If you want to speak to a genuine, and understanding salesman, ask for Chris Cantu. Chris listened to what I needed and fought to make my dream car an affordable purchase. Now my family and I have a dependable, lightly used, beautiful, Cajun Red Traverse that will be perfect for our growing family. Hector Cruz, and Juan Gonzalez were also very genuine and respectful. They were straight to the point and didnt mind answering all of our many questions. Thank you Payne Pre-Owned Harlingen for such a great experience.
Very great customer service. Although we spent hours there they provided us with snacks and offered lunch for us since we had not eaten all day. Great accommodation and paying close attention to the details and making sure we left satisfied. When we had issues reaching out to the insurance, they drove all the way to our local Payne to provide us with the tag. Thank you Victor Flores for your assistance and the rest of the great team. Highly recommend purchasing from Payne Preowned Harlingen.
Mr. Lupe Avalos was very helping and I 100 percent recommended everyone to get come by and visit Payne and ask for him. He was very attentive to my needs as far as getting me into a vehicle. Again thank you for your service.
Chris helped me get a car. Really great service!!! Recommend to anyone trying to find an affordable car
Fantastic customer service by The whole team especially Victor Flores and Chris Cantu!!!I felt very comfortable while shopping and they helped me with all my requests and answered all my questions!!Highly recommended!!!
Chris Cantu did absolutely awesome! He was super thorough and answered any and all of my questions, not pushy at all! I highly recommend him and his services.
If y’all are looking into getting a car CALL CHRIS! thank you Chris for all your help once again for getting me into any vehicle i want! 🤍🚗
Great customer service. Victor Flores was able to answer all our questions and did everything to get us in to a new vehicle today.
I highly recommend Victor Flores from Payne! He was very helpful every step of the way and got me a great deal on my vehicle! If you’re looking for a new car he’s the guy. Very professional and Great customer service 👍🏻😊
First time car buyer and it was such an awesome experience thanks to Chris Cantu. Was recommended to him by a family friend and I he helped me out as much as he could and got me the exact vehicle I wanted.
Hector and Chris at Payne Pre-owned took care of me once again. Excellent customer service. A quick and painless process.
Awesome experience! Victor Flores did everything in his power to get us the best deal! We were very satisfied with service and did not have to spend whole day waiting for answer! I recommend Payne Pre-Owned in Harlingen! Ask for Victor!😊
I have to say, Im very glad I went to Payne PreOwned in Harlingen. Victor Mucino is an excellent asset for the company. He is very knowledgeable and went above and beyond my expectations. The selection there is great, but Victor took my shopping experience to the next level.
Staff is very helpful, polite, understanding, and especially work with what you can pay! This is my 3rd car I refinance there and I wouldn’t go anywhere else! Thank you so much!
Victor Flores very helpful saleman help me get a vehicle i liked
Ask for Victor he will get you the car you want and make sure you get a get deal! Got a great 2018 Jeep with very very low mileage and affordable payments. Get customer service.
The entire trade in process was non stressful and organizedMy salesperson Roger Davila is top notch, his client comes first always .
Thank You so much Victor Flores, Luis & Hector for the excellent service at Payne PreOwned Harlingen. My family and I appreciate you all very much and we definitely recommend anyone seeking to purchase a vehicle to visit Victor Flores.
Will recommend Victor Flores for your next vehicle purchase will not be disssappointed
Amazing service! Ask for Lupe Avalos! Kid friendly!
Mr. Lupe Avalos here at the harlingen payne was very helpful in helping us find the perfect truck we are very thankful for his help he did a great job. Thank you Mr. Avalos
I worked with LUPE and he was great! Helped me find a car fast and was extremely patient with all of my questions. Everyone there worked really well with my budget and helped me find a car that was perfect for me! Great place to go get a car :)
Thank you to Victor Mucino for making my car buying experience at Payne pre owned easy. Excellent customer service, I did not feel rushed. He listened for all my needs and got me into a perfect vehicle that fit my needs. I can honestly say that Payne pre owned has gained my life long trust. I appreciate the clear and fast communication, and lastly the final price was just that, no surprises at the end. Thanks again Mr M
Great first time experience buying a vehicle from Chris Cantu. Had no trouble at all with anything and amazing customer service. Definitely going to recommend him to my family and friends.
Raul Charles was a great salesman. He was professional and courteous and made sure that all of our questions were answered. Raul and his partners at Payne PreOwned Harlingen made our car buying experience a breeze and a pleasure. We highly recommend them!
They are the best Payne in the RGV! They take their time assisting you, answer questions, they don’t pressure you and above all they don’t withhold any details even if it’s bad news. Strongly recommend them!
I had an awesome experience! Victor was very helpful and professional! Got myself a new really nice car all thanks to Victor! Will be coming back for sure in the near future! Never had an fantastic experience like I did with Victor! THANK YOU!
Most definitely recommend. Victor was such a great help and got us into a vehicle we wanted! We are very much satisfied ☺️
Bought a F150 not even a week in had problems wasn’t working properly stalling and turning off. They took it in for what was said to be a minor repair on a module that was April! We’re going on June and the truck is still in there mechanic shop! Got the run around so many times! I don not recommend! Been a headache making a payment on a truck we can’t even use!
They worked with my financing and helped me get the car I wanted. All the staff was great
Sales representatives were super efficient and handled my buying my car in a timely manner. My payment was exactly where I wanted it to be, so it could be affordable for meThank you so much
Chris Cantu, Sales. Professional, friendly, patience and thoughtful those words sum up his Amazing treatment of me during my car buying experience. Roger and Hector from the finance department treated me with Respect and understood my concerns. I would recommend people to Buy at Payne PreOwned in Harlingen. I Promise you will be treated to a One of a Kind World Class Experience of Excellent Customer Care.
Thank you Roger Davila for making the buying process a breeze! You made us feel like family!
Chris and JV were super friendly and very informative and helped me get into the Jeep I wanted! Thank you Payne in Harlingen for your great service!
The Experience here at Payne was just OUTSTANDING! Simply the best Customer service anyone could ask for! Thank you to Mr. Tony Arredondo and the Amazing Payne Team in Harlingen. I was able to drive off with the lot with a smile and stress-free like everyone should! Payne has earned my trust and will be seeing me again soon! Happy to be part of the Payne Family! 🚨
Prompt, and quick service, by Chris Cantu, Juan Gonzalez, and Payne Motors crew.Their Professional demeanor was excellent, and helped us to decide what was best on our purchase thank .
Chris is the best salesman I have ever dealt with! Wish I had gone to him 5 cars before. This was the quickest, easiest, and cheapest car purchase ever.
From what Im reading it looks like I needed to work with Chris Cantu. I was working with Marlene who just suddenly stopped responding to me after I requested email correspondence instead of text messaging. Ended up making my daughters 1st car purchase elsewhere.
I am so glad I visited Payne PreOwned in Harlingen!! The sales team was great and we ended up purchasing 3 cars!!! These are the guys to visit when you need a great car and great service. A special thanks to Pete Caballero, Hector and Roger Davila!!! Thank you for keeping us within our budget and the excellent service. We are very happy with all our vehicles!
This all started with a surprise follow up phone call from Mr. Caballero. I had some dumb questions to ask & he answered most; he did some research on a car I had in mind...sent me a picture to confirm & invited me to come by the office. I did more research on line, he made it possible for me to see the car; I was not happy/ not impressed. No deal.THEN...as I was walking away, he asked if I would consider a different car....my reply was one like mine, only newer, better.....the rest is history. He quickly found one to my liking....we talked ( I called it the dance), talked some more & came to a mutual win/win. I LOVE my new RAV4....Kudos on his perseverance & mellow personality. Great experience all around. Will go there again if/when I want another car.
They were helpful and attentive and stayed a little later to sell the car but that was it. Its been about 2 weeks since then and not only did our payments and rate increase, Chris Cabtu was very rude and not wanting to assist with getting us any information about the car when we tried to change insurance because the rate he gave us also jumoed much higher than expected AFTER THEY SELL THE CAR THEY WILL Not help you with anything!!
Made car shopping simple & was able to find us the perfect vehicle for our family highly recommend victor Flores in finding your next vehicle!
My wife and I found an incredible deal for a 2016 Ram at Payne in Harlingen. Juan Gonzalez was great! He went out of his way to procure the truck and help us get a deal on our trade-in. He was respectful of our budget and forthcoming about answering all our questions. Overall, this was a great experience, and I’d recommend the company to anyone.
Great customer service. Pete was very helpful and patient with my kids lol. Thank you guys 🙃
Went for a trade in and service was amazing! Rob was my salesman, he helped me get a car off another lot that I loved quickly and was able to get me a great rate for my new vehicle. He was friendly, professional, and knowledgeable. 10/10 would recommend. Thank you so much again Rob!
The service person that I delt with was courteous and very knowledgeable about the car and its features.
Juan G. was such an incredible salesman-genuine, helpful, professional, and kind. He really came through with the truck we wanted and did everything he could to make the process seamless. Everyone in the office made us feel welcome! I highly recommend Payne PreOwned Harlingen.
Chris Cantu was very helpful. He had us in and out of there very quickly with our new vehicle. Very informative and helpful. Thank you for a fast and easy day to help us get our new vehicle.
Very helpful quick and easy thanks to victor flores and Albert at Harlingen payne
Great services..highly recommended
Great place to get a used truck juan villarreal and victor flores were real friendly and got me into the truck i wanted and the paymnt i was lookin for.
Wanted to say thank you for they staff at Payne Pre Owned in harlingen. Had a great experience by sales associate Mr. Lupe Avalos. And there finance department made they process so smooth.Thank you again to the Team at payne
2nd vehicle we purchased with Chris Cantu and we are just as happy with the overall experience as with the first time. Highly recommend Chris. If you are looking for a vehicle or trade in and you want a fast smooth process contact him. Thank you Chris for all your help!
I just want to thank everyone at Payne. You made the impossible...possible. I am proud of all you at Payne. Words cannot express the compassion these guys have to help people get what they want. Thanks again guys! You’re awesome!JG
Smooth and fast transaction best car buying experience ever ask for Pete Highly recommended
I was very pleased with Victor Flores for helping me the right vehicle for me and for working with the right price I will refer others to go to Paynes
Our sales person Romeo was very helpful. Overall great experience!
Chris was amazing! Great prices and service!
Couldn’t possibly have been treated any better if they were family. Tony A., and Hector worked on getting me a vehicle. I had been turned down or presented with unaffordable offers from the other dealerships and didn’t have much hope. A couple of hours after arriving I was leaving in my Jeep Cherokee Latitude. Wonderful car! Highly recommend these awesome guys for your next vehicle.
Great experience. Lupe Avalos helped out so much. Thank you for helping us purchase our family vehicle
Today my in-laws had a tire blow out in the expressway and while doing what needed to be done to solve the tire blowout on there smart car. A very nice gentleman employee offered me and my mother in-law some water and a place to waite from the very hot day. We appreciate there kindness when it had nothing to do with looking for a vehicle to buy. Again, i want to say my sincere thanks to the nice man.
Just bought a 2017 VW Jetta from Chris Cantu and the team here. They were kind, professional and efficient. I’m very happy with this vehicle and would recommend you come see them if you’re interested in getting a pre-owned vehicle.
Great experience with Tony! He was very professional and courteous throughout the entire process. No bull from him, straight forward. Good people, thank you for a very rewarding experience.
Such a beautiful Environment since the moment you walk into that business the sales man and his supervisor are just so professional and willing to here willing to work with us making us feel so comfortable and welcome.I highly recommend it Payne Harlingen to all my family and friends.
These guys were so professional and got me a really good deal! That salesman named Matt is really helpful and courteous!
Great experience thanks to Chris Cantu! Definitely recommend!
Robert Subia, was awesome! He really helped us through out the entire process of purchasing our Super nice truck 2018 Red Chevy Silverado. He was so nice and helpful. Went to other places and nobody compared to his professionalism. I would recommend my friends in search of a vehicle to go by Ed Payne in Harlingen where they will treat you right!
Friendly patient and helpful!
RIP OFF, they sell junk cars like new ones, beware.....
The salesman Robert was helpful but was not very forthright with price of vehicle. He did negotiate well with me and the price of vehicle was negotiated to fit me needs. I was satisfied. Overall I did not spend alot of time waiting for answers at dealership. I got the vehicle I wanted when all other big local and some big San Antonio dealerships would not budge in buying my trade. Payne did and in full. I would shop for a car there again.
Best experience with a vehicle purchase 👍🏻
Thank you to Matt for helping me choose a great and affordable car!!!! Always will go with Matt! 👍
Matt Purvis was a great help. He helped us get the perfect family car for my wife. Thank you Ed Payne and Matt for your services! 👍🏽
Just had a fantastic deal done thanks to Chris and Tony I would recommend you come by and let them help you with buying a car. Very friendly and nice / Thank you for helping us
Payne never disappoints! I’m super happy with my purchase. Chris was very patient with me. I told him exactly what I was looking for in a vehicle, and he was able to find my perfect match at a great price. Thank you all so much!
Robert Subia helped my boyfriend and I get a nice pre owned vehicle for a good price and managed to get us in on a first time buyers programs. If you’re looking for a new vehicle at just the right price I’d suggest bringing your business here.
VERY POOR SERVICE !!!I had never been so humiliated !!!!!Salesman Robert was very rude and I was very disappointed with the service. I told him what price range I was looking for and he kept trying to get me to agree to something with a much higher price. He told me unless I was paying cash, I should not care for price!!! REALLY???? When he realized I wouldnt budge and he couldnt offer me a better deal (lower price), he simply told me in a VERY RUDE MANNER, YOU ARE NOT READY TO BUY A TRUCK!!! and ran me out of the office.My credit score is 725; may not be perfect but Im sure my business can be appreciated at another dealership. NEVER GOING BACK!!I AM more than ready to buy my truck but it HAS TO BE what I want and terms I want!!!!
If I could give Mr. Tony Arredondo and Me. Roger Davila 100 stars, I would! They went above and beyond their job descriptions to help me find what I needed for myself and kids as I embark on life after divorce. They remained professional and calm during the whole process despite my stress! So sorry guys! You were troopers! Thank you from the bottom of my heart for all that you did and for helping my girls and I move on to the next chapter in our lives! Forever grateful for the two of you! God bless you! Thank you for being outstanding phenomenal men! Thank you for the chocolate also! And for helping me not have to deal with him during the process! A huge weight has been lifted off my shoulders! Keep up the awesome phenomenal work guys! ❤️
Have been their once to pickup other old car sticker today trade in car for a newer vehicle sales man was great and I am very satisfied with his helping me get into a better car rate him 5stars thanks mrs abbassi
Very courteous and respectful staff ! Very helpful to finance our vehicle which was exactly what we needed to feel safe on the highway after a horrible accident. Thank you Matt for being very patient with us, felt like family.Have changed our minds about the five star down to 1 star and its for Matt. -5 for their financial officer Roger!!! We have been waiting since February to get the appropriate paperwork to refinance our vehicle and are still waiting!! They advertise the car at $17,000 and when we got our copy of the contract we were scammed because the price had gone up to $22,000. Ed Payne needs to be investigated!!!
They try to hard to help you buy a car without telling you the consequences about paying alot for a used car.
Robert subia sold me a auto and did a fine job well done thank you
Tony was awesome! The whole team was welcoming and worked with us in getting a great deal - Marisol/Amanda Chavez
Tony Arredondo was a wonderful help and was very professional. I loved going into the office and seeing proper precautions being taken under our current virus circumstances. Im very pleased with my vehicle and will recommend them to anyone I know who is looking for a good, pre owned vehicle at a good price
Robert Subia was pretty good he helped us on what we wanted and worked with us for a 2020 Corrolla
Robert did an excellent job finding a reliable car and went above and beyond a car salesman’s job helping me out straight up had a good time
Awesome job by our salesman Tony he got my son the truck he wanted at the right price 😀
I am very grateful to Robert Subia for fast, friendly and very professional service. I was on the hunt for a truck and he was able to help me find the perfect one. I am very happy and highly recommend Payne Preowned in Harlingen if you want to get in and out quickly! Thank you Robert Subia and also Roger Davila for all your help!
Awesome salesmen, helped me find exactly what I was looking for at the right price. Thank you!
If I Could give it more than 5 stars ⭐️ ⭐️ I totally would! ❤️ If you are going to shop for a car, truck, suv or whatever else Matt is the person to go to he made our EXPERIENCE wonderful & treated us like if we were home everyone was professional. My husband & I we were “iffy” to go because we had gotten rejected 3x elsewhere but I’m glad we gave it a try & will be buying more cars in the future here! Low down payments & they work with bad credit. Got a better deal and we were blessed. Thanks to Matt, Juan, and everyone else there to make our experience wonderful & thank you for making our purchase possible. On our 2016 Dodge Challenger & with very good deals 💯💯 please don’t waste your time on other dealerships... come to Payne we’re they will make everything possible! WILL DEFINITELY BUY ANOTHER CAR HERE 🚗
Tony just sold us a GM Tahoe 2019, he treated us really nice!
We walked in, saw the car we wanted...test drove it and new that was the one we wanted to take home. Chris Cantu and George Martinez made the car buying process extremely easy, fun and fast! They even had our car detailed too! These guys are the best, thanks fellas! We definitely recommend Ed Payne Pre Owned in Harlingen if youre in the market for a car, truck or SUV.
Great customer service very fast theyre able to take care of us within an hour other dealerships took me 3 hours very happy.
Great dealership, we felt no pressure whatsoever to purchase a vehicle, and everyone was very welcoming and friendly. If youre looking to buy a nice, dependable car, this would be it. Ask for Raul, he is the best at what he does. Definitely recommend Payne!
Great customer service provided by Chris and Rogelio the finance manager Roger Davila, went above and beyond to make a deal happen, thank you.
I went in knowing what I wanted. Staff was very professional. Not pushy at all. I truly did not fathom that I was going to leave with the GMC Terrain that day. Robert Subía was patient and friendly. Though, I test drove a Jeep, my heart was with the Terrain. He made it a smooth process. Very clean office, hand sanitizer was placed everywhere. Roger Davila, finance manager was very helpful. He guided me throughout the whole process. Explained everything thoroughly. I am truly grateful for the honesty and clear answers to my questions. Thank you so much! I am elated to say the least. These fine gentlemen did a superb job. Very friendly and down to earth. I have been recommending Payne Pre-owned in Harlingen to everyone I know. My biggest thing was that I didn’t get taken advantage of (now these traits are hard to find).
Very helpful managers and salesman in the purchase of a car for my son. Deeply appreciated.
Great service n fast. Chris did an awesome job. Chris got what I needed. Thank you