I needed a mortar product and Berger Hardware in Hawthorne was one of only two stores to have it in stock near me(No the big two did not have it, and it is nice to support the little guys anyway.)Berger has its own parking lot uoon entry we asked where the item was. The young man whom we asked did notbknow where the item was, but within moments a scond employee was paged and led us directly to the item.The store is part old fashioned- knowledgeable workers able to give advice- and also modern- it carries traditional hardware and also the seasonal and convenience items.

Sept 2021, this is a great Hardware Store with knowledgeable and friendly staff who will go out of their way to help you out. I rather come here then those big box stores even if the prices are a little higher.

I am so happy to still have a regular hardware store still in business after all of these Mass chains opened up. The service and Burger Hardware puts Home Depot, Lowes and any other of these large chain stores to shame . This Mass chain stores put so many other mom and pop hardware stores out of business. But still, everyone at Berger is polite, courteous and so helpful. I cant say enough about them. You never have to look for them, They come & find you to see what they can do to help you. The place is simply terrific, Five stars is not enough ******. I truly wish that these large chain stores would go out of business and more stores like Burger reopened.I would be happy to pay more money for items that I would buy at a neighborhood mom-and-pop hardware store because it supports local business and keeps our middle class thriving.Julio F Zallo

Beautiful place and beautiful people they hope you its not like home depot or lowes its a 100 times better

Love this hardware store, they have everything you could need & are very helpful.

Good selection of products and a helpful staff willing to answer questions and find what you need

Its fully stocked and the people that work there are extremely knowledgeable you name it and they have it

Always excellent help that you cant get at the large retailers. They all know their stuff or get the person who does. Recommendations from the staff are extremely helpful especially for non professional. Very diverse set of merchandise.

This is an extremely unsafe place to walk into in these times. Most of their staff had their noses sticking out of their masks, and quite a few either had their masks completely off or wrapped around their chins. They wouldnt even raise their masks when customers came up to them to ask for help.

The help is incredible. They are usually very knowledgeable and they usually have what you are looking for.. If they dont theyll order it or find a substitute which will work. I have not waited for someone to approach me and ask me if I needed help. This is a very large hardware store and I dare say it has everything and anything you require. This is the best hardware store in the area hands down.

Best hardware store ever been to. Lots of stuff inside.

We had a grease fire in our Weber grill that got out of control quickly. The guys here repaired the damaged unit so we didn’t have to trash it. Their customer service was impeccable! Everything from pick up to drop off was seamless. They are a very professionally run reliable business and we would definitely use them again in the future. Thanks again!

My favorite hardware store! Its always super clean, staff are very helpful and friendly, they have a huge variety of products! They throw different events and are very involved in giving back to the community! Best place to get anything u need for home :) support local businesses!

A lot of punch packed in a small place. Great customer service.

Always a pleasure to shop at this location. Best experienced associates available.

I was very pleased with the service. I called for an item and the said it was there. This after getting run around from others stores saying they have and when I get there, they dont.

Great service. Super knowledgeable caring people. Great inventory. I always go to them first for all my paint and hardware needs. They also have an excellent appliance store next door with the same top quality service. You will not waste a lot of time and money buying things in the wrong sizes that you dont need the way you do with those incompetent big box stores, especially that orange box store!

Great local hardware store and owners always willing to get whats needed or to work on pricing.

Well stocked. Knowledgeable store workers and quick checkout.

1st time here..staff extremely friendly and helpful. I was amazed at the amount of items to choose from

Well stocked and friendly staff. Amazing store.

Hands down the best hardware store ive ever been in. The staff is amazing. Lucky to have this place nearby. Some items may may cheaper at Home Depot, but overall the pricing is very competitive, and in some cases cheaper. The customer support you receive far exceeds that of Home Depot or any hardware. Lucky to have this place nearby. I hope it sticks around for a long time

Much more enjoyable than the big box. Great sales and ordinary prices compare with big box. Very helpful. Staff is always around and available and knowledgeable. Good layout. Coffee machine. Easy parking. Shop there often. Great

The staff at Bergers are always helpful and courteous. They go out of their way to help you get the right product for what you are doing.

Everyone is friendly except this one employee. He’s youngish, wears glasses, and has facial hair.I asked for a propane fill and another employee told me kindly that my canister is out of date. No problem. Then I asked how to check the date on the canisters because I had another one at home. That’s when the rude employee butted in and kept repeating “that one is too old.” “Ya ain’t getting that filled anywhere here.”That wasn’t my question. So yeah, everyone but him is respectful.

Have a lot of what you need

Berger hardware is THE PLACE to go if you want quality items and quality help. These places are going the way of big box store but do yourself a favor and visit them. You will not be disappointed!Signed,A local General Contractor with 35 years experience.

Great selection, huge variety and very helpful staff!

Bergers is the BEST! Knowledgeable, helpful staff in every department. Always well-stocked and youll find things you wont see anywhere else. Before I head for a big chain store, I go to Bergers first.

Best hardware store around. Being renovated and changing over to Ace brands which include craftsman tools line... excellent!

Prices are slightly higher than competitors like Home Depot but that is expected. They have good variety and friendly salespeople. Its a short drive away so I end up saving money in gas anyway.They always have what I need when in a rush. I just wish they were open later instead of earlier.

Hands down the best hardware store iv ever been in. The staff is pleasant and knowledgeable. The products on the shelves are neatly organized, clearly labeled and priced right. If all hardware stores were like this home depot would no exist.

Paint lady was a gem. She got the job done. The gentleman at the register was efficient and had a slick haircut

Extremely knowledgeable, professional and helpful staff.

Burgers has just about anything you might need for your home projects. Their staff is always willing to help you find what you need and solve any problems you might have in performing your project

It is a pleasure to shop at Bergers (in comparison to the nightmare of shopping at Home Depot). There is always knowledgeable staff immediately available to help you find what you are looking for and to answer any questions that you might have. This is especially helpful for and comforting to those of us who do know know a lot about fixing things. I bought a lawn mower and a snow blower there because I had confidence that if I had a problem, there would be someone reliable there to answer my questions or help make the situation right.

Used to go there for years. Now not taking ANY RETURNS and CREDIT CARDS only for payment.Got wrong pressure regulator for gas grill Wouldn’t exchange for correct one. Don’t go there!!

I walked away from Berger Hardware smiling today. Paul helped me with some keys that were a bit tricky as I have had problems over the years getting copies made. He was patient and took the extra time to make sure it was correct. The simple things go a long way and I am inclined to visit them first the next time I need larger hardware needs.

My compliments to the owners of Bergers. I recently went there after wasting hours and multiple trips to home depo. No one at home depo gave me the time and knowledge the man in the plumbing department gave me. He patiently showed me a better approach for my project and actually showed me how the parts interconnected. I do not think their pricing was high and best of all they saved me time. I should have went there first.

Best local hardware store in the area. Ace Hardware savings coupons helped save $10 off $50 purchase

In our own non-tool like manner, have been patronizing Berger Hardware for many years. The staff is always helpful, their resources seem boundless and their prices are competitive.

Great local hardware store! Price and selection keep getting better all the time! Stihl, Dewalt, etc are available.

Local convenient store, good choices of merch. A worker there offered to help while I was reviewing labels on rust breaking lube sprays, his advice wasnt helpful though.

Great place to get things you need. Very knowledgeable staff unlike places like Home Depot or Lowes

Great customer service and they have everything!!!

This place has poor customer service I went in for one item and nobody could be bothered to help me look for it I asked several employees and none of them would help me

I cannot recommend Berger Hardware highly enough. It reminds me of the way businesses like this used to be. What really stood out here was a gentleman whose name if I recall correctly was Joe. He helped us back in the nuts, bolts, and washers portion of the hardware section. I needed a shim of sorts to fix my grandmas antique wardrobe doors. Joes dad happened to have worked installing large doors on commercial buildings so he knew exactly what I was trying to do. They didnt have anything that would work perfectly, but Joe came up with an idea of how to cut a washer into what I needed. Since I was visiting from out of state and didnt have the necessary tools, Joe actually took and cut the washers for me free of charge. It is hard to find employees that actually care about customer service these days and who will take the time to help solve a problem for a customer. Im sure that the couple dozen screws and washers I purchased didnt make them a lot of money but I know that whenever my family and their friends who live in the area have any hardware needs this will be the place theyll go. I cannot thank you enough for your help Joe.

Friendly knowledgeable staff your go to hardware store.

The staff is very helpful and knowledgeable if you have any questions they will help you to the best of their ability

Great place for home improvement, Highly recommend this Ace Hardware store

Best hardware store in the area, wide variety of merchandise & very helpful personnel!

Great hardware store and great service. My go to place.

As small as it appears, it has a lot of stuff. The staff is always helpful

The best hardware store and helpful, friendly staff!

The woman working towards the front is a real gem.

Wonderful local hardware store with everything you need.

Amazing service, always willing to help. best store in the area. 10/10

Great little Hardware storeWith good help.

Great selection, great service, except for the checkout, always attitude!

Great product at a great price with quick delivery.

They are very helpful and have almost everything

Great hardware store. One of my favorite hardware stores.

Good experience.

Grat place very friendly and helpful and knowledgeable in multiple areas.

Very helpful people there.

A great store. Very friendly, knowledgeable and professional.

Best hardware store in this area.

Ordered a router bit that was shipped on 6/30/14 got it on 7/25/14 after 2 calls to corporate and 1 call to bergers hardware meanwhile i ordered a router bit from home depot also in hawthorne ny got it in 3 days and the lady at bergers try to b.s. me

Everyone knows what they are doing and know where everything is. prices are generally comparable to the ginormous stores but the experience is infinitely better.

Staff is knowledgeable, friendly, and always willing to go above & beyond. I always go to Bergers first!

Friendly, knowledgable staff. Always has what I need.

Always go here to find what I need, and have made friends with some of the staff so they exactly if I need help or not.

Absolutely love Berger hardware

But frankly, the waiters are a bit snooty and could use a bath.

Unlike Home Depot people there can answer questions and help with what you need

Very helpful staff.

A place to find items you cant find anywhere else.

Above and beyond service and selection

Helpful staff

Very friendly, and I found what I was looking for