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Pacific Complete Auto Repair
5503 Glenmont Dr, Houston, TX 77081, United States
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Pacific Complete Auto Repair
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Pa
Review №1

No BS mechanics did a great job on my breaks. Im pretty handy and know what I wanted done and these guys did a great job with no hassle. I went from Brake Stop, off of the 59 -- literally left Brake Stop as those guys are the worst-- and ended up here. Pacific Complete Auto is professional and legit; they earn your money instead of trying to pull tricks like Brake Stop. I absolutely recommend Pacific!

Le
Review №2

This place is amazing, quick, reliable, complete and affordable repairs.. The owner is truly honest in his work and estimates. Don’t waste your time going to another place.. will be back for ALL my maintenance and repairs

Va
Review №3

I have been coming to this place for almost 2 yrs now... Last week I gave my Mustang Gt before i could hit the roads on a long vacation drive and asked Shawn to check on the steering wheel which vibrates on high speed, brake check and engine oil change. They did it all what I asked, aligning my tires and sorting the brakes and the very fact I felt the difference of my drive was the smoothness even at 120 miles, my steering wheel was just steady and smooth. These guys are really good at what they do and honest to what they say!! If you need your vehicle to be fixed contact Shawn & Than they will take take care of it 💯

Ja
Review №4

I was referred to this place by a great friend and Im soooo glad he gave me this recommendation. The staff were friendly, knowledgeable, helpful with great prices. I definitely recommend this shop to anyone. If you are looking for a mechanic shop.. Look no further... This is THEE PLACE!!!!

Ba
Review №5

Stopped by for a quick inspection with no appointment and Mr. Van had me in and out in 10 minutes! I was blown away by their prompt customer service. I will definitely be back to bring all my familys cars here for their inspections. Very hassle free and easy going!

Cu
Review №6

Do the good job, nice and promised very friendly Thanks

An
Review №7

Honest guy to that runs this shop. I went here a few months to receive an second opinion on diagnosis I receive from another auto shop because I felt they were trying to hustle me. Turns out I was right. Not only this the owner of the shop saved me money, but didnt even charge for helping me out. He test drove my vehicle and diagnosed my car at no charge. So today I took my vehicle to have my water pump and thermostat replaced. The final price was less than the estimate price! I will definitely be having all my auto work done here!

To
Review №8

This mechanic shop is great. Im glad I found it. It is more than fair and reasonable.

Ro
Review №9

Always takes care of my car the best mechanic I know and always an honest repair with reasonable price

Jo
Review №10

The owner Le Luu is fantastic. I have been bringing my vehices here ever since I found him and will continue coming here. Had to change two low beam lights on my daughters Elantra. SInce I am a regular customer he changed them both out for me for free.Highky recommended!!!!

Br
Review №11

I Couldnt be more pleased with Sean and his entire staff they always take care of me . I recommend them to all my family and friends

Wi
Review №12

I, WILLIE HILL HAVE BEEN COMING TO THIS REPAIR SHOP FOR 10 YEARS AND WILL NEVER TAKE MY VEHICLE TO ANY WHERE ELSE. I USED TO ALWAYS TAKE MY CAR TO THE DEALERSHIP, BECAUSE OF THE QUALITY I WANTED FOR MY VEHICLE AND WHEN I MET SEAN (THE OWNER) THROUGH A FRIEND OF MINE, NOT ONLY DID I RECEIVED THE QUALITY OF THE WORK DONE BUT ALSO THE PRICE WAS OUTSTANDING (NOT THAT THE PRICE WAS HIGH, BUT IT WAS SOOO LOW) WHERE AT THE DEALERSHIP IT WOULD HAVE ME DIGGING INTO MY POCKETS DEEPER. MR.SEAN IS A WONDERFUL MAN AND HES NOT SELFISH. HELL GIVE A DISCOUNT IN A HEART BEAT AND WILL ALSO WORK WITH HIS CUSTOMERS THAT HAVE FINANCIAL PROBLEMS. PACIFIC COMPLETE AUTO REPAIR IS BY FAR THE BEST IN THE BUSINESS. MY HAT OFF TO YOU GENTLEMAN.

Al
Review №13

OMG! SEAN is SOOOO AWESOME...I Bought a car & left my other one for repairs. He asked ME what I planned to pay, & not what I would HAVE to pay instead. He DEFINITELY KNOWS HIS WAY AROUND A GARAGE!!! HIGHLY RECOMMEND

Ro
Review №14

They have the best prices and the best work available I have found for my car. Very happy and relieved to get the price when they are done

Hu
Review №15

The technicians at this place are very professional and very honest people. All my cars have been served here in the past 10 years.

Ge
Review №16

Sean has rebuilt a transmission at 110K for me that now has 225K miles. He has replaced an Acura MDX engine due to an oil pump failure. He has also repaired brakes and sensors for me with no issues. I call to check his prices with other shops and he is fair and has provided me reliable repairs. So happy to have Sean.

Fe
Review №17

Expensive but great service

La
Review №18

Let me start off by saying Sean is great! I had a nightmare with a previous Mechanic who totally messed up my car and I had to go back 17 x with still No working vehicle. Sean diagnosed my car correctly and called to update me on the status of my vehicle. He didnt over charge me and was very educated on the problem of my car. He even picked me up from the car rental place when I needed a ride back to pick up my car. Very sweet person. I highly recommend this shop. They actually know what their doing instead of taking your money and saying oh well. They deserve 7 Stars.

He
Review №19

The owner was really nice, took care of the car really good. The price was reasonable. I also thank you to him that he helped me found the right insurance company for all the cars I have. Highly recommend everyone come to fix, inspection, or do with body

Mi
Review №20

We felt uneasy after a place closer to my house told us that the front struts and hub assemblies were completely blown on a 3 year old car. I reached out for other quotes and had the car towed over to Pacific based on price and recommendations. Sean promptly called after 30 minutes and the issue turned out to be a loose lug nut that my husband forgot to tighten when he changed the brake pads! Pacific saved us over $1,000 in unnecessary repairs after that other 5-star shop tried to screw us over. Pacific is a great shop in a not-so-great part of town.

Gi
Review №21

A friend recommended Pacific Auto to me years ago and I have been using them since. Pacific Auto is the BEST! It is their practice to treat you with kindness, respect and professionalism. My car is older and it is comforting to me to see the care they consistently put into repairing my car. I trust them completely!

Du
Review №22

Excellent customer service and pricing! Took my car in for a transmission fluid change and I was in and out in no time. They save me a lot of money compared to the dealership and other shops.

Mi
Review №23

Pacific auto are my go to mechanics, been going to them for past few years. Always honest with my repairs and keeps me updated on the whole process. Very upfront, everyone I’ve recommended can say the same thing about them. Don’t hesitate if you need something done the right way . Ask for Sean or Thanh !

Ma
Review №24

The owner was honest with me about the repairs my car needed and gave me a great price. Efficient and pleasant service. This place was recommended to me by a friend, and I will refer others. Very pleased.

Mi
Review №25

Honest and great place! I had a cylinder 2 misfire and I had changed spark plugs, wires and coils myself but still misfired. So I was refereed here by a friend and In glad I did. Mr. Shawn was up front and told me what the problem would be. They diagnosed it and did multiple test before sending me on my way. My car stopped shaking while idle and accelerates like a brand new car! Great people with great customer service. I highly recommend!

sh
Review №26

Honest nice and caring people work and run this business. I will be back for anything minor or major. When the dealership quoted me something above my budget these folks took care of me saving me hundreds. Thanks!!

Ch
Review №27

Very honest people here. Sean knows what he is doing and is very experienced. He was able to fix a strut that another shop messed up and for a very reasonable price. He showed me what they did wrong and I couldnt believe it.Bring your vehicle here and get it done right the first time!

Ne
Review №28

Sean is always a life saver when it comes to fixing my car. Been coming here for years. Im just glad there are still places like this that give it to you straight and dont try and make you pay some unreasonable price for a simple repair. I drive all the way from Cypress to come here. Pacific is better than any auto repair Ive been to!

Me
Review №29

Both of my headlights ran out. Googled a nearby place in my neighborhood and based on their reviews went to this place. He ordered the bulbs and asked me to come back in 30 min. Changed my bulbs in 5 min and voila! The price was also very reasonable; I highly recommend this place 👍

Tu
Review №30

Mr sean van and pacific auto repair is awesome!!!! Very helpful and gave me frequent checkups just out of good favor! My cars are running smooth and I will definitely come back!!!! Thank you guys. Good people and they will fix your car up right!!!!!

Al
Review №31

Great place with trustworthy mechanic at a fair price!!

To
Review №32

Very good.

Te
Review №33

1st i want to say i NEVER leave reviews.. but, this place here I can’t even began to explain how grateful i am to have stumbled across this repair shop. Others were wanting to charge me $600-$1000 to remove a stripped oil pan bolt sadly only because i have a bmw. this guy here only charged $30 it’s sad because i was going to give in and pay the $600 since I’ve tried at least 5 other shops before coming here and thank god for him he’s so honest i even tried to give him a tip for saving me tons of money but he refused i have never received such EXCELLENT HONEST customer service like i experienced today I will definitely be returning!!!!

Ra
Review №34

I have used Pacific Auto for over 12 years, excellent work and extremely honest. Many of my friends now go there and are always pleased.Sean only does what is necessary and always guarantees his work.

To
Review №35

I started using Pacific Auto about 6 years ago. Sean is honest and awesome. He is very professional and ALWAYS ready to do a graet job. I have referred several people to this shop and everyone is very satisfied with the work.

Ro
Review №36

The best Van the owner is very professional and helpful ....

Xt
Review №37

Integrity. This place is the absolute best quality you can get. My kids are older now and they get their cars repaired here too.

Si
Review №38

Experts, Honest, and Fair. I highly recommend Pacific Auto Repair.

Ja
Review №39

I just went for my annual inspection. I stood in the office for at least 10 minutes before somebody came in and acknowledged me, but after that I was out in no time flat.My only real complaint is that all of the workers smoke in the bay and the office window looking into the bay is open, thus making the whole office stink.

Ro
Review №40

I have never owned a used car up until the crooked car dealer at West Oaks Auto stole mine and then registered it my name? Thank goodness for Pacific Complete Auto. Very knowledgeable about everything and more than reasonable! This is my friend, doctor mechanic Thany

Vu
Review №41

Theyre really quick with changing oil and doing my inspection. The owner will tell you honestly what it the problem is. He has a mechanic for 20 years and the older mechanic has been doing it for 30 years. So they are knowledgeable.

El
Review №42

Shawn and his team are excellent at diagnosing car problems and getting them fixed. You can trust his quotes and work.

Ca
Review №43

The most economical and experienced mechanics . great customer service. I recommend anyone who is need of any repairs to visit Pacific. extremely pleased

La
Review №44

Great customer service!! And quick service. Will definitely be going back

Ri
Review №45

Found this mechanic and body shop still open on a late Saturday afternoon, needed a quick unexpected repair and the owner went above and beyond without hesitation. This is an honest mechanic.

Qu
Review №46

They go out of their way. I trust them. That says it all

Am
Review №47

Good place for your vehicle, no hidden fee, no bullshit.They have a good customer service and the price is defent

Le
Review №48

Ive been coming here since driving at the age of 16. They are honest and very fair pricing.

Ji
Review №49

My car was left not being driven for 2 months, and can’t be ignited due to low battery, I called them, the boss with a staff came to my house quickly and fix my car with a jump, and don’t asked for fee.

Su
Review №50

The most honest and cost-saving mechanic in Houston. Always great and expedient service from them.

Al
Review №51

Good services

Da
Review №52

Shawn does a good job at a fair price. I trust him with my families vehicles.

Me
Review №53

Worst place to go n fix the car, every time I fix my car there after 3 months i end up fixing again, the guys dont know what they are doing, i lost like 2 grans in 1. 5 years fixing car here, dont fix your car there

Wo
Review №54

Great service!

Qx
Review №55

Best in town, fair and honest.

In
Review №56

Affordable place!

no
Review №57

Good service

AC
Review №58

Careful master mechanic

Su
Review №59

Economical

Ma
Review №60

Very well

Ma
Review №61

Excellent site, Honesty and Quality of Service

Ma
Review №62

For his work and kindness

Information
14 Photos
62 Comments
4.7 Rating
  • Address:5503 Glenmont Dr, Houston, TX 77081, United States
  • Phone:+1 713-663-7444
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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