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Rapid Repair Auto Center
3300 S Dairy Ashford Rd, Houston, TX 77082, United States
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Rapid Repair Auto Center
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Za
Review №1

Extraordinary service, professional person, and perfect customer service. clean waiting room. they fix your car fast and on time.

Em
Review №2

This guys are the best. I had a flat tire and they change it for me without charging me a dime. Great customer service and good communication with the customer.

O
Review №3

Stopped by Rapid Repair for state inspection and to fix the AC, Ford Escape. Rafi gives an excellent and timely service. Very professional, amiable, and got it done very quick. Offered AAA discount too, better than other shops in the area. Highly recommended

Tr
Review №4

Rafi and company at Rapid Repair are very honest and trustworthy. I had no idea when I brought my Ford Edge in with engine issues that it was still under a powertrain warranty with Ford. Rafi took the time to call the Ford dealership and confirm, even though is cost him my business. Saved me so much money on a costly repairs. You can put your faith in Rapid Repair- they are professional and prompt and always so nice and courteous to my Mother and myself when we bring in our cars. They are always careful to explain and show when possible what is going on with our vehicles. We are lucky to have a local auto repair shop around the corner from our house that we can trust and rely on. Not an easy thing to find these days. Highly Recommend!!!!!!

Mu
Review №5

My car mini cooper 2009 was not starting, so. I went to Rapid Repair Auto Center close to my home. There was i dropped out my car on 07/19/2021. And on 07/20/2021 morning they called me and given me a my car statement which is $471.35 and i accepted offer to start repairing my car same that day. Then it was running fine for 2 days but on 07/23/2021 my car was not starting. So we went to Rapid Repair Auto Center, where they refused to repair my car with a 12000 miles warranty for a service. The Auto dealer owner is fraud and ripping people off. The owner is not honest and not kind person. If you want to save your hard cash money, so please do not give him the business there.

Ja
Review №6

I always love helping a local business that looks out for first responders! He was very professional and the work was done quickly. Highly recommended.

Mi
Review №7

Fantastic service, incredibly quick and friendly. You can tell they take care of their customers.

Mi
Review №8

Great customer service and really nicely modeled lobby room! Mohammed was very nice and even continued to service my car when there were many people behind me! Will definitely come again!

My
Review №9

Great customer support and air conditioning repairs for my Volvo! My car was not emitting cold air on the drivers side. Rapid Repair Auto Center performed a prompt diagnosis and the necessary repairs in less than 2 hours. The waiting area is clean, comfortable, and child-friendly. I would definitely come back if any other auto repair needs arise!

Ra
Review №10

Rafie and the Rapid Repair Auto Center team provide professional and Honest Service. I have coming here for last two months now and have always been treated with respect, honesty and professionalism. I drive 30 minutes just to use this shop because I trust them and doing excellent job.Thank you all. Rahman.

Se
Review №11

I needed my truck repaired to pull a trailer. Not only did they repair my drive shaft for lower than anyone else they must have tightened up the front end because its steering and ridding like new. Im very impressed and highly recommend these guys.

Je
Review №12

I got my 2009 lexus gx470 worked on here, not the first time here. The owners have admitted several times before that they were driving my car around town for joy rides like that isnt a problem in and of itself. They are always saying unneeded smart remarks towards me. For example, remarks about my age and how Im too young for this, this, that, or the other. And if nobody knows most car tires take 30psi or 32psi(air level). When I got my car back, ALL four tires were filled to 50psi!!!!! One, a lot of lying shops do this to people who dont know any better. So, be careful, be aware, and PLEASE stop doing this Rapid Repair. Its not fair to people to trust you with their hard earned money, and you cant even fill tires correctly. Just so everyone knows, over filling or under filling tires with air can lead to a popped tire, or tires. Do better.

Re
Review №13

Fantastic experience from start to finish. Clear on what needed to be done, time frames for it to be completed were accurate, with fair and reasonable pricing. Will definitely be coming back for any vehicle needs. Thanks for the great job well done!

Ke
Review №14

It’s time I do a review on this place. I’ve been going here since 2018 when I had a Toyota and the reason why I first came because of the coupons.... $19.99 plus tax for an oil change. One thing I can say was an employee had brought to my awareness that my tires were on the verge of popping if I didnt get them changed soon! They gave me a place to go and get my tires changed for a nice price. I am truly thankful for that advice because I could tell they were very concerned! Being a woman a lot of mechanics try to rip us off or do whatever they want to our car. This is not the case with this shop!Its been a while before have come back with a luxury car and needing my oil change. Mind you, I know nothing about cars, but the employee took the time out to explain the different types of oil they have and the whole nine yards. Without even explaining anything about me not knowing about cars he was there at my service!! Not only that but as I waited for my oil to be changed the owner, I believe, showed a lot of hospitality! By making me coffee and just making conversation! I am so happy this shop is here where I live! I Dont trust anyone else except for them! Please if yall are in town and yall need service done on your car, you have to stop by Rapid Repair Auto Center

en
Review №15

This place has honest managers and other staff. really neat and fair on prices for all customers. I trust their loyalty and honesty.

Ka
Review №16

These guys are amazing. We have used them for years! You can trust them to be honest and do what needs done, they dont make up services or problems to try and get more money out of you. They make sure you are taken care of!

Sa
Review №17

Best service ever & at a reasonable price!

Sa
Review №18

Friendly and knowledgeable Owner and staff, complimentary ride home, asap diagnosis and affordable repair cost . Lets see if they get a 5 *, when I get the car back and drive it for a couple days.

Ha
Review №19

They do a good job maintaining my 2013 Sonata

Eb
Review №20

Ralphie is always professional and goes beyond 5 stars of providing stellar customer service. Fair prices. Honest feedback.

Mo
Review №21

I took my prius for a catalytic converter replacement. These guys are professional and trustworthy. They provide me with fair quote and the job was done on time. I definitely recommend them.

Am
Review №22

Rapid repair is by far the place to go to for your auto repair needs. They are professional, fair and on time all the time and provide an honest and accurate assessment. I have been going to them for nearly 20 years and its the Only place that I trust. I recommend rapid repair auto without a hesitation

Co
Review №23

I was having a rough morning with a flat tire and a newborn in my backseat this morning. I came to rapid repair and they made my day 10x better by changing my tire for me and not taking too long to do it. I will definitely be back.

Sc
Review №24

Rafie helped me and took great care of my vehicle. Thanks to him with the superb service from Rapid Repair I have a working vehicle again. Thank you so much for the wonderful help and advice too! They take care of your car 👌

ca
Review №25

Good people

bo
Review №26

Awesome guys highly recommend I was in the pinch for the fuel pump in a coolant temperature switch sensor and Im a big driver to Postmates and had to get the car fixed today and I made sure it happened in a short amount of time

Na
Review №27

We had our car inspected here recently and had a great experience; they fit us in towards the end of the day and went out of their way to help us. The owner greeted me and made sure I was all set, and the staff were kind and professional. We were very impressed and plan to use Rapid Repair from now on as our auto mechanic.

Ch
Review №28

I have brought two separate used cars in to for a pre-buy inspection. The entire staff was professional and went above and beyond to help. True courteous and genuine professionals. Would recommend them to any and everyone.

Ja
Review №29

These people have gotten so bad they make problems for you to try and get money from you. They are just so full of lies for no reason there the reason no one trust mechanics. Shady business ethics.

G
Review №30

Good and fast services, check other items at no charged will go there if needed.

Dr
Review №31

Price can not be beat. $23.99 for a synthetic blend oil change. Oil changes always take a long time, 1 hour is normal. Sometimes the manager gets annoyed with my questions and recommends services, that I dont believe are necessary. But for the price I still give them 4 stars.

Ta
Review №32

Ive been coming to this place for 15 years with 3 different cars...Talk about quality work, u name it theyve done it all on my cars....Reliable and quality service just as a dealership ....They deal with extended warranty companies as well....found out my brother takes his cars there as well...My husband has started referring all his friends and co workers there as well, even though I found this great place first...then I also found out that they give a discount if you are AAA member...Thanks Rafi, Rush and Steve!!!

Ma
Review №33

I was totally done with Dealerships so searched on Google and found this place. Read some amazing reviews and decided to give them my business. Outstanding work performance, record breaking turnaround time, and amazing customer service. These are my go-to guys now!

Mi
Review №34

Excellent service.

Ad
Review №35

I always put my trust in these guys. I feel they are very informative and try to give me the best deal possible. Ask for Rafi or Raj and they will take care of you.

St
Review №36

My experience was great I would refer anyone I know to Rapid Repair for any car repairs.

Jo
Review №37

I took my car to this place to get a second opinion on a power steering fluid leak I had in my car. I am glad I did so, Great price and Great service. Rafie has excellent customer service skills. He communicated clearly with me throughout the process. I definitely recommend this place to others and I will surely come back.

lc
Review №38

Excellent mechanics, better people! If there’s more than one issue, they will honestly tell you what can wait and what can’t. Reasonable prices! I strongly recommend!

De
Review №39

Good people

Fr
Review №40

They do good mechanic work....

Ka
Review №41

These guys are the best!! Amazing prices and great service. I know these guys will tell me what needs done and not make up a bunch of stuff to make me pay more. Ive had quotes from other places to do the same services and these guys always have the best price and speed.

Os
Review №42

The place is clean and professional. The front desk is polite and eager to answer any questions I have. I am waiting in the lobby at the moment for my cars inspection and oil change to be finished. 10/10 would return.

ro
Review №43

Great experience I always feel that I get ripe off by repair shops. I must say this is not what happened at rapid repair. I am AAA member so found rapid repair VERY happy with their service. My car has 60000 miles on it NEVER had it maintained which I know is a mistake. Rafi was very professional did diagnostic tests told me exactly how much it will cost and did the job.Very HAPPY WITH RAPID REPAIR

Sh
Review №44

Great service and great value. I’ve been taking all my cars to rapid repair and have had a good experience everytime.

Os
Review №45

If youre looking for someone to care for your car the right way, look no further.

Ad
Review №46

Great experience, great service, would highly recommend.

Ki
Review №47

Great service, my family has worked with them for years! Always looking out for us.Def recconend

Sa
Review №48

Thank you Raj and Rafi. I so appreciate your honesty and the great job you did on my car. I thank you for working with me and for your great customer service. I appreciate the fact that you put your customers safety first and foremost. May you continue treating others as you want to be treated - Matthew 7:12. Thank you again!!

La
Review №49

Mr. Steve and Mr. Rafie helped me out in every way possible—fixed my car issue same day, drove me home and picked me up when the car was ready. You don’t get that kind of service just anywhere. These people truly care about helping you. Amazing, kind staff with wonderful service! 10/10 would recommend for any and all car needs!

An
Review №50

They always do great work with great customer service.

Da
Review №51

Great place

As
Review №52

We needed a state inspection done before a long distance trip. The owner was extremely helpful on not only doing the state inspection on the spot, but also checked the car into details to make sure the trip would be done as safe as possible.Highly recommend. Very nice service.

Th
Review №53

Rafie took great care to make sure my car got fixed correctly and for a fair price. Highly recommend.

Lu
Review №54

I have taken my car here for almost everything since 2013 with no issue, but a couple of weeks ago, I went because a problem with the temperature gauge, that was marking overheat, but the car was not heat, the needle stay passing over heat even with the car a full day stop.They gave me two options, a full replacement of the gauge will be required, and I dont remember the other one, but both were above 600usd, being on furlough because of the pandemic situation I can not afford that, decided to pass, and continue researching, found that this is a very common problem for ford mustang, which the gauge motors can have problems, I removed the panel myself, sent it for repair, I got it back and everything is working fine, and I only had to pay 70 for the repair, I can not believe that they were not aware of this, or even give me that as an option, last time that I step there.

An
Review №55

Needed a quick car inspection, done within minutes. Needed some advice on a recent brake repair... the customer service was beyond great and got the advice I needed for my brakes and they even did as much as they could to fix the problem free of charge. Definitely will come back for other car services!

Pa
Review №56

Great place. Good people and staff. Straight up and straight forward! Well visit again.

Fa
Review №57

I like this place they are fair and honest. I have not had a problem with their service. They are polite and take care of me every visit. It is also a on stop shop I didnt know they so windshield repair too so ill be getting that done too.

Jo
Review №58

Rapid Repair is the only place to bring your car. I recently had a repair done only to find out that the part required was recalled by the motor company after I had it fixed. Professional courteous and knowledgeable. Rush and Steve are the best.

Br
Review №59

I was introduced to Rapid Repair Auto Center when I needed an oil change and have been going to them ever since. They are fast and right in the work they do. Now I go for all my car needs. I will continue to recommend them to my co-workers. Great Job Guys!

mo
Review №60

They are the best, great service, honest, best price if you need best service for your car i recommend this place, thank you guys

Jo
Review №61

Called these guys up to get a potential car I wanted checked out and these guys are professionals. Not only were they able to identify problems with the car but also coached me on how to negotiate with the seller. Had to walk from the car but this experience has definitely sold me on the quality of this shop.

Li
Review №62

Ive been taking several cars here for years. The work is quality, the owners and operators are honest, and Ive never had a problem.They also sell used cars and I would buy any one of them because I know theyre properly maintained.I will continue to bring my cars here and highly recommend this shop.

Ch
Review №63

Great service and overall honest. I got quotes from three different places before I landed with this shop, saved a ton of money on unnecessary “repairs”

El
Review №64

Rapid Repairs crew always do a fantastic job! They treat each car like it was their own and charge very reasonable prices.Its so nice to find an honest mechanic and this team have been that to me many years and times over.I also use them for oil changes, they are very cheap and do a great job on that as wellThese guys seem to be very busy with a lot of business and I am happy for them,As their great customer service seems to be attracting a lot of customers.I highly recommend Rapid Repair to anyone with small or large maintenance jobs

Ma
Review №65

My experience with Rapid repair auto center on August 25th 2013 was excellent, like always. In the past four years that I lived in Houston, every time I took my cars to this store, I got a honest and professional diagnosis. Very friendly, and nice people are working there. They find whats wrong with my car and tell me exactly what is the problem. They are always making sure to give me different options that are possible for me to choose. Prices are very affordable. I have never got the impression that they over charged for any of their services, as simple as oil change to any kind of repair of the parts in our cars.I personally refer any of my friends and family that need a honest and professional auto repair job to them to come here!Thank you for years of taking car of our cars and my familys safety.

Bo
Review №66

I ve been their customer since 3 years ago . They are always so helpful, honest and friendly . Thanks Rafie and Korosh

Po
Review №67

Number one reason for recommendation....honesty honesty honesty.If you looking for honest truth for your honest dollar.Then My Dealer is for you.For car repair,choose My Dealer.For car purchase,choose My Dealer.Is the Real Dealer.I speak as a customer only.

da
Review №68

A friend recommended me to rapid repair for their diagnostics on my check engine light.The guys were prompt focused and effective, they told me what was wrong by detecting the code that my car was emitting and then got my approval before fixing it.thanks for doing a good job.

Sl
Review №69

Brought in my car, was given some hot tea and service was amazing and exceptional. I felt they knew what they were doing. My cars brakes were done professionally and no more squeaking. Thank you to all the guys at rapid repair.

Vl
Review №70

I needed a workshop close to my new house and I decided to go with Rapid Repair. They are nice and really cared a lot. I had a very bad case of water inside my car, and even if it took a while to find out why, they fixed it. They worked a lot till they had it right. I highly recommend it.

Jo
Review №71

Absolute liars and cheats. Its too bad I didnt discover how they scammed me until so long after they did it. I took my vehicle to them because of a heater core leak. Verrrry expensive, labor-intensive repair job which I didnt really want to pay for on this particular car. I asked them to by-pass the heater core to stop the leak of engine coolant. Stupid me...I didnt do research into what would be involved to complete this job. All that they had to do was detach the inlet and outlet coolant lines from the firewall leading to the heater core, install a cheap elbow joint to link the two lines, and clamp the lines down. Thats it! Well the man on duty told me there would be welding involved, removal of parts, 2 hours of labor, this and that and other stuff...ended up charging me nearly $400 for the job. Like an idiot, I paid it because I didnt know what would really needed to be done to finish the job. These people took complete advantage of me, lied to me, charged me for work that they didnt do, and the only reason I discovered that they HAD cheated me is because another mechanic at a reputable shop told me! Ive told several of my friends in the area to avoid this place. Im sure if they were willing to lie to me, they are willing to lie to and steal from just about anybody.

Je
Review №72

Excellent service and affordable prices. Cant beat that!

Yo
Review №73

I would highly recommend

Th
Review №74

Very fast State inspection!

Pa
Review №75

The owner and staff are very friendly, I had a low tired and they check all my tires to make sure they were all good before I left the place. Three years that Ive taking my cars here and more to come. Thank you guys!

A.
Review №76

These guys did a solid job on both my cars. Both were damaged and flooded and they got them up and running and working great. I worked with Rush, Rafi, and Chris and each was awesome. I would give 6 stars if I could.

Co
Review №77

Man these guys are great! Quick oil change and fantastic customer service! I found my new auto service shop!

Ro
Review №78

Honest mechanic. I go here for all car needs

Je
Review №79

This is a great place to take your vehicle. The staff is nice and will definitely take care of you and they wont take advantage of you either.

Ar
Review №80

Extremely patient and thorough is the only thing I can say about them. I asked so many questions and they answered them explaining in detail everything. I went in for an oil change and they noticed I needed a water pump and thermostats and stuts....things that were over looked by another mechanic. I wont take my car anywhere else. On top of everything they told me about my car they didnt hassle me. They did advise that if I didnt get it fixed it would get worst and that I shouldnt put my car on the road for long distance travel. They are greatly appreciated for their honesty and patience no matter how many times I called!!!

Le
Review №81

Great place to check a car before buying. The mechanic would tell you everything that needs to be replaced, and what you can expect out of the car. They also have a selection of cars that they did work on so you wont have to send a car to a mechanic before buying.

Ra
Review №82

OmggggThis place is amazingI literally always come here and they take care of me.I would definitely recommend them to everyone that needs work on their carYou can quote me

Bl
Review №83

Nice people and good work

Ma
Review №84

Good quilty service fair price great atmosphere they take pride in what they do.

Cl
Review №85

Excellent service, fast and diligent people. Definitely recommend this place

Le
Review №86

Highly recommended: They take great pride and dedication to solving your vehicles needs. The level of care and compassion with the customer in mind goes a long way.

La
Review №87

Went there a couple of days ago and met Rush. Hell of a guy, they dont beat around the bush and give you the info straight which you can appreciate from a mechanic. Honesty is the best policy and theyve made a repeat customer out of me.

Ak
Review №88

Great job

Ce
Review №89

Good costumers service, ratfy and team make a excellent job.

Ma
Review №90

They tried to play me for 1500 just to change the fan assembly, thermostat and water pump hose, ($260 for the the parts if I buy online) and said it’ll take a day and a half for it to be done. Got me efed up thinking ima fall for that bs.

me
Review №91

They are Respectful, honest and professional. Also their price is low!!! I recommend this repair shop.

bi
Review №92

Very Dishonest. Horrible mechanics. Went in for my clutch and left with more problems. Clutch is still giving me problems. I got home, and my reverse light was stuck on. Took it back five times, and never got either problem fixed. Big headache. Over priced. and unprofessional. He actually danced and shook his hips as an analogy to the repair. I wanted to vomit. Avoid this place at all costs.

Ju
Review №93

Excellent customer service. Rafie and his team are great.Prices very good. I recommendthis Auto Center.

Je
Review №94

Bought my car here. Great place with nice owners and workers.

Ch
Review №95

I was have a problem with my car starting had call roadside twice so i was really concerned my battery is less than a year old. Went over to these guys within less than 30 minutes i was outta there the negative pole was bad, being a single woman can be hard when it comes to car repair its nice to have a depenpable car repair service. Thanks guys you rock

Je
Review №96

The owners are nice and will take care of you without taking advantage of you.

So
Review №97

DONT GO! THEY BREAK CARS! Awful place, Ive asked to check if they can glue back a wooden part on the door that got unattached. When I returned to pickup my car, the part was broken and glued back in pieces with glue sticking out everywhere. The new part cost me $230 plus work to put it on. The owner refused to reimburse any cost.

Je
Review №98

Great local neighborhood mechanic. Their prices are reasonable and they are fair in their recommendations.

Iv
Review №99

I am writing just to warn others about this place. I was ripped off for 300 bucks. My partner took our Mercedes Benz in for an issue which appeared to be a battery problem. They said they ran a diagnostics test, which I never got a copy of, and they said that I needed an auxiliary battery replaced which cost 190 dlls plus 110 in labor costs, totaling 313 dlls and when my partner left the shop, the light went on again. The mechanic said it was just normal, that it was just adjusting. Today my car completely died in the middle of the road. I had to have it towed somewhere else and they ran a diagnostics test which indicated the issue was with the alternator all along. It was never an issue with the battery, so it was replaced without it being needed to be replaced. When my partner went to get the original battery back, the owner said he had just thrown it away. So now to change the alternator it will cost me 800 more dlls at another place. I read other reviews in here and most were positive so I dont understand how we got ripped off the way we did. We were really hoping to find an honest mechanic who would be fair and do things right but this place really did us wrong with 300 dlls for something we didnt need and left us without the problem solved. When I was at the other mechanic I spoke to a lady that had just came from this place and told me they ripped her off too. Be very careful with them, ask for reports and documents and make sure you get a second opinion or try someone else who isnt going to be doing jobs in your car that you dont need and not helping you with what you really need. Im not sure if they are in the business of selling batteries but you know, if this is about their sales and not the customer, that just has to tell you something.-----Reply to explanation: how dare you even attempt to explain a ripoff? You ripped me off 300 dlls for something that had no proof of being needed. I never got a copy of a diagnostics test. Your explanations are pointless: it could be this it could be that... thats not how mechanics work. I took my Mercedes to the dealership where they explained that the issue was the alternator and not the Auxiliary Battery. There is no proof anywhere that that battery needed to be replaced. This was clearly a ripoff. Blaming the issue on my partner is not just irresponsible but mean and not customer service oriented. Do not even attempt to use those terms when you rip off your customers. If you really would have cared about us as customers you would have taken your battery back, and give me back my 300$. Not say that you threw them away... Terrible. DO NOT GO HERE.

ke
Review №100

My truck was over heating and luckily made it to these guys. It was almost closing time an they still were able to look at my vehicle! Highly recommended!

Information
55 Photos
100 Comments
4.4 Rating
  • Address:3300 S Dairy Ashford Rd, Houston, TX 77082, United States
  • Site:http://rapidrepairautocenter.com/
  • Phone:+1 281-558-8227
Categories
  • Mechanic
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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