Had a great sales team to work with. Treated us like we were important people. Gave my son wonderful treatment on his first car. Ibo is a great guy to work with I highly recommend Marcotte Ford. I will never go anywhere else.

I just went to Marcotte not expecting to buy a car, but just to see options. Everything lined up right and I couldn’t pass it up. Ibo was my sales rep that helped me through this process. This was the first time I’ve ever bought a car and Ibo was very patient and thorough. He helped me from start to finish and provided exceptional customer service throughout my experience. Highly recommend Marcotte and Ibo!

Overall, I got what and where I wanted to be. My trade in value wasnt as high as I wanted, but they made up for it on the other end. Where other dealers had the exact same truck $2000+ over sticker, they were not over sticker and even dropped some off.Exavier was a cool down to earth guy that I enjoyed talking to, and will look to do business with again when that time arrives.

I was a bit worried about Leasing a vehicle for the first time, I had been looking for a Bronco Sport in Area 51 for a long time and the dealer I went to out in Mendon MA marked up their models nearly $3000 over sticker price. I found the same model and trim level with the 200A package at Marcotte with NO markup. This dealer is so much more professional and helps give a relaxed car buying experience. Chad helped me through the whole lease process and was transparent about everything and made me feel like I was a human being with specific needs, not a quota target. I ended up being under what I estimated for monthly payments too. Marcotte is great, the staff is super nice, and anyone looking for Fords should stop in sometime!

Marcotte has been a pleasure to work with. Koren has redefined what it takes to be an outstanding salesperson. He was instrumental in my search for a new F150, at a time when it’s extremely difficult to find one. Furthermore, his efforts did not end with the sale. He has continued to be a true advocate for the buyer, post sale. His actions back his words when in comes to customer satisfaction. It’s been a breath of fresh air with the whole experience.The entire team has been great to work with and I would not hesitate to recommend them to my colleagues.

The dealership has a different atmosphere. Not - or + just different. I always felt like I was treated like family but perhaps Mr. Marcotte’s passing has brought on some changes.I went in for works package and was told my lug nuts needed to be replaced. I have extended warranty for wheels and tires……but not covered. Too expensive can get done elsewhere cheaper.The package I ordered included tire rotation. I later saw on the service receipt that they did not rotate tires or check pressure. Seems odd to me.I’ll give them the benefit of doubt and give them another try.

This dealership does not get it. The service department talks out of both sides of the mouth, and does not tell you exactly what will be covered when your car goes in for service. There is an attitude there; you feel it over the phone and when you drop your vehicle off. Their courtesy shuttle service is half baked also as they will get you to work but not back. The cafe is great if you want to buy coffee and a snack before paying 100’s of dollars and waiting forever for your vehicle. Do not expect your car cleaned or washed as a service courtesy like so many other local dealers. How this place stays in business is a miracle, maybe because the good folks in Holyoke do not know what a quality dealership looks like.

It was a pleasure work with LeoNo-pressure, didnt feel rushedHe listened to us made the process so easy.Quick and clear communication (email or in-person)definitely we recommend this Dealer to everyone. We can’t be more happyGracias Leo for everythingGod bless you

I enjoyed buying process, Steve G was super.Service dept a whole different experience. I bought prepaid maintenance and extended warranty. In August I was in for oil change, reported problems with front nav system and front end. They found problem and said they needed about two weeks to locate parts. A month later, I called for update. After 8 unanswered calls and no return effort to my message I drove to dealer. 3 of four stations were occupied, no customer visible, no one on phone. I explained my situation and they said they were just too shorthanded to answer phone or return calls. Of course the only one that could help they said was the one guy out. I left details and was told to expect a call. Days went by, again no one answers phone. After asking for manager, ground hog day. They didnt have parts, no idea in when it can be solved.Bottom line, before you buy a service plan, try calling service from sales office. Tell sales if it goes to voice mail you will buy car somewhere else. Perhaps that will wake up someone in service.

Excellent sales experience. Needed a car urgently... arrived at 930 for a test drive. By 1130 was ready to leave with a new (to me) car, financed and registered.... Couldnt have gone smoother

My husband bought a Ford Ranger and while filling out the paperwork, I mentioned to Bill Maki that I wanted an Edge with a moon roof, color white.Well they had just got one in with only 10,000 miles on it. Two great vehicles in our garage tonight. So great working with Leo our salesman and Bill Maki our sales manager. We love Marcotte Ford. Thank you so much!

In this crazy time of trying to purchase a car, we had an excellent experience buying our new F150 from Marcotte Ford. They listened to what our concerns / questions were and answered our questions. They never tried to upsell us or push us into anything. Our salesmen was new but was great (Halil Kuzu). When he didnt know the answer to something, he didnt make it up but found out the answer. I would recommend them to others.

As always, Marcotte goes the extra mile to make sure you are totally satisfied. Great peoples in every department.

Ive been a Marcotte customer now since 2013, and have had nothing but great experiences with them. Andrew Tesini goes the extra mile to get his customers exactly what they want in a car. I highly recommend Marcotte for purchasing, leasing and service.

I worked with Leo when trading in my vehicle for a brand new Ford Edge. He was personable, professional, and knowledgable. He made the car buying experience as painless as can be and was wonderful from the moment we walked in to the second I drove my new beauty off the lot. I am a satisfied customer and will not hesitate to return in the future. Highly recommend Leo and the whole Marcotte team. They were all fantastic.

I checked out a Ford F-150 I spotted on the marcotte Ford website, & the very next day went into Marcotte to check it out in person & IBO did a great job selling me the truck I’ve always dreamed of taking home one day. I couldn’t be any happier with my experience, & will continue to do business with Marcotte.

Working with Leo made the car buying process fast and easy. The entire staff at Marcotte Ford made for a great experience.

I recently bought a 2020 Subaru Forester here, and the experience was miles better than anywhere else! Because my husband and I are military, registering us is a bit tricky to navigate (Florida licenses stationed here) and we had gone to several other dealers to purchase. At each one of those, we were shuffled off to a salesperson who kept having to go back and ask every single question of their manager, and wouldnt work with us at all or had no clue how to deal with our out of state info. I called Exavier at Marcotte and explained what I wanted and our issues, and he had himself and his manager waiting when we arrived. And because we had to drive an hour and a half there to do this, they offered to deliver the car after it was registered, without my even having to ask! It just got delivered today and it is lovely. When we left the first time (after purchasing and submitting all our records), my husband turned to me and said, See, thats the car buying experience I was expecting, that we didnt get elsewhere. And to shorten our time there, Exavier collected everything from me and had it all ready when we arrived.I am beyond happy with their service and how conscientious they were through the whole process. I strongly recommend that anyone go through Marcotte for their car needs!

First time using this Ford dealer, first impression is good. Its hard for some reason to find a trusted Ford dealer in the area.

KiaraWas great. She e plainec everything.The service was fast and efficient

Committed staff. It was a pleasure to work with sales representative Ibo. Provided with very detailed information about all of the car equipment and IT. I am super happy with my explorer xlt. This is second time i buy a car at Marcotte ford and im completely satisfied.

Bill their Sales Manager, and Steve in Financing did a fantastic job assisting me with the purchase of my Mach-E. Would definitely recommend

Marcotte has been good to us since 2003 when we bought are first car here. We have just been coming back....Leo is the best. Thank you for getting us into are new Escape

Routine maintenance without issue in aprox.1 hour timeframe. Staff courteous and friendly.

Bought some parts for an old work truck here.. price was reasonable and they came in fast.

I am happy to report our experience at Marcotte Ford was completely uneventful. We saw a truck we liked online, went in and bought it. Our salesman Andrew Tesini was friendly and efficient. We were in and out in about 2 hours and the transaction was quick. Financial dept. was very clear about charges. As for the truck we bought, so far so good but time will tell. will definitely go back for the next car.

Great service. Love the Cafe never been to a dealer that has a Cafe while u wait. Just wonderful makes time fly faster. Service rep was very polite. Csnt wait to but my 2017 ford edge sport from here if they ever get back to me

Leased a escape from Marcotte Ford in Holyoke MA. First time doing a lease from any dealer. Didnt know what to expect.I did some research. But one never knows until one goes through the process. Met with a salesperson named Koren who really knew his product and passed valuable information along. Finale price with rebates and trade in seemed what I was looking for. To finalize the deal met with Bill who took care of the business side and contracts. All I can say both treated me as if I was family. I would do it again. Ive heard horror stories from friends who purchased vehicles from other dealers. Maybe they can learn from Marcotte how to treat people. Heres another star

I found the vehicle I was looking for on Cars.com, sent an inquiry and was contacted right away to discuss seeing the vehicle in person. My husband and I worked with Andrew Tesini when we arrived at the dealership. Andrew was great to work with, he made sure we were happy with the vehicle and I never felt pressured to buy anything other than what I wanted. Financing was easy and we had good conversation with Bill the finance manager. Highly recommend this dealership. Im hoping to not have to buy another car anytime soon, but will definitely be back when were looking in the future.

Just a great place to buy a car... very friendly people and good food too 😉

I work in the automotive repair field and usually do all my repairs as most shops let me use lifts space. Several years back I was unemployed so I needed a shop to work on brakes and suspension. They were timely about the whole process and the work was very solid.

Awesome experience with Ibo, excellent and very quick service!

I just bought a new Ford Ranger truck and the whole process was so simple and pleasant working with their team. Brian Farnsworth was the sales person and did a great job showing me all the features of the vehicle.I love the new truck. I highly recommend Marcotte Ford when purchasing a new vehicle.

We just bought a 2020 Hybrid Escape because I will be commuting to Boston. Brian Farnsworth has been a fantastic credit to the Marcotte Family for many years. Our family has bought more than 10 cars from this dealer with Brian as our sales rep each time and we are never disappointed with the service we receive. We are Marcotte loyal and it is because of him.

Everyone was very nice, extremely helpful,j and accomodating. I love my new car and they made the transition smooth and worry free. Loved the fact that I was from out of town, and I only had to go there once and drove home with my car! They took care of everything else...

The Quality of the Service, the good treatment and the Communication is Excellent are 100% Recommended.

It started with an internet search, and within minutes we got a phone call from the internet sales manager, Greg. We set up an appointment.When we got there we were referred to Xavier. He was most helpful, professional and polite. We were not the easiest couple to please, but after looking and driving several cars, we found the one we wanted. The dealer manager Bill took us under his wing, and made several decisions for us that saved us a bunch of money. We highly recommend Marcotte Ford in Holyoke MA.

Best experience with my wife on buying a car they were great with the best service, when going for our first oil change the gave us the same type of car to use while they did there job

Had an amazing experience at Marcotte. Desean was awesome, and was the best car salesman Ive ever met. He was friendly, knowledgeable, and truly cared that I had a great experience with Marcotte Ford. Steve in Finance was also very knowledgeable, and a great person to work with. Car is beautiful (I call her Jewelz), and the price was great too. Definitely recommend doing business with Marcotte Ford

I am currently an employee here and its the best dealership I have ever had the pleasure of working at.

The staff at Marcotte Ford provide world class service and take care of you like family. We had a very enjoyable experience working with sales, finance and service. I would highly recommend working with Marcotte Ford on finding the right vehicle and package for you!

Decided to buy my first truck. After looking many places, found the knowledgeable and helpful folks at Marcotte Ford provided excellent service. From test drive to financing to pick up the process was smooth, communication excellent, and the staff professional. Great experience!

Thank u once again Marcotte Ford. First much thanks to Leo for finding our perfect car. Second to all those involved with the your excellent service. Bill Filiault for all the extra rebates. Thanks Steve G. for your outgoing and friendly manner. This is our third car and we continue to be pleased. 😊

Was in and out quick with the works.

The best experience in purchasing a vehicle I have ever had. Everyone I dealt with was very knowledgeable. I was impressed from the time I walked in, and on my way out thought that something had to go wrong, but to my surprise nothing did.I also purchased additional upgrades a couple days later and that appt. went as well. Ford should consider using the Marcotte Fords team and facility as a training hub for new dealers.Thank you Brian, Steve and everyone else involved.John W. Vogel

This was my 2nd Ford F-150 purchased from Marcotte and once again I am very satisfied with their service. DeSean Martinez was excellent in communicating with me during and after the sale of the truck. We had some ongoing issues with the brakes and an unfortunate stain and smell of fuel in the bed from the previous owner that went undetected by all during the sale. DeSean didnt hesitate to get these issues addressed. The service dept at Marcotte is one of the reasons I came back to them and with sales staff like DeSean, I will continue to best a Marcotte customer for years to come.

Great dealership. Professional and respectful staff

Easy, hassle-free sales experience with Desean. Told him what I wanted and he took care of the rest. On the Finance side, Bill made sealed the experience with ensuring I talked to the right people. This is my second consecutive purchase at Marcotte, definitely recommend.

My experience with Marcotte Ford was great! I worked with Desean to find a car that would work for my lifestyle and budget. When we finalized the process, he had a bow on my car to make it more special! My last car was totaled and they helped with that as well. Steve in finance finalized everything with me at the end. All of my questions were answered, needs were met, and the process was so stress free, not pushy, and easy! Highly recommend.

Great service. Quick and easy. Love them.

Do not give this dealership your service I bought a Ford mustang electric from them about a month ago it was An incredible stressful degrading and terrible experience. The salesman Chad was very condescending and his boss manager was even worse ....please don’t waste your time and money at this dealership they treated me like dirt and don’t deserve your business

Great service and very professional!

As always (for at least the past 25 years) my experience purchasing a new car today at Marcotte (always a major investment) was top-notch. The salesman was knowledgeable, thorough and patient with my questions. The financial arrangements gentleman was just that--a gentleman-- who really knows his figures and the manner with which to treat a customer. The showroom and offices are immaculate and very Covid-conscious. Today was another excellent reason to keep going back to Marcotte for both my car service and sales needs. I know a phony when I see/hear one, but have never met one at Marcotte Ford in Holyoke.Charlie BradshawAmherst

My Dad bought cars there, I bought my first (72 Pinto) new car there and Im still coming back for more. And Ive lived on both coasts and bought vehicles in those other places so I have solid comparative shopping experience background.

Took a while, but bought my first truck. Leo was great and hung out with me the whole time.

No pressure type of environment here! helpfull and truly interested in finding what fits your desires. Great staff all the way through from sales to services!

I love the truck . Its the first new vehicle I have ever owned . Andrew Tesini is the best salesman I have ever delt with . Very nice and professional . Actually everyone has been nice.Thanks Marcotte for a nice experience.

At first, this company seemed to be going above and beyond for us. We purchased an Expedition from Marcotte Ford. Our salesman, Leo, worked with us even on his day off. We were so thrilled because we had been looking for an Expedition for awhile. They gave us a great value on our trade in as well. However, after Leo was paid for this sale, he did not care to call my husband back with our concerns. We needed information on the brake control for towing purposes. My husband had called Leo numerous times to find out information because Leo was not returning his calls.Next, we noticed there were large scratches on the windshield. We called and my husband spoke with Bill Filiault, the General Sales Manager. Bill was very helpful at first. He said the scratches should have been taken care of before they sold us the vehicle. We live out of state, so Bill allowed us to find a local glass company to replace the windshield and Marcotte would pay the bill. This was great and we appreciate it. My husband spoke with Bill regarding the company we found, and they sent Marcotte Ford an invoice. When they received the invoice, Bill handed the information to the department that handles it. Bill told us the check would go out in the mail at the end of the month, which was March. A couple weeks went by and my husband and I were wondering what was going on. Andrew called the Glass company and they hadnt heard from Marcotte Ford either. So I emailed Bill on a Monday later in the day, Tuesday came and went with no response. I did call the office Tuesday late afternoon and was told Bill was not working that day. So I called back on Wednesday after still no email response. Bill had an attitude with me and I simply was asking to be included with any updates on what was going on. He gave me the impression he did not care that we wanted to be kept in the loop because it had been weeks without hearing any update on the windshield getting replaced. Bill also seemed upset that I called him instead of my husband and told me he spoke with my husband an hour ago. Shortly after we hung up, which he hung up on me after I said, thank you, good bye. I called my husband and he told me he JUST got off the phone with Bill about 10 mins ago. I have received a couple emails from Bill asking if the glass company has received the check yet, and they have not. Bill responses and said he was sorry for the inconvenience. Then today I received an email from Bill saying the check should be going out in the mail TODAY. Completely unacceptable when we were told the check went out in the mail at the END OF MARCH.Needless to say, the people weve dealt with have been great in the beginning, but then change their attitudes and have poor customer service when all were looking for is an update.I will say, the one person who was awesome through the whole financial aspect was Steve Gurau. Very personable and honest. Hands down, amazing customer service and he made our experience with Marcotte Ford fantastic.It was after we completed the buying process is when the customer service went way downhill.Just something to keep in the back of your mind, folks.

This is my 6th car purchased from marcotte ford!!! I have never been disappointed! My husband and I just purchased a 2018 escape.just love the car! We dealt with Leo for our car sales person and Bill in the finance department. Could not asked for a better experience! There was no high pressure weather to purchase or not. It was all about getting a vehicle that fits you! You cant go anywhere and purchase a vehicle like this place! MARCOTTE FORD IS TRULY THE PLACEC TO GO!!!! AND MAKE SURE YOU ASK FOR LEO AND BILL.THEY WERE AWESONE TO WORK WITH!!!I

Just bought a Ford Explorer and couldn’t be happier! Leo went above and beyond to make sure the car was perfect for me and the price was right! I would 100% recommend Marcotte Ford to anyone looking to buy a vehicle - new or used!!!

Quick oil changes

Purchased my first truck at marcotte ford in holyoke MA today.My sales rep Leo was very helpful and made my first truck buying experience easy and enjoyable . Highly recommend Holyoke Mass marcotte ford !!

My experience at Marcotte Ford is by far the best car buying experience I’ve ever had.

Service coordinator Rob did a great job explaining what my truck needed and potential options for the repair. Options included re-use of some of my old parts if needed to keep the repair costs down. Because of this detailed explanation of my truck’s needs and condition I was able to make an informed decision about what was right for me considering that I intend to keep my truck for years to come. While many service centers often inflate their statements regarding what needs to be repaired on a vehicle I feel that Rob and other service writers at Marcotte can be trusted to provide an honest assessment.

Ive been working with Marcotte Ford for many years....wouldnt go anywhere else.Leo was amazing!

Great experience with James purchasing a new vehicle for my business. Time is money and James made everything as quick but thorough as possible. Excellent communication and service after the sale as well!

Marcotte was great to work with, once we both started to work together. The beginning was a bit tough but I brought up the situation with the sales manager, he met more than half way & within 20 minutes I was finalizing my paperwork with the finance manager. Best deal I thimk Ive ever received when buying a vehicle. I dont like to purchase vehicles, its always more of a chore for me, but that day I talked to the manager he made me think of buying a vehicle completely different. It was a very seamless process & it for the first time in my life I feel like I actually got a good deal purchasing a vehicle. I recommend everyone to go to Marcotte. Great people, great deals.

Dropped my truck off for sticker and service with Greg and crew, always met with a friendly welcome. Truck was serviced to the normal excellent quality. I TRUST leaving my vehicle with them..., and isnt that what its all about.Thanks for making it easy!!

Great experience at Marcotte Ford! Straight shooters, always made me feel comfortable. I appreciated their expertise and knowledge towards getting me what I wanted! Thanks again to everyone there!!

Excellent service - 5 star!!! Internet Manager Rachel was extremely attentive and found me the truck I wanted. Sam in sales guided me into a great truck that met and exceeded my needs and expectations. The Sales Manager negotiated a great deal for me. The Business Manager Bill gave me great deals on rebates, financing, extended warranty and vehicle appearance protection. I highly recommend this dealership for any vehicle purchase. Our next vehicle will be bought here!!!!I

The service departments main function is to rip you off as much as they can get away with. They charged $140 to confirm the windshield washer switch is broken. Something we already knew. And they want to charge $220 for the replacement part. A part that costs less than $50 if you order it yourself. And quoted $100 labor to install it. This part takes less than 2 minutes to install yourself. A total of $320 to install a part thats almost as easy as changing a light bulb.

I had the pleasure in driving a new vehickle

Best experience buying a car thanks to Andrew Tesini!!!! Easy to deal with and always delivering top service.

This is the fourth vehicle I have leased/purchased from Marcotte Ford. I want to thank Jeff D and Steve G for everything they have done to make the process as smooth sailing as possible! All the staff at Marcotte have been so great and helpful anytime we have been there. I wouldnt buy a vehicle from anywhere else but them for this reason. Service is key and they always provide the best and go above and beyond. I highly recommend them!

Very happy with my experince. They were very helpful and found me the right truck for the right price. Awesome dealership great people. Ask for Mike in sales hes the one who helped me out he was great

Leo, the sales consultant was excellent dealing with us and we appreciate it a lot. Bill maki was great in the office, good deal!

Always able and willing to help. Great customer service which seems to be rare these days...

Always a great experience at Marcotte Ford . From Sales to Service and Parts I will always recommend Marcotte Ford.

THE CAR BUYING EXPERIENCE. This is my fourth vehicle purchase, and I have never had this smooth of a purchase. In and out, straight to the point, and excellent customer service. If you are in the market, Marcotte Ford is the ONLY option!

Love this dealer . They Treat you like family. I was in and out very quickly...

Went in to replace a programmed key I lost. John in Sales greeted me promptly with a smile, the mechanic was really pleasant, rental office helped me when my food got stuck in the vending machine and, and the cashier helped me use some cash earned to help pay my bill on my FORD PASS. Great experience. Thanks everyone.

We have purchased 2 new vehicles from Marcotte this year, both experiences were great. Leo S. Was very helpful and pleasant to work with on my purchase.

As always, the service team at the Marcotte Commercial Truck Centerdid great work on my 06 Mountaineer. It has 155000 miles on it, and itis running great thanks to them. New tires and a few maintenance itemsand they got it back to me in good time. Keep up the great work all!Eric G.

Awesome dealership! Very knowledgeable sales dept (Leo S.) who worked together finding some answers we needed. The Finance Dept (Steve G.) was excellent with explaining all our options, all the various packages for maintenance & service, and securing a loan for us with a really sweet interest rate (better than our Credit Union!).Our truck was picture perfect upon recieving ownership (CPO) with everything as requested. No hassels with sales pitches, and no pressure to sign on the line before we were ready. Overall, a very positive transaction!Thanks, Leo & Steve!

Super satisfied with the service. I had to have a recall notice taken care of for my 2003 Mercury Grand Marquis and also a routine oil change for my 2016 Ford Edge. All service was performed great and everyone was especially nice and friendly. The service staff that takes the order for service was helpful and very pleasant.

Excellent experience, very professional and courteous service. Also timely and reasonable.

Disappointed that with a maintenance package and a know lug nut defect, Ford will not stand behind their product and correct the know issue of swelling chrome caps.

We bought a new flat bed truck and they were awesome

I went in for my first service at Marcotte Ford and I am beyond grateful for their excellent customer service! Steve in the service department was very helpful in guiding me through the process and even checked in on me while I was in the waiting room! The staff is also very welcoming! As I sat in the waiting area, each employee who passed by made sure to acknowledge me and say hello. Great service!!

Amazing.... was having issues getting financed with some other places. They got us into the perfect vehicle for our family. Andrew and Steve g where amazing. Thank you for both your hard work and amazing attention to detail.

Fantastic customer service! I dropped my car off for recall work, and was provided a free shuttle back to my home. They called me to inform me that my car was all set, and that they were sending the shuttle back to pick me up so I could get my car back. The gentleman that drove the shuttle was absolutely amazing as well!Great customer service is few and far between these days. This dealership still has it!! Highly recommend!

I did not purchase a car or truck. I visited to have lunch at the lug nuts cafe.

I bought my F-350 Diesel Pickup at Marcotte Ford in December 2008. My wife has purchased a Ford Explorer and most recently a Ford Escape, and I will purchase a new F-350 Diesel Pickup someday when this truck wears out. The best compliment a business could receive is when a costumer comes back many times over a decade’s time. The Sales Department is exceptional, very personable and well informed about every aspect of the vehicle. The new facility is outstanding.Marcotte Ford Service is really why I am writing this five-start review. John and Pia are so nice, knowledgeable and patient. When a costumer has to bring in a vehicle for repair, that person is already upset and stressed over the loss of the vehicle for awhile (how do I get to work, how do I pick up the children and so on) and the expense of fixing the vehicle (do I have enough money in the bank, will this expense not allow me to pay rent this month), John and Pia are very calm, courteous, and make you feel assured that the repair will be completed as quickly as possible and they will tell you if this repair has to be done now, if money is an issue. I brought my truck in for multiple issues to be fixed; one of them was my cab mounts, the total costs were estimated to be over $5,000.00, I told them I could only spend $3,000.00 at this time. They worked with me and we are going to fix the cab mounts later. John told me; he thought the batteries were weak. I also noticed the truck took a little longer to start. John could have told me I have to have Ford batteries at that time, but he knew money was an issue, so he let take the truck and choose when to buy new batteries and where I wanted to buy them. This is just one of several examples how Marcotte Ford has helped me out. Once before I brought the truck in for service and I told John I think I need brakes, after the mechanics evaluation, he said the brakes 30% wear left on the pads, so no need to spend the money to fix them at this service.

Leo was great and all of the people at Marcotte were great too. The buying experience was fun and easy!

Consistently excellent service. All staff are friendly, knowledgeable, and personable.

Best service department you will ever go to.

Excellent experience buying my new f 150

I made an appointment for 11 am and alerted the service person to what i needed to be done got there at 10:45 and it took close to 3 hrs to do the front brakes replace the wipers and fix the broken plastic windshield washer nozzel . Usually i have loved the service from Marcotte maybe it was a bad day

Got my car serviced today.Paul in service was very courteous,professional,and extremely knowledgeable.he did a great job and I hope he gets a promotion and a well deserved raise soon.

Its a car dealership. Most people dont wanna be there in the first place, but the new building makes the experience a little more bearable. Nice place to sit, wifi, cafe, TV and free coffee. Its simple to set up an appointment for service and they try to get you in and out quickly. The people who work in the parts department are always helpful.