Always great service. Family owned and operated. Wonderful loving family.
I went here referred by a friend who used them years ago only to get my timing belt changed because the service light came on for it. I have never had an issue with my car prior to coming here. After paying for the initial service of changing the timing belt which is as around 600+, I have had countless problem arising with my vehicle. I kept going back to the point I kept having to pay for additional services because new things kept being wrong with it. Finally after spending about 1200+ at this establishment and picking up my car for the fourth time in the last 2 months, my car did not start at all. I am sure the owner knew I was getting a bit aggravated towards the end they would not even call to update me about my vehicle even after keeping it overnight. I had to be the one calling to check on updates. I am a single mother who works full time and this caused a great inconvenience to me. One time the car even broke down when I had my baby with me. It saddens me how people can run establishments where they just see us a money signs and not humans. I have given up on this place and will not be returning.
Nice quick service. Theyve done good work in my opinion
Ive been here 3 times. Each time they have been respectful and very helpful. Their work is amazing.A WORD OF ADVICE: GET PAPERWORK AND EVERYTHING IN WRITING. They are not sharks by any means, but mistakes can happen and papers detailing estimates and warranties can get lost. It happened to me. Maintain your personal paperwork.
They are excellent with there Service and with Customers..
Prices are way too high the labor prices are unbelievable. I spent the amount of just buying a cash car fixing it because I had to keep taking it back. When I got it back now my alarm doesnt work.
Went inside the office to ask for a quote, waited 20 minutes, no one ever came to to help.
Great service and good prices beer professional workers . Most definitely will come back
Great place, very friendly and honest people, wouldnt take my car any other place, Great service
Repaired my work van there, new front rotors and breaks, good prices, honest place, they quoted me a sensor and when the wrong one was delivered they tried finding the correct one, when one wasnt available it was taken off the bill, if this was a shady place I bet you that this wouldnt have been mentioned as I wouldnt know the sensor wasnt replaced due to its location on the vehicle. Definitely recommend this place.
My step son broke down and they towed the car to the shop. They said it was his belt that busted. They charged $222.29 (on 6-15-20) to fix it. He broke down again the same day after they fixed it, and they said it was the AC compressor now. They said they would fix it for an additional $2185.00 (on 6-16-20). and fix some oil leaks. Well the AC stop working the same day and still had oil leaks. We took it back 10 more time (Literally) and they now claimed it to be the sensor for $523.98 (on 6-29-20). Come to find out that it was a faulty AC compressor from the previous work they did. They exchanged the AC compressor on 8-26-20 and the AC worked for a day and has not worked since. So after $2,931.27 he is still back to square 1. We will be taking legal action but wanted to warn everyone about these guys not knowing what they are doing and taking a lot of guesses with Customers money.
I was impressed with the service. My car has never felt better. They were able to diagnose my SUV in as little as a half hour and gave me their Professional determination of what was going on with my vehicle. They fixed my rotors in record time (approx 2 hrs) and I didnt leave feeling like I was rapped on cost. Their prices was very reasonable.
They have fair prices efficient and good work and good customer service
Service, efficiency, concern, courtesy and diagnostic all are excellent. Great company
Super bad service
I have been bringing all my cars here for several years and I know enough about cars to recognize deception. Sam and his mechanics have always been truthful with me and the prices are lower than any of the others in the area. All the staff have been very friendly and courteous to me. I highly recommend this auto repair business to anyone in the area that would like to get their car fixed at a reasonable price and I would like to thank all the staff for their honesty, courtesy, and transparency in all their affairs.
Good work but sometimes attention to details lacks
Reasonably priced and competently staffed
If youre looking for quality work at affordable prices, this is it. The Gonzalez family does amazing work
I highly recommend this place. I had a freak accident in my car with No insurance. I took it to Mr. Gonzalez and his team and they were wonderful. Extremely honest, fair and patient. Hopefully I am done with car wrecks but just in case Im not, I will return to Muffler King for all my needs.
Did a great job on my exhaust and it now sounds really good
Great people. Up right priceing.
Muffler cane loose on my truck, someone else offered $400 to weld everything back together. Came to muffler king and had a new one installed for less than $200. I recommend this place.
Joe and dusty are great and always explain the issue.
Just called here to see if they could fit me in for an alignment and the man on the phone was nice, even scheduled me an appointment for my car on Monday morning. I appreciate his honesty about him not being able to get to it today. Customer service was great!
Sam and his team are caring, detailed, and efficient. I would recommend Muffler King to anyone thats looking for a good mechanic shop...
Very happy with The service I got from this place! Very honest and fair prices. Top of the line customer services as well
Stay away from this business. They charged me $1100 install a catalytic converter. Thats and overprice price. I wont go to that business ever.
I would not take my car to any other shop, in and out in a reasonable time, help fixed my issue and I was able to get back on the road ASAP! highly recommend 10/10
Really helped me out. I will recommend my customers to visit muffler king. Very nice family owed business.
I’ll only choose this place, nobody else compares. Best of the best!
Been doing business with Muffle King for many years. They do an awesome job!! I highly recommend them.
I always get excellent service and its cheaper than all the other auto repair places.
Best in Houston
My man great work great price i have been going there for over 25 years
Came in a few days ago to get a simple alignment the guy said I needed shocks and tire rods to get the alignment I said cool paid the 520.00 to get it and 24 hours later I noticed my car jerking brought it back up there the guy tried to feed me bull 💩 about I need a rack n pinion... Just dont!!! They seemed great at first but when I brought my vehicle back up there they made excuses instead of fixing the problem... He said he could fix my car for another 789.00!! Bihh DAT WAY⬅️⬅️
People are very friendly and they do good work
Good friendly service. I had some pretty major work done here and they helped me out by fixing another problem I didnt even know I had. Ill be back.
The price was GOOD ! THE SERVICE WAS OUTSTANDING ! My car was fixed FAST!! steering wheel kinda loose though feels kinda different but other than that everything was AMAZING!
Quick and Professional
Good job and freandly peaple
Warning to everyone trying to go to this place they over charge for everything and they suggest some repairs that arent necessary. They also charged me $189 for alignment that was originally supposed to be $79.
Fixed my AC in my car plus very honest family ran business
Very good auto repair shop nice folks very trust worthy folks over there.
Always pleasant to talk to, great customer service, stays in contact with customers, has many repeat customers, honest and very upfront about pricing, diagnoses the problem and completes job,
Great prices for quality work. They got me in and out as soon as possible! Definitely recommend
Great prices. They are fast in doing work on your car. And no one beats there prices
Great Guys, checked my car and took it for a drive when they didnt need too and told me what the issue was.
Great service quick and excellent thank you guys.
Bad service
They have great customer service and service as well. I recommend
Did a good job on my repair and a great price!
Terrible customer service. The owner/ manager at this location will tell you one thing just to earn your service. Once its time to keep his word he wont honor it . Avoid this place. Highly recommend als muffler or aces muffler.
Had the absolute WORST time at this place! The guy was very rude, and the quality of work was NOT GOOD!! It cost me more money to fix what they messed up! My vehicle hasnt been the same since!! Go ELSEWHERE!!!!😡
Nice job and love the Muffler and Resonator Delete
I had an awesome experience here! they did a great job on my fiances car
Very high prices. inaccurate diagnostics. Brought my car in because it wouldnt accelerate. They Told me I needed a new timing belt and water pump. They Wanted over $600 not including parts. found a mechanic at another shop to do the work for $400 parts included and my car still has the same issues.
To anyone who may be reading this. STAY AWAY!!! My dad took his car in because it wasnt running correctly. They told him it was his waterpump and charged him almost 500.00. Turns out that the waterpump did not fix anything. Now, the car overheats and it does not run. Its been sitting in my parents driveway for almost a month because these guys (Muffler King) refuse to take responsibility for their damages they done to my Dads car. Cmon guys, you shouldnt take advantage of older folks that do not have money flowing in like some people. Now my parents are without a car and WALK to wherever they need to go because Muffler King messed up their car. Not to mention thier 70+ years old and are sick!
Good Morning Ladies,Be careful using this shop for your car maintenance or repairs. I needed work done on my vehicle to pass my annual inspection (misfire & catalytic converter replacement) they replaced parts that didnt need replacing. $750 dollars later my vehicle was no where near passing inspection. Example: they charged me $99 to change a sensor.I talked to the owner Sam about the unnecessary repairs and he said;1. bring your car back and we can check it out.2. your car is too old (1999 mustang). The motor is going to give out soon.3. If you take it to the dealer they wont touch it because its too old.Well, I had the misfire fixed and my vehicle still was not passing inspection with the message catalytic not ready & 2 sensors not ready. So I took it to another muffler shop. He explained to me that the type of catalytic converter was a good brand, but he would need to re-install the catalytic converter and the sensor. Bang!! After the $40 job, my catalytic and sensors where ready. So I called Sam back to share with him about how disappointed I was about the service I received from his shop. He told me;1. I didnt drive the car enough through the cycle. Thats why the catalytic converter was reading not ready. Huh? Muffle King changed my catalytic converter in January. I drive my car 100 miles a day. Maybe Sam wanted me to drive to California and back for the cat to be ready.2. Doesnt matter which way the cat is positioned. They are a universal.3. I didnt want to pay for my car repairs. (What does that mean? $700 is not small change).4. Ive been in business 25 years. We know what were doing.5. Lastly, Sam hung up on me. :(The above sum up my experience with Muffle King. Poor service all the way around. Im posting this experience with hopes to save another woman some grief.
Good workers fast and friendly service
Great business Sam knows his stuff
Weve been coming to this business since 1997. The family atmosphere just adds to the low prices as to reasons why I love this place
Fast quality and professional staff!
Great guys. Always friendly, very knowledgeable.
Tthe tech are frendly and have good knolg÷ of me car and the prices are afordable
Fast, reasonably priced, wonderful work on my 6.7 liter Ram!!!
It was fast friendly and honest
Theyre quick and fair priced!
Great honest service for a fair price!!
Worst place to do alignment didnt explain anything to do with alignment 1 year warranty but if you swap parts voids .. 60 bucks just for toe... Worst place ever dont recomend
Prices are to high at a time like this.
After I paid abt 1600 hundred for nothing I never came bk over here If you want to waste your money and time go at this place
The mechanics were really patient and very professional. They explained everything and it was a very short waiting period.
Affordable Sam is very knowledgeable
Great service and great people. Thanks!
Great staff and wonderful service.
Guys jst avoid to go there they just wanna take your money away
Wonderful business for every auto need
Guys are awesome, quick and affordable too
The worst service Ive ever received completly messed up all the wiring and hoses near my transmition and Jerry rigged them back together as well as stuck them to the manifold of the vehicle absolute horrible place do not bring youre vehicle there
Good service good warranty
I went for a oil change i payed they took my truck out and all the oil was leaking out off my truck wont be back anymore
Got a tip put on my dodge ram 3500 came lose within the first weeks call back to see if he could tac it back gave me all kind of excuses poor customers service
Excellent service!
Good service
Great customer service
Service really not garaunteed
Expensive as hell
Good experience
Overpriced
Expensive
They the only one service my car
Great
Awesome
God price
Fair