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Party City
516 Gulfgate Center Mall, Houston, TX 77087, United States
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Party City
Comments
De
Review №1

They really didnt have anything you wanted and the prices too high and out of 4or 5 workers only one nice one which was a guy. The ladies bad attitude there was no assurance as to if I found everything to be ok or nothing.

Te
Review №2

Great costume options.Had to get a last minute item,of course the line was very long,the staff had it under control keeping it moving.. 👍👍👍 KEEP UP THE GOOD WORK AN CUSTOMER SERVICE

An
Review №3

The letter “E” out of stock in all balloon colors. That’s the most commonly used letter in the alphabet! Everyone who has ever watched wheel of fortune knows that!!!!!

Ge
Review №4

My girls absolutely love going into Party City for Decor and cute things to decorate their own rooms with!

Ja
Review №5

Update: 9/4/20 Place is set up pretty well. Not too pack at this time. Employee requested if help is needed. They are preparing for Halloween Place is better then myNMlast experience here. **Old Post:** My experience here that day was okay. Price is reasonable, organized was okay that day bit they need touch up more on customer service.

Ir
Review №6

Slow, Representative not worried about feedback regarding items. Need to stock on better products maybe store manager doesnt care!!!

Ch
Review №7

Great store, with lots of selections. Sometimes you can catch a deal on certain items. Big Candy selection and different colors of decorations and supplies.

Me
Review №8

The girls behind the counter are extremely helpful! DO NOT get regular balloons yall! Its a waste of money. They fall not even 24hrs after you get them filled. Now, the larger size balloons & the decorative ones on the wall lasted over a week!

KC
Review №9

The team there is. Great! Always. Helpful and fast!

La
Review №10

The woman that helped me was knowledgeable, courteous, and helpful. I will definitely return for my future balloon needs.

Kr
Review №11

So sweet and helpful love them and patient

RC
Review №12

Looking for stuff for my party 03/26/2021. Clerk in the same store was very helpful...

By
Review №13

Get your giant gender reveal 🎈 balloons in here, just bring a van, dont try to squeeze them in a 4 door sedan

WA
Review №14

The manager filled and tied my balloons. Two balloons flew away as soon as I walked out of the store because they werent tied tight. And I know the reason because I still had the string in my hand.

De
Review №15

Online Curbside was Awesome 👌

Ma
Review №16

Went on Halloween and bought something for an addition to a costume, did not need it after all and I could only get store credit. Went today and got my money credit for stuff I did not need. NEVER SHOPPING HERE AGAIN!!!!!

Ta
Review №17

I was kicked out because I was not wearing a mask but the state mandate does not required to wear one no more I did not want to go back and fourth with lady so I left respectfully

EM
Review №18

Partners in Primary care is here for Seniors and people on Medicare. They take Aetna,Cigna, Humana, TexanPlus and Well are. Medicare Advantage plan. Come out we are having a raffle for Seniors.

r
Review №19

Had a line almost going down aisle and only 2 cashiers but 3 people blowing up balloons

Va
Review №20

I went to the store and bought party supplies for my gender reveal. Love the patience and the supporting help that Juanita gave me. She pointed me all the right direction and gave me her opinions. Definitely coming back and asking for her help!

TH
Review №21

Well laid out & organized w friendly & efficient associates!

LD
Review №22

When walked in and saw the line today(10/30), I was a little nervous. Those cashiers were on their game! I was out in no time. They happened to have some great costume options still left.

Ma
Review №23

My day place a custom order online was sent to the Gulf gate location on my arrival waited in line was help by a cashier she was not able to find my order I had given her the name the order that it was place she send me to the Manager the manager said if you are not authorized you may not pick up the order advice her I was she didn’t not check the system just refused my order advice me to have my daughter canceled that order and re order with my name who does this terrible customer service will not come to this location again 😡

Li
Review №24

Samantha is fabulous!

Ga
Review №25

Have everything I needed it for a bday 🥳

Is
Review №26

Clean and friendly staff.

Ke
Review №27

Great selection of costumes, and workers were really nice. I spent $80 on my costume, and the seams were already coming apart before I even put it on. After wearing it for an hour ( just sitting in the car) it was completely ripped. They have a no return policy for costumes, so I was out $80. I ended up just cutting it and doing my own sewing, so it wouldnt be too much of a waste.

An
Review №28

They had everything there

Ke
Review №29

The store was well organized and we were greeted upon entry. It was all decked out for Halloween and had a good variety of costumes.

St
Review №30

They have everything you need to throw any type of party or event so its very convenient. The atmosphere is quiet and its easy to find what you need..Prices are kind of expensive on some items, but other than that its a good place to go if youre planning an event.

Ze
Review №31

Great customer service

An
Review №32

What happened to this place used to be fully stocked & clean now looks like theyre going out of business. came shopping here for my kids Halloween costumes Very limited selection of costumes to choose from

J
Review №33

They have everything you’ll need to make the most epic party pf the year candy pinatas bubble machine smoke machine all at an affordable price oh and perfect quality

Ra
Review №34

Great place for cheap shoes . I purchase online they have always good deals

Li
Review №35

Ok stock but a bit pricey

As
Review №36

I feel like I shoulda gone to the dollar store...

Ch
Review №37

First time ever going to this party city. Thought it was a candy store at first. XD. If you get past the slightly disorganized structure of the store, its got a pretty good selection, at least in terms of what i was looking for.

ma
Review №38

GREAT PLACE..

DE
Review №39

A bit pricey but you will most likely find what u need

Bl
Review №40

Always good and friendly staff just needs more staff in front

PE
Review №41

Good supplies and great help. Got stuff for sons nerf party

Fr
Review №42

I like this store but I purchased a product that was defective unbeknownst to me. The manager was willing to rectify the matter, so that means a lot.

Ka
Review №43

Store manager Maria is rude! She rolls her eyes when you speak to her and yells at you ! She cuts you off when you speak. She has no business running a store where parents spend a good amount of money on their kids parties ! If I could give a ZERO star I would

ca
Review №44

Its fine but prices on shelf are not actually the right price

ma
Review №45

This place was good to shop for any occasion.

Ma
Review №46

Alot to see..alot of novelties. The prices are fair...giving a party, go check it out...the only thing was the waiting time to check out...if you want balloons filled give yourself some extra time...

Ms
Review №47

I was able to buy a cinco de mayo shirt with 50% discount before the date. Well organized and the staff was very friendly

Ro
Review №48

Ton of party stuff, they have it here

Jo
Review №49

I Spoke with Samatha over the phone and gotten help from Amber. These ladies are great!

be
Review №50

Found my daughters costume pretty easily. Looked pretty clean for it being two days before Halloween.

se
Review №51

This location would have gotten 5 stars except for the fact that they didnt have enough kids party favors.

Jo
Review №52

This place is well organized, just needs a bit more employees for those busy days, other than that the customer service is on point!

Do
Review №53

Love the pop prices.i buy most of my party stuff here and always buy costumes from here

Ch
Review №54

Always find what ImLooking for and staff is very attentive

La
Review №55

The customer service was great, the store was organized and clean, but it was not stocked very well.

Le
Review №56

Good prices good services

Na
Review №57

They have everything you need.

Bl
Review №58

As always....I find everything that I need!!

Au
Review №59

Another good place for party needs!

Sa
Review №60

Store clerks that assisted us were very helpful and friendly!

Sy
Review №61

Too crazy for holidays, customer service is terrible. I called and asked if they had a certain product in stock, i called first because i didnt want to make that drive if they were out of it. The young lady said that they had it, but of course, once I got there, they couldnt find it, they didnt know who i spoke with on the phone, everyone had amnesia at the time! Wont be back to that location, everyone there is young minded and confused.

Th
Review №62

Great service, amazing showcase they got.

Dr
Review №63

My daughter simply loves this place! We can find everything for any occasions.

Al
Review №64

Just a regular store nothing special, if so i would give 5 stars.

O
Review №65

Didnt have what I wanted but an employee tried to help me find it. Thx

Am
Review №66

Man Im in here a lot ..I have a big family and lots of birthdays and events to plan..

Ma
Review №67

Fresh food cheap prices

Ta
Review №68

Found what I needed fast

Ri
Review №69

I found what in was looking for, plus at great prices

Va
Review №70

Grt shoppin for all occasions

Ma
Review №71

Good service good peoples and friendly

Mo
Review №72

Very small selection but is a very big store

Br
Review №73

Selection is minimum and prices are high. Only giving the three stars for the staff who are friendly and helpful

De
Review №74

It has everything you could possibly need to throw a party any type of party special occasions weddings I can go on and on but you need to go check it out for yourself

Pr
Review №75

Busy store. Dont care for the way they run this location. Dont plan on returning.

Ma
Review №76

The cashiers there are rude and do not pay attention to specific directions a customer gives. I asked for a purple balloon (112) which was $1.99 and she charged me a $3.99. I specifically told her the number and she did not want to give me an exchange. Service is bad and always is a mess

Is
Review №77

More or less a decent place!

Ke
Review №78

Good selections

Ga
Review №79

Great prices!

Da
Review №80

So much stuff.... At least have an idea what you are looking for

Ra
Review №81

I go crazy for candy options and baking tools

Ro
Review №82

Open for curbside and same day delivery.

Di
Review №83

Has everything you need to throw a typical party

er
Review №84

Great place for you to go

Be
Review №85

Good selection and well organized.

Tr
Review №86

Lol bought allot of party items will be returning

Sa
Review №87

Organized store, but a little pricey though.

Ki
Review №88

Did not go there

Er
Review №89

Great place to shop

Sa
Review №90

I just do and I ha to e it

Ti
Review №91

So organized

Ep
Review №92

Location is perfect

Ch
Review №93

Has everything u need for party decorations

Am
Review №94

I waited while four employees were joking around on their phones. Then two of them walked away. Finally one of them asked if I needed help

Do
Review №95

Very poor the lady Maria and the younger lady had real nasty attitude

Vi
Review №96

Terrible customer service at the front counter.

Je
Review №97

Lets party😝😂

ty
Review №98

Was a little junkie and not enough cashiers

ve
Review №99

Nice friendly people

Ba
Review №100

Bit messy but ok place

Information
100 Photos
100 Comments
4.2 Rating
  • Address:516 Gulfgate Center Mall, Houston, TX 77087, United States
  • Site:https://stores.partycity.com/us/tx/houston/party-store-pc808.html?extcmp=GMBlisting_TX_PC808_organic
  • Phone:+1 281-892-1478
Categories
  • Banner store
  • Party store
  • Candy store
  • Costume store
  • Invitation printing service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:9AM–9PM
  • Friday:8AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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