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Meineke Car Care Center
1616 Northampton St, Holyoke, MA 01040, United States
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Meineke Car Care Center
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Er
Review №1

We broke down in the area. Called AAA and they got us up and running. We called Meineke and they said they could get us in to replace our starter (2005, Honda Pilot, 240k miles) the next morning. We decided to get a hotel room and go for it. Our mechanic at home was 10 days out. We drove there to drop car and set it up. Guy, the service manager, said that one of his mechanics was just finishing a job. He could get the part and do it this afternoon. Game On!!!We were back on the road 2 hours later.They did awesome. Price was spot on. And we couldnt thank them enough. Meineke in Holyoke, Ma.. Guy and his crew hooked us up!Thank you.

Ro
Review №2

My family uses Meineke Holyoke was told from another place my brakes front and back both needed to be done. When I brought it here they were honest and told me no its not as bad as I was told. Very reasonably priced good quality work. My whole family brings their vehicles here. Very pleasant to deal with highly recommended.

To
Review №3

Needed to get an oil change done for my vehicle. The 2 dealerships near me was booked till end of Sept and mid October. Called Meinke and was able to get an appointment quick. Brought my vehicle on the day off half hour earlier than my appointment time because of work and was in and out. Very good customer service and service in general. Did a great job

Te
Review №4

Prompt courteous and inexpensive Definitely recommend them for Oil change and car repairs

Da
Review №5

Great service always. It’s so nice to have a trustworthy service center and a manager like Guy. We use them for both of our vehicles and for all our repairs & service. They always come through for us. Drop it off, get a call shortly with problems diagnosed, cost estimate, and the work is done before the day is done.

Ju
Review №6

Polite professionals. We’re able to fit me in towards the end of their day. Super!

Tr
Review №7

Needed bearings replaced. Got an appointment for next day & works was completed quickly.

Ja
Review №8

Was easy to setup service on website and fast service when I arrived.

Su
Review №9

They were great. We had driven to Massachusetts from Dallas, tx and the car was shimmying. Meineke was able to quickly diagnose and correct the problem so that we could get back on our way. The ride is great again.

Lo
Review №10

I had leaf springs replaced and after I got my vehicle a couple days later, they fixed it sooner than expected and I drove it home and it was the best it’s driven since I brought it. I was very happy with their repairs and will continue to use them for all my repairs. Thanks again.

Ca
Review №11

Did online search for garage in holyoke,MA this garage came up. I was lucky because the service was excellent,fast & not even close to what I expected to pay. My new go to garage

L
Review №12

Was able to have vehicle serviced quickly and affordably.Have used this location for repairs/maintenance in the past when it was under different mgmt and glad to see that there hasn’t been drop off in customer care and expertise.Highly recommend.

Ma
Review №13

Great place.But can not do car inspections.

Da
Review №14

I have to say I highly recommend Meineke in Holyoke to anyone who is looking for honesty, integrity and just good service these guys are top notch!

Ha
Review №15

They are very professional, and they respect customers time and needs. No cost surprises, very clear about what your car needs, and they do not talk to you like you do not understand what they will say. They will do their best to explain. I have two cars, and they are my destination.

Jo
Review №16

Very happy with their fast diagnosis and corrective action. Easy to work with. Glad to keep business in town with a local merchant. Will return again.

Au
Review №17

I was treated respectfully, and the service was performed in a very timely manner. I will go here for oil changes or car repairs again. Thank you.

Je
Review №18

Great service! I’m always able to get an appointment quickly, and they complete the work quickly and efficiently. Also, prices are very reasonable, especially compared with the service centers at local car dealers.

Ma
Review №19

The Guys there are always there to give me good and Polite service.

La
Review №20

Very friendly and responsive. Good communication!

Ky
Review №21

I had a small issue with the exhaust, but it wasnt safe to drive, they helped me out of a jam in under a few hours, great service 👍

Ri
Review №22

Pretty accurate to what they quote you for a price. Fast and reliable work.

Me
Review №23

They were able to see me same day and make repairs also. Was a great help and great customer service

iv
Review №24

Great place to fix your car always on time if you really have to fix your car I will recommend this place 100% I was very satisfied with everything they did to my car thanks a lot Meineke care care center .....❤️😊

Jo
Review №25

Always friendly and helpful staff been using them for many years now

St
Review №26

Came in to replace headlights on my 09 Subaru Outback since Subaru decided to make things difficult as possible to replace the headlights, was taken right in and job was done within a couple hours. Highly satisfied

St
Review №27

Meineke car care has been a dependable means of maintaining and keeping my vehicles running . With helpful service

Ca
Review №28

Excellent place and very respectful even though they couldn’t help me with my problem they were really quick and very helpful with the situation telling me where to go and everything.

Ja
Review №29

They would not honor the coupon sent to me with their address listed on the mailer. It was for a 24.95 oil change, and they stated that the owner would not do one for less than 34.95. FALSE ADVERTISING!

ki
Review №30

I called to make an appointment and they put me into the schedule very quickly, made drop off quick and efficient, and had the car done within a couple of hours. They are professional and reliable, and their prices are very good. Trustworthy guys!

Ja
Review №31

Have been going to Meineke since a shop close to me recently closed... and I’m very happy to say that the service and value is much better than what I was used to from before! Thanks to the Holyoke Meineke... I’ll be stopping by often!

Ri
Review №32

Great job to Guy and anyone who fixed her

Ni
Review №33

Had some work done on my car. The team was professional and communicative. The cost was very fair. Im sure I will be a repeat customer (but hopefully not soon lol)Edit: Repeat customer! This time it was 4 new tires and an alignment! Cost was still fair, work was done in a timely manner!

ai
Review №34

Was a hour away from home when I had a car emergency They were able to repair the car the same day! Life saver for sure Car runs great. Knowledgeable staff Highly recommend

Fr
Review №35

It’s always great

Fr
Review №36

At this location the service was proficient, professional and priced right. Based on my experience I will use them again.

Mi
Review №37

The service is excellent...staff is very helpful,friendly and knowledgeable.

Jo
Review №38

Like the professionalism and pleasant employees, that they did not Subject unnecessary repairs.

Le
Review №39

The experience is always great! Quality service and very little wait time.

re
Review №40

They did a gd job. Lil pricey but gd customer service

Ke
Review №41

These guys are great. They ALWAYS do their best to take care of their customers. Ive had them to many jobs for me at this point and they never let me down. Thanks!!! 😊

Am
Review №42

Guy was extremely professional and explained everything to me as they figured out what was going on with my car. I was extremely impressed and will definitely be back!!

St
Review №43

Go somewhere else where they are professional and dont practice shiesty and predatory buainess tactics. The zeitgeist is pretty bad when companies dont realize they could actually make more money by being less greedy lol.

Lo
Review №44

These guys are the best! They care about the quality of their work. They are honest about what needs to be done with your car. I appreciate how quickly I get back on the road again. I really was delighted when I called to make an appointment for an oil change, and they took me right in! That made my day! When I needed new tires, of course I went back. Am happy with Meineke!

Ja
Review №45

Guy has treated our family fairly and beyond what is expected. During some front end work on my truck, he noticed the brakes needed work and called my wife to tell her it would be less expensive if the work was done then because the truck was already taken apart. I was not available to approve of the work, however, Guy gave us the same price the following week when I could bring the truck back. Thank you Mieneke!

Wa
Review №46

Im in the military and we have a fleet vehicles that needed break pads. I showed up there in uniform to this service done. They charged the Army 600.00 because they said they just dont do pads. They had to do rotors too. I wonder if they had charged a civilian that? They did that because the government credit card was going to cover the cost. Usually when you go to a brake place they tell you what your problem is and what it costs. They just went ahead and charged 600 and told me after that they just dont do brake pads, they have to replace rotors too. Thats BS. When have you ever just gone to a brake place to do brake pads and even though the rotors are good, they tell you they have to replace it any way. Thank you for your service Meineke. Enjoy your freedom.

Ro
Review №47

Great auto care. Poor covid regulation. No employees wear mask. Small plexiglass in lobby. Asked why employees don’t wear masks and were told “im not worried about it, there’s much scarier things coming”. Will not return due to negligence during pandemic.

Bi
Review №48

They were so polite and efficient!

Gi
Review №49

I really like this company, they are very friendly respectful and help you figure out any problem u may have with your vehicle I definitely recommend this place to anyone 🤞🏼🤞🏼🥰

Ju
Review №50

Awesome place. Awesome service. Very happy with them!

St
Review №51

Team was very nice, reasonable and efficient. Would highly recommend.

de
Review №52

Friendly professional fast

JO
Review №53

Wonderful staff! I always feel like I’m getting the best rate and they do a great job when working on my car. Scott, Dave, and Guy keep my car on the road without recommending unnecessary repairs. Will keep coming back!

Ge
Review №54

I am a government employee and have been using this shop for about 8 years. I would always use this shop over others. This shop and their staff never attempt to do unnecessary work and always charge a great price.As Government employees we are always on the lookout for overpriced work and parts as part of our duties and the job is always done right and for a great price.I use my vehicle daily and can’t give up my car for days while a shop “Gets to it”, these guys get me in and out. Thanks for your awesome support.

Je
Review №55

Accommodated me as a walk in, and done in 20 minutes! Very friendly service :)

Sh
Review №56

They were nice and understanding men working there. I would most likely go there again.

VL
Review №57

Ive been going to Meineke for about 12 years, Dave & Jeff are great guys to work with!

So
Review №58

Really honest, hardworking gentlemen. Gave me a great price on brakes, rotors and calipers. Finished it same day for me. Could not recommend more.

Ra
Review №59

They always do a great job.

Ap
Review №60

Had a great experience here. Guy, the manager, was extremely personable, transparent and helpful, talked to me like a friend while I waited a few hours for considerable maintenance. Will definitely be coming back.

Ka
Review №61

Very personable, efficient yet detailed. They actually bring you into the garage and show you if there is an issue, and provide an estimate with no pressure to get work completed that day. Will return :)

Lo
Review №62

Ive taken in my car several times. Theyre helpful, and inspire trust. They may be able to squeeze you in, but an appointment is often needed. Wifi works if you have to stay and wait for your car.

Da
Review №63

Good job

Al
Review №64

Great experience customer service was great the mechanic got me in and out. Great all the way around.

St
Review №65

Had a brake job done. Was shown the problem. Very professional and job done in a timely manner. Would recommend this location to anyone

Fr
Review №66

Good service and professional

ch
Review №67

Service was prompt and professional.Had an exhaust system replaced for half the cost of the dealership quote. I would recommend this Mineke shop.

An
Review №68

Always friendly, never try to sell you things you dont need.

Be
Review №69

Very efficient, very knowledgeable and very friendly. It was my first time there but i will definitely be back

el
Review №70

They got me in right away to put muffler on my car my only concern was i had a muffler put on a year and a half ago by meinkee and it needed replacement already not sure why it rotted out so quickly . I just hope i dont have to replace it in another year in a half . The guys were great there for taking care of my car .

16
Review №71

The staff was polite and helpful. Service was quick, couldnt ask for anything more.

Ni
Review №72

My car died while traveling to Mass. The Meineke on Holyoke got me back on the road the next day. I highly recommend them Id you need a repair!

Sc
Review №73

Friendly and professional service

Ad
Review №74

Great service, always get an appointment within a couple days, cheaper than the dealership, honest about what needs to be done and doesnt try to sell me extra.

Lo
Review №75

Very nice staff and got me in on short notice without long wait time. Unlike other shops they did a free exhaust inspection and took me out to the vehicle and showed me what was wrong along with what can repair it. I felt no pressure to buy anything and was given a quote for when I am ready to perform the work recommended.

Co
Review №76

Mike was a great help, squeezed in a last minute oil change and tire rotation for me and had it done within an hour!

Lo
Review №77

Went to them for my muffler, i got a good price good service very fast i was out in no time and a great guarantee

Ta
Review №78

Very professional

Da
Review №79

Dave at the counter was very helpful and did his best to work me in without an appointment on a very busy day (Black Friday).Tires were mounted and balanced and the ride is smooth. Thanks!

Sh
Review №80

Guy is amazing and always has everyone’s best interest at heart. The service is great!

Ja
Review №81

Excellent customer service, fair prices.

Vi
Review №82

Staff was great n fast, Very friendly

gr
Review №83

Good job all around. Got the job i wanted to get done done. Great customer service and helpful around knowledge.

Br
Review №84

Super helpful, polite and knowledgeable!! Thanks so much!

An
Review №85

Great but pricey because they force you to buy their parts

Do
Review №86

They charge you for the full oil change, tire rotation, etc but dont rotate the tire because my staff is too old and it bothers their backs

Sk
Review №87

I Went in for screeching belts and a stuck hood and wasn’t told how much it would cost me to fix. After taking them 4 days to get the hood off the car they gave me a bill for a bunch of issues unrelated to the hood or the screeching. After driving my car for a week with the screeching still present I went back because they clearly didn’t replace any of the belts that they said would stop the noise. Left my car with them again and finally they fixed it. Two months later and the screeching is back leading me to believe they did a half-baked job. Belts don’t wear out or misalign that quickly! Friendly people but I’ll definitely be taking my car elsewhere next time.

Bi
Review №88

Had oil change appointment for 8:30 and was out of there at 8:50. Nice!

Ju
Review №89

Great place to take your auto and Greg the manager is a awesome person.

Me
Review №90

We go there often for oil changes. Website says a 22 point inspection is done with an oil change. The car overheated 2 days later. Luckily we didnt do any damage. Obviously there was no 22 point inspection done. The coolant reservoir was bone dry and radiator was almost dry. When I stopped in today to ask about it, I was told nothing was noted in computer by mechanic. Obviously....because nobody checked anything. The guy said well you must have a slow leak. I told him hes missing the point. If you advertise a 22 point inspection, then do it. No apology.

Er
Review №91

Are used to be able to trust Meineke but the past two years they’ve been totally screwing me I will never go to Meinicke ever again and I highly recommend that you don’t go there either

To
Review №92

They do a good job here.

Ab
Review №93

I have been going here for years. Incredibly reasonable, trustworthy, and accommodating. Always try to give absolute best price.💖

Ga
Review №94

Great place

Il
Review №95

It was a nice quick & easy visit.

Mo
Review №96

Good customer service and prices

Mi
Review №97

Always a great place to bring the cars for anything

Ma
Review №98

Best mechanic around. Customer friendly, good availability, reasonable rates.

Da
Review №99

Over priced and the over tighten tires

Ri
Review №100

Great service

Information
9 Photos
100 Comments
4.6 Rating
  • Address:1616 Northampton St, Holyoke, MA 01040, United States
  • Site:https://meineke.com/locations/ma/holyoke-1888/
  • Phone:+1 413-315-4403
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Planning
  • Appointments recommended:Yes
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