Comments
Ja
Review №1

Great experience all around they made it very easy for me as a first time car buyer. The vehicle I purchased was as advertised and in great condition. Couldn’t be happier with my first car!

Ni
Review №2

This place is a joke, avoid at all co$t!!! Luckily I walked away empty handed. Found an ad thru the offerup app, came to the location to see the car and was already turned off when I arrived. Place looks more like a junkyard than a used car parking lot. The so called office is dingy and worn down, I already spoke to Maria prior to arriving and had a deal set in place after she discussed with her manager on the cost/offer but when I arrived Gil had no knowledge of that deal until Maria confirmed it. So much for communication between employees. Gil showed me the car and gave me a test drive. The car wouldnt even start to begin with, he had to jump start it. After the test drive was done I asked him how long was this car parked up for (even though I already knew the answer) because it tells you how long the ad was posted on the offerup app, he said 2 weeks which was a lie. Then after he went inside and Maria came out, I asked her the same question and she said 2 months (the real answer). The car had more issues than what the pictures showed on the offerup app so that was a no go. I give credit to Maria for good customer service, cant say the same for Gil, learn to smile when greeting customers maybe that will help you sell a car next time.

FA
Review №3

Buyer Beware, Wish i would have seen reviews first my bad -Bought Cobalt SS from them - Said car has no body issues, runs perfect, all lies and after purchase no replies, bought car from out of state, Mis matched tires bald - tire holds air only 1 day.buying new set of tires. DO NOT buy sight unseen from them, the pictures are deceiving and there is no contact after sale ! Car was delivered filthy inside and out said they were going to clean and detail it, What a Joke this place is UPDATE!CAR HAS A BLOWN HEAD GASKET.AND BAD WATER PUMPNEVER BUY FROM THESE CON ARTIST. $3000 REPAIR

Ri
Review №4

María and Gil are super nice people! Very transparent and considerate. After dealing with many used car dealers before, I wouldnt go anywhere else. They have definitely the best deals you can find ever.

Al
Review №5

Such rude people!!!! Stay away from this business, hung up on me after I asked the title of the car (that should be posted with the ad) good thing he hung up, I was thinking about it!!

Ty
Review №6

I had an excellent car buying experience here. As a first time car buyer, I was initially nervous. But when I met Maria and Gil, they made me feel extremely comfortable. Maria and Gil kindly guided me through the whole process. No matter what question I had, they answered promptly and clearly. I got a 2010 three series BMW that still runs well to this day. I highly recommend them for anyone interested in an affordable used car!

Br
Review №7

Maria was transparent and helpful. Made me comfortable with the Civic that I had and she even gave me a new battery and installed new bulbs for me. She has been nothing but upfront and honest from when we first met

Ja
Review №8

Maria & Gil were fabulous! I got my tags the following week. They were very informative & willing to work with me on a payment plan for the remainder. My experience was great & I would recommend them 100%

Se
Review №9

They are unprofessional and most of all NOT HONEST. THE PRICE AND VEHICLE THEY ADVERTISE ON WEBSITE THEY DO NOT HONOR ALSO IN DIFFERENT COLOR. THEY ARE ALL OVER FB AND THE SAME PERSON ON HERE WITH 5 STAR REVIEW ARE THE SAME PEOPLE WHO WORKS THERE. TRUST ME DONT WASTE YOUR TIME AT THIS CAR LOT. FEW BLOCKS DOWN A DIFFERENT CAR LOT WAS MUCH MORE HONEST AND HELPFUL.

Le
Review №10

They rip people off, and lie about the state their cars are in. If there was a way to give them 0 stars, I would. The Audi my dad got from here had something fall off from the bottom but since it was superficial we didnt think much of it. Give it a few months and we find out the Audi has some serious transmission issues, along with an air conditioning problem. This is Florida. Im sure anyone reading this can understand how very necessary A/C is.Theyre scam artists. They set back miles, do temporary patch jobs, lie, sell the car as-is, and if youre not careful, you get screwed over. You only make this mistake once.As a side-note, when I seriously inquired about a turbo-charged, manual 2008 Ford Mustang V8, the owner turned to face my father, chuckled, and told him the car was too much for me and tried to show me a Nissan 300SX, which he said still looked nice and was a nicer fit for a girl like me. It was nice, but it wasnt what I wanted.Obviously, with the way things ended up, Im glad I got neither one of those cars. My dads had to spend a lot of money fixing up that Audi, and now, years later, is when he was able to get a new car and sell this one. Consider this a cautionary tale.

Ch
Review №11

The service is ok

Di
Review №12

I should have listened to the reviews. Maria seemed so nice and attentive and so did Gil, so when I was told that it was just one bad review and routine car maintenance, I believed them. They gave me a warranty for 30 days since they would not let me take to my mechanic. So I bought the car, and then found out I had a $1200 oil leak, gasket replacement etc. Gil said, its not internal parts, so its not covered. Gil said any problems, dealership mechanic will fix it; then I asked for his Audi mechanic and he said, I dont have one. Basically, the warranty is just a piece of paper. I told Gil, I would not have paid what I paid if I knew right away that I would be $1200 in to it. Then new stereo speakers that Maria said were good. And, suspension problems now another $800. Gil said he would call back after reviewing my oil leak quote, but he never called back. THEY DO NOT CARE ABOUT ANYTHING, BUT GETTING THEIR $$$. I told Gil the right thing to do is give me back half the cost and we will be done with it. He said send to me and Ill take a look. He never got back to us. THEIR CARS FROM WHAT I HAVE EXPERIENCED AND READ ARE NOT IN GOOD SHAPE INTERNALLY, SO BE SURE TO NOT PAY TOO MUCH. IM IN ABOUT $2000 AND HAVE NOT EVEN BEEN ABLE TO DRIVE MY CAR SINCE I GOT IT LAST MAY 2017. I KEEP FINDING PROBLEMS. LUCKILY MY BOYFRIEND CAN LEND ME HIS FOR NOW. ***BAD BUSINESS****

Ga
Review №13

By far the worst car buying experience ever. Spoke to a guy named Gil. Incredibly rude and even more unprofessional. Didn’t have the decency to speak to me like a human let alone have some courtesy. Made it seem like I was bothering him and wasting time asking about the availability of two cars. Even had the audacity to hang up on me when I asked for information about both cars. Definitely won’t be taking my business here

T
Review №14

Ripoff artists. Do not buy an as-is vehicle from these people without having it checked thoroughly or you will have no recourse. No warranty, walk away and save yourself lots of trouble. Purchased a Honda Civic there recently. Was told that the timing belt was fairly new. Untrue. The car had an oil leak which appeared to be from the valve cover; a fairly easy and cheap fix I thought. After driving the car for 1 hour it began to overheat. The mechanic who fixed it for me discovered a bad oil leak, an old timing belt and various other things needing repair. In the end, this necessary work will cost me over $1000. For that kind of money I could have purchased a much newer and reliable vehicle. BUYER BEWARE THIS DEALER...

Ma
Review №15

I HAVE BEEN TO MANY, MANY, MANY DEALERS AND NO ONE CAN COMOARE TO FINANCIAL CLAIMS & SERVICING! THEY ARE HONEST, HOSPITABLE, EXCELLENT CUSTOMER SERVICE, AND THEY WORK WITH YOU IN EVERY WAY! I BOUGHT MY 2008 HONDA CIVIC HYBRID AND I AM EXTREMELY HAPPY WITH IT!!! I HIGHLY RECOMMEND FINANCIAL CLAIMS & SERVICING!!!!

Go
Review №16

Great Cars Great prices Bought a Mazda car theee and have driven it some 500 miles runs Great Thank You

Er
Review №17

Avoid at ALL costs! Drove here to see a vehicle last week. Sounded great on paper and over the phone. The vehicle I saw was Junk as is most of their lot (In my Opinion Only!) with multiple engine faults, Check engine lights and blowing clouds of white smoke. Valve stems needed done and this is NOT as normal BMW trait as owner suggested. Best avoided with so many real car dealers in town.

Ti
Review №18

Due to the reviews, i will not be contacting these people. They have a beautiful Nissan Sentra spec v for sale but im not dealing with people who reset odometers or sell foreign cars at high prices just to be stuck with a total loss. clean up your reputation.

Ma
Review №19

Bought a car from Gil and Maria no problems at all worked with me with bad credit and Ive had the car for 4 months now no problems at all and theyll even answer the phone on days off when theyre closed and work with you will definitely be buying another vehicle from them once I pay this one off

Sp
Review №20

Tried selling me a 350Z with all the tire tread on the interior down to the mesh wire, you can have a blowout with in 20 miles of this. The insides were falling apart, and car had brake light on. BUYER BEWARE

ja
Review №21

I bought my first car and I loved it it was a Jeep Wrangler Gilbert was the best

Ma
Review №22

I had a family member that arrived 7 month ago did not have any credit and little down payment .I was recommended to Gil by Jus and I am very happy with the purchase my cousin made. They are genuine and hope to do more business in the future.

NL
Review №23

To call these guys shysters & ripoff artists is an insult to shysters & ripoff artists.I bought a car from Gil at Financial Claims & Servicing and he purposefully withheld that the frame was almost completely rusted through.The rust was covered with masking tape and then painted over in an attempt to intentionally & deliberately hide & conceal the true condition of the car.Buyer beware, but better to just avoid completely.

dy
Review №24

I love the car they gave me .it runs a fine as a new 2018 car.

ju
Review №25

Easy, Financing, They were fast and friendly. I am super happy with my BMW. For being a small dealership they have a variety of different makes and models to choose from .

yv
Review №26

Fast and Easy buy...Maria is always available.

ma
Review №27

Friendly staff, nice selection of cars . Smooth financing ..highly recommend !!!!

so
Review №28

Fraud and NO MORALS. Life ruiner if you have a job. My car was sold with failed power steering and a huge hole in the radiator. Car was toast after 3 weeks.It was such an inconvenience I almost failed 2 graduate courses because my car problems made me absent multiple times. Gil lied about negotiating with me. Offered a partial refund then changed his mind and stated they dont do that. Females especially BEWARE.

Om
Review №29

It was good the man there is very fair, sorry i never at the truck thou

Je
Review №30

This business is horrible. They insulted me inferring i did not have enough money to buy a car from them. Reason being they had listed a car cheaper than tried to jacked up the price a $1000 when i asked what they were asking. Dont do business with them

QU
Review №31

Ive been from dealer to dealer before i came here i was happy with my choice of a Beautiful Acura rl And havent had any issue other then oil changes I DEFINITELY RECOMMEND THIS PLACE

Gr
Review №32

I bought a 2011 Ford Expedition from Financial Claims and Servicing . Very happy with my truck. I was on Autotrader after researching several SUV, I came accross this one. Its been a month and I am very pleased. Fast, Quick and Easy transaction. I would definetley give them a thumbs up!

Mi
Review №33

BUYER BEWARE!!!! Bought a car from this dealer only to find that the owner messed with the odometer and made it 150k miles less than the actual millage. If thats not bad enough he painted over the check engine light and also the battery light (so that the car would look like it was actually the 50k miles he claimed).A week after having the car the tires had to be changed…The guy is a true scam artist. After getting ripped off a few grand, yes i learned my lesson to check the history of the car before buying! I just want to warn anyone else who is thinking of buying from this scammer BEWARE!!!

KD
Review №34

My mother and I got a car from them from them, from the start they treated us with respect. I recommend them.

Sa
Review №35

Not impressed

De
Review №36

I just bought a BMW from financials claims service I NC from out of state and the BMW has so many problems with it I had to spend more money they I expected The angel I was out it was leaking oil the brakes was bad and when I called they took the five because it was a 2005 BMW 645 CI they told me there was no problems with the car and it was so financial claims service I in C is a bad place to buy cars even from out of state and I will advise nobody to buy a car from there ever again Andrew Outen Philadelphia Pennsylvania

Ra
Review №37

I was sold a car with tampered mileage. The owner said it was a typo from the bank but when I checked, the vehicle had the mileage rolled back twice.

Go
Review №38

Nice inventory, very impressed

Ji
Review №39

Dishonest seller and buyer. a true crook.

Yo
Review №40

Very happy with this company, It is the second car I buy, Gil is very attentive and always gives me a good price. I recommend them to all my friends.

Ev
Review №41

Very good cars. The financing plan is excellent. Very professional,

ev
Review №42

Very happy with my purchase of my Truck. Maria is very kind. I recommend them.

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