Love this place. The staff is always helpful and the store is always neat. Love shopping here!

Good food good service but very slow

Love this place for my salon products! Staff is always friendly and helpful. I came in asking for a color for one of my clients that is allergic to certain products and the recommendation they gave me worked amazing with no reaction to my clients scalp. Thanks CosmoProf Hickory! :)

Decent service if you need assistance.. stocked as well as possible right now

With all the shipping issues going on and the craziness of this world, I cant say enough good things about our local Cosmoprof. Thanks to each staff member for always going above and beyond to make me feel welcome!

I love this place. Great staff and always there when you need them. Even through ups and downs.

Extremely rude staff. We visited and they made snide remarks to us by simply asking for a cart. Then they insulted us again when we asked where a certain product was in the store. I get it that professionals should come here but the attitude of the staff has made me go elsewhere from now on. Ridiculous.

If I could leave a zero star review I would. I dont even know where to begin, but if you read all the previous reviews they hit it the complaints head on. I always used cosmoprof for all my styling product needs. For the last 6+ months I have noticed this location has went down hill terribly. I have been in this store multiple times and have heard sales associates openly talk poorly about their customers. On one occasion when i visited this store one of the sales associates talked so poorly about a stylist in the store. When the customer left the sales associate looks right at me and says that girl should have never colored her hair blonde, it looks like s**t. NEVER in my life have I witnessed someone so unprofessional. When I have to go to cosmoprof, every time I leave I wonder what negative things the sales associates have to say about me. When you walk into this store it is made to feel like you are bothering the workers. I always see them on their phones instead of helping their customers. Its unfortunate I am leaving such a poor review. This once was a great store but now, not so much.

Always a wreck. Always! Cramped, which they cant help (bad location), but they think nothing of crowding the tiny aisles and walkways with boxes of stock. Just a mess, consistently. I only go to this location when absolutely necessary.

Nice staff great variety

The entire staff is absolutely amazing people. Best CosmoProf I’ve ever been too!

Everything a hair dresser needs

Love Cosmos! Super nice employees!

Ladies are nice and friendly.. but manager is awful..so rude.

As a longtime customer of Cosmo Prof I honestly have to say its been a while since theyve had someone in there who just pops out as an outstanding employee..in fact some have seemed a bit grouchy at times... theyve finally found one! Megan has had a smile on her face everytime Ive been in and has been more than willing to help me find what I need! Shes awesome! And I hope they hold onto her!

Much better inventory than Centric, yes, Ill name it. My new go to place for stuff.

They are Very Rude! One of the girls told me to shut up. The manager needs to teach this ladies to be more pro.

Always has whatever I need. GREAT CUSTOMER SERVICE. Keeps store stocked well.

Love the girls here! They are always so helpful!

Always welcomed with a smile! Love our beauty supply house in Hickory, NC!

The ladies that work there are always very professional and helpful.

Loved it

Awesome place, just have to be licensed or an employee or cosmologist student to shop.

Great products. Knowledgeable helpful employees.

My go-to everything beauty realted store

First wanting to refuse a coupon for 10$ off $60 or more. I purchased a smoothing iron and the price didnt match so I took the iron back in side and I matched the sku on the iron for the sku on the price tag on the shelf and the associate refused to refund the amount. So I exchanged the iron for the one she rang up on my reciept This isnt the first time I have had nasty attitudes. I will take my business elsewhere. Even if that means driving further.

Them girls are always so rude! Every time I go they are all snotty and rude to me👿

This is a good thing to do

Love all the different hair color options

This location is conveniently located. The staff is friendly and they know their stuff. My only big issue is they are constantly out of supplies and you have to wait days or week for products.

Came up to this store to make a purchase, they closed their doors early and then turned away 4 other customers and then preceded to let one other lady she knew come in and shop after they were supposedly closed. Very unsatisfactory. Will be taking our business elsewhere from now on.

Amazing very helpful

Staff friendly and always helpful!!

Employees are very rude at this location.

They are very rude

They have everything!

Great

This place rocks