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Master Car Stereo Plus
20 E Crosstimbers St, Houston, TX 77022, United States
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Master Car Stereo Plus
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Ja
Review №1

I have been here twice now. Ash is a nice enough person. The problems I have had are as follows, and I should have learned from the 1st experience.1. You dont get the whole story when you get a quote. Both installs, they neglected to tell me about one module or more and both times cost me $200 - $300 above the original quote. If I had a vehicle with no extras, this would be fine, but Im having a system installed to enhance my vehicle, while maintaining the current system functionality. Not informing the customer of all the things that will not work is not good Business.2. The quality of some of the products absolutely stink. I would suggest testing equipment before purchasing.3. They always manage to leave trash in the truck.4. They do not give any training on the system installed.5. My 2015 truck radio They put in did not need to have wires cut, and u was told they would not because the radio had all the appropriate harnesses. I can only conclude that my wiring has been hacked up because there were cut off connectors and pieces of wire laying all over the truck.As much money as I have spent, Im considering legal actions, but I hate that business comes to that. Like I said, Ash is pleasant to talk to, but I got no indications that they would make this right. I would suggest making sure you thoroughly ask all the questions concerning the final product installation and existing functionalities, get everything in writing, request a thorough completed system demonstration and training, or just go to the next place.If I didnt like the guys, I would have given it 1 star just on product and installation.

Ty
Review №2

Id like to share before and after photos. Besides the wait im satisfied

lu
Review №3

Very bad and sloppy installation,I paid a lot for a harness and insulation and they didn’t even use the harness and still charged me. Will never go there again.

Va
Review №4

Best work custom shop

Ro
Review №5

Bash & Dino freely shared information with me to guide me on installing my own car stereo. Friendly people and a large selection of affordable gear.

Ts
Review №6

Never coming back discrimination, bad attitudes, customer service sucks!

Sa
Review №7

DO NOT I REPEAT DO NOT GO UP THERE AND GET ANY KIND OF WORK DONE. THEY ARE A TOTAL RIPOFF THEY TELL YOU IT COMES WITH WARRANTY AND THEN WHEN IT GOES OUT A 1 WEEK LATER THEY DONT OWN UP TO THERE WARRANTY.AND THEY OVER CHARGE $$$$ FOR PRODUCTS PLEASE GOOGLE THE MERCHANDISE BEFORE YOU BUY IT

ED
Review №8

Excellent service. Excellent installation. Excellent Prices! They got that DB Drive working, Im trying to tell yall.

Ch
Review №9

I had my car took here to install music but now I’m having trouble with the sound goin in and out to where now my bass doesn’t play anymore I took it to get checked out still doin the same thing !!!

Fr
Review №10

My Boy Tj hooked it up with bass, voice, custom radio on my old school 87 ram. Sounds loud and crisp. Definitely recommend them.

He
Review №11

Ive trusted these guys with my last three vehicles, including my Maserati that I let few people touch.. They have always done a great job and given good prices. They customer service is very friendly and will be honest with you.

Ad
Review №12

Nice place to find what you need! Theres a lounging area for you to wait for the completion of your setup! Good prices!

La
Review №13

I will be back for work thank you

De
Review №14

I have been doing business with this company since I first moved here. I had two vehicles where they Installed a radio and alarm. I had a minor problem but they were always willing to fix it without giving me any hassle. They are always nice respectful and shows AWESOME CUSTOMER SERVICE. They wait time has never been bad. This business is very passionate about their customer and I’ve learned from experience. Ash is a very good man and makes sure the customer is satisfied at least me I can speak from my own personal experience. Thank you Master Car Stereo especially Ash

Ja
Review №15

Great place to have great work done and the owner Mr. Bazar is really a good person, he stands behind his work as well as his warranty!!! I cant remember the last time he charge me a dime to touch up anything I have gotten done over the time for the last two years of coming just to have different thing touched up that I paid for a long time ago! They do phenomenal work and Im most definitely a guaranteed customer for life!These are some pictures of a van he turned into a Game Bus for my four-year-old son company!

Al
Review №16

They bs dont get alarm installed there they dont want to fix it afterwards. They try to chrage you more.

Ma
Review №17

Clean job, good quality of speakers, just a bit overpriced. Like hella overpriced. You can get a better deal elsewhere or if you know what you want and stay true to it when you go in. Gotta treat these guys as if they are a dealership trying to get most of you. Well work hard to upsell. Theyre not your friends, remember that. You can definitely knock down a few hundred dollars or more elsewhere. But again, clean job, i was happy with what i got just not the price. For example $300+ for a head unit with android auto/apple CarPlay, but the unit itself is around $100, and weighs just about nothing. Not that special. You could get a nice branded one online for $230 with a kit, and have someone install it for you for ~$100. I wish I went that route for that money.Edit: just to add, system received didnt even come with what is fully packaged. No microphone was installed, nor camera that comes with the head unit. Had i known what i was receiving i would have said something. But they dont really try to tell you exactly what you are getting until after you pay/ get the system installed

Ch
Review №18

Rude you try to ask a Question on the phone they cut you off don’t let you talk smh promise you Stuff kause they don’t have in stock but never produce what they promise never go there again

St
Review №19

Did a good job with my ryker install the music and lights!!!! And I will be back for a wrap later

D
Review №20

ITS A GOOD FAST PLACE TO GET YOUR CAR DOWN.... GOT MY CAR SUEDE INTERIOR DONE WITHIN A WEEK... GOOD CUSTOMER SERVICE NAW FRFR

Ju
Review №21

I will refer anyone to this music store anytime any day I will be bringing all my people here and any car I get I will be bringing them here/today is June 28th Frm my last visit here I paid $700 the first round and went back because they gave me cheap wires and amp was bad I was supposed to had an upgrade and got messed over out of $650 I will be there today soon as they open because the speaker they was supposed to fixed was only looked at and never replaced I remember how my old one looked this one isn’t new at all

Du
Review №22

Top of the line service and speakers I been going there for a long time never had any problems ash and demo great people stop by and get your sound

Ki
Review №23

I went to 2 different places! They told me i needed a new system. I even went to the dealership because it’s an OEM system and they couldn’t fix it without replacement. I was at Master Car Stereo Plus for 15 min. $45 later my ride is like new!!! Thanks Ash and Dino!!!!

Ta
Review №24

They are very rude and disrespectful I would highly recommend no one to them..I will never ever go there again Buyers beware.

Wi
Review №25

Best in the game they have the most experienced installers with a lot of experience straight forward with business and very friendly ppl talk to Tokyo he will hook u up

JM
Review №26

Ive brought my cars here plenty of times, while the equipment has changed with the times, the building has changed but the quality of work and the customer service remains the same. Ash and his crew always make you feel like youre home. I will continue to patronize this place with whatever vehicles I own.From window tint, to security alarms, to audio, this is the place to go.

Jo
Review №27

Thank you I will be back

En
Review №28

They fried my car with the worst wiring job in Houston to much power for 4 gauge wire

Sa
Review №29

Fast and good prices they try to help the they make sure everyone that comes in leaves satisfied

ga
Review №30

Best car audio place in h Town you think of it they make it happen best in custom work and they are a dealer for everybody ask for Tokyo he will cut u good prices

Ra
Review №31

I came from corpus best sounding subs for the lowest price

Sa
Review №32

Horrible service didn’t get my system hook up right speakers stop working didn’t wanna give refund they need to be shut down

Ma
Review №33

They are horrible!! Bad customer service. Received an alarm from them that was not put in correctly. Back window was broken into and alarm didnt go off. Went back to talk to them about and the guy told me that it was between me and God!! Very rude and unhelpful!! Wasted over $300 for an alarm and truck still got broken into and didnt find out until was getting in truck this morning!! I would not recommend anyone to go here!! While I was here a lady was yelling at them about something they put in for her messed her air conditioning up!! DO NOT GO HERE!!

La
Review №34

Very fast and efficient and super affordable best place to get out of your audio needs

An
Review №35

HORRIBLE EXPERIENCE !!! VERY FAULTY WORK!!..MY WIFE STEREO KEPT TURNING ITSELF OFF AND THE WIRING ON MY LIGHTS UNDER MY CAR WENT BAD AFTER A YEAR AND ASH WOULD NOT FIX IT UNLESS I GAVE HIM MORE MONEY!!!!THE MEMPHIS SPEAKERS HE TRYS TO SELL ARE VERY POOR QUALITY..I SPENT over $6000 WITH ASH AND HE SHOWS NO GRATITUDE !!!IF U VALUE QUALITY AND CUSTOMER SERVICE STAY FAR AWAR FROM THIS PLACE!! AND ALSO THE PAINT JOB ON MY RIMS STARTED CHIPPING AND PEELING AFTER 3 MONTHS BUT OF COURSE THE STORE WARRANTY IS 3 MONTHS!!!!..STAY AWAY!!!..YOU HAVE BEEN WARNED!!

Na
Review №36

They are awesome!!

Eu
Review №37

Salesman was great and helpful. Great prices on all work performed! Highly recommend this place if u want GOOD SERVICE! Thanks MCS

ru
Review №38

Horrible customer service, lies to your face, insulted me to my friends while I was outside, took 5hrs instead of 1 hour just to do tint.

Jo
Review №39

Best shop ever

Jo
Review №40

My boy Ash got me right quick, and the install was clean. they took care of me better then I could of asked. gona get more work soon through them.

Pe
Review №41

I have never in my life posted a review on google before but for these people i definitely have to. I gave them my radio to install for me for the second car that I am giving them. The first time I went there with my old car the guy who was in charge did a good job but with this new guy I met there. All he try to do is take your money and then do what ever he wants for you. He made me run the wire to the back up camera my self while I was still at the shop, he wanted more money from me, my radio frame was cut and to top it all after they finally installed the radio I later realized that my windshield wipers and trafigation signals dont work no more. I went up there of course to complain and they told me they cant do nothing about it that I need to take it to an electrician and spend more money doing that. I didnt just want to argue or call the cops I just took my car to my mechanic and he told me that this guys cut the ground wires thats why the wipers and the trafigation is not working. And now its going to cost me another $60 to get that fixed. If you like peace of mind please take your business somewhere else because they guy that is in charge of this business is all about taking as much money he can get from you and not caring about what you came in for.

Ke
Review №42

I been coming here 12 years this is the second truck these guys installed and I will never go to anyone else . I recommend anyone else to come here for good service . I am very please,good service!

Er
Review №43

I enjoy going to this shop. Everyone is so polite and friendly. They have done all the work on my 2005 Scion. From car stereo, amplifier, car lights etc. Asked for Ash The Manager, Delia, Dino, or Chris. They treat you like family.

Pa
Review №44

This place should have 10 stars... Best Customer Service. Had no issues taking time to understand my needs and budget and go through lots of different options.Prices for LABOR and parts canNOT be beat anywhere.I can hardly wait for them to help me with the interior of my car.Way to go. You all deserve to be honor by Mayor Turner!!!

Jo
Review №45

Called for an estimate over the phone - I had all the equipment so they charged me for labor only. Was done the same day and reasonable prices. Only reason it was not 5 stars is because the actual price was slightly higher than the phone quote (once they saw the actual vehicle and how I wanted the cables routed), but was still a good price.

Jo
Review №46

Took a look at an error causing my 3rd party alarm (installed by another shop) to go off when using door/trunk buttons. They had the car for about an hour and were not able to fix the problem due to me needing to fix one of the other handles. They were super friendly, told me to bring it back once the handle is fixed, & charged nothing for the service. Excellent service.

Gu
Review №47

First, Id give this company negative stars, but unfortunately I cant. This company damaged my car by using small bolts to hold up the wheels and tires I purchased from them. Ash, the manager/owner is responsible because he half-ass do everything. BE SMART before making the decision to do any type of business with them. Im currently filing a lawsuit against him and his company because he DOES NOT HAVE INSURANCE and should NOT be in business.Second, Ash will misrepresent anything, and get you to buy it. Dont! Do you research first and try to look into working with other businesses before making a poor decision like I did.Master Car Stereo will give you the run around because they do not have the tools, supplies or manpower to get quality work done. Instead, theyd rather put your life at risk to make a quick buck.My vehicle was damaged as a result of Ash and his employees using the incorrect wheel for my car, and for installing the wrong bolts on my car. Before my insurance company picked up my car, Ash swapped out the small, incorrect bolts for longer, more expensive bolts that should have been used during the initial installation. Im sure this is not the first time this has happened. PLEASE PLEASE PLEASE AVOID THIS PLACE. Im still alive because I was in his parking lot when the wheel fell off, damaging my car. You may not be so lucky, and may be driving on the interstate highway. Be careful folks!

Ch
Review №48

Fast service. Would recommend to anyone & good prices

Ta
Review №49

Hey the best place to get a car strereo.. They always take good care of me...

Ju
Review №50

Great job. Awesome products. I brought two vehicles n they both sound awesome. Great prices

Ja
Review №51

Best place to get a system. They offer really good prices for the stuff you buy. Im a repeat customer and I wouldnt go nowhere else for my bang. HIGHLY recommend this place if you want the most bang for your buck.

Da
Review №52

Comfortable seats to wait while your system is being installed. Very professional staff and excellent customer service. Wide selection of brands and something to fit your budget

Co
Review №53

This place is the best for any and all your car audio and lighting needs, from custom boxes, pop trunk deals or if youre into it lambo doors

Th
Review №54

You get what you pay for. It would have been nice if I had been told that a $100 installation meant that they would glue the stereo in place instead of properly mounting it with brackets. I know high school kids that do better work.

Pa
Review №55

This is a great place detailed & great customer service.

Om
Review №56

Great people great work on both my commercial and personal vehicles go to place for amazing deals and quality work. Best prices on optima batteries here hands down

Ma
Review №57

The best place I used to install my sound system!Thank you so much for great customer service.I will for sure come back again.

Sa
Review №58

Great experience & fast turnaround time on my car audio install job (aftermarket receiver, speakers, and subwoofer). The owner and his team were very honest and upfront, and answered all my questions. Pricing was VERY reasonable.

La
Review №59

They are the Freaken AWESOME AND THERE WORK IS AMAZING AWESOME..... THEY HAVE GREAT PRICE AND QUALITY EQUIPMENT FOR YOU RIDE...😁I HIGHLY RECOMMEND THEM TO WHOMEVER WANT TO MAKE THERE RIDE MORE UPSCALE...THIS IS THE PLACE..I AM A HAPPY SATISFIED CUSTOMER.

Th
Review №60

Best work thanx

Gr
Review №61

Looks are deceiving. The neighborhood looks ghetto, but this shop is legit! These guys are very professional, polite and incredibly knowledgeable. They are true, skilled craftsmen that care and love what they do and it shows in their work.

Ro
Review №62

This company is great. I had a minor issue and I became very upset with them. The manager came in two days later and was able to resolve the issue quickly. Mistakes happen and the manager fixed promptly. I will be back in the future.

ja
Review №63

Had my truck doors speakers and subs and amp installed 2years ago.. great while they lasted but when I got it changed out for news one i discovered the speakers and subs were not the one I bought and agreed on

Ja
Review №64

Master Car...is good company to deal with ....they lit my slingshot up....and i am satisfied with their service.

An
Review №65

The service was trash the tint that they did on my trucks front two windows was trash

Mi
Review №66

I was in need of a alarm to protect my show truck I was so impressed with the way I was greeted treated their knowledge which goes beyond all limits I not only got a prestige alarm but I purchased 2 scanners 4 red less to light up my fenderwells and a new custom steering wheel which they painted red to match my color scheme fast good quality work you one stop shop for customizing cars and trucks highly recommend 5 star rating

Ka
Review №67

I am a happy customer, very satisfied with my music and touch screen radio installment. The customer was great.

Ri
Review №68

No way this company is a 5 star.They must be reviewing them self, after agreeing on a price for all those extra harnesses and labor so I could keep steering control, After install What I got was a radio with a broken antenna adopter, wrong harness with wires by passing harness ( which is what I told them I didnt want )Almost $ 200 for a radio up grade that turn out to be a down .I just had to look at the connections and I was shocked.Someone needs to look in to these REVIEWS ...Cant / Wont take it back out of fear of them doing more damage.STAY AWAY..

xU
Review №69

Always take good care of me & has excellent quality of service. I came all the way from Stafford, Tx to get my radio/backup camera installed. Dis is only the beginning. Recommend master car stereo for anyone wanting more bang for their buck.

Ne
Review №70

Excellent service! When the work is complete they still stand by there product. Warranty is great and prices are reasonable.

jo
Review №71

Great Customer Services Great Workers And A Good Way Of Dealing With Their Customers You Will Leave Away Happy..

Ka
Review №72

I have spent a lot of money on different occasions at this so call business. They are very pricey for cheap quality work. This last experience I had was just awful. They cheated me out of $30 for two cords(the cheapest amount I spent there), but they will never get my business nor will I refer this place to anyone.

Ze
Review №73

Good job I have alarm done over there they take care my carThe best price in town

Fr
Review №74

This is a badass place and give me a good Price

Ma
Review №75

The owner gave me a great deal, had little prob here and there but he has taken care if it each time right away. I will definitely continue to buy my truck toys there..

Ab
Review №76

Thank you guys for the work done on my car. I’ve been coming here for nearly 13 yrs and I’ve even recommended this shop to all my family and friends, I will continue to come here for many more years.

Jo
Review №77

Good woork

Al
Review №78

Very satisfied with the service these guys provided. Needed a custom radio bracket built and a radio with door speakers installed they got it done in a hour with no issues..

El
Review №79

Best experience ever! They should rate this place 10 Stars very helpful and very polite the work is very professional . THANK YOU MASTER CAR STEREO PLUS!

de
Review №80

Come to master car stereo great price hook me up 🔥💪💪

Lu
Review №81

You guys are awesome!!! I went to your shop, and you really took care of me, your the best car stereo store in Houston!! Everybody should go to your store to do their music systems, I will definitely comeback again!!

Ja
Review №82

One of the best places in Houston to get your fix of custom car audio, rims,tires amps and moreGreat service, Great work,THANKS GUYS YALL THE BEST

HU
Review №83

Got the new system on my 93 Silverado. Recommend it 10/10

Em
Review №84

Great place to get your system done by will definitely come back

Gr
Review №85

Hey.....I advise everyone these are the most respectful and courteous people...the work that they do is awesome....my hands go up....Ill recommend anyone thats looking for great sounds...this is your place...nothing but great things to say...I love mines...and you will too..

Ha
Review №86

They did the custom seats and trim on my vette I LOVE IT it’s beautiful VERY NICE WORK at an affordable price

TO
Review №87

Great experience, I’ve been coming here for years! Service is great and they have great products.

st
Review №88

Best place to come too for anything custom, I’m always recommend my customers to go see them for the best headlights.

Is
Review №89

Came in to get my stereo checked outVery good customer service and friendly workers ya come by and check them out

De
Review №90

Good customer service been doing business with these guys for five years always been helpful and cheap prices. Even the location Shepard does a good job.

Ma
Review №91

I had a wonderful experience doing bussines with you!! the best customer service Ive ever had!! you gave really affordable prices on everything I bought, and also you did work with my budget, I recomend this car stereo store to everybody!! they really help the people!! Thank you guys!! you are the best in the town!! and as the owner says:You only getting the top of the line on the items you buy! Thank you ASH!!

DJ
Review №92

Great business!!!Will recommend this place to EVERYONE!!Great Products 4 Low Prices!

Ty
Review №93

Great customer service

Ro
Review №94

Rudest People. They have no communication skills and take the longest. I was told the installation would take an Hour and a half..and Ive been here over 3 hrs. They like to procrastinate and lead you on, on the process. I will never be coming back nor will I ever refer some one here...

Ro
Review №95

I been dealing with these people for 10 years I must say they are the best in Houston period

fr
Review №96

I have been shopping there about 12years and I have no complaintsThat is the car stereo shop I recommended for all my friends

Da
Review №97

Top of the line best place in Houston for all your auto needs best part they have been here 20 years so you can always come in for info and future services

Ar
Review №98

Ok so latest word on the streets, so a while back I came here and wasnt happy I thought I could find a better store to go to . Well I went to HTown Car Stereo and got straight up fuxxed over. I went to another place and the same thing so now Im back at Master Car Stereo and Im getting a good deal and did an awesome job fixing everybody elses mistakes. Im happy again.

Di
Review №99

Thank you for the good service. I really appreciate the work. I will comeback for more business.

Ro
Review №100

This place ok. That crazy old man be on some tax ya ass shut. But the other guy with the prosthetic hand is reasonable

Information
100 Photos
100 Comments
4.2 Rating
  • Address:20 E Crosstimbers St, Houston, TX 77022, United States
  • Site:http://mastercarstereoplus.com/
  • Phone:+1 713-694-0339
Categories
  • Car alarm supplier
  • Car stereo store
  • Mechanic
  • Motorsports store
  • Tire shop
  • Wheel store
  • Window tinting service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Highlights
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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