I have never been to a dealership that has treated me as good as Sewell! My salesman, Daryl, still comes to say hello when I am getting service done. Ryan M in service has been awesome every time Ive brought in my vehicle. They genuinely care about each customer. Sewell is definitely a first class dealership like no other.

I am new to the Cadillac brand but not GM vehicles. I am new to Sewell Cadillac. Aaron Mushinski from Sewell Cadillac Huston made this an amazing experience. Without his input I would not of made this purchase from an out of state dealer. He made the process easier than if I came into the dealership. He was accurate, detailed and very very prompt with all the info and answering of my questions. I truly appreciate Aaron and Sewell Cadillac.

I came to the dealership to just look at some cars, Jesse immediately walked out and greeted me and spent most of the day talking with me and giving me so much information on the car I was interested in. He was the best car salesman I have ever had an interaction with. Highly recommend!!! I love my new Cadillac! :)

I can not brag enough about the customer service at Sewell! The experience from beginning to driving my Cadillac out was exceptional! Jason goes above and beyond. If you have never driven a Cadillac…you should treat yourself. This is my first and I will be a forever customer!

Clean, polite and professional as usual but had a appointment to have service done to my vehicle and was told I would have a loaner. When I arrived they did not have a loaner available. Not a Sewell thing to do. Pretty disappointed.

Visited today for service on my XT6 and was really impressed by the posture, patience, and professionalism of the service attendants, and also the service technician. He provided me with information and a relaxed stance as I expressed my concerns with my vehicle that relieved my anxiety. I was able to take a glance and actually see how the technicians @ Sewell Cadillac are detailed and thorough with the service they provide. They take pride in what they do and how they do it and as a ARMY veteran I LOVE how they pay attention to detail.I recommend Sewell Cadillac not just for service but to enjoy your car shopping experience knowing you will be satisfied with spending your time and money with a company that prides themselves on how they treat people no matter who you are.Thanks to Ryan who was the service attendant and Ricky and Jesus

Austin took care of everything for us and was very accommodating. Thanks for providing great service!

We had the most amazing experience here at Sewell! Our sales representative Cody Garza worked hard to help us find exactly what we wanted, and worked diligently to make everything happen with our busy lives. He was even sweet enough to get us a baby gift for our newest addition, not the ESV, but baby #6 coming. Absolutely sweet. We are so grateful for our experience there, and will definitely be back!

We bought our leased vehicle at the end of the lease period and the whole process was quick, efficient and transparent. We had visited other dealerships before and found that Sewell Cadillac offered the best option and the best service. We are very happy with our experience.

About 1.5 years ago my wife and I purchased a pre-owned Cadillac. We met with Aaron Mushinski and had an amazing experience. Fast forward to July 3rd, 2021 as we decided it was time for a second Cadillac. We could have went to any Cadillac dealer in the Houston area but we specifically chose Sewell because of Aarons excellent knowledge of the vehicles and amazing customer service. Everything youd expect from Sewell was what Aaron provided. Well definitely be back to see Aaron when its time for our next Cadillac.

My wife and I switch to Sewell Cadillac from another local Cadillac dealer back in 2019. Our only regret, we didnt do it sooner!! We love the professionalism and service we have received ever since. Yesterday, was just another example of how GOOD the personnel at Sewell Cadillac is. Thank you very much!!!Leon & Deborah Davis.

Good place salesman are 1st class, I was treated well.Didnt have much inventory.not their fault.

I purchase business and personal cars a few times each year therefore I have various dealer transactions under my belt. Sewell Cadillac of Houston was the BEST car-buying experience I have had! Aaron made the usually grueling task of buying a vehicle simple, convenient and easy. It’s guys like him that restore credibility and honesty to the dealership universe. Keep up the good work.

I would give 10 stars if I could. I cannot go on enough about what a wonderful dealership this is. First let me start by saying Aaron Mushinski is THE BEST! Aaron is very knowledgeable and he really does strive to make his customers happy. Our finance guy, Bill, was top-notch as well. These two gentlemen made the entire purchasing process very easy. These folks go above and beyond! Thank you for such a wonderful experience!

Great experience! They got to us right away and kept us informed about the status of our vehicle. Great service.

Sewell Cadillac has my business. This group is so professional. I actually enjoy having my car services here. They have a beautiful area to seat or they give me a loaner car if they need to keep my car over night. I always feel they have my best interest in mind, and keeping me safe in my car.Thank you Sewell guys very much!

Pulled into the bay, Rocky greeted me with a hello and how can I help you..Explained to him what my issues were..he summoned a tech to do a test drive with me. The tech gave his recommendations based on his diagnosis....Right shock needed replacing..2 hours later I was on my way.. Repaired my vehicle with the promised completion time. Excellent Service as always!

Excellent service! Took my car in for repairs and they kept me up to date on everything going on. Gave me a loaner car to drive which was greatly appreciated. The repairs were completed in a timely manner and did a great job! Thank you! Highly recommend!

There should be a zero star category for both Cadillac and Sewell. They say the difference between a good company and bad is how they handle situations when they go bad.I have a top of the line Escalade bought in 2017. Early last year, the dash started to lift and bubble. Given the pandemic, we didnt get in right away and once we finally had it looked at, we were told our warranty expired. This would be a cost to us at over $3000. I would understand if this were a low end Chevy but this is a $95K Cadillac. In this level of vehicle, this should not happen. I called Chevrolet and they agreed to reduce the price and pay for half. Still did not resolve the issue which is defective workmanship and materials. Sewell admitted this is not the first instance.Secondly, I needed new tires and they agreed to price match Discount Tire. I didnt realize they dont match the warranty. I had a slow leak in one of the tires so took it to Sewell. They offered to fix it for $50 (which Discount does for free with warranty). I agreed but they came back after service and told me the nail was too close to the side to repair and would need to buy a new tire. ..of course no warranty. I looked over the tire when I returned home and the nail was dead center in the tire. Took it to a repair shop and repaired to $15.Bait and switch selling inferior products. All they had to do was take care of the problem but refused on all accounts. If youre not concerned about anything going wrong, then Sewell probably gets 5 stars. Good luck otherwise.

The staff at Sewell Cadillac have always been attentive and professional with my concerns surrounding my Cadillac. Theyve always treated me with respect and are very detailed in their explanation regarding any repairs or maintenance required on my amazing Cadillac.

Very refreshing to visit a dealership and be set at ease. The amazing staff will go out of their way to make you comfortable, showcase their hospitality and then lets you find your perfect Cadillac. Swing by and youll see for yourself. This is my first Cadillac. I am overjoyed with it and with the down-home friendly feeling of Sewell.

Trey Darty in service made my whole day!!! I had just assumed that I could get a rental with my oil change, but due to the shortage of rental cars they said typically they are telling people who wait less than an hour, they just need to wait in the lobby. I’m pregnant and told him I had a baby appointment that I couldn’t miss. He said, “I’ll make it happen. Your baby is the most important thing”. I made it to my appointment with the rental car. It’s the little things like this that make a huge impact on your customers. Thank you for caring so much about us and treating us like family!!

It was a not good news to find out what was needed to get my car fixed but Trey and the service dept. made it a lot less painful. Trey was amazing in keeping me informed and went above and beyond to help me get my car back as I had to go out of town that week. I have always had a great experience with the service dept. at Sewell but this time it was exceptional.

This dealership continues to impress me! I have had my Cadillac since 2017. Had a flat tire and called Sewell roadside service. Lynn came and took the tire off, and put on a spare. Ryan at the Service Center fixed the tire, and Lynn brought it back and put it on.The following week the new tire was leaking. and we did it all again but this time there was no charge. Just wanted to let Lynn and Ryan know they really took care of me. My coworkers could not believe the kind of service I was getting. Of course I told them they need to get their next car at Sewell because the service is in a class all their own! Ryan and Lynn rock!

I love The Sewell Experience and especially the service professional, Ryan Burks. They understand service and do it best.

A big Thank You to Ryan Burke of Sewell Cadillac! After I heard an unknown noise in my XT6 he had the patience and professionalism with me bringing my vehicle in 3 times for the same issue. Of course, when I would bring the car in, the noise could not be detected. He and the service department didn’t give up on trying to detect the noise for me. The service department went over and above and between all detected the noise and fixed my noise. My car is noise free due to the expertise of all involved. Thank you also for the communication you gave me throughout the entire process.

Hands down the best serviced I’ve received at any dealership in Houston for awhile now. I’ve been to momentum, sterling mccall, and central Houston dealerships but Sewell trumps them all! 10/10

We had a wonderful experience as first time customers at Sewell! Our salesperson Kerby Ireland provided the BEST car buying experience I have ever had. She was so thorough in educating me about my new vehicle and explaining things throughout the entire process. Her incredibly kind and magnetic sprit made me feel totally at ease with the entire process. Kerby is a one of a kind gem that has definitely converted me into a Sewell customer for life!

This is our first time visiting Sewell Cadillac. We live in Arkansas and traveled to Houston to visit family. During our commute, the battery light started blinking. We called the dealership 5 minutes before closing. We explained to Tom our problem. He was extremely kind, listened to us gave his recommendations even after 7pm (closing time). We arrived at the dealership shortly after it opened the very next morning. As soon as we pulled into the garage, Tom knew exactly who we were without us having to tell him. He kept us informed throughout our visit. The atmosphere of the dealership was great. The staff was friendly, professional and well groomed. If I could rate our experience greater than 5 stars, I definitely would!

Excellent customer service. Good social distancing and no fake fees from SewellTotal first class organization

I ordered a new vehicle for my wife and the process from building her vehicle all the way to the delivery went flawlessly! Daryl Ward was my sales agent and Alex assisted along the way. I could not have asked for a better team to get make this process happen. Daryl and Alex - thanks for kicking a** for me the entire time...!!!!

I went last Saturday to Central Houston Cadillac just looking at new cars. Had a few hours to spare while my son was at drivers Ed. I went in and saw a white Cadillac CT 5 on the showroom floor and decided I wanted to get it. I sat down with a salesperson and went over financing or leasing. I told them I would be back because I had to pick up my son. Well when I came back I decided I just wanted to buy it outright. Immediately I was told by the sales manager I was making a foolish decision because rates were as low as 1.9 percent. My girlfriend just financed her car for 0 percent financing. We said thank you but no thank you. We just want to buy it. That caused a huge issue. We were told no car dealership would sale us a car at sticker price because they needed to make money on the back end. So a finance guy came out and was again trying to talk us into financing. We said just tell us what the car costs. We would like to buy it. He basically charged us sticker price plus the 1.9 percent financing over the cost of the loan. We said no thank you. To which we were greeted with no one will sale for sticker price. There’s a microchip shortage and we wouldn’t find any cars any time soon. We left and I googled Cadillac near me and found Sewell. I called and spoke to Hamza on the phone told him my situation and within 20 minutes we were there and he pulled the cars he had available to the front We chose a beautiful car and was able to purchase it not only at sticker price but with a discount. They made the paperwork a breeze and he even came out delivered my car with a big red bow and flowers to my job. I will be referring all my friends to Sewell Cadillac and tell them to ask for Hamza!!!

Very professional sales team. Curtis did a great job. Facilities are clean and well kept. Great place to buy a Caddy.

The customer service and attention to detail is the best. Sewell Cadillac goes above and beyond and that type of service is greatly appreciated!

Our experience buying a vehicle from Sewell was outstanding thanks to Kerby Ireland!!! Kerby showed professionalism at its best, she was very knowledgeable of the history of Swell. She made my family feel very comfortable, she have a great spirit. Kerby we appreciate all you done for us and you are amazing, keep up the good work and remain positive!

The greatest service ever at service dept!Friendly and very easy to approach staff! Thank you!

Colton and the Service Manager go above and beyond for their customers. We thank the staff for always being professional and courteous. If you need to purchase or service your vehicle this is definitely the right place to go where they care about the customer! Highly recommend!! Thank you. Jonathan & Tania.

I have Dealt with Sewell Cadillac for 11 years and I have always received the best level of care and professionalism. Sewell Cadillac of Houston is very personable and aims to have the interest, courtesy and convenience of the customer.

Just got my second vehicle from Sewell. This is not your ordinary car dealership experience. From sales to financing to service department - they excel and always provide excellent customer service experience. Shout out to great salesman, Daryl Ward - go see him and experience for yourself the Sewell difference. You will not be disappointed!

I have purchased many cars from here, new, used and leased. Each and every time I try to deal with the same salesman, Scottie Jones. He always makes sure that I have everything that I need and everything is executed flawlessly. I leased my vehicle in September and I called him the other day with an issue and he made sure that I had all the information that I needed as well as making sure that I was in and out as quickly as possible even when it wasn’t his department. Thank you and I will continue to work with Sewell as long as Scottie is working there.

If your looking for a great salesman to help you with your purchase, go to Sewell and ask for Jesse. Jesse made our car purchase effortlessly and no hassle or harrassement. Thank you Jesse for taking the time from the beginning to end.

The level of service the team performs every time I have my vehicle in is outstanding. No compromise always exceeding expectations. This is one of the reasons I buy from Sewell and buy Cadillac. Cant say enough about how great and most importantly consistent they are.

I just wanted to tell you how very impressed I was today with the Sewell Team. I had an emergency dilemma with the breakdown of my Cadillac. Sewell responded in record time, and delivered complete repairs at my home where my vehicle was not drivable. Repairs were completed quickly and conveniently, and the cost was most reasonable. Your mechanic, “Lynn”, was amazingly knowledgeable and his work was stellar.Thank you for going the extra mile to be a truly outstanding supplier.

The Sewell team was amazing. Explained all the bells and whistles of the Escalade and it was spotless. Staff was knowledgeable and friendly, too. I will be back.

I’ve always received superb service from Sewell Cadillac. K. Dunkerson is my service advisor. Very thorough and informative. I decided to purchase a used 2017 AMG GLE and M Kortsana was my sales guy and he was Excellent exceeded my needs and toped the deal off with beautiful flowers for my 50th Birthday. Very Very nice! I’ll refer these guys any day

What can I say....Sewell Cadillac is the best! Always a pleasure doing business with them no matter what that business is. Thank you Sewell Cadillac!

Great overall experience as usual. Great staff and dealership.

Sewell is the BEST dealership I have ever dealt with. I have leased 3 cars from them and will never go with anyone else. Their service is amazing. You get a free loaner every time you take your car in for service. There is no pressure or haggling either. Truly amazing service.

If youve seen Sewells commercials, they are everything they say they are! A very satisfying experience.

Outstanding service at a reasonable price. Austin is an awesome service manager!

Would recommend Sewell Cadillac to anyone and everyone. White Glove experience every time!

So I’ve had one hiccup here, but they were very quick on fixing the error, and overall I feel welcomed every time I need something done.

Great service. This is the second time we have purchased a vehicle from Sewell. It was comfortable and amazingly stress free. I highly recommend visiting Sewell if you a in the market for a vehicle.

I took my vehicle in for an oil change and tire rotation. They told me it would be about an hour and a half and that is exactly how long it took. I was sent a text message to pre-pay about 10 mins before my vehicle was ready to go. They gave it back to me clean and vacuumed. Great personalized customer service.

This dealership is always right on top of things! Im treated the way I expect to be treated as a Cadillac owner, with respect and over the top attention. The service department is efficient and speak to you on an understandable level. I have never felt pressured.

I love Sewell Cadillac. Top notch people and exceptional service. Always extremely helpful and of course great vehicles. Second lease from them in a row, and never even thought of going anywhere else.

My experience buying a car from Sewell was outstanding. Their service and professionalism are unmatched. Special mention for Viet Do, Horacio and Matt Hinton. There’s something to be said for the family owned dealership in today’s age of corporate owned mega dealers. I will be taking all of my business to the Sewell family of dealerships going forward. Fantastic in every way.

I love this dealership. I bought an ATS a few years ago and can’t wait to buy me another Cadillac in the future from them. The customer service is excellent. Strongly recommend it to anyone, you will not regret it.

Ive purchased over 10 vehicles in various states and Sewell Cadillac of Houston-Katy is by far the best experience Ive encountered from sales to service to random employees approaching asking if you would like a bottle of water even though youre not their personal customer. That speaks volumes of how their detail to customer satisfaction is not only sale focus but open no pressure, relax, customer peace and joy. I cant begin to tell you my experience on purchasing my new vehicle on 14 Aug 2018. I was presented not only a quality Vehicle but service beyond reproach. They did not try to place me in any other vehicle than the one I wanted... Im here to say its parked in my garage. Calvin M. (Sales Manager) and his colleagues are top notch professionals and REAL people with genuine dialogue/customer interest. Everything was transparent and the final number was the final number. This is my 2nd purchase and I will be back. So if youre in the market for a Cadillac give them a visit; better yet visit other dealers first and stop by Sewell thereafter, Ill guarantee it would be your last stop!

Excellent, Excellent, Excellent! Exceeded my expectations, both sales and Finance worked very hard to deliver above what I expected. Never had a better experience and plan to return to Sewell for next purchase.

Took both cars last week for service. Received loaner cars and everything was done on time at the estimated price. I have own 6 Caddies feom Sewell. Favorite one: CTS V.

I had the best experience at Sewell Cadillac! I highly recommend Jesse Tijerina as he walked us through the entire process and was extremely helpful. He is down to earth and willing to help you get what you want. The finance manager did a great job as well! I highly recommend Jesse and this dealership!

Daryl Ward and the whole team at Sewell Cadillac were incredible. By far the best car purchase experiences we’ve ever had. From first contact to delivery and follow-up after. Everyone is thoughtful, courteous, efficient, and professional.

This is the best Cadillac dealership in Texas!! The service is A+ a stellar establishment. Thank you Trey Durty for giving the best experience for the past 3 years I’ve have been coming to Sewell. The Sewell Cadillac team are the best, everyone there are committed to make your day a very good day at Sewell.

I had never seen my name on the screen when I pulled in with the loaner car, I was very impressed. Friendly people there. Service of the best standards, I know I am in safe hands.

Working with Sewell Cadillac was a good experience for us once we found the right person. My salesperson Julian Conley (the best salesperson) was referred to us by a friend of my husband. My experience with him was great from start to finish. He really took care of us the whole time. He listened to what we wanted, was very professional, and responded in a very timely manner. We didnt have much time to shop as we were leaving out of town. He had the car I wanted ready when I had requested to see it directly after work. Long story short I bought the car, a 2019 White Luxury XT5. Matt the finance manager even beat my credit union rate! Shout out to Matt. When I came out to get my keys Julion had a big red bow on the car, flowers, and a bottle of my favorite drink!!! What a way to celebrate my new car purchase. I was so surprised, touched, and happy from his gesture. Thank you very much for making my buying experience so special. Sewell is number one hands down!

Great dealership and people that give perfect attention to their customers. Would absolutely buy another car and recommend this dealership to friends.

Went into Sewell Cadillac for and oil change and even though I could not meet my appointed time,(and after calling them to let them know), they graciously move my time whereas I still could still come in the same day. They, Austin, kept me informed as to what they were doing as well as the time they were taking. I can get an oil change at other places, but the courtesy and professionalism I receive at Swell, Katy Fry, will always get my business.

I recently purchased a used Escalade and learned it was purchased and maintained at Sewell Cadillac. I will only take my vehicle there. They give you a loaner and best customer service hands down.

Rolled in just before closing time with a low tire. Had a metal shard in the tread. I could tell they were in closing down mode and most of the staff had gone for the day but they did not hesitate to help me. They fixed my tire and recalibrated all my wheel sensors, only charged me a few bucks. I was grateful since everyone else I called closed early since covid, had an extreme lead time or was taking appointments only. I will definitely be returning for all my service needs.

Mr. Rondan Ballard made everything about our experience the best. Everyone was very friendly. But Mr. Ballard was wonderful. I sent him an email telling him what I was looking for and he was ready for us. After test driving two cars I chose another car without test driving it. He was patient with me and gave us a nice tour of the dealership. Told us about the company and the Sewell Family. Also he went the extra mile. The car was a birthday gift from my husband. Mr. Ballard added a bow and balloon to the car. He wanted to give me one more review of the car. He asked me to open the trunk and when I did he had a beautiful bouquet of flowers for me. It was so sweet. I cried. I so appreciate Mr. Ballards time and thoughtfulness. Jamie Sandel

I recently purchased a 2019 CPO Escalade from Scottie at Sewell Cadillac. I could not ask for a more perfect experience. In fact, my experience with Scottie was what made me to go out of my way to purchase from Sewell. I’ve purchased many vehicles, practically one every year and a half for both myself and my wife. I’ve dealt with all manner of sales people from sellers of cheap high-mileage cars, to more exotic cars. Scottie provides the perfect example of what a sales person should strive to be. To start, he was professional at all times, kind to my wife, my small kids (who can be a handful), and myself. He was patient, and never, at any point, pushy; even with multiple visits and test drives. That alone is gold. He was knowledgeable. I know cars, and I take lots of time to study my options as I zero in on the right car. By the time I get to a dealer; I find that many times I know more than the sales person about the product. Every question I asked Scottie, he knew the answer to, and could discuss at a conversational level. That is the pinnacle of professionalism. To me, that means he takes his job seriously as an ambassador to the brand; and takes the time to understand what he’s selling, rather than just focusing on how to corner a buyer into signing. I was so impressed by my experience, that while I typically shop the state (sometimes nation) for the best deal I found myself trying to find a way to make a deal with Scottie; and eventually I did. Not only that, but I got a competitive deal. After a string of German vehicles, this is my first experience with Cadillac; I can only hope that that the rest of the brand touch points offer a similar experience. If not, I hope that management can sit with Scottie and take notes; because he has set a high standard for the brand, and for Sewell.While Scottie was central to my experience, I’d like to note a few other positive things at Sewell. The sales manager Horacio was very nice and helpful during our visits, I appreciated his follow ups to our visits. Every person we ran into was nice, and did small things like opening the doors for us. I appreciated those details. We purchased on the used side, and the facility was very nice and clean; there’s a small snack bar inside. It even had a small room to entertain the kids which was very helpful.In conclusion, I would not hesitate to purchase a vehicle from Scottie, and my overall experience at Sewell was great! Thanks guys!

Outstanding dealership, attentive to details.

Sewell is a great place to make a purchase. They treat you with dignity and respect throughout the process. My daughter loves them. She made sure we went to them as well. We love the Sewell Experience!

The customer service is very good we will be back

Sewell has gone way beyond with customer service. I have had 2 other Cadillacs purchased elsewhere and I never got the service I am getting with my purchase from sewell. Very satisfied with their service and finally got to the bottom of the issue I had with my Escalade. Thank you Rocky and Andrew. My next Cadillac purchase will be once again from sewell. The loaner I was tempted not to give back love the full sunroof... Temptations to get a new car.

This was my 1st time using the Sewell Cadillac service dept and my 1st time at the dealership. I had a very pleasant experience dropping my car off for service. Made me feel as though I was a regular customer although it was my first time there. Thanks for a good experience.

Sewell Cadillac Stands Behind Their Products & Gives Excellent Customer Service Period.

Very Good Dealership, all positive experiences to date, from initial new car buying and first service opportunity, thanks

Best car buying experience ever

Been customer for 8 years, consistently outstanding service!

Great customer service! They made the experience super easy and listened to what I was looking for. Explained everything about my car and made sure I understood how to use everything before I left. Cody was amazing!!

I generally go out for pricing at 3 dealerships. The first two advertised a car model that they did not have for sale (when push came to shove) and only Sewell Cadillac comes through for me every time I buy a new and certified pre-owned car both on pricing/terms and actually actively getting me discounts that I didnt know existed from my employer (corporate pricing). I think i am going to simply start buying a new car every year going forward because the entire process from selection over the phone to finishing paperwork was faster than anything that I have ever experienced at any dealership.

Austin in service is the Best. We had a problem with a couple of our rims and luckily we had a warranty that covered them. Austin expedited the process and we were completely finished in the same day.If you want great professional service I highly recommend Austin at Sewell.

I love coming here. I didnt buy my 2017 XT5 here but I have come twice for service. They are so professional and friendly. They make it so easy. They always have a new and beautiful loaner car which makes you feel really special. Its a great service. This is my first Cadillac and I would definitely buy another one. The service is seamless and smooth.

Best dealership around, always friendly and professional

Service was Outstanding as usual.

Service department is top notch. Probably the best out of all the luxury brands in the area.

Tim Austin & Sewell Family made it an awesome experience for us!

My sales representative, Julion Conlley, at Sewell Cadillac, is always exceptional in service, time, and knowledge. He always goes out of his way for me. Any experience at the dealership is always pleasant and easy. Best service in the business.

Simply, awesome, best service ever. They came highly recommend, and they were above and beyond. Thank you Kyle.

Sewell is always on point when it comes to anything I have ever needed. I didnt purchase my Cadillac with them but when it comes to service, I will only use them. This dealership is by far worth more than a 5 star rating. My next Cadillac will definitely be purchased with them! Austin was my service coordinator and he is amazing!

Exceptional service at every visit. They definitely live up to the Cadillac standard.

Great customer service thanks to Ryan!!

Drove 3 hrs to purchase a Pilot which I asked a salesman to pretest and follow up with drivability results.Salesmen never mentioned that the brake pedal nearly went to the floor and was spongy. Did not purchase the vehicle. Would have liked a more upfront approach considering the long drive time.Otherwise service was friendly.

Absolutely Awesome! Scottie Jones is the best Sales advisor ever!

Sewell is the best! Friendly staff and our salesman was great to deal with when picking our and buying our Cadillac CT4. Love my Sewell and love my car ~

My new 2021 XT5 delivery to my driveway!Sewell Cadillac staff are the Best!

Excellent customer service, it was easy to schedule service and request loaner. When I arrived to drop of it was quick and easy. I was well informed by Service Advisor during service and the work was completed correctly and within 2 days. I highly recommend for your vehicle service needs.

Always great service in the service department. Wifi, coffee, and snacks in the guest waiting area if you choose to wait, but for longer service times definitely take advantage of the complimentary loaner car so you can go about your day without interruption.