The salesman Jose was phenomenal. Not pushy and extremely helpful. Santiago the finance guy really went above and beyond, as well trying to get me the best financing available. I truly appreciate this car buying experience as a single woman it can be daunting getting a new car and Jose made it super easy and fast!!!

Brandon Garcia is THE go to salesman at Houston Direct Auto.I came in one day (close to closing time), test drove a Camry I found on the website, it didn’t wow me, and he showed me my other options, even though folks were heading home because they closed at 7.The next day I came back, test drove one of the cars he showed me from the night before, filled out the application, gave my down payment, signed all the necessary paperwork, and BOOM, I left with my Nissan Altima.He made my first time car buying process a smooth one. If I had to describe my experience in three words, it would be: personable, informative, & trustworthy. I highly recommend!

Having gone through the car Purchasing experience several times in few places. I can tell you that Houston direct auto by far exceeds the customer experience elsewhere. There’s simply unbelievable at customer service. I highly recommend them.

I had the pleasure of working with Nicholas Cabrera in purchasing a vehicle from Houston Direct Auto. The process was seamless and didnt take much time. My husband and I are very pleased with the customer service. Nicholas stayed later than business hours to accommodate our time schedule and he answered/got answers to all my questions.

Darwin was super efficient and very responsive. He stayed late and followed up with the banks on Monday bright and early and had me approved with a REALLY good interest rate. By noon I walked away with my brand new vehicle. Thank you for all the tips and help you provided. 5/5 🤩

We found our car on Cars.com and immediately reached out to Houston Direct Auto. Emilio contacted us and set everything up. The pictures were extremely detailed and it made the buying experience phenomenal! We would definitely recommend Houston Direct Auto! Thank you Emilio…

Mr Luis and Mr. Rey made my purchase seamless. They made it super easy and required little effort on my part. They also had no problem showing me 500 vehicles till I found “the one”! ❤️ Love my new ride!

Fast and easy car buying experience. The salesman Derek was a huge help! He was very attentive to my needs and concerns and made sure my questions were answered so I was completely satisfied with his professionalism! Derek was patient and provided us with options to maintain our business. I found a car I liked and was able to drive off the same day thanks to Derek.

Dereck in sales did a great job of presenting the car we were interested in. Even more impressive was the purchasing process. Took about 15 minutes. There was no back and forth with a manager or trying to upsell us other products in finance. Very nice! Best vehicle buying experience I’ve ever had. Highly recommend this dealership and salesman.

Emilio was my salesman. I’m sooo glad we got him. He was very professional, knowledgeable, informative patient friendly and funny too. This company is truly lucky to have him working here. Thanks y’all for the service I received. Everything went very smooth. He deserved 10 stars. Thanks again. 💕😊

I have a wonderful experience with Houston Direct. Chris went above and beyond to help me . He was knowledgeable and kind I would recommend these guys to anyone looking to buy a great car. Thanks

Great dealership with great selection. Was able to buy from home. Brandon Garcia was helpful right from the start. Enjoyed the experience.

Great customer service from start to finish answered all my questions and made sure everything was good with the car. Overall very pleasant experience! Thanks for everything Isaac.

Brandon Garcia did a great job and got me exactly what I wanted. He took his time and even purchased lunch for me. I 100% recommend Houston Direct Auto👍🏼

The only bad thing I can tell about this guys - they sell cars too fast)))))) Good job! Nicholas, thank you for you patience! It was pleasure to work with you. Hope you will find for us our next car too.

Dyllan at Houston Direct was awesome to work with! This was one of the easiest car buys I have ever done! Will definitely buy from them again!

Chris was so great! He found me a great car at an even greater rate! He was professional and quick with the whole process. I will definitely recommend everyone I know to shop with Chris! 5 stars!!!!

This experience was the most amazing and easiest i have ever delt with getting a new vehicle. Dylan is super professional and really great at wat he does.Extremely Super satisfied!! With my experience at Houston direct auto.

My experience at Houston Direct Auto was a good one. Went in to go see some vehicles and actually left with one. Sales Rep Emilio was patient and friendly.

Had a great experience buying my car today. Brenda C and Karen were great, caring, and did everything in their power to make the experience enjoyable. Thank you for your time. Well appreciated. Will definitely recomendy.

Chris was a really great salesman. He did a really good job at making sure the process was quick and easy. I love that he was able to work with multiple customers at the same time without missing a beat. So awesome!

Everything went smooth and easier than I expected. Nick Cabrera was my salesman and he made sure to walk me through everything thoroughly & efficiently. I will definitely be recommending others to come by for their new rides.

This was my first car-buying experience, and Brenda C’s friendly and knowledge of customer service made this process easy and smooth. The perfect place to walk in, and with Brenda’s help, I was able to walk out with a Hyundai Accent! Definitely recommending this place to all my friends who need cars.

Houston direct auto is great. Great environment to buy a vehicle. Very honest and know what they are doing. Great deals. Ask for Isaias! He helped me with my car and made sure it was serviced through and through. Kind of went out of his way for me. Thanks

Experience was great Erwin was a big help to find the car just for me and in my price range and everything was explained perfectly and well, Direct Auto 10 out of 10.

Rebecca was quite helpful and patient with our pre approved financing that took forever. She had a smile all day and quite knowledgeable about the process. I recommend her highly.

Chris was the best car salesman at Houston direct auto. He made it so easy and i was so comfortable buying a car from him. Everything was in order when I came in, so it made Everything that much easier. I will definitely recommend Chris to all my friends and family.

Yesterday, I bought a 2010 Honda Fit. Jorge was very friendly and respectful. He worked with me on pricing for the car and was very professional in getting everything done to complete the sale. All of the staff were polite and seemed to be happy working there. The car is in amazing shape for its age and runs very well. They cleaned the car and filled it with gas before giving me the keys. Ive been looking for cars for roughly six months and this is the first car I came across that was better looking in person than in the pictures. They really do take care of the cars and make them worthy of being listed for sale. All of the other car dealers(including big dealerships) had cars that were rough, needed new tires, or had serious problems. I am confident that buying from Houston direct auto was the right decision and would recommend them to anybody looking for a good clean car. Thank you, Jorge and the rest of the staff for making my purchase a great one!

Awesome experience. I was in and out in minutes, got the car I wanted, at the price I wanted. Salesman was very knowledgeable and helpful

Kamila Roman was my sales representative and she was amazing! She was very good at staying in contact with me and answering every question I had. She made the process nice and easy!

Kamila, was very professional and knowledgeable of the vehicle. The process was quick and efficient. The price was as expected from online advertisement. No haggling performed because the vehicle was priced within reason. Great experience and recommended.

Drove over 2 hours to Houston Direct Auto today to buy one specific car. After getting there I met with Jorge and I decided I wanted to look at several other cars. Jorge accommodated with complete kindness and patience.. Ultimately I ended up purchasing the car I originally went for and I’m so very happy with my purchase! I love love love my Lexus and absolutely recommend using Houston Direct Auto AND Jorge when purchasing a preowned vehicle!

Chris is literally the best salesperson I have ever dealt with come see him

One of the most pleasant experiences Ive had during my search for a truck. If you go in to the little York location ask for Kamila, she is knowledgeable and on point with communication and working diligently to reach your needs.

The sales process was fairly straightforward and Brenda C. worked with us very well and she was very knowledgeable throughout the purchase. My only complaint was that the car was not very clean and while they did wash it and vacuum it, there were some stains that could have been cleaned up. Well most likely have it detailed ourselves as a result, but all other dealerships have always done this for us prior to delivery.

Hey guys I bought my dream truck yesterday... I had an amazing sales experience. Brandon was really great, and did a wonderful job working with the finance department to get me approved. When I tell you he made it happen for... Brandon and Houston Auto Direct you were great! It was a pleasure doing business with yiu guys!!!! You guys will be highly recommended by me

Had a great experience with my recent purchase. Rebecca made the whole process extremely easy and got everything wrapped really quickly. I was done with everything in just a few hours. Loving my new car!

It was a nice place, and the salesman Chris was very helpful and answered all my questions.

I did not have any issues and that means a lot. The staff was pleasant and helpful.

So far Outstanding. We came in, test drove, signed paperwork and we are out of here😀

Brenda C. is super sweet. She explains everything in detail.

Chris was soooooo amazing to work with, he is on top of things!!! Make sure to request Chris for all future auto purchases.

After both my partner and my car being in an accident, I was so stressed and drained with picking out a car Chris was so patient and willing to help me out while calming me down at the same time. I am grateful and now stress free.

Absolutely loved the car buying experience with Houston Auto Direct. My sales rep, Isaac was the best!! My husband and I purchased a Range Rover and a Chevy Suburban. Isaac was very professional and knowledgeable regarding each one of our purchases. Ask for Isaac….you can thank me later!!!

Jorge was hands down, the most amazing salesperson i’ve ever dealt with. I definitely would refer anyone of my family members to Houston Direct.Thanks so much Jorge!

These people know how to take care of their customers! CJ in the Service Department is knowledgeable and a true professional!They saved me a lot of money that I would have spent somewhere else on unnecessary repairs!Helpful and friendly staff, easy to work with and treat you like family.They make me feel good, like they truly want the best outcome for my situation. They want to get me down the road as pleased and happy with the outcome as they can make me.It works! I leave satisfied every single time!

Great Customer Service ! Shout out to Emilio for making it smooth and easy !

KAYLA FERNANDEZ started communicating with us shortly after expressing interest online. Had the truck upfront and ready for viewing when we arrived. Greeted us promptly and gave us plenty of time to look over and discuss without hanging over or badgering us. Financing was smooth and easy. Overall great experience. Thanks for your professionalism, job well done.

The experience with the salesman Javier has been PHENOMENAL. I work in the auto parts industry. I have for 20+ years. I have purchased a few cars over my lifetime, this gentleman is on his game, responding QUICK, answering all my questions, getting documents needed FAST. I am a very impatient person, this man has EXCEEDED my expectations. By far the best car purchase I have made so far in my life. Take care of him, these type of guys are HARD to find

Working with Darwin Yanes at Houston Direct Auto was an absolute pleasure! Darwin is extremely patient, and very professional. The buying process of my 2015 Nissan Juke was about 3 hours long. The best part— Darwin answered all of my questions & explained every detail about purchasing my new car which only made the buying experience even more enjoyable. I highly recommend you talk to Darwin if you are considering buying a new or previously owned automobile.

Edwardo Alfaro was super helpful in getting me my car of my dreams. Very nice dealer with an amazing inventory. Very diligent in making sure I was happy. I cant wait to start enjoying my new to me Audi S8!

As a first time customer of HDA I must say this was an excellent and effortless experience. I recommend this dealership to anyone looking for a vehicle. Ask for Karen, she was super friendly and made everything simple for us.

One of the best experiences Ive had in a while when it comes to a dealership like this one. Everyone is awesome and they help you out tremendously. Big shout out to Brenda C. for all your help.

Darwin Yanes is very professional and efficient throughout the purchasing process. Competitive prices and a large selection. Would highly recommend

I recently purchased a vehicle from these guys, a 2011 Range Rover Sport on June 26, 2021 around 4-5pm. On Monday morning I had a low coolant level warning and engine light on. On top of that the hood struts don’t work, loud clapping noise on passenger side, and the a/c was blowing out extremely hot that same day I bought the car was told by their salesman Gleen that it was normal because it was an older vehicle now I’m sure you guys are familiar with vehicles and what Gleen is saying is completely false a normal functioning car that has gone through the proper inspection shouldn’t not be blowing out hot ac just because it’s an older vehicle I had an Lr4 prior to this same year and it blew out perfectly cold a/c. I didn’t even have the car for 48 hours and it was breaking down I have been trying to get into contact with a sales manger or general manger but all these guys/gals do is transfer me to the sales/service people and all they do is put me on hold and hang up. The car was towed to their service manger CJ on Tuesday only after he told me a wreck would come pick it up Monday afternoon and it never came. I have been asking Cj for an update but all he says is I’ll give you a call back and never does on Wednesday I was told it would be ready by Friday Thursday I was told by Saturday and Friday I was told Monday or Tuesday I’m completely disgusted by the service these employees have been giving me especially after I just bought the damn car and in less than 48 hours it was breaking down??? The salesman couldn’t even put my paper plates on correctly because he couldn’t use a damn screwdriver I mean come on, last week their service manger gave me an email to reach out to their general manger turns out the email only reach him CJ! Honestly these people are extremely unaware of the stress they’re causing by selling a car that was clearly not ready to be sold and then they have. You waiting days/weeks for a damn update they haven’t even told me what the hell is completely wrong with it if you’re in houston stay away from this place at least the people I have been in contact with have not helped nor eased the process one bit. Absolutely terribleUpdate:The car was given back on 7/6/21 A/c only works when I get up to speed once I come to a stop sign or hit traffic lights it goes hot quick, when I got the car back I was disgusted by how dirty they left the interior of a beautiful car treated like complete sh** these guys truly don’t care sad to see. Photos attached

One of the best places I’ve ever purchased a car from. Very professional and very helpful. Definitely recommend this place for future purchases of any vehicle

From the moment I stepped on the property Dereck met me in the parking lot with a friendly smile and a strong hand shake. Super service continued throughout the entire process and I was driving my new car. Great team and I highly recommend Houston Direct Auto for your next vehicle purchase.

Karen Garcia, was amazing! She was quick and sweet. Gave the best service ever. I only recommend her when you are at houston direct auto!!!

For the second time, Houston Direct has come through for my family. You helped me replace my sons vehicle, treated me and my family with respect and made it fun. My son is enjoying his car and Im happy that I had the opportunity of working with you again. You will see me again for my next purchase.

UNFORGETTABLE EXPERIENCE AS A FIRST TIME BUYER. SO GRATEFUL FOR THE GUIDANCE FROM KAREN AND JACOB. MADE IT SIMPLE, EASY AND A GREAT EXPERIENCE. 😅

All I can say is Kamila went above and beyond to help me out and get everything ready for my purchase. Super happy with the customer service.

Awesome and friendly staff. I’m 21 and buying my first car. I thought it would be a stressful experience at first. However, Emilio did an awesome job with briefing us about our interested vehicle. He smoothly walked us through the process and was very patient. Paperwork was very clear and thorough. Overall a pleasant experience. 😁

As soon as I walked into the dealership I was assisted. I was nervous but Brenda made the whole process quick and smooth. The staff take great care of you and take the time to help you out. The staff here made me felt very welcome and I recommend future car buyers to do business at Houston Direct Auto.

We had a great experience here at Houston Direct Auto! We had Isaias Mazariego helping us through the process and he went above and beyond to help us out! We had a timing issue to where we could only get to the dealership close to closing time and both times we were there he was willing to stay late to help us out! Recommend this dealership highly!

An excellent experience! I would come here again for future deals. Everyone was polite and helpful. The negotiating was painless and efficient. Well done!

Abel is the sales representative that helped us buy a truck. He was a nice young man. And got the transactions completed in a few hours. Best service I have ever received. God bless everyone

Easy in and easy out. Emilio was very helpful.

I was an out of state buyer who found my Tesla uth Houston Direct Auto after an internet search. From the moment I made contact with Jose and Nick I was treated with prompt, courteous, top notch service! Everything was explained to the greatest detail and when I showed up to pickup my vehicle, my transaction was handled with great care. They are a top notch team and I couldnt be happier.

Very efficient and willing to work with the customer to reach agreements. Very nice peopleEdit: their service department is not ideal. Long wait times, say they will call you back but won’t, and be weary of their promise repairs. They might try and “fix it” but will create a whole different problem I’m doing so

Dyllan was great! We appreciate his support.I dont appreciate being asked to do a review prior to finishing the buying process. Im bring forced to do this review before Ive signed a contract. I disagree with this ask and find it to be extremely sneaky and unprofessional.

For reference - I’ve bought 4-5 fleet vehicles a year for the last decade for our growing business. I’ve done fully digital transactions like this quite a bit.Got the buyer’s order, Wired them $17,000 for a used Ford Escape, was waiting on final papers and a delivery ETA. They called me at 7:00pm and told me that they sold the car (that I already sentthem money for) from underneath me.Then the sales associate blamed me and tried to pressure me into buying another vehicle from her instead of getting a refund.A terrible and, honestly, kind of bizarre experience.UPDATE:The owner responded and, again, did nothing but deflect and place blame. The entire process, including the actual transfer of funds, was a few hours. Your sales associate, Karen, told me a deposit wasn’t necessary when I asked her if I needed to put down a deposit during our initial discussion.As I said - I’ve been through this process many times. It’s obvious you had already sold the car before I initiated the wire. But you requested the wire anyways because you thought you could convince me to buy another car from you if you got the money.That’s dishonest, shady, and not the way anyone should do business.

Helped me get to the price I wanted. Was in for maybe 2-3 hours at most but that’s because they were super busy. Everyone was also very friendly.

Found an awesome vehicle for an awesome price. Emilio made my buying experience easy as 123! Extremely friendly service, and high-quality vehicles. I will definitely purchase my next vehicle from here.

Great people and great environment,They took care of me as soon as i arrived. Very professional

Imagine having cash to purchase a vehicle full out right on the spot. Sit and wait in a hot stank room full of dysfunctional employees who don’t have common sense and or logic. No cleanliness, customer service, professionalism and straight up disrespectful to the customers. Waste of gas, time, and brain cells trying to purchase a vehicle here. You’re better off going to a junk yard looking for a more reliable car in their lot. If you value yourself, money and time. This isn’t the place cheif, go somewhere else.- Respectfully, Walter.

Kamila was extremely helpful and made the buying process easy. She was in constant communication and helped me out with getting everything finalized quickly!

Went to the Jeanetta location to see a car for my 18yr old son, it went from bad to worse. We test drove the one he liked, only 5 yrs old and 59,000 miles, as soon as we start the test drive the squealing from the engine was horrible and very obvious. They had us test drive another one that was similar but even less miles, it was an automatic and wouldn’t even shift correctly while driving so it obviously had a transmission problem, the inside was also a mess and there were random bolts in the cup holder. Beware of cars here, they are not maintained at all and are lemons in my opinion. We thanked them and politely left.

Not very happy with them. Gave them approximately 7,000 down for a simple vehicle (I accept our credit does suck) but after 7,000 dollars youd think theyd be able to work with us for 2 weeks considering we just gave them every dime we had. Just money hungry people. Unfortunately they knew we we had no other options. In the future I will definitely be taking my money elsewhere. Not understanding or compassionate at all. Its ALL ABOUT MONEY WITH THEM. Take your business elsewhere!I must add: they didnt tell us until the paper was printed that the whole price of the vehicle increased 3,000 dollars all because we were paying cash.

I had a really good experience at Direct Auto today. After looking for weeks I came in and right away Chris saw me and steered me to the lobby area full of computers where he found out what i was looking for to show me their selection. He patiently let me drive 3 cars before i decided on the first one I drove! Everything else was a breeze from their. The facility was clean and the salespeople are very helpful and do their best to get you in and out! Prices are right too!

Great experience buying a car here! Brandon was very helpful in answering questions and guiding us through the process of the car purchase. I recommend buying a car with Brandon and Houston Direct Auto!

Nice ride. Friendly service.

Simple and quick purchase process. We did our research online and showed up for a test drive and Erwin was quick to help us. He also was very professional and easy to work with. Houston Direct Auto is definitely worth a visit!

Totally up front in everything they did. No magic tricks and willing to work with me. Not a big fan of dealerships but this was pretty simple. Thanks yall.

Derek was great work with. Walked out with a great deal and car. Thanks so much!

Dereck made everything very easy for buying a car. Very up front people at this dealership. Will tell you whatever you need to know about a car. Would highly recommend

It was a pleasant transaction. Very easy and quick.Thanks Jorge for your excellent customer service.

Jose did a great job giving me all the necessary info to make a good choice for a vehicle. The financing went quick and smooth. I would def. recommend Houston Direct Auto to anyone looking for a hassle free buying experience!

Thank you Diana for helping me with my vehicle

Ask for Dyllan, he made buying my dream truck effortless, and at a price nowhere else could beat! Highly recommend!

Kamila is an excellent person in general and great professional sales lady. Many thanks to her.

I surprised my wife with a Cadillac that I bought from here. I payed over blue book because I was assured the car was in perfect condition and they would fix anything that went wrong within the first 30 days. After 2 days of driving the car the brakes went out, the tire pressure sensor quit working, the windshield wipers stopped working, and the headlight went out. I called the sales person Karen and she would not talk to me nor would anyone else. After calling for days, finally I got them to come pick up the car with the promise of fixing everything. After having my car for 2 weeks they said everything was fixed so we go to pick up the car. When we get to the dealership no one wants to talk to us and they keep us waiting for over an hour. Finally they come out to tell us they lost the keys! They assured us they would get a locksmith out on Monday ( we were there on Friday ) and deliver the car to us. On Monday they deliver the car on empty ( it had a full tank when they picked it up) and one of the keys won’t lock the car, and neither of the keys will remote start the car ( it all worked when we got the car). On top of that they did not fix the windshield wipers, or the tire sensor even though they said they fixed everything. Now we are calling and leaving messages that are all being ignored so we drive an hour and a half to the dealership. Did I mention I work 12 hours a day? Yeah…so does my wife! When we get to the dealership no one wants to talk to us and they all say there is nothing they can do and that it’s someone else’s responsibility. At this point I’m over it! I want a refund! That’s met with the same passing of the buck, and it’s someone else’s job. Finally they tell us we can send an email to the owners. All this after paying for this very expensive vehicle that was over blue book in cash. So they have all the money and there attitude is we can go…………. We’ll I’m sure you can fill in the blank. This has been the worst car buying experience of my life and it was all supposed to be a wonderful surprise for my wife.

Thank you Keven & Kayla for the wonderful service . This was our first purchase and we got a great deal with warranty . Will definitely come back :)

Had a great experience with nick he was very helpful and knew everything about helping me in a professional manner took care of business in a timely fashion

This was a great experience with Houston Direct Auto Brenda Garcia was very helpful making this painless process in and out. And the Loan Officer was very quick knowing you sit for hours to get paperwork done. Would recommend people to purchase from Brenda and Houston Direct Auto

I love the new Charger. It far exceeded my expectations and Josiah Jackson was a huge help. I was 5000 miles away and did the whole process online. When I returned from overseas the car was in my driveway. No sketchy business and I got what I asked for and that was that. Definitely recommend business with these dealers. The cars sell themselves they don’t need to convince you.

We all know how painful car shopping can be but thanks to Karen Garcia at Houston Direct Auto that is no longer the case. Karen is very knowledgeable and knows how to decipher a vehicles CarFax report so that important items are not overlooked. It goes without saying, when we find ourselves needing a vehicle well be calling on Karen at Houston Direct Auto.

Working with Derek from sales was the best. Very professional, personal and went beyond helping me. Great follow up.

I worked with Ms. Brenda on getting my 2013 Lexus Rx350 . I spoke with her a week prior to purchasing the vehicle. She was quick, very informative, I definitely got an amazing deal on my dream car . Highly recommend!!!

The process was hassle free and seamless. Isaac was very friendly, professional, and courteous. He was also honest and engaging. I will drive 4 hours one-way again for my next vehicle.

Will to work with you and help you get a good rate! Ask for Isaac, explained and help make the purchase go smoothly.