Young Man working the Counter was Personable, very knowledgeable and helpful. I had called earlier to check on my status and he remembered me - having everything ready. (sorry I did not get his name - Friday 9/17 @ 3:00). Always a great experience.

Outstanding service. I was looking for a hard to find battery and the employees knew exactly what I needed, and even made a modification so I could continue to use the correct socket. All at a very reasonable price. Highly recommended for prompt, knowledgeable and professional service.

Batteries plus Bulbs on Jonestown Rd repaired the non operative screen on my Iphone SE. Did a great job.. everyone was pleasant and professional. Didnt take long and I felt the price was reasonable. Very happy with service.

Had a few hours to spare and called to arrange iphone x screen repair. Very nice folks and well done repair in 1-1/2 hours… thanks !

Thank you so much Michael for fixing my cell phone screen. Great customer service, very friendly and prompt.

Quickly and efficiently installed my new car battery as soon as I got there. Also got a discount when I purchased the battery online. 👍

Batteries Plus has most popular sizes and types of batteries in stock. They are close to my home and the prices are competitive with any seller. I needed two new 12 V deep cycle batteries. I checked around and Batteries Plus had them in stock. At first glance they appeared to be more expensive than other stores, but with an online coupon and the rebates on the batteries they wound up being less. And, I didnt have to drive twice as far away to get them!

Ordering online was easy; pick-up went smoothly. It was an easy transaction.

Staff was very friendly and informative. They were able to replace my iPhone 11 screen in less than 15 minutes. Michael specifically was great.

I purchased a battery about two yrs. ago with a three yrs. warranty.. I noticed that for the last three months I would have to jump my car at least once a month, finally I took it back to battery plus and was told that if it doesnt charge up to 10volts that would void the warranty.. I couldnt understand that.. they got it to charge up to 8volts .. so the warranty is only valid if the battery is good once it goes dead then that void it.. SMH.. Never heard thing like that.. this battery costed me around $300 and it a deep cell battery.. Im still under the warranty but wont honor it... Will never buy from you and will not refer you to any one..

Very quick and easy experience. My phone looks brand new after they replaced my screen

Steven was phenomenal customer service, he was really good listener, he was quick and efficient, I would recommend coming here if there more people like Steven.

Good sushi and friendly staff. I think they actually use to much soap and it just leaves a residue. Will certainly come again.

Wonderful experience. The man and woman who helped us made us feel so welcome. Its a nice change from the rudeness often felt in this area.

It was easy to make an appointment, and I got one the same day I decided to replace my phone battery and at a convenient time. Staff were pleasant, polite, and wore masks. The cost was reasonable and I received the coupon discount without needing to ask. My battery replacement was done quickly and painlessly; Im glad to finally have this done after hesitating for a few weeks about whether to do it or not. Now I can use my phone again without worrying about my failing battery!! And I didnt have to try to find the nearest Apple Store.

The people that work there are nice but the batteries ($40 for my Samsung S5) were no better than one you can get on the web for $10. The new battery lasts just a little longer than my 5yo original.

Came in right before they closed and Steven hooked me up with a a screen repair that I needed today and saved my phone and is all good

They dont have generator batteries I found out and you would think they would w being a battery wear house

Their name says it all. Great place for odd ball batteries, like car remotes. They even sell several types of car remotes too.

Process was simple. Price listed was what I paid, no hidden fees like at other places. I showed up 3 hrs late to pick up my device and the staff were more than understanding. I spoke to 2 people and they were absolutely wonderful.

After checking to see if they had my battery for my phone i left it for replacement. when i returned to pick up my phone i was told they didnt have the battery

Store was clean and quiet. Busy. Didnt have what I wanted, but had something similar. Satisfied

James was amazing. Super friendly and very confident in the ability to repair my phone. I was worried it was beyond repair considering this was the 3rd screen I’ve replaced this year. I arrived 15 mins early and he still helped me promptly. In under an hour my screen was repaired and looking better than ever. The price of the repair was super affordable and overall it was an amazing experience.

If you cant find it anywhere else they will usually have it

Jared (sp?) was helpful both on the phone and in person. He worked calmly and meticulously to install my new battery. He accommodated my preference to not go into the store (covid safety), taking my card inside and then bringing it back along with the receipt. He took the time to explain things, and he was friendly. Give this man a raise! :-)

I am very happy I was given the opportunity to be informed of this place. I am very satisfied with the level of service, the atmosphere, and slightly blown away by the prices. I recommend them for your vehicle needs!

Received great last-minute service, even on a Sunday!

Great experience and good price for batteries but the guy that installed my battery for me didnt give me my core charge because he had to install it (since I left my tools at home) but his loss because I was gonna tip him a $20 but instead he got the $15 core charge.

Super great service!!!! Had the battery replaced on my iPhone and the service was super fast and friendly!! Definitely would have come sooner had I know they’d done phone repair.

Harrisburg store have excellent customer service

My daughter had her note 9 screen cracked and took it up to get repaired. Apparently what neither of us knew is while the screen was amazingly fixed by the gentlemen there, the back glass on the note 9 can crack when you replace the screen. So not only did they replace the screen excellently, they put a temporary on and even ordered a new glass back when she asked if they could and installed it for her! I highly recommend this place due to their excellent repair service and we genuinely left satisfied! Id rate the place higher than 5 stars if I could.

Professional and good customer service

Initially, everyone was very nice and helpful when I explained that the battery in my phone was rapidly depleting throughout the days even when I barely used it. We went shopping and came back an hour later, got my phone and headed home. However when I went to charge it when I got home, I saw my phone was not charging and showing that the phones temperature was low. I called batteries plus and they told me to come in. They said they would look at it and to come back in a half hour. We did, and when we walked in, a guy who did not initially work on my phone was explaining to me haphazardly that there was nothing they could do to fix the issue that was not there before I took it to them. They did not offer any refund or give me any alternative option to how I can go about fixing my phone. I ended up needing to get a whole new phone entirely. It WAS charging before they fixed it. Dont trust them with your electronics.

THEY RUINED MY PHONEI dropped of my IPhone X to have the glass screen replaced. 10 minutes after I left the store I got a phone call from the technician explaining that they could not replace my screen because one of the two little screws on the bottom of the phone ( “must have been stripped from Apple” )I’ve had a charging case on this phone since the day I bought it. This store assumes no culpability in the repairs that they do. The screw was stripped by the technician not from Apple.UPDATE; I did receive a phone call about 2 days after my original review from the shop owner asking me to bring the phone back in to allow him to fix the phone or make the situation better. I live 4 hours away and can’t easily come back in. However, I thought the attempt to make it better is all you could want from a small shop. I think it means this shop does want to do the right thing.

Stephen at the store on Jonestown Road provided EXCELLENT customer service.

Chad is great employee, he helped me lot when i was there.good store,reasonable price.

This store was great. They knew exactly what the problem was with my phone and even went the extra steps of making sure it was fixed within 24 hours even though they didnt have the battery in stock when I dropped the phone off.

Quick accurate not cheap for a laptop bat.

Had two batteries replaced. In and out in half an hour. Phones are like new.

Good friendly service & fair price

The staff are friendly and knowledgeable, plus this place have all kinds and sizes and brands of batteries and they are affordable for your budget. Yes, I would recommend this place to people

9-14-2020 Great, they had the hard to find button batteries I needed and didnt know they sold phone charging cords! Found the length I needed for my motorcycle phone charger. They had exactly what I needed- AGAIN!!!

If you have apple products do not take it to this place. I cracked my IPhone 11 screen and payed $200 for a screen replacement and my phone display is just messed up. I would touch the screen and nothing would happened. I can’t scroll up because it keeps scrolling down on its own. The phone heats up. Everything just Horrible!!!... Should’ve drove down to an Apple Store in Lancaster instead.

Ive had generally good experiences with this place. They once were able to fix the screen on my Samsung Galaxy 4 phone at a reasonable price when all of the other places tried to overcharge me and give me the runaround. The customer services is very good and gives you the feel of a mom and pop store.The only minor complaint I have is the last time I was there, they sold me a very overpriced phone battery. The person at the counter said it was the best battery that you could get and it would hold a charge for a long time. The battery was an improvement over my last battery (it is at 50 percent power by lunchtime instead of 30 percent) but hardly worth $80.I would still highly recommend this place as they are better than 90 percent of the other electronics/battery stores.

The staff was very thorough in explaining my options. Once we agreed to the service, they thoroughly tested the unit and found several other problems that, once we discussed, made sense to repair. Now the phone works much better than it had in a long time. Most definitely worth the few hours it took to get the work done.

Everyone I had contact with was friendly, knowledgeable and extremely helpful. Even when I thought there was something wrong with the replacement battery, Chad showed me what the cause of the battery not charging correctly; something I totally missed. 😳 My iPad is working fine and the replacement battery is changing 100% now.

They were awesome called a day before for my iphone because i couldnt even type on it from how badly cracked it was and they fixed it the next day and my phone is brand new also pricing is awesome !thank you guys i totally recommend

I have been to this store on several occasions for my battery and cell phone needs. They have always been prompt and helpful. They definitely go the extra effort to assist customers.

Performed successful battery replacement on my 5S iPhone since Apple no longer supports this. Very friendly, timely, and professional service at a very reasonable price!

Fast and friendly. Will definitely go back!

Fast and convient service.

Easy to get appointments and great service

Picked up some house phone batteries service was fast andvery knowledgable.

This place was awesome! Very knowledgeable staff! I had a new battery put into my key fob and went back a week later to get my other one taken care of!

Fast friendly professional fair service, will do more business with organization.

Extraordinarily polite, prompt service on a busy Saturday! Problem resolved within 30 minutes.

Batteries Plus Bulbs had the light bulb I needed when Lowe’s and Home Depot did not. Pleasant employees too.

Fixed my cracked iphone 11 screen quickly. Service was professional and friendly.

All 3 of the staff members were very nice and helpful!! They went out of their way to help me with a issue I had with my car! Also during that time they replaced a battery on my iPhone!

Very friendly and fast service! Best price with 10% discount too.

Great customer service from both gentlemen working. The website selected the wrong battery for our ATV which the store personnel realized while checking us out. Good job guys and thanks for your great customer service in Harrisburg, PA! ATV is running again.

Put in an extremely large amount of time to fix my iPad. Appreciated their efforts.

David was extremely knowledgeable and quick. Service was excellent and so was the price. It is clear that they are both honest and customer friendly. You wont find a better battery store.

I dont know if they just never replaced the battery or they replaced it with one in as bad a shape as mine but I am not happy. My phone doesnt work any better than it did when I brought it in. Only difference is Im out 60 bucks. I will never be using this store for anything again. Quiet disappointed.

Very friendly staff

Scheduled appointment time online and repair work started ontime. Had new battery installed in Galaxy Note 5 cell phone. Less than an hour in and out.

Nate and the guys were excellent They helped me out so much thank you very much. Excellent employees

Good service and good advice

Great customer service!

Wow not only did these guys have a superior product for 100 bucks less than the competition, but I even left the store with a big smile because Ryan was absolutely most pleasant fellow to interact with! Thanks for making my day!

Easy to order, great selection and awesome customer service

Staff is extremely friendly and always willing to help. Very knowledgeable with what batteries where needed, and was able to point us to a jeweler to help fix a watch that needed more than a battery replaced. Highly recommend this place for all your battery needs.

Employees are not properly trained. On the 1st visit was told they could program my car remote but would need both remotes to do so. On 2nd visit a week later brought both remotes was told by a different employee that they cannot program remotes. I was very upset as I had traveled 30 miles one way both times. Yes they have a lot of batteries & stuff but don’t trust them for giving the correct information. Better off going someplace else.

The Manager James was very responsive to my needs and made things happen quickly. I needed 20 batteries. The counter person was also very very helpful.

Quality store love it I had bulbs that I needed and they were very helpful

Lightbulb moment and recharging your batteries experience;I will mark this establishment very inclusive and very accepting place for LGBTQI+ Community. The staff is very professional and knowledgeable about the products services they sell. That where very friendly to me and as a transgender woman that was refreshing for once. If you need a light bulb or battery I would suggest you do business with this establishment.

Needed a new screen for my phone and they replaced it quickly! Very helpful serviceperson.

Great customer service. Fixed my phone back to new!

Ryan was Aplus in every category it was a very pleasant experience

I made an appointment to get the screen replaced on an iPhone and was able to get the screen, a new battery and a screen protector for a lot less than I expected . Making an appointment online was easy and I was able to pick the phone back up in under two hours . Friendly staff and package discounts are great .

So far, they had every battery I needed. Also, they sell cool electronic gizmos, as well.

Friendly and helpful folks! And my phone screen was replaced in an hour..

Staff is eager to help with your rechargable device (such as tools, phones, shavers, etc) when it has stopped charging as long as the device is serviceable under their corporate guidelines.

The service was fast and friendly the guy even filled my battery for me. Then we both saved a dog trying to get across the busy road out front

Thank you Battery Plus I just want to let you know that you guys were very helpful and very quick with what you had to do for my phone Id recommend the store for anybody that needs batteries these men were very fast and are very good and they also gave me tips on getting an SD card that I didnt even know I had for my phone theyre very honest and very quick I recommend the store at five star

Good deals and great battery changing on watches.

These guys are truly great, very professional! Today I brought my phone in to get my battery replaced and the battery BLEW UP IN THE HANDS OF ONE OF THE EMPLOYEES. Luckily he wasn’t hurt but he really could have been!! He managed to save my phone, kicked the smoking battery outside, and change the battery in my saved phone. I couldn’t believe it!! Thank you guys so much!! I was truly impressed!

Needed batteries for security system sensors, and our FIOS cable backup. While we were there we found the perfect safety/emergency light for both of our cars. Fast, friendly service, from personable employees. Its why I keep going back to the same place.

WOW...This place is awesome, they have all kinds of batteries Big, Small, Tiny ones, etc. Any size you want and they are affordable..I would recommend this place to all who are looking for any size battery

Phone was fixed quickly and professionally. Had some issues with their new system so attempting to check out took 10+ minutes. Other than that, Id use their business again.

Had excellent service and effectively repaired my Samsung Galaxy 5 charging port. Would be a perfect 5, but, minor issue (quickly resolved at no cost, of course) with the screen being slightly askew.Will be back for my future needs.

Had exactly what I needed at a competitive price . Staff were courteous and professional.

Pleasant, helpful staff. Dont like customers to have to wait for service.

I Definitely do NOT recommend this place. I took my phone with a broken screen into get fixed and for a 30 dollar up-charge i could get a brand new battery and although i figured i only had the phone for about 9 months or so and had no problem with my battery prior i said “what the heck” and had them replace my battery for a new one. Since I’ve had my phone back my screen has a weird tint than the original screen had and my phone will just shut off randomly saying its out of charge... i returned my phone and told them what it was doing and expecting them to fix it. So i gave it back to them a second time and it is still not fixed... im done wasting my time with this place. I will take it somewhere where i know the job will get done right even if it is slightly more expensive. DONT LET THE LOW PRICES FOOL YOU...in this case its get what you pay for i guess.

Decent place if you want to buy harder to find lithium batteries and ordering ahead makes it simple. They also stock a decent amount of other batteries, bulbs, and cables.Not a good place for those who are sensitive to cigarette smoke as the staff smokes inside or right by the door as it smells of cigarette smoke.

Went to fix the cracked screen however my screen doesn’t work, battery now won’t hold a charge and also it can’t connect to my service provider, I called Apple Care and they are telling me the screen isn’t compatible and there are damages to the hardware which there were non prior to taking the phone to them. I’m extremely upset, I pretty much paid for them to destroy my phone and now I gotta go get all these issues resolved that will require more money! So ridiculous! I wish I could give no stars.Today 10/15 I take my phone to the Apple store and they tell me the liquid sensor has been removed! With everything they damaged it’s costing me over $400 to get fixed.

Very easy to purchase the battery online and pick it up in the store. The staff was very helpful and quick.

Fast and friendly service. Much appreciated.

Great service. Fixed my phone screen with ease and fast.

Very friendly customer service and got my phone screen repaired to me in an hour