Adam Castillo did a very nice job of assisting us with our purchase. The staff and all those involved worked to get us financed and in a vehicle in a timely manner. We appreciate the service.
We went in to get a bigger car for our family but ended with a car instead. Super spacious, awesome car, and super affordable. Will definitely be going back to get another car in the future. Also recommend all family and friends. Super awesome! Super understandable about what u need and want. Will make sure you get what u want and makes you feel comfortable.
The gentleman by the name of Jacob at the Harlingen Charlie Clark Nissan dealership was very knowledgeable and helped me make the best choice. I was very pleased and had a great experience. I would definitely recommend.
Duval (salesman) had great costumer service, he answered all the questions we had. We felt welcomed since the moment we arrived. Everyone was very polite and attentive. Overall, it was a great experience.
Service people were nice, Amber Adams explained everything I needed to know about my car service... waiting time was less then I expected...
Mr. NGO, was very knowledgeable of the vehicle, explained in detail the features, work for the price range we need to take the car. He showed genuine interest in our family. He made us welcome and comfortable thru our visit.
Very happy with the service, loved being able to play bingo while waiting for my vehicle and we even got to eat, me and the kids. Could not ask for more. Love Charlie Clark Nissan!!!
Jacob from Charlie Clark Nissan Harlingen did an outstanding job in helping me with all of my needs! I drove home in my dream vehicle! So much patience and information about everything that was needed to know. I definitely recommend.
I took my vehicle to get service and Jaime palacios helped me out and did a great job. Great customer service. Highly recommend.
Hector is a very nice guy he explained everything to me before even having to ask. And was done in no time. Will always come back and ask for him.Would give 10 stars if it were an option. 10/10 highly recommended
My salesperson called me the evening before my appointment to introduce herself. She was waiting for me when I arrived at dealership. She took me to see the different vehicles available. She made me feel comfortable. Grateful to everyone who helped me get the car I wanted. Great experience!
Great place to go! Been going here last couple of years for all my cars needs. From fair pricing for labor, to parts and services! Knowledgeable, friendly, efficient! Great work! Just had my AC fixed phenomenal job! Most of all i go for the customer service! Service Adivsor Jaime Palacios did a fantastic job helping me with the needs for my vehicle! Very knowledgeable when it came to vehicle parts, service pricing, to time frame for work done, even with the shuttle so i could continue with my day while waiting for my vehicle! Couldnt as for anything better! Overall extremely satisfied with everything! Will continue going back!
They are a great car dealership and welcome you as part of their family.
I went in hoping to get a car and they were quick to help me out!
I wanna thank Jaime Palacios for a great job he did providing me with his awesome customer service and getting me in and out of the shop. It was quick and efficient.
They were very nice to call me the moment this vehicle came off the truck. Over all they were very helpful in helping me to be able to purchase this car. Joe Lejia was so kind and went above and beyond to help me.
The service tech who helped me was awesome. Matt Romero was his name and he totally rocked.
Had to make an emergency stop after our air conditioner stopped working while on vacation.. I spoke to Hector Sanchez while on our way and he was waiting for us when we got there... they got my car in and fixed in a reasonable amount of time... i would reccomend them to anyone looking for great service.....
Great Company and Great Teams! Thanks to Jaime Palacios i was able to get my car serviced quickly on a busy Saturday. Highly recommend!
Ms Susan gave me excellent service. She is very knowledgeable about her job. She had a lot of patience with me and explained everything I needed to know
The service advisor and service manager went above and beyond to make sure the vehicle was completed properly. The service tech explained what needed to be repaired to get the vehicle back on the road. I was extremely satisfied with the overall service and repair of the vehicle.
Love that they work fast and my time at Charlie Clark was so much fun my kids had fun and ate.
I tried for 3 days and did everything that was asked. But the 1st set of sales people were rude. I am in San Antonio so everything was done over the phone. I had just about given up. But then my sister gave my number to her sales guy Eugenio Salinas. He was amazing, whenever he said I will call you back he did. Not like the 1st people. I couldnt believe I was still dealing with the same dealership. And he didnt give up until he got me my brand new 2021 Nissan Sentra!! Which I love. BTW... he delivered it to San Antonio for me. Thank you for the service, I dont see myself going anywhere else if we ever need another car. You have an amazing employee!!!
The wait was longer than before but service was great
Hector Sanchez provided amazing custom service, and handle my vehicle in a timely manner. Would definitely recommend everyone to ask for Hector Sanchez in the Service department!
Customer service is great! Hector was fantastic with my technical issues and explaining them to me. The guy who checked me in was also very sweet, but I don’t remember his name.
I would like to Thank Charlie Clark Nissan for the wonderful Harlingen Nissan service staff.Today, May 25th, 2021 I had service performed on my vehicle at the Harlingen Nissan. I was greeted by a total professional Charlie Clark Nissan employee by the name of Mario Pecina.He was very courteous and respectful.He greeted me at my vehicle and made my experience at the service desk very comfortable.Charlie Clark Nissan Management really needs to know that this employee gets superior customer service ratings.He needs to be promoted.
Trying to get an appointment was extremely frustrating. I lost count how many times I called before I finally got an appt. That was frustrating to say the least. Other than that, the service was great.
Jaime Palacios provided me with excellent service when I took my vehicle in! THANK YOU
My son and I purchased a 21 Nissan Sentra not even two months yet and the car has breaked suddenly twice already.Thank God no one was in back of me both times. The first time also, no obstacles in front or no reason for it to break. It hurt my legs and groin area from the sudden stop. Scared the heck outta me.I have called several people even the salesman and his office in Mission. No one cares.The main office in Harlingen has given me the runaround.So dissatisfied and very unprofessional and even though I had seen a negative review on the Mission sales location I still TRUSTED you all with my life and expect a safe car. Thumbs down to Charlie Clark Nissan.E
I had my vehicle serviced by Jaime Palacios.He provided great service.
We had a blast with a meeting that was done that day. Laughing, exited and happy. It’s a good team.
Outstanding service was provided to my family and I by Hector Sanchez in the Service department. He was very helpful and full of knowledge.
Awesome & friendly place! Hector Sanchez from service advisor did such a great job on helping my family & I! 👍
Jaime Palacios did a great job in getting me in and out quick. Told me what I needed for my car and got it fixed.
Jaime Palacios is the best service advisor at Charlie Clark Nissan! He provides great customer service. He’s super attentive, helpful & knowledgeable.
Quick and easy, coffee ☕ and sweet bread that is great, clean waiting area, quick service, very polite people. I definitely happy to have purchase my vehicle there.
This is my 6th purchase of a new vehicle from Charlie Clark. I got a deal I could afford in a prompt deal that was explained to me leaving no questions at the time of purchase. From sales to finance to getting the tint done was an amazing experience. It is streamlined and consistent service. The perks are amazing and seem to be getting better after every purchase. Thanks
I went by Bert Ogden dealer there in Harlingen I was disappointed because there were not able to help me trade in my 2018 GMC truck .they offer was too little they only wanted to give me $20,000.00 when on the blue book Kelley was estimated at 25,000 I walked out of Bert Ogden Hyundai and I went to Charlie Clark Nissan and I was completely inpress with such a great experience a happy environment and better all they offer me $30,000 for my truck I was please and walked out with a negative equity and a brand-spanking-new Nissan Rogue I was able to lower my payments,,🤗😁 had such a wonderful experience thank you Charlie Clark Nissan and thank you for the workers that were very kind and helpful..
Could not have asked for a better rental car experience. The rental car manager, Art, was a pleasure to work with, and I would highly recommend his services to anyone. Thanks again!
My pathfinder (2020) broke down called Fonzi, my vehicle sales man he immediately offered to pickup my vehicle still under warranty, he lend me a rental. I was stranded with my family…. Thanks a million Mr Fonzi… in 3 days I had my Pathfinder back due to it happened on a weekend
Jaime Palacios was extremely courteous, efficient, attentive and the service provided was quick and I was out of there in no time after getting maintenance for my vehicle.
The service was a maintenance experience. It was an easy experience because I watched TV and had a snack.
My experience was excellent. My sales rep Brittany assisted me in getting a car for my budget and liking. They really work with you to meet your needs. The staff was friendly and the areas are nice and clean. I would 10/10 recommend Charlie Clark Nissan to my friends and family.
Hector at service department took care of me. Hector answered all of my questions and needs. The Service that they did on my titan was splendid. Keep up the great service
It was great Susan Rosales did a great job.
Had a pleasant experience at Charlie Clark Nissan service department Hector Sanchez was amazing and had my car out in a timely manner.
I had an appointment scheduled so it went pretty smoothly and fast
Went for oil change and they explained recalls on my vehicle and took care of them same day
My wife and I liked that they were kind and attentive and make you feel so welcome. the salesman, the finance staff was not pushy. They were friendly and courteous. They listened to all our needs (trade in/purchasing/financing) and were able to address and talk about our concerns This dealership, really does care about the people who buy from them, not just the purchase but will help you take care of your vehicle. We were super satisfied, As first time buyers Of Nissan. I greatly appreciated your devoted attention, David Molina. Keep up the good work. We customers appreciate a individual like yourself.
I had 15k to give on a down payment for a 2021 nissan rougue. But but manager didnt took my offer. Went to burns motors and got me a 2021 dodge ram.
Went in for oil change, everyone was super nice and helpful
Jaime Palacios was able to help me with everything that I needed with no problem! Thank you again! Reach out to Jaime for any services you may be needing.
My Maldonado was super friendly and helpful to the last detail. I will definitely recommend him and the dealership!!! I loved the atmosphere there... made me feel at home and amongst family!!! Gracias Charlie!!!
As soon as I arrived at charlie clark I was greeted and felt valued, they took the time to listen to the issues I was having with my vehicle. Mario the person that helped me took the time to really diagnose the problem and made sure that I voiced all of my concerns, upon leaving I felt certain that they were going to fix any and all issues with my vehicle. Happy to report that my vehicle was fixed and have no issues anymore. Thank you to all that participated in helping me with my vehicle.
They are the best! Customer service is awesome! The staff are amazing and everyone is very professional and friendly. Mr. Matthew Romero went above and beyond to help me today and was extra patient with me and explained things very well and I understood everything which is key for me. I left feeling great and not pressured and nor with a headache after
I got a call that I Qualified for an upgrade because I have never missed a payment I never knew this was Possible. I was able to get a 2021 Nissan Rogue S V with upgrades.
Thank you Charlie Clark nissian for your friendly service especially from JAIME PALACIOS who goes above and beyond and more to help me with my car needs always so kind and respectful i always go back to him for service always greets with a smile makes sures i feel comfortable always a 10/10 thank you will recommend jaime to my family and friends.
Its a good experience excellent sales person that attended me
My service advisor Hector Sanchez was awesome and was very helpful. Also Kendra was great and very helpful with all my needs.
Great Customer Service, Cleanliness a plus and Happy with my overall experience. Thank you for the Wonderful opportunity to become a part of the Chalie Clark Family!
.I always come home so happy
Mathew Romero was excellent in taking care of me and my car maintenance needs. He was very nice and courteous and willing to help.
Awesome service. Very friendly staff answered all my questions and explained everything so well.
Brought car in for oil change. Was impressed that it was done so quickly. Appreciated not having to wait a long time to get checked in and the work was finished much more rapidly than I anticipated. The service man was very friendly and explained things to me that I could understand.
People was nice and they were asking if your ok or need something, offer snacks and food .And explain everything with patience
Salesman treated me kindly with respect was very energetic great customer service.
It was good and even though we had to wait our vehicle was ready within the time we were told it would take.
The entire process went smoothly.
The gentleman who helped me was very kind also upon my arrival they recived me with a amazing greet and helped me with my baby girl and offered me to go inside while I waited.. coming here is like coming home and just wait for my service to be done thank you!
Hector Sanchez is service was very wonderful, and easy to work with definitely 5 star service
Jaime Palacios-Service Advisor provided Excellent Customer Service. Thank you!👍
Sales was very professional as well as the fellow colleagues. They made sure we were satisfied with our purchase and treated us with respect.
I loved it, super friendly, super quick, overall a great experience this made me realize I will use Charlie Clark Nissan for my future car buying experiences.
Best service department I have dealt with Jaime has been my advisor almost every time I have came in he is very professional and gets everything done and kept me update on truck Im moving out of tx its going to be hard to find a Nissan shop like Charlie Clark and professionals working there thank you very much
He did the impossible to get me into my vehicle and I’m forever grateful
All your staff is super friendly and giving!!! They made me and my Mom feel right a home!Congratulations on having OUTSTANDING Customer Service! Salvador Gonzalez & Ruben Cortez truly went above and beyond to assist me in driving off with my new Nissan Kicks!Thanks once again,Rose M. Falcon
Great service from Susan. Felt like I was important and time was taken to see my service was performed quick and I was accommodated. Since buying my car from Charlie Clark I have had a great experience with the dealership.
It was great! From the moment I started my questions over the phone until the moment I drove off the lot with my new car I was treated with excellent customer service. My salesman went above and beyond to assure I was pleased with my purchase and made the purchase enjoyable. Everyone involved assured all my questions were answered at all times. The team really held up the Charlie Clark Nissan experience to the highest.
It was great! Susan was wonderful. She kept me updated for everything! Most definitely deserves a raise! She was AWESOME!!
I want to thank you for showing our family such love On Saturday when we went in to look at cars. We drove off the lot with a brand new Nissan kicks 2020. I want to thank you for giving us an awesome sales guy Eugenio Salinas Jr. He was super friendly as all your staff is. I had went earlier that day to a different dealership and was not even given a chance they showed me a Van I was interested in ran my info and said that if they ran my info through the banks end it would affect my credit. Than said when I have the down payment to come than they can run my info. When I saw the zero down for Charlie Clark I told my mom lets give a shot. We were able to test drive the Nissan Kicks and even asked about a bit bigger SVU but they also gave us yhe break down on the payments that the cost of owning a bigger car. They helped to realize that this my very first car lets start small than go to big when my credit is better. You have a awesome team there and thank you from the Hernandez/Sandoval family
Exceptional customer service from Jaimie Palacios and the service department always.
The young lady that helped me out was very helpful and you could tell that she went above and beyond to make sure that I was happy with the overall service... She had very good customer service skills... Very attentive to the needs of my car... Thank you so much...
I’ve been calling and a lady answered. I advised that I needed an oil change but she kept telling me that ” a “service adviser told her that they will be booked till Tuesday and gave me a hard time to transfer over to service department. She was trying so hard to discourage me and eventually did transfer me but they never answered. Not so great customer service.
So good that my son got an upgrade on his vehicle
The personal really nice, the person that assist me was great showed me all the details of the car. They really helped me a lot. I will definitely recommend Charlie Clark.
Hector Sanchez from the Service department provided great & fast Service.
Superb experience, staff super friendly & attentive
My experience at Charlie Clark Nissan in Harlingen exceeded my expectations. Eugenio Salinas helped me find exactly what I was looking for. He answered all my questions and made me feel comfortable during my experience. I would recommend anyone looking for a vehicle to go to Charlie Clark Nissan. From test driving the vehicle to getting me the information I needed. Ask for Mr. Eugenio Salinas.
Fast service!Big thank you to Matthew Romero for his friendly service!!
Matt was very attentive and helpful. Great advice and I feel he went over and beyond great service. I love going to Charlie Clark Nissan because I feel like family there. It is a great culture that is maintained.
This is my 3rd Nissan at Charlie Clark Nissan. I always have great experiences. What I love most is the friendly people and the fact that within 90 minutes that I walk into the dealership I walk out with a new car. Great buying experience with no hassles.
Knowing what i actually wanted and my budget. They worked with me and understand. Answer all my question and very nice with a smile.
Klayt to a GREAT job Jacob did too not as good as Klayt.
Everything was wonderful. The service guy Matt explained everything very well to me.
Wow! I will start with that. I had excellent virtual service today with Charlie Clark Nissan-Harlingen. Mr. Rey Rey Perez, Jr. provided me with the best customer service ever. Mr. Perez did everything in his power and more to get me into my very own new vehicle. I would like to thank him for successfully getting me into a new vehicle. I am so glad I chose Charlie Clark Nisssan-Harlingen. Mr. Perez treated me with top notch customer service. Mr. Sam Nunez also delivered excellent service, curbside service to be exact. Mr. Nunez presented himself at my house with contract and details of my purchase for signing and sealing the deal. I would highly recommend Charlie Clark Nissan-Harlingen, Mr. Rey Rey Perez, Jr., Mr. Sam Nunez to my family, friends and anybody out there looking to purchase a new vehicle.Thank you again. I appreciate all of you! 😊Nora G.
Exceptional customer service from Hector Sanchez in the service department.
Courteous, friendly and prompt service, now thats what Im talking about. Thank you Charlie for outstanding personnel !!!