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Cell Phone Zone iPhone Repair Houston, TX
2000 Willowbrook W Rd, Houston, TX 77070, United States
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Cell Phone Zone iPhone Repair Houston, TX

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ah
Review №1

The technician was very professional and the service was very fast and affordable. Had my phone fixed and working all will within 15 minutes.

Va
Review №2

I came here to get a screen fix for my iPhone overall it was a good experience and I would recommend. It didn’t take long to fix the phone, the customer service was great! And it is very affordable. 2 booths down the guy was trying to charge double to fix my phone !! I would definitely recommend

Ja
Review №3

AVOID AT ALL COSTS!The customer service exhibited by this business is appalling. I had an iPhone X screen replaced here; all seemed to be working well after the repair. However, about 2 weeks after the repair, the screen started flashing and subsequently went blank. I took it back to this kiosk, expecting the workers to stand by their product and workmanship. However, they immediately behaved very defensively and pointed to a small sheet of paper stating that they are not liable for any screen issues after a repair (despite being verbally told that there was a 45 day guarantee at the time of the repair). When further questioned, they insisted that the issue was the fault of the customer (despite the fact that the phone was not dropped and the screen had no scratches). In addition, the employees working at the booth were quite rude, raising their voice and stating “why would I trust you?” several times in a public mall.Subsequently after this frustrating and embarrassing encounter, I took the iPhone to Apple. They opened up the phone, visualized that the screen had no cracks on the interior/exterior, and noted that the phone had been improperly put back together when the screen was originally installed, leading to wire compression and likely causing the issue.To those reading this review, please give your business to the businesses that are competent and courteous to their customers and stand by their work (there are several others located in the same mall or nearby). Avoid businesses such as this one; several recent reviews also showcase their shady business practices.

Ra
Review №4

Very cheap and quick fix

Ki
Review №5

They fixed my iPhone 6s and has Great work and very fast. Reasonable and competitive prices.

De
Review №6

They did a great job with my phone. I went in to get back repaired. However before leaving my phone there, I kept asking how much to fix it and each time I wasn’t given an answer and finally when it was ready I was told a price. But that’s not why I’m writing this review. Certain pictures were sent to their personal phone from my phone. I would have never known if I didn’t look on my watch.

Al
Review №7

I found iFix online and the they deserve the great reviews they have. Guys are super nice, professional, and easy to do business with. Service is quick and well done. Will definitely use them again.

Tr
Review №8

Nice guy help me with my phone case and gave me a screen protector. Shop with this store right in front of cotton on kids. Thanks a bunch y’all

Ro
Review №9

TD did an awesome job for a very fair price on repairing my daughters IPone 8 screen. Would definitely recommend his services

ol
Review №10

I always come to them when I need something with an iPhone and they always hook me up love love love them 🔥🔥🔥

Ch
Review №11

Adi Service was professional and very efficient handled my phone with care phone is like brand new now . Great quality work!

Sa
Review №12

Today i went there for iPhone x repair excellent service and my phone is like Brand New

Ne
Review №13

Sam is absolutely amazing. I called today and he quickly guided me to the kiosk and began working on my son’s phone. He was done within 15 minutes! He was able to get me the correct screen protector and a case. If you’d like the best service with an unbeatable price, come and pay Sam a visit.

Jo
Review №14

Gave me a fair price

Co
Review №15

Fixed my iPhone 8 screen super fast!!!! and way cheaper compared to other repair spots

Da
Review №16

Had a major issue my Apple iPhone and everywhere I went to get a quote wanted to repair it and change out components. Called Cell Phone Zone and the young man said to bring it by and it could be a simple task as cleaning the port vs. changing out the port.He was very honest and made less money because all it was needing a professional like himself to diagnose it and get back to good as new without having to spend more money replacing a part in my phone. That’s what I call customer service and because of that, I highly recommend coming to Willowbrook Mall (Dillard’s entrance) - next to Ben Bridge Jewelry to get your phone or electronics fixed here.Great job, excellent customer service - keep up the outstanding job!

Wo
Review №17

Mike was awesome I brought my daughter’s iPad it wouldn’t turn on he replaced the battery in less than 3 hours!! Great service kind and reliable!!!

Va
Review №18

Came to fix my girlfriends screen for my lunch hour and he said it would be ready in 20 mintues ans here i am writing this review 20 minutes later! Fast and easy. Great price as well. With warranty! Cant beat that 😁😁😁

Ma
Review №19

Fast and friendly. Reasonable price. Replaced my iPhone 7 screen and it looks great. Best thing is that he is literally less than 50 steps away and $100 less the Apple store. Walk out of Apple and turn left. You’ll see his kiosk. Go!

Er
Review №20

Called in, came on up, and here we are 20 mins later and my phone is good as new. I’m happy that I took my time, searched and found Mr. Sam. I’m definitely going to recommend and will be returning. Prices are affordable and unlike most places he’s actually about his people not the money!!! I really appreciate the fix.

As
Review №21

Professional team and very good repairs. I fix my Xsmax here and it was same like original. Good Luck!

Ge
Review №22

The owner of the stand was very honest! Took my phone in for what I thought was a broken screen. And it ended up being a very easy fix. Just a reset. Thanks!!!! I highly recommend this guy!!!

Le
Review №23

Very satisfied. Quick service. Friendly and professional. Best price that I could find and great deal on screen protectors, too! I highly recommend!

Ar
Review №24

Low prices, But you definitely get what you pay for. I have a Google Pixel 2XL.. I have had to go back 2-3 times after he fixed my screen. He forgot plastic behind the screen over my speaker and camera, and wouldnt listen to me when I told him it was there. He said theyre wasnt anything but I had him look and surprise, I was correct. I had to go back yet again because my screen just stopped working after me being outside for an hour. After him having it for 5 days, he told me I would have to pay for him to replace the screen AGAIN. So, now I have a screen that is just barely hanging on and Im having to tape it on. Do not trust him with your phone.

St
Review №25

Wow! I totally demolished my screen 2 nights before leaving the country at 6pm. I was freaking out. Where would I get my phone repaired after 6 PM and affordable?! Well CELL PHONE ZONE is the spot. Don’t forget to leave a review for a free a screen protector!

Ka
Review №26

Sam is amazing. Fast reasonable service with a great smile. Highly recommend for iPhone cracked glass repair. Find his kiosk in front of Ben Bridges.

Ro
Review №27

Great service great cell phones never had problems with the phone. 100% guarantee. If you ever need a phone ASAP I recommend coming here.

Ri
Review №28

This place was awesome! They worked really fast. They were done in no time!

Sh
Review №29

A great experience. I cracked my screen on my i phone 6s. I’ve had the phone for 5 years and could not get a new one yet. Great service.

Th
Review №30

Sam was awesome and so efficient! My charger broke inside of my iphone and he was so gracious and quick. I highly recommend him! Thank you Sam!!!

As
Review №31

Amazing! They were so inexpensive. I got my screen fixed for under $50. My screen looks really really nice. I can’t even on the customer service!

Ch
Review №32

Helped me fix my phone when it broke and now it looks brand new! For a cheap price and in less than 20 minutes! This store is amazing.

Ro
Review №33

Sam was so Incredibly nice he fixed my phone in the fastest time ever and the price was so good. I didn’t think my phone could be fix but I was wrong.. thanks Sam

Sh
Review №34

Loved loved loved their apple pie croissant and their amazingly good fruit tarts!!!

Ha
Review №35

I have I phone 7 and charging port was not working I went to couple of different place but all they said to change the port and then I went to mall found cellphone zone tech name sam helped me he checked And found port had dust he cleaned really good and started working really happy 😃 will recommend to all my family and friends honest and reliable thank you cellphone zone....

Se
Review №36

Great customer service.

Th
Review №37

The repair was done in a timely manner. My phone looks great. I recommend this place if youre looking for a trustworthy and affordable phone repair place. :)

M
Review №38

Great service! Repaired my cracked screen in under 20 minutes. Hands down best place in the mall to get your screen changed.

Is
Review №39

Amazing workmanship. Cant even tell its been replaced. Great price for it being an iphone 7+. And only took 20 min! Definitely recommend

Em
Review №40

So fast and easy! I called to verify price and they texted me their exact location. Done in 15 minutes and looks great!

Mi
Review №41

Hey everyone!.. I had amazing customer service 💯here at “CELL PHONE ZONE” extremely quick and very accurate if they can’t help you they will find a way to fit your needs they will not let you leave Unsatisfied 99.9 %

Ja
Review №42

Great Place to get your phone fixed! My HTC volume up button stopped working one day and Cell Phone Zone ordered the part and fixed my phone. Its been working great ever since!If you ever have any weird issues or just need a screen repair for your device, I would definitely recommend this place!

Ta
Review №43

Sam was awesome fixed my 8+ screen in less then 15min nice and clean work 😄😄😄

No
Review №44

Sam was very nice and helpful. Very quick service,too!

No
Review №45

Customer service was great. Loved the way they fix my iPhone 6s screen. Everything was so much clear and it was just an amazing experience.

Ad
Review №46

Friendly staff and very efficient. I already had thought doing an insurance claim but he was faster and less expensive than a claim with the phpne company.

DE
Review №47

Customer service needs work

I’
Review №48

Great service! Fast and friendly! Very responsive when I called, and even text follow up. Awesome!

Se
Review №49

Very nice and very fast... also the best price in the mall

My
Review №50

Sam did an excellent job and was quick and efficient. Phone looks great. Very happy with service. Thanks!!

Ka
Review №51

This place is awesome Sam did really good job fixed my I phone 7 plus screen in less the 15min love my new screen clear no color different

Qu
Review №52

Awesome customer service and very efficient. Sam was amazing

R
Review №53

Went to this guy after another place butchered the back of my phone trying to replace the glass on it. He fixed my phone in damn near 1minute flat!!! It took me longer to pay the guy after lol! Great work and great price!!

Na
Review №54

Highly recommend. Great customer service and super helpful. Ive been to a couple places before and this is the best place to get your phone fixed hands down!

Co
Review №55

Amazing service with great price for cell phone repair.

ER
Review №56

Great service and fast repair for iPhone XR. Would highly recommend!!

An
Review №57

My phone couldn’t be fixed but they had great customer service. I ended up getting a refund with a case and screen protector. Really appreciated the business in the end!

ma
Review №58

I had my screen replaced. Service was great! Definitely recommend!

Ti
Review №59

Cell phone zone is amazing. The lady I met was so nice and friendly. My phone was fixed with no delay and very well done 👍👍👍👍👍👍👍👍

B
Review №60

Sameer was so helpful with directions to the store and completed my iPhone repair in less than 15 minutes in perfect timing with my schedule. Definitely recommend!

Ed
Review №61

Thank you Sam was awesome!! Quick fast and easy phone fix!!!

As
Review №62

Sameer did an amazing job fixing my iPhone 7 Plus. It’s so clear and brand new looking! Thank you, fabulous work!

Sa
Review №63

Great service good experience. They fixed my screen in minutes no issues. Better than competitors

Sh
Review №64

Quick service with a smile and a great price. You can’t beat that. Come to Cellphone Zone in Willowbrook Mall for all your cellphone needs.

Ka
Review №65

Sam is always helpful I always come to cellphone zone for all my devices honest and reliable.

Am
Review №66

Incredible service he fixed my one plus 6t...unreal no one would touch that phone the in the mall

co
Review №67

Great work and super fast. Only took about 30 minutes to fix screen. This is my 2nd time coming and Ill be back for any phone repairs

Je
Review №68

I fixed my i phone 8 phone looks new and it was really fast fixed in less then 15min love it👌🏽👌🏽

Ha
Review №69

The service was excellent! Saved my friend hundreds of dollars and gave him more options on fixing his iPhone screen, iPad 2 speakers, and iPad Air screen! Glad to know this business exists so close to home. They have a good understanding of what their doing. I will definitely recommend to others.

Ma
Review №70

Good costumer service, second time changing my screen here and its great

Ni
Review №71

Very friendly staff. My phone was done quickly and they are the best priced. Will definitely use again.

Ma
Review №72

The fastest service I ever received and my phone looks brand new ! I definitely recommend this place 100%

mo
Review №73

Great place good deals I give this place a. 5 stars

_C
Review №74

Sam was fast fixed my I phone 6 in less then 10min great place happy😁😁😁

Mo
Review №75

Work was awesome very speedy, daughter cracked screen and on our way out of town. We went in At 730 was out by 750 no lie

Al
Review №76

Sameer fixed our 2 I phone 7 in less then 30min great price and great service love this place

O&
Review №77

Really great service got my iPhone screen fixed really fast and the lady has really great service like be this place will come back

Zh
Review №78

Super quick and good service! Would recommend to my friends!

Ja
Review №79

Convienant locations. My phone wasn’t working at all, they were able to fix it within 30 minutes. Best prices and best customer service in Houston.

Kr
Review №80

Fast as good service. I always get a good phone back and like brand new

Ma
Review №81

Very quick service, phenomenal price as well! Would recommend to anyone.

Al
Review №82

Best work in town . Representative Sam! Best in willowbrook mall across from Ben bridge !👌

Ru
Review №83

Sam did a great job! Quick service and very professional!

gr
Review №84

Good service Sam was a great help fixed my 7plus phone in less then 10min..

Ay
Review №85

They were really friendly with me and very affordable price. Really recommend this place.

Mi
Review №86

Customer service was excellent. And work was done in no time. Perfect results

ad
Review №87

The service was excellent and my phone looks like new it’s a great place to fix your phone

St
Review №88

Yassssss she fix my charger part n gave me a free screen protector I love atifa!!!!! Come see her n get your phone fix!!! Great Deals!

Cl
Review №89

Great and fast service. My phoneis working great after screen got replaced.

ch
Review №90

Great customer service, phone came out less then 20 min..

da
Review №91

Wonderful my phone looks just as new as the day I got it

Mi
Review №92

Great Service! Screen looks brand new! Would recommend coming here!

An
Review №93

Fixed my screen here and Atifa did a great job! Definitely recommed it and will come back.

Me
Review №94

Really friendly staff and fast service. I am very satisfied with my experience

he
Review №95

I got my phone fixed here today, it was a quick and easy process. I am more than satistified with the work that was done.

ja
Review №96

Very helpful and friendly. Had me fixed up in 15 minutes!

Ma
Review №97

Have a broken iPhone screen. Stop by at the booth response was very prompt to change screen. Representative did a great work. Thanks

Ja
Review №98

Sameer was great fixed my phone less then 15min and great price compare to other people in mall

ma
Review №99

Were thankful for cell phones zone there working was so good 😊

Gl
Review №100

Absolutely great service! Very fast too.

Information
11 Photos
100 Comments
4.9 Rating
  • Address:2000 Willowbrook W Rd, Houston, TX 77070, United States
  • Phone:+1 713-894-8575
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
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