I had the pleasure of working with Ms. Aurelius L. She was simply amazing. She was friendly, respected my time, explained everything, and assured us she just wanted us to be happy with our purchase. Thank you for a great experience even being your last customer of the day.Side Note: The interest rate is ridiculous and highway robbery but when you are desperate for a car your back is against the wall and the company knows that but she has no control of that. Rich gets richer and the poor gets poorer lol

One of the best car buying experiences we have ever had! We were well taken care of by Aurelius Lopez-Alphonso. She went over and beyond to make us feel taken care of and set up with all of the little features included in our DriveTime transaction. If you need to buy a car go see her. She is the best!!!! 🖤

This has been a fabulous experience. Mr John Nelson out did himself today. His customer service and professionalism was the most outstanding a person could ask for. He helped us make a purchase for a 2015 Nissan Versa and we couldnt be more happier. Thanks John ❤

This was one of the easiest experiences I’ve had when getting a vehicle. Eddie was awesome! He got me in and out without any hassle or long wait. I was very indecisive about which car I was going to choose after narrowing it down to 2, he was extremely patient and allowed me to weigh all the pros and cons with no rush. Even when I still couldn’t decide without a coin flip lol he made sure to find me a quarter to help me make up my mind. They really want to make sure you love your vehicle, I would definitely recommend.

MALCOLM WAS AMAZING! Personality on POINT! Tim quoted me, but Malcolm finished me up.. he made it happen, and quick too! Will recommend to a friend ❤️ Definitely a great car buying experience ! No complaints.Love love love my new car!

Employee was extremely unfriendly, didnt explain anything as far as the process went or why we had to sign for telemarketing and refused to talk to his boss about it. Overall very unsupportive of the process and unwilling to be of any actual help.

Ryan made the whole buying experience great specially for a first timer like myself! It was definitely a great experience and would highly recommend seeing Ryan if you decide to go buy a car!

Ryan at Drive Time was so helpful in helping me and my husband get a vehicle. He answered any and all questions that we had. He was extremely polite and very patient. I recommend seeing Ryan if you ever go to Drive Time.

John Nelson helped my family and I get the upgrade we needed with absolutely NO problems. Our son is ready for his driver’s license and it is time for me to pass my car down to him and John made it super simple. I highly recommend Drive Time, this is our 2nd car from them in 1 year and we’ll be back in 3 years when it’s time for another upgrade. Thank you John Nelson for making today fun and easy🙂

John was awesome! He made my car buying experience, extremely EASY!!! He made sure I got the vehicle I wanted with the features I needed. This was the easiest, fastest and best car buying experience Ive ever had. No complaints at all, I highly recommend.

Malcolm was excellent to work with. He listened to our needs and wants and found us multiple vehicles to test drive. He was professional, yet fun and took his time but was also expedient. This is our 2nd vehicle we have purchased from Drive Time and it is team members like Malcolm that will keep us coming back!

My experience at DriveTime was excellent!! I wish I could give Malcolm double these five stars. He was a very hard worker, excellent customer service and he surprised me for my test drive with a excellent suv! I would definitely recommend him to friends and family!!!

Drive Time was a great experience. My sales reps name was Dimitri Humphrey I could not have asked for a better person to work with. Made everything easy thanks will be back for my next vehicle.

My own experience at DriveTime on I-45 in N Houston,,, they should stop living in fear, man made in the image of God, hiding from a germ. Hide Your Shame, Wear A Mask... Humans need to share germs to keep their immune systems working well, wearing a mask causes you to breathe carbon dioxide and weakens your immune system. Common Sense, its easier than math.

Eddie it the guy to go to he just helped my fiancé and i get our first car together thank you Eddie for all your help. We are most grateful 🥰

Talk about great customer service this is the man you need to see. Not only was Gregory realistic and understanding but his vibe and willingness to get you a car is outstanding, I’m pretty much speechless and grateful man 🙏🏾 Awesome customer service I see why this man was hired.

John was amazing and very informative!! Come see him you won’t be disappointed. 😊

Mr. Nelson was great. Very helpful. Informative. Generous. And just all around a great guy. I’d highly recommend folks who are looking to get a vehicle go and check him out. Dude got skills

Robert Lopez was the sales person. He was a great guy from the start of walking in the door. He done all needed to be done to comets the process in getting the vehicle of choice. This is my second experience with Drive time under different sales, but all is well.

Truly appreciate Mr. John Nelson, this gentleman was awesome and helped me with every question I had and made sure I understood what I was doing before just letting me sign anything.. This man deserves a promotion and raise. Thank you again Mr. John Nelson.

John Nelson provided excellent customer service with a great attitude and exceptional results. I will recommend him to any of my family and friends!

Mayra; great customer service!

Discrimination against people who have medical conditions that preclude the use of face masks will lose you business. Especially when there is not a state mandate anymore. I’ll buy my next car somewhere with real compassion for people that suffer medical conditions.

Robert was really nice & patient with me. Drive time employee really made sure I was comfortable and satisfied.

This was a great experience. Noni is the best. I totally recommend buying a car from him no pressure very laid back guy. Explained everything very well. No questions went unanswered. He got us in the most beautiful car and a car we could afford. We will definitely come back and buy a car from Noni and only Noni.

Mr. John Nelson was exceptional in his service. In the event that I am going to buy another car I will definitely seek him out again.

Eddie was very nice to us, made everything easy for us, thank you!!

Ryan B. was very helpful, courteous and efficient with our car buying process. Definitely will return for a future purchase when I’m in the market again.

John Nelson was the best sales person ever he really helped out my mother with purchasing her first vehicle thank you very much

It was a long experience at first, but our salesman John did an awesome job getting us taken care of. John was professional throughout the process and very friendly!

Ryan was courteous and professional. Not pushy. Really good deal!

I enjoyed the help i got..first time here and loved the help they provide...ask for Ryan Brown very professional and will help you get to driving...thanks!!

My friend shared a good experience about this location. She got a good down payment and they were understanding with his bad credit. The staff member, Nelson, was great and understanding.

Thank you so much for the help with the purchase of my new car John Nelson..It was easy no hassle car buying

Never go to these people, they will screw you over

Ryan was even helpful throughout the whole process super job keep up the great jobThank you

Malcolm is the best sales representative he got me in Nissan Pathfinder Im going to like 😍😍😍😍😍thank you so much 🥰🥰🥰🥰🥰🥰

Amazing customer service, fast turn around and no bs thank you Robert for the fantastic experience!

Our experience was quick and painless. Go and see Ryan at I45 he is amazing and helpful.

John Nelson was so kind and consider while I was in his care that it made my heart happy. I will be sure to send people his way when they need a car.

Frederick was amazing, he helped as much as possible, GREAT customer service, very nice and patient, thank you so much you made this process easy and smooth

Ryan Brown was excellent answered all my questions explained everything and left nothing that I had to think about

Malcolm was great, very professional and helped me a lot. I’m very appreciative

Mr.Nelson was supper kind and helpful, he made this process super fast and easy. He explained everything in detail and answered any and all questions we had. He made the setting comfortable yet professional at the same time, I couldn’t be more happy.

Ryan was absolutely awesome. Cant beat the service. HIGHlY recommend him and drive time!!!

Great experience and very helpful....My Credit wasnt that good but they still was able to get me into the vehicle I wanted......

Timothy was a good seller he really got me and to what I wanted thanks u so much and drive time more blessings comein y’all way y’all stay safe

Mr. Fredericks Gave me excellent service And Im extremely satisfied😃😀😇

I had a great experience with the service I received at Drivetime it was a quick and easy process Malcom our car salesman was awesome.We will definitely be returning in the future.

Robert was very nice, helpful and polite when I came and purchased my car...

Jurgen was the ABSOLUTE BEST IN ASSISTING ME WITH MY CAR!!! Everyone go see him, it’s worth it

Excellent customer service! John Nelson was my advisor. He was very professional and knowledgeable. My car buying experience at DriveTime was excellent. Keep up the great work John. I will refer others to DriveTime.

Amazing experience! Malcolm was amazing! Thanks Drivetime!

John was great! He made the experience pleasant and easy.

We drove 3 hours from fort polk,La to drivetime and Ryan Brown was our dealer he is an amazing dealer he worked really hard to help us and was very thorough and helpful and greated us well everyone did but he was the man.Thank u Ryan Brown keep doing what u doing.

Ryan was very helpful at the time okay but Ryan also thinks that he was slick as well he put me in a nice red chevy cruze but guess what the car is a lemon and they tell you when you purchase the car that there is a money back with in 30 days of purchase okay so the check engine light came on the car started smell something burning the car is shaking 2nd day of me having the car right I called drive time and told them I need a new car and they said why you dont like it I said I havent even made my first payment and Im having problem they say call sliver rock they will take care of it okay I did just that since my check engine light goes off and on when it want they couldnt help me because sliver rock does not cover it okay so I call back up to drive time and tell them what problem Im going through with this car I just got okay they say there is nothing that I can do just go through silver rock so Im mad know because they are giving me a run around and Im not received any help so I decided to call bridge crest to complain they say they should have switched you into another car when you started to have problem with that car I say they never even offered that service to me okay if I was you dont buy a car from drive time all the craziness going on and Im going to get my lawyer to look into this because this place is a not worth the headache do your self a favor and dont go here unless you are desperate for a car and today is april 22,2021 and I havent even had my second car payment yet and still stuck with a lemon the only option they gave me was give the car back I dont gety money back and they said they are going to put it on my credit Im so out done with drive time it not even funny but one thing for sure my lawyer will handle it because they now they are wrong sell lemons.

A Great place to buy, a vehicle. With low down payments

Went to get a car, spoke with Robert SEVERAL TIMES OVER THE PHONE to ensure I had everything once I arrived . I informed him, I am in an Uber and I don’t want to waste money coming up there. Soon as I got there, he start doing things that he didn’t speak about over the phone!! When confronted about his mistakes, he replied “ our phone conversations are recorded” he failed to ask specific questions over the phone before wasting my time. He failed to take responsibility for his mistakes. I would not recommend, any place that doesn’t own up to their mistakes is not a place to buy from. I’m glad I did not buy from here ! Lacked customer service and decency . God forbid if I would’ve purchased a car and something went wrong, they would’ve never took the responsibility.I end up getting a car else where and very satisfied with my purchase!!! Would not recommend this place

Excellent customer service. JOHN was great!

Hey guy go see Ryan Brown he did an awesome job thanks for everything!!!

John was very helpful during the process of buying my vehicle. My husband and I really appreciated the stress free environment. Best dealership with great customer service

Everything was excellent, thanks to John Nelson! John thank you for helping find a car.

I had a great experience with John Nelson. Thanks

Do not buy from here! I bought a car and warranty with my car 2 weeks ago and have major engine problems and transmission problems. They are not covering any of the damages. They knowingly sold me a car that is ligit leaking water and cost me 6,000 In damages! This place is a joke and I have hired an attorney! Please beware of this place. They do not stand behind their warrantyUpdate drivetime is looking into this. They seemed helpful that they would cover cost of damages.Update: drive time was kind enough to cover almost all the problems with my car. Very happy. Would highly recommend after the experience I had with customer relations.

We didnt expect to get a car. We thought wed get the run around with some crazy down payment. JOHN hooked us up! He was cool calm and didnt pressure us at all. Helped us find the perfect truck for our family! I couldnt be more pleased with my drivetime experience. So happy we went! Feel free to use me as a referral, ask for JOHN!

Best experience I have ever had at a dealership. John was very professional and honest through every step. He helped me find the best car for my money and a car that best fit my needs! I have already recommended him to others and will continue to do so! THANK YOU JOHN FOR A GREAT CAR BUYING EXPERIENCE!!!

Malcolm Frederick helped with what we needed and its greatly appreciated.

John was very professional and nice my mother left with no questions

Ryan’s the man!!! He got me rolling in my brand new Audi A4 today. I would definitely recommend DriveTime to anyone!!!!

Malcolm is the best! He helped me find a car within my budget and I was in and out in no time.

James was great. Went the extra to get what we wanted

Great experience. Very helpful

Go see John Nelson!!! He is the best! Hardworking and determined to help you make a deal, all while being upfront and honest about pricing and financing. My husband and I talk too much and he put up with us with a smile on his face!!!

Had a fantastic experience buying my vehicle from Drivetime. Timothy is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Timothy Sam and Drivetime youre in the market for a new or slightly used vehicle

John nelson, best made it easy for use to move a long

Did a amazing job, helped out a lot thanks !!

My salesman was Jose Robert Lopez. I called in on a Friday and asked what I needed in order to purchase a vehicle because honestly I didnt want to sit in a dealership all day. Robert worked with me through email and text while still taking care of his customers in store. He communicated with me for almost 12 hours setting up my file. This included finding me the car i actually wanted that i didnt see in the list of available cars. I test drove it and I loved it. I really appreciate the hard work and dedication this man has to his job. Not only did I come in the next day but i was in and out in no time. I would suggest you guys ask for him if you are looking for a vehicle. He made this process quick and painless.

Just wanted to thank Steve for all the help getting a car...Honda accord 2007...been to other places but drive time and Steve took care of me. Thanks guys....

Very nice and respectful. Helped us with everything we needed. He got us in and out in a very timely fashion. He did whatever he could to make sure our time here was worth it. Thank you for your time and service. I would recommend drive time and Mr. Barry to anyone.

Terrible dealership. Extremely unprofessional.

My experience with drive time 45 North was great my salesman Robert Lopez was very nice and must a I say a pleasant person to work with. I referred to Robert by another person that purchase a car from him and they also had great memories with Robert. The managers was also nice they really worked with me. I would recommend them to anyone. Great job Drive time 45 North

John was very helpful. He was very knowledgeable and informed me thoroughly. He answered all questions and was very pleasant. Great customer service and I would recommend him if you visit this location! Thanks again John

Thank you so much for being patient with me. Thank you for making me feel like I was # 1. Appreciate the smiling faces. It made the process comfortable. A great deal on the car I wanted and notes I can afford.

Nice place very pleasant atmosphere and very pleasant personnel and the personnel is very helpful....you are greeted soon as you walk in the door...my experience on yesterday was more than pleasing thanks to Jamal Peterson....

Fantastic experience! Crystal clear up front and honest! John Nelson took care of us in every aspect to get us in the vehicle we wanted! Thank you John for all the hard work and determination to help us with one of life’s most difficult purchases! You are the man!

My husband and myself!!! Was in a serious situation of needed a vehicle. And “Greg Livingston “ was our salesman. He was awesome!!! Very professional, Great Salesman, and amazing positive attitude. If you need any help on getting a vehicle... go to “Greg” 45/North location. Thanks DriveTime!!! And thanks again “Greg”.

Sales agent Greg did an excellent job at the selection/proposal of my vehicle! I have to say that I am very satisfied. Indeed I will refer my friends and family. The process is so simple and easy to follow. Thanks again DriveTime!

We came here to find a vehicle for our family of 6 and I can say this was the best car buying experience I have ever had. Robert was very helpful and patient with me and my family. I have been other places and felt like they were not willing to work with my situation, but at Drive Time I felt like they were really willing to help.

I was really blessed today thanks to Michael Merritt very awesome guy. I highly recommend him.

Malcolm was a delight to work with. He made the purchase so easy and he made sure I was comfortable with the vehicle and loan paperwork. He picked me up and answered all my questions. Would buy from Malcolm again.

I already have a car through DriveTime in Austin and my experience was top notch. My best friend was in the market for a new used vehicle and I told her about drive time. Like most she was skeptical of the online pricing so I decided to make her a believer and take the trip to her DriveTime by her house. We walked in and were taken care of by John Nelson. John was awesome and straight forward with no haggling. The process was smooth as I had experienced before. My friend was blown away and is walking out with her very own DriveTime vehicle. Its a great place. Love it. Bring your business here

Awesome customer service and got us the car we were looking for

I didn’t buy here turned it down. I would like to share why because it’s insane how many people are happy to throw money away. First of all they do a hard inquiry on your credit report this drops your credit score. Next the down payment they give you online is towards select vehicles only. The car I went to look at was 9 years old the down payment was more than twice what the online down payment was. So if a 9 year old car won’t qualify for that online down payment I don’t know what will. When they brought my offer to the table it was at a rate of 23% interest. That’s crazy considering the state max is 18% by law. They get around this law through the means by which they finance. If you go to the bank 18% is the max by law on a auto loan. So if your desperate and feel drive time is your only option then by all means go waste your money.

Mr Malcolm Frederick was great service

Kevin Scales was awesome and the best!!!! And thank you Sherelle for hooking the car up!! Thanks for all your help Drive Time!!!!

John Nelson showed me world class customer service! I would recommend this guy to all my family and friends. Great place to go.

Highly recommended. The staff here truly makes you feel welcomed! Even when your just looking, you will definitely be buying a car that same day due to the AWSOME customer service ! Malcolm was my salesman, had awesome communication skills and made my experience fun, fast, and EASY !

Greg Livingston was an Awesome salesperson! He was very patience and answered all our questions. We left with the perfect car that was suitable for our Family! If you visit Drivetime on the 45fwy ask for Greg you wont be disappointed!!!

ASK for NONI. Best experience ever! He will walk you step by step on everything. He helped me find the perfect car that worked even better than what I was looking for.

Awesome. Simply awesome and not just the facility or the vehicle I purchased. but the amazing customer service and care for what I needed. John Nelson is the man to see he not only got me into the vehicle i wanted, but also had it delivered from another lot 5 hours away. The next day.. if your planning on buying a new vehicle Drivetime is the place to go and make sure you ask for John Nelson he will get it done!!