customers they dont have a job...but I believe because theres no customer service managers or customer service in this store this store is going to hell in a handbasket

This was my first time at this H-E-B. The store was well stocked. The line moved fast. Its in a nice location.

The help i got to find what I need was great..a young lady named Alexis helped us and a few others very quickly and found everything I needed. Very nice and great attitude....The pharmacy kicks butt all the time too....thx HEB

Picture perfect produce! as soon as you walk in the door...

I wish someone had every one of those little plastic bags for produce shoved where the sun doesnt shine!

Only went in for replacement electric cord end got what I needed and left.

Seemed like a non eventful visit which is good.

Great plant selection and great customer service experience!!!

I go in HEB and come out with no disturbance. Easy to find things and if I cant its even easier to find the nice workers that can find it. Only once have a worker be rude and he was a manager but other than that chill place.