We just had River Drive do a repair on our line truck at our business, and their fast service was unbelievable! They knew that we needed the truck repaired that day and instead of having it towed, two technicians came out and did a complicated repair the same day. It was obvious that they were highly skilled mechanics. They were pleasant and great to work with. They are definitely a 5 star business and we will use them again!
Saved my butt at 1am, good people. Highly recommended.
I’ve always received timely service and repairs. The employees communicate my service needs before proceeding and fairly charges for parts and labor.
Excellent service, my husbands truck blew a tire. They were able to dispatch us someone fairly quick to get us back on the road. Thank you!!!
I feel like these guys have always bent over backwards to help me out. Inthe last two and a half months they have squeezed my vehicle in on three separate occasions when time was is the essence. In addition to helping with my vehicle Ive always been greeted by a nice friendly staff.
First of all, I got towed for a tractor and empty trailer in 2 sections in order to get charged 2 times when I should of towed once and also refused to being me to the shop I requested. Second I was the one that knew what part needed to get changed yet the shop still kept my truck 5 days looking for other things wrong with it and finally agreed with me that I was correct about what needed to get changed and this whole thing cost me $1784 .I had to tow my truck bobtail back to Chicago, and had to return for the trailer only to find out that I will get charged another $225 that I wasn’t communicated for the trailer being kept there. Not only did I not have a truck to make money but had payments on it and got ripped off with paying for things extra. Now I’m struggling to get out of debt. ( one guy working there was very very helpful and I appreciate very much for helping me hook up the tractor to have it towed back home ) not al people are bad just the person in charge of ripping people off.!!!!!
We were traveling with our fifth wheel on 8/1 through Pennsylvania on our way to Ohio when my GMC Denali suddenly shut down. We were able to get off the highway and called roadside assistance. Shane and unfortunately another tow operator I didnt catch his name came and hooked us up and took my truck about a half hour away to their shop and our camper and us to a nice campground not far away. Shane made sure we were settled at the campground before leaving. Back to the truck, I had a third party extended warranty which I know can be a pain to deal with but Greg took over and despite me hounding them daily initially, called and got the diagnosis sent in and ultimately approved a claim. During the repair process, John became our daily contact and was awesome to talk to keeping us informed of parts etc. Condensing the story, GMC it appears has a track record of faulty high pressure fuel pump issues. It involves a HUGE job to disassemble and repair the injection pump, rails, injectors and alot I dont truly understand. In the end, this repair was just shy of a five figure repair. Costs were broken down and reasonable and their communication with us outstanding. Steve the mechanic takes with the repair cane over and discussed the truck and was pleasant to talk to. Something you dont get at every shop. So to Shane and his other operator (apologize for not getting a name), Greg, John and Steve and anyone else involved, thank you for helping us out. I highly highly recommend using this shop if you are in need of work. I have their card and as we continue to travel if we ever need help, and its within their range, we will call everytime
Very professional and responsive, had an emergency road service, Shane got out and finished our truck very quickly without any issue, your service is greatly appreciated
John the service writer was a very cool guy and easy to work with. The A/C guy explained and showed me what was wrong with my A/C unit and they werent trying rip us off. Very fair price.
Stay away from this place. Parts are overpriced, labor hours are doubled, and long long time waiting
Was able to get truck in right away and repair coolant leak and headlight wiring harness. Fast service, Fair pricing
Love it good place to walk ride a bike n just chill n walk your dog
Best place to fix all your need jhon and the guys are the best thank you jhon thank you guys for all the hard work we love you guys ❤ 💙
Fixed a flat tire on our work truck in an emergency situation. Good people. Honest. Reasonable price.
These guys do good work, BUT be ready to overpay twice what others would charge! and watch your bills, they will replace things without your permission !
Best place in Central PA to service Trucks or vehicles
Phenomenal emergency service for my truck when we broke down towing our 40 travel trailer on vacation. They got us taken care of with minimal issue and even gave us a lift to the hotel. We dealt with four different people and they were all professional and polite. I highly recommend this shop for all your vehicle maintenance. They were genuinely amazing to deal with.
LOVE this place, honest people, good mechanics. Had my semi truck in the shop and very happy with the job theyve did. Shane, always helpful, and the rest. There is a problem with John at the front desk... You really dont know when hes joking or hes serious. So watch out, tricky guy but in a good way. He has a really good sense of humor.Thanks guys
This shop has been so helpful. They are directly down the street from my office and on a whim, one of the girls went to them to fix a hole in her tire. Since then, everyone in our office has used them and none of us have had issues.As a woman, I feel that many shops take advantage of me and dont take the time to explain the process, cost and my options. John at River Drive, ALWAYS makes sure I understand what is going on and tells me to call him if I ever have any questions.On top of all of that, they are very reasonably priced!
Great shop, I have been using them for all of my repair needs for the last 3-4 years. Definitely recommend!
Great people and great service! John explained everything that was done to my truck. Quick roadside service to get me back to the shop. If I need anything done in the area Ill bring it to them.
Greg and John have been great at helping me when I was in a pinch.
This is my first time doing business with these people, but Dave (the serviceman) was great to work with and got us unstuck with no trouble whatsoever. He was very nice to talk to and work with.👍
We had one of are grain haulers slide a grain trailer in a ditch. They did an amazing job getting the loaded trailer out without busting the trailer up.
This shop is awesome. My starter went out on my car & I called them to get towed. A guy came within 15 mins, loaded up my car & said they could have it repaired by the end of the day. When it was finished my bill was exactly what they quoted me at. I highly recommend this place & will definitely bring my business back there again.
I took my f650 to these guys for a few small issues and an inspection. I decided to use River Drive after several bad experiences with another local heavy truck shop and Im now wondering why I havent gone sooner. The service writer, John, was very knowledgeable, friendly, honest and down to earth. He offered honest answers to any question asked and even supplied friendly banter while waiting at The counter. The work was performed in a timely manner and we were updated regularly on the progress of the repairs. I highly recommend this shop to anyone local with any kind of repairs from light duty trucks and cars up thru heavy duty trucks. Great shop, great people, amazing service!
Great experience with these people. Great staff and mechanics. Got me home.
Good place to get you car worked on and if you need a tow this is the place to call
Took my 2001 Volkswagen Eurovan for a simple front end alignment. The quote was for $125-$180 plus any additional parts that may be needed. Got the bill and it was $572. No extra parts. Just labor. No phone call to give me a heads up that it would be more than three times the quoted price. If I could give them a no star rating, I would. Avoid these crooks at all cost.
Do beware this incompetent greedy company. I was involved in a single car accident that these thieves were called to. They showed up without working equipment, without a charged fire extinguisher. They then stood around for 45 minutes until the car and tree caught on fire. After all this they charged me $1800 because they had to bring a larger truck out to fix the situation created by the unpreparedness and laziness of the company. Beware predatory towing companies like RIVER DRIVE!!!!
Great place. A lot to offer.
These are great people. They have great prices and can fix anything..including a bad day!
They were faster than we had guessed, the truck is running smoothly and powerful. These guys are uncomplicated and reliable.
Great experience. Good price. Slow service.
I’d rate them lower than poor - fair if I could. I brought my car to this shop because of a positive review on another site that I mistakenly thought was real.1st they forgot to look at my car when they said they would, then acted like they were doing me a favor to give me an estimate on the repair I requested.2nd when they called the next day, they gave me a high estimate $543.62 to replace power steering hose (289 parts 254 labor). I said thanks but no thanks, it’s an old beat-up car and I’m not looking to sink that much money into it. 1996 Isuzu Trooper - I’ll drive it, sell it, junk it - the vehicle is not worth much. To be fair, I offered to pay for their diagnostic time. Although when I dropped it off, I told them what I thought was wrong.Greg called me back a few minutes later to tell me they had 2 hours into it but he would “do me a favor” and only charge me for 1. I asked him what the H#!! would take them 2 hours to diagnose a leaky power steering hose that I told them about up front? He said only 10 minutes was spent on the car, the other time was spent on the phone and internet researching the parts.I got off the phone googled the parts and within 4 minutes found them for $53.61 including shipping.I don’t mind paying service providers a fair amount for their time and talents, but this is ridiculous.I’ll never take my car here again. It’s places like this that give the industry a bad reputation.
Terrible experience, called for an estimate to see if theyd work on our car, was extremely rude, refused to give an estimate, do diagnoses, and even said they probably didnt know how to do the repair(PCM module), well, I definitely wouldnt take anything newer than a 2005 there if they dont know how to handle them. Mostly just surprised by their attitude. I guess we will take our business elsewhere.
Do not use these people Steve the tow truck driver is a Yahoo horrible service lazy
Honest and professional.
My truck broke down just before the winter storm river drive came out but still couldnt get my truck and running so the next police came out and said i had to move it so called River Drive and told them i didnt have them money till monday river drive said no problem came out got my truck then the next they had me up and running so I want to say thank you soooo much River Drive for getting me back up and running and becuz river driver fixed my truck so fast i didnt lose my load i was able to still deliver thanks
I have a 38 rv pulling a 20 car hauler trailer on my way to AZ. I developed an engine oil leak and the alternator wasnt charging. I called and talked with Shane he said they were really busy but if I could get to there shop they would try and work it in later in the day or next am. I arrived 1hr later and they had a tech diagnosing the problems within 30 min. 3 hours later they had me on the road again. A new alternator and new oil filter installed. A BIG thank you to, Shane, John and Adam.
Nice staffGreat serviceParking is TightCall if your in semi
I have come here several times for tractor and trailer issues. They are always prompt with service and are professional, friendly and the mechanics know their stuff. They always get me back on the road asap. They make breaking down a little bit less depressing.
Amazing people great knowledge.
Very upset out how they handled the recent fatality at there business it affected all of employees especially a good friend of mine to blow it off and sweep the safety violations under the rug is horrible.
These people have a strong reputation of ripping people off. Avoid
The absolute RUDEST CROOKS EVER! they have a thing with the police to tow cars and completely rape you to get it back. They refused to negotiate my $395 tow bill. (towed only 2 miles) then refused to inform me of the condition of my vehicle because it was parked outside.. and to make their disgusting business ways any more gross, when I got there to pick up my truck they were sooo rude, looked up at me and then continued to all shoot the breeze behind the counter for a few mins. DO NOT USE THIS COMPANY! THEY DESERVE NEGATIVE STARS ON THERE REVIEW...
Thanks. These guys helped me out in a bind. My reefer quit working with a load of ice cream. They couldnt get parts til morning so jumped my starter to save the load. NO CHARGE. I COULDNT BELIEVE IT
$1000 to replace a alternator and battery with tow. They did repair the car quickly just very expensive.
Quality work from quality mechanics, and a friendly/helpful staff!
This is a great place for car service!
My truck bursted air line from air compressors guess what they over changed me with $ 1040 dollars for only 5 hours or even less watch out truckers they are highway robbers
Amazing
Very knowledgeable people and great service.
Im spoiled I roll in taken care of roll out
When you have a disaster theyre there to tow 365 24/7 they also fix
Charged over $600 for a starter that was less then $200 not including labor
Very nice and helpful staff
This place does the repairs but takes longer than told every time we take a vehicle there.
Very knowledgeable and helpful! Look forward to working with them again!
First of all, How do you charge 450$ to tow a car less than 3 miles.
Good job
Very friendly people