The store itself was nice but my experience to get a battery that was DOA wasn’t.

Really great Auto parts store in the heart of Hempstead. I stopped by here during lunch one day to pick up new windshield wipers but hadnt any clue which ones I needed or what I was doing. The employee asked me a few simple questions about my vehicle and immediately walked me over to the aisle to show we my options based on price/brand. Ill totally be going here more often when needing to, especially since the parking lot is incredibly spacious and the store being conveniently located. Lines can get a bit long but the overall experience was easy and simple.

Opening late was good . I got what I needed. Thanks

Guess I mustve gone at the wrong time base on other reviews because the crew I just encountered cant walk and chew bubble gum. Only 1 other customer in the store, still no customer service. Trash

I’ve had good luck with the team at this store

Good morningI went to pick up new floor mat for my new car, truecar was the only one in the neighborhood that was opened at the early time with the items.The staff was courteous gave assistance as was expected and suggested to email coupons when applicable.I was impressed with the service rendered and the price of the items purchased.

Excellent staff or knowledgeable

They are the source for hard-to-find parts

Not what I expected. But if my car has an issue I wouldnt go there sorry.

After confirming over the phone that the part was indeed in stock, the guy reminded me to order it online for a 20% savings. Arrived to find another counter guy installing a battery in the parking lot ... for a mint NSX that was older than the kid whod just bought it.Good service, and this is the second time this store has had something in stock where everyone else is next-day. I now drive 40 minutes one-way to get here, but it beats not finishing the job on the same day.

Very friendly and very helpful.

Unfortunately, I had to go there twice due to them given me the wrong item twice. I had to waist time, gas and money going back and forth. I will never go there again! Employees need to get much better training on auto parts, so that customers like me dont have to go and waist time for being given the wrong parts! Is obvious the store needs proper help.

A good place to get parts for cars with a very large parking lot and very good attention

Some associates were excellent while other lacked customer service skills. Store wasnt properly stocked with items on the flyer.

Good place for car parts

Always get good help at this store.

Very friendly and helpful staff. They greeted me as soon as I entered and asked how they could help me. The associate looked in the back for the part that I wanted, but couldnt find it. I had a great conversation with another worker while I waited. It was a good experience, even tho I didnt get the part I went for. I would shop here again.

Helpful stuff and good prices

Very rude group of people. Poor customer service had to go to AutoZone to get help with my headlights.

I would advise people who shop at Advance Auto Parts, to take the time to read their return policy before going in. They have a great deal of signage on the way into the store and the expect every customer to notice the sign among the dozen or so other signs in the lobby. If you buy certain things, they are not refundable, even if unused and in their original packaging. Even if you have the original receipt. I just recently experienced this with a purchase. I would recommend shopping at a store thats not out to make a profit on you even if you cant use the items you bought. I certainly understand this now and will never shop there again and suggest you do your research first.

Good selection. Decent prices and discounts if you purchase online. They have fast and convenient in-store pickup. Staff is friendly and helpful.

Rubi was great! Kind attentive! Informative. Knowledgeable. Thank you!

Good parking & i thought i gotten what i needed & it wasnt the right type of oil so i had to redo it & im waiting for results.

Excellent customer service and they back up what they sell you with no headaches. Really was impressed with this store!!

Long wait always busy

I always shop in this store, I m not going anymore because of the lady that working in this store, just advice to her dont be sales person that looking only for monnais, the service is more important then monnais .

Very nice people to work with.

I order online and pick up the same day the prices are affordable

Any parts or tools just near by

Dont bother with a return policy because with the wording I should have been allowed to return an unopened, originally packaged electrical item in exchanged for a better product. I bought 2 and when I found out how 1 worked I decided to bring the second.

Very professional & helpful. Sweet. Thank you.

Anthony was very helpful and went above and beyond my expectations for good customer service!

First and fast service

Very helpful. Matched up parts when I wanted different from the bookFriendly staff

This is the best place ive been to.The quality serivice la very good í recomend this place to everyone!

Told me the brake pads they sold to me was the best, come to find out they were not good break pads

I got the right part the first time and the guys always have a sense of humor

Nice place to buy attendants are nice and helpfull

Pretty decent store to get the parts you need.

Had a great sale on oil. Friendly and helpful employees.

Come here for a majority of my autoparts, always a pleasure dealing with Dan and Kevin. Great discounts for law enforcement and service members.

Found good prices for license place protective number cover

They have great staff and great prices in most stuff also more merchandise then AutoZone and less crowded

Lots of parts for your car!!!

They got good parts at a good price

Very helpful service. Great prices, I trust them

They know what they are doing...

Very good autoparts store with a friendly staff.

Good service, always great pprices

Great for all your car nrefs.

Its convenient,I like the store, its ok

Almost always has the parts I need and the employees are helpful.

The service is fantastic prices are reasonable

Good costumer service and they even open in the holidays

My car battery died, still had warranty. They were able to process the claim and get me a new battery.

So much better than AutoZone

Products order can in on time, awesome place

They always willing to help.

Good service

Nice and good

Great staff always willing to help

Great customer service

Great service

They sold my buddy a car part whith life warranty 2 weeks later they wont take back

Great customer service. .. as usual :)

Great customer service, especially Chris

Great place for auto parts

Easy to return

Good customer service

Very helpful staff

Friendly great service

My car battery was faulty.. they replaced it

Prices are ok. Have parking in the back.

Very bad customer support, workers no idea what they are doing 🤔

Great customer service!!!

Had what I needed in a pinch.

Very helpful staff

They were open in the snow storm, thats why they got 4 stars. I stopped in for silicone spray for snow blower. When I got home tip was missing to spray, thats why they didnt get 5 stars, had to improvise.

Good place for parts and accessories !!!!

Very helpful!

Very friendly service

Customer service good

Helpful.

Good service and attentive

Quick, simple, well stocked

Excellent

Great place

Great

Good

Like. Rubi from there

Good store

Good

Good

Nice

Low inventory

Nice

Fair

Excelent service

Excellent service good advice

A very fantastic place with ample parking in the back