I had a great experience after having visited over 10 dealerships and looked at various cars. The car I was initially looking at brought me to this location (8526 North Fwy), but my service/ salesman Julian L. kept my business. He was helping me along the way even when I wasnt at the dealership. He was able to go look at cars for me and sent pics for me to view. I was able to find the perfect car for myself and I was able to purchase a second vehicle as well because of their lower prices. I would definitely go back and specifically request Julian again!

Today I purchased a vehicle from Auto Nation. I had a wonderful experience. I highly recommend Cesar Zapata. He was very knowledgeable and understanding. Most important he was patient. I was with my 2 children in which can be a bit much, however Cesar had a great attitude. Juan in financing was also great!!!

Its always a pleasure closing a deal with Cornell. After purchasing a truck with Cornell for my husband a couple of months ago, my husband went back to purchase me a BMW X6. As always, Cornell was very professional and did everything he said he would do in a timely manner. He has taken very good care of us each time. He is now helping us find our teenage son a car! Thanks Cornell for all of your hard work and dedication.

I came looking for a car and Gabriel was super helpful and helped me find something great for me. He was really nice and answered all my questions. Would definitely recommend going here and asking for Gabriel to help you out!

Good overall purchasing experience. I dealt with Chris T about a year ago when I purchased my truck, so naturally I came back to do business with him. He referred me to Mo, and together with Fred (manager) and George (finance) we put another deal together quickly and without pains. We absolutely love the car and even if it needed a few minor things done after and I had to return, Im more than happy to see that they care to look after you even after delivery. Very ethical.

Mike Mosby was the absolute best salesman I’ve had in a long time… He literally caught me at the door and took care of me all the way through to and past finance with my deal… He’s relatable and super professional… He even supported me through my own indecisiveness trying to pick an SUV… He was patient and ultimately understood and made sure i got exactly what i wanted…Mike Mosby…HIGHLY RECOMMENDED!!!

Pros: quality cars and good customer service.Cons: Read the following.A car dealership is like a casino. The house has the advantage and their goal is to extract as much money as they can from you. Your job is to keep as much money as you can in your pocket.A satisfactory car purchase will depend mainly on your financial literacy skills, your level of self-awareness, and your emotional regulation skills.Based on my car purchasing experience, I recommend:-Clear you calendar and plan to be at the dealership all day.-Be a nice customer and be patient.-Have options. You need more than one dealership in your radar.-Activate two-factor authentication for all email account that you will provide to the dealership.-Do NOT do anything that you don’t want to do. If you don’t want to get credit through them or if you don’t want them to check your spouse’s credit, just say no and leave.-Before you sign ANYTHING, demand that they print all the documents.-Take your time reading and understanding what’s on those those documents.-When is time to sign, make sure to use the printed copy so that you can compare side by side.-Do NOT sign away your right to file a lawsuit in exchange for arbitration.Enjoy your new car!

We really enjoyed our experience! We walked in and we’re taken care of within minutes. We had the pleasure of working with Mike Mosby who made the process not just about buying a car but establishing a relationship.Then we went into financing department and we were so grateful that add on options weren’t really shoved at us.This is our second car bought from autonation, will definitely be coming back in the future when the need arises

Héctor, Jay, and Justin made my experience buying my first car great! I love my car and would recommend coming here!

I dealt with Mike Mosby the salesperson. He was great! We were there less than 4 hours throughout the entire process. If you’re looking for a nice car and a quick process you should check him out.

Our salesman Cornell was very helpful and patient during the process. He was attentive and explained the process of getting out car nicely. Very well recommended!

Both Chris and Johnathan went above and beyond to make me and my husband feel comfortable and entertained during the sale of our first vehicle to them.Spoke to us and had a few laughs with them as we waited through out the whole process.If y’all ever need to sale or buy a car these are the guys to go with!

Jay helped us out and was great! We appreciate everything they did for us and we will definitely be coming back and purchasing from him! If your looking for a vehicle ask for jay!

Never have I experienced a smoother process than AutoNation Houston. Working with Marisol, Chris and Juan made it all so easy! Woohoo, new ( to me) car!

Mark was the ultimate professional! He got me the money I needed and was able to get the cash to my account via Zelle instantly. Quick and easy!

Want to thank Mike M. for a great car buying experience. He was very attentive and made the process very smooth!! Highly recommend!

Cornell IvanI definitely recommend to come by a car from here. They really help us out to get my first vehicle. Such amazing staff 😊😊

Worked with Johnathan and Chris to sell my vehicle. They never pressured me Gabe me a fair assessment and a fair price. Made it a simple and easy process

I sold my car to Autonation and the person who helped me is Jonathan Garza. He made the whole experience easy, we were in and out within 30 minutes. He was very nice and polite.

Thank you, Auto Nation! What a great car! Ask for Gabriel to help you into your next ride! He was great to work with, and the process went easily and smoothly! 👍🏻🎉👍🏻

Good honest work, considerate about my needs, didn’t try to oversell, just did exactly what I needed done thank you so much for all your efforts

Cornell worked well with me. Clearly explaining every step of the buying process, while understanding my situation. The goals I had for this experience were not only met but exceeded. Unlike other dealerships I felt heard and appreciate the excellent customer service.

If you want someone who will go over and beyond to make your car buying experience painless, then ask for Mike. We purchased our vehicle completely over the phone and as promised, the truck was in great condition. We used outside financing which required Mike to put in extra leg work to get the job done, but he did it with ease. We appreciate all the hard work!! Definitely recommending Auto Nation!!

Julian Limon helped us out this evening. He made it easy and enjoyable to get us the information we needed. Took us on a test drive in the vehicle we were interested in and got the radio bumping for us so we could really enjoy the test drive and get to experience all the features the vehicle offered. I will for sure be referring all my friends and family to him. Thanks for all the help my dude!

If I could rate this place zero stars I would. Yesterday my husband and I tried to buy a car from them and got taken for a loop and genuinely screwed over. We found a Lexus GX 460 online on SATURDAY but it was listed at the Katy dealership and they said it was in transport and they would let us know where it ended up. Never heard back and found it online at this location on Monday. We called and verified that it was there and they confirmed. We set an appointment to view the car. Test drove it, loved it and started the negotiation process at around 1pm. The whole process took hours. At around 3:45pm the financing department finally gave us the price info and we decided to finance through our own bank. After getting back from our bank at around 6pm, THEN they decided to tell us that there was a Hold on the car and that we could not purchase the car unless the first deal they made fell through. They strung us along for 5 hours telling us the car was for sale and making us think we were going to be able to buy it. They did this so they could ensure that if that guy backed out, they had a guaranteed buyer. Thats more important to them than customer service I guess. We will never be shopping from AutoNation Houston again. What an awful way to treat your PAYING customers. Disgraceful.

Mark Wade excellent salesmanship. Very polite, attentive, and caring. He listens to your story. I felt quite at home and comfortable in our negotiations. If you are buying or selling, this is the place to come. Ask for Mark Wade for special handling.

Super easy to find the truck I wanted.. very fair with my trade in. Mike Mosby helped so much and was super friendly and easy to talk to. Would definitely recommend this dealership, got me in and out within 3 hours with a great deal.

Mohamed was fabulous, very responsive with phone calls and text…as I made an out of state purchase. The finance team made everything easy and coordinated transport of vehicle from TX to CA. Perhaps most noteworthy was the high level of prompt responsiveness, communication, and ease of purchase. Many thanks to all!

Came to AutoNation USA Houston to sell my 2015 Subaru Forester. Chris and Jonathan were extremely accommodating and friendly. Quickly gave an appraisal for the vehicle and were very efficient in processing the paperwork. Only thing stopping me from leaving with a vehicle is the one I want isnt currently available. Will definitely return to this dealership.

Mark Wade great guy great service will work with you to get you the best. Highly recommend him to everyone who need to sell or trade their car.

I was immediately greeted and helped by J, he is extremely nice and was a pleasure doing business with. I recommend asking for J if your looking for a vehicle

Cornell and Hector are the best salesmen ever . Incredibly helpful and informative. Upfront about everything. I moved here from Louisiana and I think Ive found the best place for all my future auto needs.

Trent driver helped me out greatly when I was looking for my Ford F-150 he was patient and calm. He took the time to explain to me how everything was going to work. Justin and his team do amazing work there at autonation USA

Johnathan Garza was very helpful and kind. He provided a very swift appraisal for me!

First time buyer at AutoNation and I will definitely go back in the future. Alan Wade was my salesman. He made the buying process easy and he was super professional through every step. Thank you so much for a great experience!!

My experience was great! I wouldn’t ask for better.Chris was very friendly and cooperative. He tried his best to make sure to earn my business in a very professional, clear, honest, and most importantly “not pushy” way. Your dealership was the first to visit to search for best selling price, however Chris’s way when dealing with the customer, makes all the difference for me at least. I highly consider the customer service when taking decisions. So thank you AutoNation for making my first time selling car a nice & smooth experience.Not to mention Jonathan. He was also very nice especially when I visit the second time to pickup some car stickers that I forgot. He was very cooperative.

Bought a beautiful vehicle from Autonation today. The salesman Cornell Lindsey was amazing and honest. He made my car buying process very easy and smooth. He also took the time to go over my vehicle features and went above and beyond to make sure I was comfortable with my vehicle. I’ve already bought two cars from Autonation and I will be going back to purchase my son’s vehicle. Thank you Autonation

Cornell made purchasing my new vehicle easy. I’m past cases I would spend hours if not most of the day at the dealership haggling with pricing and expectations. I was in and out of the dealership within 3 hours with the finance and signatures done. I did however have to leave the new vehicle to get some new tires installed, but was able to come and get the vehicle the next week. Kind of a bummer but they got everything taken care of for me.

Cornell and Ivan gray guys they helped me to get in the car I wanted they were very friendly and nice

Cornell was absolutely great and patient! My husband spoke with him over the phone before we went to purchase the truck. He walked us through the process and made it very easy and simple for us. He is a very knowledgeable car salesman and made us feel comfortable unlike some salesmen that fast talk you while trying to mess you over. We will be purchasing another car from him soon for our son. Thank you so much Cornell you were awesome!

We went to the location at 45 north fwy. Chris T. was awesome. Everything was short and sweet. Really nice chill guy and helped us stay within the budget we wanted to sell at. Will def be back whenever we’re ready to buy again.

Cornell and Ivan were very helpful today, I recommend them for anyone looking to buy a car!

Johnathan was very helpful and attentive. Would recommend this Auto Nation and Johnathan to everyone!

My husband and I decided to sell one of our vehicles. We tried several locations via the internet, and AutoNation made the best offer. I met with Jonathan and he processed the sale of our car. The process was easy and we are satisfied with the results. If you want to sell your vehicle, give them the opportunity. You might be pleasantly surprised.

Mark wade was fantastic sold my car thru auto nation and he made it a fast process and very easy as well highly recommend

Mo is really very good sales person here at Autonation USA Houston

Zo did a great job helping us find a wonderful vehicle a Denali great pricing and APR on the spot if u come to USA Auto Nation ask for Zo.

Mo was super helpful. He was easy to work with and made sure we got a good deal when buying our car. He was pleasant, quick and not pushy. Highly recommend working with Mo if you end up buying a car here!

God put Mark wade in my path for a reason when it came to selling my car. He is very professional very knowledgeable about the auto selling industry he respected the offer That I prayed about he came back with a counter offer and I sold my car to him! Excellent experience! GO SEE MARK WADE!

Had a wonderful experience at Autonation North fwy 🏆. Hector is a sweet heart ❤ took me out for a test drive showed me all the cool features. He has great customer service skills and has alot of potential to grow in the industry. Justin the manager is a Superhero🦸‍♂️👍👍👍👍👍💯 helped me find the best car for me and my needs (Mom of 👨‍👩‍👦‍👦) fixed a couple things on the car even though it was a used car. So I would feel it was perfect for me. George in finance is a gentlemen and a scholar🙏💯☝️. Knows his stuff and will get you a great deal. It rear to find people willing to go above and beyond in this industry. My husband is a mechanic and Ive been in the car industry for years. Hats off to these guys and their team. Will definitely go back and refer friends and family.💯👍❤

No hassle equals no good deal.. bought down the road for more money.. at least there we felt like we were getting a deal

Mike Mosby was a great help getting me my dodge charger. Felt very welcomed in this establishment.. thank you bro highly recommend.

The best experience selling my car!It is my first time selling my car. Usually, I do a trade-in, but I tried, and it was a great experience; I submitted all my car information online and got a low offer, then I got a call from Jonathan Garza asking me for the opportunity to take a second look in the car and get a better offer, Chris Tansiongco was part of the team that helped to make the deal.Well, after a quick negotiation, I got an offer that bet the CarMax and Vroom offers.I was missing a document, and we were unable to complete the transaction that night Nd next day, Jonathan would be off, so Jonathan offered to be in the office to get it all done.I got a complimentary Uber to come back home. All the experience was outstanding, and all the personal very professional

The salesman Mike Mosby was very helpful. He walked us through the entire process. His professionalism was profound. Never had a quick and easy experience as we experience with him.

Ask for Zo (sales man) for your peace of mind car buying experience. He was like having your dad or a big brother watch out for your best interest. Will Rubio the finance manager explained my extended warranty very clearly with great options on payment. My sales man Zo explained with the most kindness the pros and cons on my selections…helping me feel great about my purchase. Zo thank you for the fresh cup of coffee and truly great service.

Went to go sell my car. Chris Tansiogco made it easy and fast. Helped me out alot.

I definitely would give 0 if I can. List a sold vehicle with good price to scam you there, ask for your drivers license and then tell you it has been sold. Okay then they have some good options and try to sell you one. I was driving 3 hours and right before I headed out the salesman kept saying it is right here. Jesus it has been sold long ago and even if I leaved the dealership for days the listing of that sold vehicle still shows available and ready for purchaseto scam more customers there. I thought a big name would not play such stupid games but here we are.DO NOT BELIEVE THEM. Ill contact the Autonation manager of the whole dealer web and let they know what is happening here. I will never come back for an Antonation vehicle any more.

BRUNO was simply outstanding. From the beginning he did everything he could for us to find our perfect car. He was very patient and allowed us to test drive multiple cars. If youre looking to buy a car BRUNO is the guy to go. Thank you very much for everything BRUNO.

CORNELL was just simply amazing, he helped me from beginning to end. He went to other automation locations to pick up cars to bring them back for me to test drive, he was honest, hard working and dedicated from the beginning. He didn’t give me the run around or false numbers, when I asked about other things he assured me he would have me taken care of. He was a man of his word. Also a major plus, he was never a pushy salesmen the ball was always in my court once he gave me my options.

I worked with Jonathan Garza about selling my 2014 Sienna Limited. He worked very hard with me on getting me the best offer he could. I really appreciate the hard work and great results!

J was awesome. Great place and great service.

Didn’t end up getting a deal done, but Mike Mosby was very helpful through the whole experience. He was personable and keeps you up to date on everything that goes on. Also very reliable and committed to getting you in a vehicle.

Purchased a 2500 Ram Laramie from Mike Mosby. Vehicle was competitively priced and great customer service. The facility was clean & financing was smooth!

Didn’t know what to expect and went to just check out a car. I worked with Zo who was GREAT. He even suggested a vehicle that I almost purchased that I had not considered. He was friendly, knowledgeable and advocated for me during the buying process and helped me get a little more on my trade. Go see Zo!

Clara Madrid and Balal Rauf from the 13800 Gulf Freeway location in Houston, TX are not the ordinary car dealers, they are the EXTRAORDINARY!I just sold my vehicle to this dealership, and the transaction went smoothly in a friendly atmosphere. By far, my best car dealing experience ever, I felt valued as a customer. They are extremely thorough, outstanding communication skills and I will be delighted to recommend! You guys rock!

Great environment, friendly staff. I sold them my 2018 Chevy Silverado 1500, very fair estimate. Chris was a great help, the process was very easy and non-time consuming

DONT USE THIS DEALERSHIPMy brother bought a 2016 Ford F-150 from this dealership and they sold it to him even though it was in need of a brand new engine. He hasn’t had a vehicle for almost 1 month because of this issue and they haven’t provided him with a rental vehicle or any kind of support. It’s been rough on him not being able to work as much as he normally would.If you go here make sure they did a complete vehicle inspection before purchasing any type of vehicle! Better yet, use a better dealership that’ll help out when they cause an issue!

What an Amazing Experience!I walked into AutoNation on 10/20/21 just to look at a vehicle. By the time I arrived the car I was looking for had been sold. I knew it was not meant for me and Mike Mosby helped me find the perfect car for my family. He was so patient and kind . He did not give up until he found the car that met me and families needs. Mike was such a God send to me and my family. He understood my needs without me even having to tell him .This is my second time buying a car from AutoNation and now I am a customer for life because of Mr. Mike Mosby. If you ever go to AutoNation ask for Mike he will take care of you and treat you like family.

Great experience selling our car with Jonathon G. Got a great price and an easy process. They took care of everything

Mike Mosby is the guy to go to. He was very friendly and helped me have a very smooth and easy car buying experience.

Cornell was a great salesman. Great attitude and great great service. I left out with a new vehicle and a smile on my face. Thank you Auto Nation

Customer Service was great. Knowledgeable sales associates in every category of the service they provide. Eric and Joe were essential in the experience that I had there. Everything moved smoothly from the beginning all the way to me leaving with my new car. Awesome job guys, thanks so much.

I was a first time buyer and Trent at autonation Houston got me hooked up with a new truck! Process was simple and was a great guy to work with. Will gladly buy from him again.

Mike Mosby was an excellent help in the purchase of my new Honda. He was very personable, helpful, and hard working. Based on the experience I had, he seemed to be by far the best employee there.

I received a fair offer for my vehicle. Jonathan handled the process and it was relatively quick. I am happy with the results. I recommend anyone looking to sell a car give AutoNation a chance.

Cornell & George have been amazing! Would highly recommend working with them if you are planning to get a car anytime soon.

I have several people to shout out on a very positive note !Jacquelyn is the sweetest and most helpful guest service member that Ive spoken to at a dealership !Justin who is the sales manager, he has the best energy and absolutely strives to be there for the guests in his dealership. I watched him be all over the place and get things done with ease and making things so easy.Mo who was my sales person, he was kind, understanding, reassuring, comforting and all the other things you would want in a sales person. Not pushy and thats important to me.George the finance manager was awesome, funny and had me in and out quick ! He reassuringly explained everything I needed to know and pushed for what I wanted !Its AutoNation USA for me !!!

Mark and Jon were a pleasure to work with. Very professional and accommodating. Smooth process. Good value for trade-in. Will be back next time for sure.

J was awesome. Really helpful!?

Excellent experience with Zo, we found the perfect car and the service was great. Highly recommended and will return in the future. Thank you!

If you are in search for your next luxury car go see AARON, he’s knowledgeable about the cars and made it an excellent buying experience. In a little over 4 hours I was financed, had upgraded my insurance, and was driving home in my new to me Mercedes GLK 350.

Mo was the best sale man! He really helped me through my experience on buying a Tesla! When I had questions or concerns he went through it thoroughly with me and made sure I left happy. Not pushy at all, let me express my concerns and was attentive to us! I recommend him to everyone! Thank you Mo for EVERYTHING! YOUR THE BEST!

Its been a great experience selling our truck best rate! 🌟🌟🌟🌟🌟 THANKS JONHATAN GARZA

It is a Great Gift! We purchased a Mercedes Benz from Mr. Gonzalez and he replaced a lot of old parts on the vehicle include oil change, air filter and air condition freon add on etc. And he didn’t charge us for any of those, which is a great gift for us! All of this is because of Mr. Gonzalez’s excellent good service for my family from AutoNation. We really appreciate that!

CornellGreat job sticking with me until the end. Kept working. Great attitude!

Mark Wade was an absolute pleasure to work with. A very straight forward individual. Not once did I get the idea that he was trying to mess around or lowball me on my vehicle. The whole process took about an hour and he kept me informed through it all. I recommend him and this dealership for all car buying/selling needs. Retain this gentleman or promote if possible.

Had an amazing experience with Marisol! She was very patient with me as a first time buyer, made me as comfortable as could be. She showed me my options & answered all my questions!

Worked with Jonathan Garza to sell our Yukon. Great experience. He was a pleasure to work with and make the experience super easy.

Mark Wade was INCREDIBLE. He was fast, understanding, and extremely respectful throughout the entire process. Extremely satisfied with my service at AutoNation USA Houston!

I did an online inquiry about a vehicle at AutoNation US Houston and I met the salesman Mike Mosby. Mike start the conversation off with a joke stating that he was a salesman, we cracked up laughing and we started to look for the vehicle that I wanted to look at. After about 2 1/2 hours looking around we didn’t get the car that I initially wanted but Mike did not stop there he continued helping me find a car that would suit my needs. The next day Mike did a follow up call with me and said hey I think I found a car for you sent me over the details of the vehicle and I would be interested in coming to look at the vehicle so the day after work I went to look at the vehicle and fell in love with it it was perfect for me it was perfect for the fitting for my dog and it was very spacious I walked away with a 2015 Nissan and I love it not only did Mike sell me an awesome car but he showed professionalism in his work! Thank you Mike Mosby!

So was awesome very personalible and a great sales man

Mark Wade helped me with excellent service to sell my truck quick with no problems. I recommend him to anyone to make your dealership experience perfect

Cornell was great.. I gave him a idea of what I wanted and he was a big help in picking the right car for me

I got my dreem car from Mo he is awesome thanks a lot Mo

Hands down one of the best car-buying experiences I’ve ever had. Mike Mosby was my salesman and I was very surprised with his world class service and attention to detail. He told me it was his first week there and I can’t emphasize how at ease I felt working with him. If you’re looking for a car, go see him! Ask for Mike Mosby

Cornell was great. Service was amazing I was able to come in and find a vehicle with excellent help. All my question were taking care of. If you stop my autonation and need to purchase a vehicle ask for Cornell you want be disappointed

Tony Figueroa was polite, professional and quick! He made the whole process very enjoyable. No arguing, haggling or badgering! If you want a quick, transparent and stress free car buying experience, go visit my GUY at AutoNation USA Houston!

Johnathan helped us out selling our car. Really great customer service definitely will be returning here in the future!

Must ask for Cornell!! He went out of his to make sure that I got in a ride I was satisfied with.. Him and the whole AutoNation team are absolutely outstanding!!

Great Experience selling my 2014 Audi A4The costumer service Chris T & Jonathan G. Gave me was great made everything easy.