Tetiana was awesome! She kept me updated throughout the testing and purchase of the vehicle. Always attentive and clear throughout the process.They were transparent with their business model and they let me take the vehicle to get inspected by a personal mechanic.Overall a great experience.

Can I start by saying wow! Great service! We found the vehicle in we wanted and drove about an hour to go get it. When we got there Christian helped us through the process and the entire thing went smooth and fast wayyyy better than the previous place I purchased a vehicle. Very friendly fast environment and we got privacy to test drive our vehicle. We are leaving happy in a new car! Thank you auto Boutique Texas :)

Fast Service ! Great dealership bought my car here and Mr.Enrique was a great sales rep. Will recommend him and this dealer. Finance answered all my questions.

Maria Carlos was great help with getting my fiancé into his new Malibu. Very helpful and great customer service.

Very pleased with the service from Maria! Got a great cash deal, was outta there in no time at all. I will be back for another car, very soon.

Just bought my car here. Best expiriance buying a car ever! Receptionist was helpful and friendly, walked me through the vehicles in my price range, once I had several to look at, she passed me off to Christian who was my salesman. Christian was great! He had the vehicles I wanted to test drive pulled around front and handed me the keys! He was more than helpful, but never overwhelming or pushy! I bought the car and Mario helped me with the paperwork, he was also great! He explained everything and made the process personal and easy! As if Auto Boutique wasnt wonderful enough, the GM personally came and sat with us and thanked us for buying from them, gave us some background, and was super friendly. Everyone we met was so great and helpful, every customer in the store was satisfied and smiling... They made everything easy and personal, I would definitely buy from them next time and recommend them to anyone looking for a used vehicle. Tons of options in every price range, and they didnt waste a second of my time. Thank you guys for helping me find my new car!

Enrique was our salesperson, he was so helpful & friendly! The entire team here was very professional and made buying a new vehicle quick and easy. Also, GREAT price for a Kia Soul in almost immaculate condition, even though vehicle prices have jumped lately.Will definitely be back when we are ready for another vehicle!!

EDIT: Please be mindful that cars at this dealer are SOLD AS IS. Before negotiating, take the vehicle to a mechanic and inspect EVERYTHING....Day after I purchased mine, I had to have my differential and driveshaft replaced and discovered a minor transmission fluid leak. The car has 65k miles.UPDATE: Dealership followed through with repairs at their facility✅✅ORIGINAL POST:Make sure you look for Maria! She hooked me up with the pony car and a good price(specially with this pandemic and chip shortage)🚗ngl these guys are getting more clout than the dealership next door😭

Great experience, bought my vehicle on the first. the finance process was Quick. A lot quicker than most dealerships will absolutely recommend the sales person Enrique! he was quick and made sure we were taken care of. Love my charger will be coming back!

Great staff! I recommend this dealer came from Dallas and left satisfied. Great sales people Mr.Enrique did an awesome job answered all my questions and was in and out the dealership in no time

If you are looking for a quality used car with excellent customer service see my friends here at Auto Boutique, and ask for Mo. On my first visit, I told them over the phone which car I was looking for and when I got there the car was waiting for me out front. After a 10 minute test drive Mo, went over every detail of the car and made sure i understood everything he covered. He then walked to a workstation where I filled out there financing application, and even though I was pre-qualified on financing they found me better rates and better terms.....unbelievable customer service, will be back for my twins....GREAT JOB, MO AND DAVID

The car buying experience was good. The employees were friendly and answered any questions I had. My only draw back is your bank has to be compatible with them. Other than that great experience. I was serviced by Tatiana.

Thank you Mo and Charlie for helping me get my new car!

Great customer service I was greeted right away. Did not have any problems with my vehicle purchase I don’t know much about cars but Enrique in the sales department was awesome answered all my questions overall friendly and welcoming dealership ! Highly recommend

Had a really good experience buying a car here! I loved how everyone was so nice. Made buying a car less stressful. Cesar our salesman was awesome, very understanding and patient.

I flew in from out of state to purchase my vehicle. Beforehand, the staff did a pretty decent job showing off the car and pointing out any defects as if they were looking for themselves and not just going quickly to just try and make the sale, which was very appreciated.They agreed to pick me up at the airport, and they would have had I flown to the right airport (Accidentally flew to Bush instead of Hobby).Negatives: The place was super busy and it took about 1-2 hours before I was able to sit down to purchase the vehicle. The cars gaslight was on when I took it for a test drive. The car was very dirty on the inside. Three of the tires needed immediate replacement, which they were not going to do initially.Positives: Once the car buying process started, it was pretty smooth. I feel like I got a great deal on the car which made the long trip from out of state worth it. They did put 3/4 tank of gas in after I asked them to. They replaced 2, maybe 3, of the tires with used tires, which was better than the almost bald tires that were on the vehicle. They did have hotdogs and other small food items for free while I had been waiting.Overall experience was pretty good and i feel like i got a good deal. I do feel like they can improve in their customer service aspect and their response times, but its almost to be expected with how hot the used car business is at the moment.I drove the car 900 miles home without any issues! Thank you Auto Boutique Texas!

This was the best car buying experience ever. Tati and Tomas were be both fast and efficient. My son was in and out in an hour. I will definitely be back and refer others… thank you both!

Had a very good experience! The staff was great! Maria killed it on her first day (I thought she had been there for years, but someone else had mentioned she had just started -- way to go!). Charles was great too, when it came time to do all the paperwork!

Emiliano was very helpful and the whole staff as well. This was the easiest place to get a truck. No hidden prices or fees. They didn’t ask for an approval or what I was approved for before trying to help me. They got down to business with no pressure at all. It really felt like they wanted to help me and not make a dollar. Emiliano and Charlie were extremely helpful. Best car shopping experience ever. I got into my new truck within 2 hours

Maria is SALES was awesome, food and drinks were available while you wait. Good customer service and they is very professional. Full vehicle Report is provided. I love my Jeep

Natalia was so amazing and accommodating through the whole car buying process. She made sure we were happy with our purchase and answered all of our questions. Come see her ASAP!!

Had such a perfect experience. Maria was fantastic and found my dream car, first pick!! Charlie was also fantastic! Highly recommend this place! Fair prices as well!

Great Service ! Enrique was extremely helpful pleasant shopping experience

Natalia was very professional and courteous. I trusted her and she provided a great experience. Thank you.

These reviews seem very skeptical.....I live 6hrs away from Houston and they had the car I was wanting. Im always a cash buyer when it comes to buying cars so I called them up to get more info.I was ready to buy and about to make the trip once I got a final price...Nope, refused to give me a quote. They requested my drivers license (who requests that to get a price quote? Thats private information). I cant remember the ladies name but I basically had to ask her what fees, application fees, taxes, title they charge and I had to do my own calculation as I didnt feel comfortable giving out my personal information just so you can tell me how much you want for the car...After I did the calculations, they told me they have a $500 vehicle warranty that comes with their car. I thought oh thats nice! Come to find out, you have to pay that on top of the price of the car! THEY FORCE YOU TO BUY THEIR WARRANTY aka more money they want from you! No exceptions!Never had a dealer tell me you have to buy our warranty! Come to find out, these people arent even dealers but whole sellers and glad I did not purchase my car from them after seeing these non 5 star reviews

We had a good experience with Tomas and Maria Carlos. They made our first buying experience easy!

I was about to buy from Another Deareship and I am so happy I went to this one ! Enrique in sales were extremely helpful! He helped me with all my questions and concerns. Will recommend this dealer to all my friends

Great experience. My family and I have now purchased three vehicles from here and there such a great help every time. Honest good people. Looking forward to our next purchase.

11/4/2021 Christian was our sales rep in Houston Texas. What a fantastic experience we had! It was a no pressure sales experience. I would recommend this to anyone and we will be back again.

We had an awesome experience with this dealership they work with us Individually and got what we needed

Mo and Charles service was excellent. They were very friendly and helpful and made the process very smooth for me. Great experience 👍🏼

Tatiana was so wonderful and professional. We loved her. Best car experience we’ve ever had. Thank you alll!!!!

Process was quick, most places I’ve been to had to spend all day. Had small hiccups with the vehicle but Enrique helped us and was very professional. Great experience overall.

My name is Ricardo and just bought a 2015 Subaru Legacy, the experience was superb. Great customer service and reliable information. Definitely recommend.

Tatiana was FABULOUS!! She is attentive and beyond helpful with a friendly smile. Zuber has also helped us get our cars in order in the past... David & Tom are wonderful in the finance department. Thank you all for taking great care of us, see you again soon!

Just purchased Hyundai Sonata from Autobotique, Houston. Emiliano was really great and was very helpful throughout our purchase. I would highly recommend him and this place if you are looking to buy a used car.

Super helpful great customer service from Mo and great deals.

Second time buying at this dealer. Friendly staff ! Thanks again Enrique! Will be coming back in the near future

Emiliano came to service me, customer service was fast and efficient. Provided water for me and my kids and made sure I was comfortable. David in finance was strict lol 😆 but overall he got me approved and made sure I was satisfied. Highly recommend anyone to purchase their vehicle here.

Natalia was wonderful and helped us with getting a new car!! We love it and will def be back to see Natalia when we are ready to purchase a new vehicle!!

My touch person was maria!! Awesome communication and was very helpful when it came to my wants in my next vehicle!I can’t thank her enough for open communication and knowledge on each car that I was interested in.. Thank you to the Houston team as well that also helped out definitely going back for my next car.Once you find the car you like make sure to have Charlie as you finance touch person as well

I have nothing good to say about this place and Im very skeptical of the 5 star reviews. I called Friday evening to verify the availability of two cars, Barbara told me they were both available and she was putting the keys to both cars aside for me. I arrived Saturday afternoon after driving three hours to check them out. One of the cars wasnt available, and no one had any knowledge about it - employees told me that they either never had a car like that or must have sold it. I saw a very similar car in the back of the lot, of the same model and color with different features, but they told me its sold, they had no other cars of that model, and dropped the topic very quickly. The other car I came to see had a check engine light, a low tire pressure light, and a third warning when I test drove it, and of course I was told about none of that. When I mentioned this to Natalia, she said oh the air is low, Ill air the tires up for you and would not address the other issues. When I pressed her, she said go get something to eat and well have a mechanic look at it. I returned 30 minutes later and asked if she had the mechanic look at the car, but she said no and went straight back to pressuring me about trading in my truck - she had the key to it for over an hour but had not gotten me an offer or estimate. Maybe this was not typical, but she had a bit of an attitude with us. Maybe its possible to get a good deal here, but be aware of what youre getting into - this is a wholesaler, not a dealer, and they do not take care of the cars. I asked to test drive a third car, and after getting in, discovered that there was water puddled below the seats enough to cover our feet, and there were no side mirrors. When I told Natalia, she just said oh and took the key back from us.

Great staff and the service was excellent. Evelyn is simply an angel to say the least. I was out of state and she kept in constant touch with me regarding my car. She helped speed up my application process and in no time, I drove off with my new car. Thank you Evelyn !

Patricia was super friendly and made us feel at ease. No pressure at all.

This is second car we bought within 5 days and had great service with Tatiana. Quick service and very happy!!!!

Christian and Tom great customer service and fast, come check them out they will take care of ya,

This is the best dealership!! I purchased my car today with the Help of Maria, she’s so kind and was very helpful.Plus The service was fast.

Very professional and courteous staff from reception to sales to finance. Large selection of nice vehicles. I must admit that I was a bit disappointed because the 2 trucks I had my eyes on were already gone but happy that there was more to choose from. I got an excellent deal with no money down, a great truck, and terms I can handle. Mr. Emiliano in Sales was awesome, very patient and thorough with providing detailed information and helping me select what I was looking for and so was Mr. Mario in Finance. Thanks, AUTO BOUTIQUE, for making my 49th birthday AwesomeAmazing!

Come see Christian and Charles, great customer service and the best and fastest process ever!

Tatiana was great, very sweet and helped me get the dream car I wanted! Thank you Tati!

Natalia was amazing! We got an awesome deal for our new to us car! Multiple vehicles to choose from. Great quality cars.

Great service got my car fast Enrique was awesome will recommend this place

I was feel that I was profiled at this business. I went in to view a vehicle that I saw online the receptionist asked for my identification and my insurance on arrival. A saleswoman came out and told me in order for them to start the vehicle they would have to run my credit. I would not recommend this dealer to anyone. This is definitely not the behavior of any reputable company.

Excellent service Enrique in sales helped me find the right the vehicle for me. Will be coming back for my granddaughters car in a couple of months Highly recommended.

Great thanks to TETIANA for her help and getting answers for all my questions! I found and got my car! What are you waiting? Do not for ask Sale TETIANA!

Best experience I had everything went so great. Tati made sure I was taking care of.

We had been looking for a Certain vehicle for a while and spotted one at Auto Boutique Texas and talked to Evelyn and I told her I was going to my bank to get a $21,000.00 cashiers check for that vehicle and we would be there the next day for it. She just asked me to call to let her know what time we would be there because it was over a 2 hour drive. We called to let her know what time we would be there and she said okay yes they would pull the jeep so it will be ready for us when we got there. We walked in, signed in and went to sit and wait. Finally someone came over to us and asked if we were there for the jeep and I told her yes and she said Im sorry but someone came a few minutes before you and is already in there doing paperwork to buy it. wait.... WHAT???? I was very upset and asked to talk to Theresa Balk the General Manager. She left us in a room for a while and came back in and promised to be in contact with us every single day until she found us that same vehicle. We agreed and left. On the 2.5 hour drive home something flew up and shattered my windshield on my car!!! WOW Really??? Ugh LIKE my day cant get any worse. We waited for days and never heard from Theresa so we messaged her and finally heard from her only because we found a jeep like the one we were wanting at their Florida store. They invited us to come and test drive it, but when she called them to have it shipped to Texas they told her that they no longer had that vehicle. She sent a salesman my way to help us from the Texas office and he sent me one vehicle (NOT one we were wanting) and when I messaged him back he blocked me and NEVER answered my questions at all!!! So needless to say we gave them a chance to make things right for us, and they DID NOT!!! We are shredding this $21,000.00 cashier check and getting another one to go buy one elsewhere now. I really hate that we were treated this way by them because I thought we were going to have a very good experience here. Sigh

This was the most pleasant car buying experience we’ve ever had. They really do make it easy, and straight forward. Just like it says on their website. Pricing is great in this crazy car market we have today. Thank you to Alex (salesman) for assisting us, and David (finance manager) for making the financing process so smooth.

You guys sold my wife a car that was in an accident. We have tried to call and talk to someone and we just get the run around or nobody calls back. Took the vehicle to get an alignment and the pics show what was found. Not to mention that the rear door has black framing and the other 3 have chrome framing. Very disappointed that a business that claims they do not sell cars that have been in an accident, actually does.

Enrique was the best and he was so informative and polite! Definitely recommend them .

Thank you so much Mario & Natalia. I love my new car!!

Emiliano helped us out, and offered absolutely amazing service. He was very thorough and informative!

Natalia! I had a great experience with her. From the beginning until the closing! Highly recommended

The experience was great, The staff was so sweet and they was on top of their job. Maria was great. She made sure we was NOT going to walk out empty handed. She made sure we got the truck we wanted. I will definitely will recommend others to come here and purchase a car THEY WILL NOT BE DISAPPOINTED. Great Job you guys!!!!

Mo helped me and my mother in law out. He was awesome thank you so much

Natalia was great !! Helped me with my purchases, highly recommended.

A vast majority of the reviews are on the spot pressure reviews requested by the salesperson at the time of purchase. This adds a social pressure that results in people giving instant good review. This lessens the impact of the real negative reviews. We found a car online, appeared to be a decent buy. Upon arrival we found the dealership facility is dirty and crowded with cheap furniture and just an overall mess. It just has a sketchy vibe. We waited in line to be signed in, only to be told that the car that was listed on the website was in make ready and told to find something else. We walked their lot to find that the vast majority of their vehicles have significant cosmetic damage with little or no effort to even clean out their interiors. I suspect that most are mechanically as bad. Very few of the vehicles on the lot have actual prices, year model, or mileage posted on them. We were told by the sales person to text with the inventory number and that they would find the price. We texted about a few of their beaters thinking that they must be priced accordingly only to find that they wanted premium prices for vehicles We bounced.

We just finished adding two more cars to my fleet! Thank you so much Mo

!AVOID THE SALES REP CESAR!I wish I could give this place negative stars just because of the complete lack of customer respect this place has. Look elsewhere, I promise you’ll regret buying from this place.If you value your time and money then PLEASE TRUST ME WHEN I SAY STAY AWAY FROM THEM.The manger of the dealership herself was a very shady person from the beginning. She lied literally about everything they promised. They promised new tires because it had a flat and instead just patched it, they broke studs off the wheel hubs and didn’t mention anything about it. They forgot the floor mats, they broke the bumper when they were shipping it to my house and when confronted about it they literally just stopped answering my calls. They Called me a month after the purchase talking about picking up the loaner they gave me when it was returned literally a month before the call. They add a “$500 paint protection plan” to every car on the lot but by all means they will not honor it. The lack of communication was absolutely terrible. I sat for 8 HOURS while everyone else got taken care of in finance all because they “got confused on who was next”. I’m telling you the cars on their lot will fall apart the minute you drive off and they pretty much could care less at that point.

Needed a new car ASAP! Traded in my kia soul for this new Toyota Corolla! Got great trade in value and Tatiana was so amazing! The experience was quick and smooth unlike other dealerships Ive been to.

We had the best experience at auto boutique. Mo the salesman was very awesome and patient!!👏🏾👏🏾👏🏾👏🏾👏🏾🎉

I was ready the review about this place and at first I was on the fence I Come in early morning and by noon I was on my way home with my new truck! Enrique was very helpful and quick will be coming back in the near future I recommend him!

Very Happy with the fast service ! Enrique was very knowledgeable on the car loving my vehicle will be coming back

I’m writing this review way late but. It’s been a year and I haven’t had any issues with my car. You won’t find better prices for used vehicles than Auto Boutique and they have good quality cars. This and Carmax are the only two places I’d buy a used car from & even CM can’t beat these prices. The salesman I had, Anthony, was not pushy or annoying at all. He let me look and didn’t try to pressure me into buying something. The process to buy was fast.Only thing I will say is that the finance lady I had was pushy about the warranties. Which is probably to prevent angry customers but it was my first time buying a car & i felt pressured to get all warranties but they let me get a refund for the cosmetic one which i realized I didn’t need so it’s cool.

Natalia is really good with people, she knows what she is doing in the sales business and I would highly recommend her if you’re looking into getting in a new car !!

Enrique was very helpful throughout my car buying experience! I would highly recommend, great guy!

Tati was sooooo amazing! She makes everything so simple and hassle free!

Excellent customer service from Alex and Hayden. Both were extremely low stress, very easy to talk to. Alex helped us get exactly what we were looking for in a vehicle, Hayden helped us set up our financing, all with a no pressure experience. Will definitely be back when we need another vehicle.

Enrique gave us an exceptional customer service experience! Definitely recommend going to see him

Very happy with the tundra and good price tooMAria carlos thank you

Best prices in town. Excellent customer service - Mo made our buying experience very pleasurable. They were very patient and allowed us to inspect the vehicle without rushing us or pushing the sale. I’ll definitely recommend them to others.

Tatiana was very helpful! Very satisfied! Thank you Auto Boutique! 👍

I’m so happy with my purchase and all of the help from the very moment I walked in the place from Enrique.

Great salesperson. She will get you what you want. Tatiana

Awesome sales lady very attentive tati was the best

Amazing place ! Amanda recommended me affordable prices... everybody was so nice and kind Thank you to David in finance he made everything so easy for me. And Tatiana the salesperson was super nice and helpful

Was extremely excited to get my car Charlie is an amazing sales person my problem is I paid for a warranty so when i got the car the stereo wasn’t working now the car is breaking down completely Juan said he was going to text me when to come back to the dealership but now Juan and Charlie is avoiding my calls altogether and also Juan lied to my mother saying the radio worked when he was in the car but when I got the car from his possession the radio didn’t work at all I doubt it mysteriously stopped working as soon as I got in the car. it’s very disappointing because I had an amazing experience buying this car but the lack of communication and the car not being properly ready is something I can’t support. This has been going on for 2 weeks maybe going on for longer the way they are acting towards me I still have yet to hear back from anyone. Also a key was suppose to come with my key fob i tried to take the key out because the key fob is dying (perfect) and it’s literally no key to be found I’ll be calling again today to see if I can get thru to anybody but I doubt it

NataliaWas very professional and quick. No haggle simple

Greatest car dealership experience ever. Nice cars for a reasonable prices. Cars are super clean and well maintained. Special thanks to Tatiana. She helped a lot with the process! Great job. Definitely will buy next here again!

Natalia thank you for helping out on getting this car. Fast and easy process

Natalia helped us pick out this wonderful car. Thank you very much for taking care of us.

Mo was great and we love the car!! Thank you so much

Amazing experience. Super quick and salesperson maria was extremely helpful

Had a great experience here. No hassle. Smooth process. My salesperson, Maria Carlos was incredible. Was 100% honest with me. Id recommend Maria and Auto Boutique to my friends with confidence.

Emiliano was so helpful through the whole process no matter how many cars I wanted to see!!!

Had a wonderful experience buying the car. Tatiana was very helpful in the application process and made everything very pain free and smooth!

Tati was very nice and sweet helping me get the car I wanted! A very pleasant experience. They also filled my new cars tires up with air for me. Very Cool✌🏻

Great prices and service. Thank you for being fast and helpful. Best prices on used cars.

Great buying experience. Was fast buying experience. Tatiana kept great communication and let me know everything up front in my purchase

Best prices in town. Excellent customer service and wide range of vehicles. Hayden and Natalia made our buying experience very pleasurable. They were very patient and allowed us to inspect the vehicle without rushing us or pushing the sale. I’ll definitely recommend them to others.