Very fast literally got my screen fixed in less than 10 minutes
Walked In at 5,I paid 60$ for a iPhone xr.IT Took about 10 minutes.very pleased
Alik was really fast and so nice ! Phone was fixed under 10 mins highly recommended !!
Great service and great price. Recommended to get screens fixed!
Went to get back glass fixed, once I got it back my phone wouldn’t get a signal so was therefore worthless. They denied the problem had anything to do with them though my phone worked fine before I brought it to them. They are nice but amateurs and will FOR SURE break your phone while fixing the glass
Good and fast repairs would have given all the stars if they had called me up on time to come collect. Fair price too.
Took my Iphone to just get a screen fix. After 10mins the front camra doesnt work anymore. It was working the day before I took my phone here. They are bunch of scam and unprofessional. They will break your phone if you want to pay more to get more stuff fix Dont bring your phones here to these guys. These guys wont even offer refunds highest crook service I ever seen.
They take care you fast and got good prices my boy took 10 mins to get my phone fixed when I went to another place the took 1h 30m and still didn’t fix my phone I highly recommend this place
Highly recommend this place. Alik fixed my phone screen and charging port without a problem.
I love this place. My friend lives in Memorial and I promised her the drive would be worth the trip, and RB did not disappoint. They were professional, explained our options, gave advice and allowed us to make our own decision without feeling pressured. Thats the sign of a great business.
I was in the middle of doing some work and needed a quick phone repair. I went in and asked about the price for an iPhone 7. I was told it could be done for $65 and it would only be 1 hour. I told the guy at the register that I was in a rush and he said he could speed it up. Everything was done and looking great in less than 30 minutes. I was thoroughly impressed.
Abbasi and the technician were great in providing expedient service in my time of need Being without your phone due to damage or any reason can be very disturbing in ones lifestyle or schedule. They came through when I needed them and was generous, professional and kind and also Knowledgeable. Abbasi taught me the differences in screen quality and the dangers in bent phone frames.I will definitely keep them as a contact for referrals and use
I will give a multitude of reasons to find another repair shop. I came in for a cracked screen on an old phone (still my everyday phone) First they made me wait 2 days to tell me it was an old phone they needed more time to find the screen. Then 4 days they told me the mother board was messed up and it didnt turn on with the new screen. Brought it back with the screen 10 times worse and it not even turning. Only after me having a total meltdown did things start to change. Reassured me it would be fixed they just needed more time. Well. Here I am today almost two weeks later with a phone that wont charge anymore (charging perfectly before I brought it to them) and all my memories gone. Please go anywhere else. If you can avoid the headache do so. They store manager had the audacity to tell me you know I wanted to help because of your friends funeral, but now get out and dont come back because I didnt want to pay $80 for a phone that has no use to me anymore. To think I gave this store the benefit of the doubt. I hope you dont make the same mistake.
I went to RB Cell Repair because the screen on my phone was cracked and the phone would not turn on or light up. I went to Google to find a place close by to repair my phone. RB Cell Repair was close by. They repaired the phone by sending it off somewhere, it took 2 days. It cost $171plus tax = $184. The phone is working. The cell repair stores in the mall is cheaper $70. I didnt know that at the time. Lesson learned.😏
I enjoyed my experience with having my cell phones repaired here. The price was very reasonable and the phones looked brand new upon completion. It took them less than a half-hour to repair two IPhones with cracked screens. I also purchased accessories such as Otterbox cases that were priced less than half the price at other stores such as Best Buy or Walmart. I will be a repeat customer..
Got my phone fixed within 10 minutes with no problems at all. Everything was told upfront and even gave me a free screen protector because it was my first time doing bussiness with this place. Highly recommended.
Shabaz was excellent . He really took care of me and made sure that my phone was working properly before leaving the store. He has really good deals. Abbasi also was very nice and helpful. They both greeted me with a welcome and a smile. I would recommend this business to anyone
OMG EXCEPTIONAL service . In and out in 15mins. Nice gentleman, safe, clean space. Great prices, and outside of repairs they offer several other services. Happy customer!!
Scammers!!! Bait and switch.... Worst company experience Ive ever had! Told them I was driving 2 hours to get there so wanna make sure they had a brand new S8+ in stock that was a Verizon provider. They said they had 2 sealed in box. Went there in exactly 2 hours and they didnt have any. Instead they sold me a at&t phone that wasnt sealed in box that had to be unlocked. They said it was sealed. I watched them pull it out of the case. No clear wrapping paper and had dings on side the phone. They Said it would take less than 24hrs to get code so we can use it with Verizon.. took 4 days and tons of ignored phone calls to finally get a code. Then took the phone to Verizon to get all setup and they said that that phone cant be used with Verizon even unlocked. Took it to a few more Verizon stores to verify the issue. They all said the same thing. So now they said Verizon is lying and they just dont want to do it. They said they couldnt do anything for me. Can get a refund if I wanted to drive back. So I ended driving over 8 hours for a phone that couldnt be used and was lyed to about being new and would work. Dont waist your time here unless you want to deal with bs!
Charged me an outrageous amount to attempt to fix an lcd screen. They fixed the screen, but neglected to tell me that the phone would stay attached because the frame was bent. Then knowing the frame was bent still charged me and didnt even attempt return some of the money back. Worst place ever. I will never recommend this business to anyone!
Here is my story. First I contact them by the phone and ask how much to replace the cell phone battery. The guy answered that it will cost $45 and just need 5 minutes to replace the battery. However, when I arrived there, his coworker told me that it costs $49.99 to replace the battery. Then I told him that your coworker said $45 during the phone call. He agree with $45 and told me that it will take 1 hr to get the job done. And I told him again that your coworker said it only takes 5 mins to replace it. And this guy agree with me again. After this two issues, i dont think they do honest business. When I ask him to replace the battery in front of me, he told me that he need to do it in his work place which I am not able to see it. The question is, if they are not honest with me with previous two issues, how could i trust them? And how can you believe that wont hack your phone? Dont recommend this store.
Pretty decent place they try to over charge on somethings but good on time got my front screen replaced in 10 minutes.
Ruthless Scammers! Buyer beware, Stay away from this place at all costs! I specifically asked the sales representative about the price of the Iphone XS max and was told that it was $1,000. I came in the next day to make purchase, he said he couldnt accept any debit card, just cash. As a person with common sense i asked why, he mentioned that he doesnt want to leave any traces of the transaction, which i found very odd. i still proceeded with the transaction on my end, because i desperately wanted the phone.To make a long story short, i ended up wanting to sell the phone, and was told i had to pay off the balance with AT&T . this took me by surprise because the salesman failed to mention this, i called them non-stop, only for them to state that they switched owners and they cant help. so i was stuck with the bill. Worst mistake of my life.
Bought a phone 70 days ago refurbished and LCD went out, went back in good faith to be helped out and said I would have to pay almost the same amount that I paid for the phone. $200. As a returning customer I thought I wouldve been helped. Also now theyre saying they dont sell refurbished phones. I am confused.
They fix your phone well for a good price and very quick!
I went to this place to simply replace a cracked screen on my iPhoneX. This next morning my phone would not turn on! When I returned the next day to inform of the sudden mistake, the representative would not take ownership for his faulty repair! He attempted to charge me an additional $120 though he forgot that he’d initially told me the cost would be $80 for HIS MISTAKE. I paid the money per dire need of my phone, but I am warning everyone of their unethical practices and poor business practice. Avoid at all cost to avoid spending unnecessary money and getting the complete run around for their ghetto operation!
Johny was very helpful. We went to the store to get my screen fix & to purchase a phone case & earphone... it took the amount of time they quote (30 min) was met & the screen was repaired nicely! Johny also gave me good advice on the earphones & charger to purchase .. very helpful & friendly!
I walked in today with a severely cracked screen and I came back less than an hour later to what looked like a brand new phone. They did an excellent job on the repair PLUS they all have really outstanding customer service and very good prices. I have absolutely no complaints about them. For the best service at a fast place this is the place to go.
They repaired my daughter phone and left crumb of candy under the screen I just payed hi. Ti REPAIRE
They don’t answer the phone
I fixed my broken phone and tablets. Great Services from the team. Johny is professional, honest and takes good care of his customers and ensures top quality services delivered even in the busy Saturdays. I am very happy with the services and will definitely return when needed. Strongly recommended.
This place is awful. They broke my phone even worse than before and still tried to charge me when it was marked unfixable
I came in for a screen and charging port repair for my iPhone 7 plus, Johnny was super courteous and helpful. The repairs combined were done as cheap if these other Groupon deals. GREAT SERVICE! SUPER FAST REPAIRS! AMAZING DEAL! Give them a call!
It gets tough at times to get a cell phone repair in Houston when your phone is continuously draining out of battery. Thank god I found RB cell repair. They offer a very speedy service. Keep it up, guys.
I would recommend this place hands down!!!(: The service is amazing! Since the moment I walked in the lady assisted me, got me taken care of! Not to mention Johnny! He is such an awesome guy and so sweet! Thanks to everyone here for their service! 😊
I love RB cell repair. He is very nice, I love his smile and his job. He fix my phone is good and faster. Everything cheaper than that you received. Good phone now. Thank you.
If the 5 stars review doesn’t say it all! let me tell you these guys are the business! No games best pricing and good vibes. I drive about 17-20 miles passing countless cell repair shops to go see Mr. Johnny and Big Sean!
I cross 1,000 stores coming all the way from 1960 in humble and Rob cellphone was dedicated to give me the customer service I deserve! Johny is the man! They fixed my wife phone for a great price! I went to many other places and they do a bad job for a very high price! Thank you johny! I highly recommend these guys
Excellent service. I came in to fix a cracked iPhone 6s Plus Space Gray screen. I was told the amount and time to come pick up the phone. Everything was smooth. Very impressed.
These guys are life savers! I thought my phone was a total loss but they were able to fix my screen and now it works just as new! They were very professional and quick. Definitely would suggest you go see them!
This place is great! Shawn and Johny are very personable and kept me company while my phone was getting fixed, and they replaced my cracked screen and LCD with no problems. I would recommend this place to anyone needing any kind of phone repairs done.
I Had a super experience in this shop . My XSmax has screen was broken - Abbasi fixed it and in no time and the price was so reasonable and the service was so amazing . Good job guys
FRIST TIME HERE! And i love it, they are the nicest people and fixed my phone with no doubt. Really quick and decent prices for all iPhone! I really recommend coming here if I need any screen fixed. Ask for Johny and Shawn!
As far as repairing my broken screen and the time it was repaired, I was satisfied. When it came to customer service, I was less than pleased.My phone screen was broken for months (literally) before I decided to take it to these guys to have it repaired. My phone functioned the same with the broken screen, my screen was the only issue. After having the screen repaired, I can no longer use my Bluetooth through my car. It will connect, but is making a clicking/static noise.I had never left the parking lot so I went back in the store to report the issue. They told me that the screen had nothing to do with that and maybe it was my car. Well my secondary phone connected and functioned fine, and the repaired phone was working before the repair, so Im thinking maybe something was was bumped or nicked during repair.One of the techs seemed to be offended by my report and his actions were less than appreciated. No one offered to re-seat the screen or anything to see if the problem would resolve itself. For almost $100 to repair a screen, you could at least offer to re-check your work to ensure your customer is fully satisfied. I can repair my own screen, which I should have done, but customer service will keep me coming back to an establishment, which now, they have blew it.Ill keep referring my friends to the shop on Richmond.
I have been a customer for a year now and will continue to be a very loyal customer, because all the five times now that I have broken my phone because I dropped it, shattered the glass and ruined the interior, it blacked out and would not power on.....Jhonny saved it every time!!!He fixed it and got it to work perfectly!!! I am very satisfied with his professional work and great service! He and his staff are very knowledgeable and provide excellent customer service!I highly recommend them! I have never had any problems or issues after they repaired my phone; It has always worked perfectly after they repair it.
Very quick and friendly service. Took care of what I needed with no hassle. Will come back again when I have phone issues.
SCAMMERS I will never take my phone to be serviced there again and I AM A REAL customer but not anymore. Their attitude sucks and they act like they don’t want to be there But they are quick to give you a quote and then take your money. They don’t give refunds by the way.
The Team at RB are all nice with a very clean and friendly store. The Location is easy to find The Price and Service was OUTSTANDING. Check these guys out you will be impressed.
I’m greatly thankful with RB Cell Repair for their help on fixing my iPhone 6! They have the best deals in town with no doubt, and get their work done within minutes. I definitely highly recommend everyone to come fix any broken iPhones. I feel like I have a new phone!!
My screen and lcd was messed up due to my baby dropping it on concrete. I went on and his service was friendly/great timing. He even gave me a great deal. I would recommend him any day to anyone. He is legit.
Very unprofessional. My Sister dropped off her phone on Saturday, Monday here phone was not ready and he was still giving excuses. She had to go back home to another state with out her phone. There was 3 other people in the establishment who was sitting at the computer and on the couch smoking from a bomb - Dont know what they was smoking - but it was unprofessional. They do not know how to fix a phone. The guy Johnny kept saying This is a 200$ job - I told him - he need to take it off Groupond for $40.00. Ended up ordering the Screen and taking it to a good repair person to finish the job. Pleases, Please tell every one you know to steer clear of these people. They are a SCAM!. If I can give them -5 Stars - that is what they will get.
Johnny and Shawn are the most patient and and welcoming consumers I’ve ran across in a long time! Very sweet and helped with ALL my needs!! Definitely recommend them to anyone that needs phone services!!
The price i got for my tablet was great until the day i bought it on that night it started getting malfunctions like the tablet kept turning off, unresponsive touch screen and when the tablet is half charged it will go to 0 percent and just randomly go back to a higher percentage i call five times already but no one answered i sent an email i went to their website yet nothing so my experience of customer service is bad and as for the device quality is poor the only good thing was the price. Changing review once my problem is solved.
Super fast service literally saved my weekend!!!! Fair pricing excellent customer service from beginning to end. Comes highly recommend!!! I screenshot his card to all my friends and family and social media. Pleasure doing business with you Johny!!!!
Went to pay my fathers phone plan they did not put in the system that we had already paid or something because my dad wouldn’t receive calls we tried calling someone and it said that our service was inactive and the phone number is correct on the receipt
Great services awsome people. Best deals in Houston. My first time shopping and it will not be my last. Johnny was very helpful and patient. 5 star store in my book
Best experience! Really quick and reasonable pricing! Def will recommend to others ☺️
Shawn was super helpful... OMG... They fixed my phone the same Day! I will definitely be using them in the future
Very phenomenal people. Met all my standards. Attended and solved every problem with superb customer care and service. Highly recommended...Shay
Great service. Bought a Groupon for a screen replacement. Brought the phone in and it was repaired in 2 hours, just as he said it would be. Fast service and Samsung screen is as good as new. Highly recommend and Ill return.
2nd time coming back price a little high due to covid but he cut me a good deal and threw in a case
Johnny was Fantastic! I came in a bit frustrated because I couldn’t find the location, and Johnny completely made up for it! I left happier than I tho got possible. Great service, great attitude and great prices. Thanks Johnny!!
Friendly service, almost no wait time. Very affordable too. When you go ask for Johnny!
Johny has great customer service. Prices are fair and work was performed and completed in a timely manner. Highly recommend for your next repair.
Service was awesome. They were very friendly. He told me my phone would be ready an an hour, it was ready in 45 minutes. Very accurate and convenient. I will shop here again.
These people are very fraudulent,i went to change my phone LCD screen,my phone was in perfect condition except for the screen,the moment i got back my phone, the phone kept going off every two minutes,i went back there to complain,instead of em to check what might have been wrong woth it in the process of fixing the screen,they told me i had ba3 problem(a phone that was completely fine before i gave em,I went to another phone repair shop and the guy opened the phone right in my presence,and showed me the screws that was missing from the battery a missing battery plates,i guess they wanted me to come back and pay 50 bucks and all he was gonna do was put back the screws and charge meIt felt really bad..please dont go
Went in on Saturday to get my I Phone 6 repaired and the service I received from Moe was awesome! I highly recommend RB Cell Repair! I give them a 10+..
I negotiated with them over the phone yesterday to get an item, and came first thing this morning to get it. THEY DID NOT HAVE THE PRODUCT and OPENED 35 MINUTES LATE. It was sold the day before I placed the phone call.This is my first review of any sort ever. Give someone more professional your business.
The best cell phone repair shop North of the border. The employees are very kind and accommodating to all my needs. I just love the friendly atmosphere
The service was awesome! The repairs to my granddaughters cell phone was done professionally, and in a timely manner and they had Groupon so we got a really good deal.
This place is wonderful, they have great service, fantastic phone cases for either phones that you need. If you need your phone fixed, this will be the best place to come to. Hands down!
Service was quick and the gentleman was very polite. He took his time to explain exactly what was needed to repair my sons phone.
Those guys are above and beyond! Very professional customer service, and work ethics, unbeatable prices and get things done at no time! Thank you guys and most definitely you have my business from this point on!
Again, great service, fast and good price!Shawn and Johnny were very nice and open to negotiation!
RB Cell Repair is hands down the best cell phone repair store in all of Houston. They have great service and are quick at repairing your phone. I recommend this place to everyone who needs a screen repaired.
Lovely service, very helpful. They were able to work with me.Definitely guaranteed to fix any screens!! Love themmm! Great place!
Fixed my cracked screen in an hour. Fast good service. Shawn and Johnny did a great job!
Great repair! Done within an hour! Friendly staff and great price! Come get your phones fixed here!
Wonderful store. Good service. Johnny is the kindess man i ever met. Shop here more. You wont regret it
These guyz are awesome. Especially Mo. Great customer service. They hook you up in a timely fashion for a reasonable price.
They were awesome! They fixed my phone in about 1 hr! I will definitely come back.
They are big liars. Says different price on web. When you go there you see what they say is lie. They try to fool you. Think everybody stupid. Even one star is much for them.
Had a great experience here. Affordable and reliable. Talk to Tahseen! He will take care of you.
Terrible wouldnt recommend buying a phone from these guys are scammers will take your money phones arent worth buying had bought a phone with them two days later phone was saying searching had to take itt back to them to let them know about the situation 3 to 4 times was given the run around Everytime and Everytime I went and got my phone they say they fixed it and nothing has changed phone still is searching wont be going back to these guys lesson learned
Customer Service was fine. The phone was back to its original condition and working probably and thats all I asked for. They are pretty quick as well.
Roe took care of my shattered IPhone6 screen yesterday. Within 40 minutes he had it looking brand spanking new!!! I couldnt be happier with my choice to go here!!!! He explained everything throughly and his professionalism was outstanding. I Will continue to go here for all my cell phone needs. I even picked up a brand new case for my phone for way less than those mall vendors or anywhere else for that matter.
Johnny is awesome he is very nice and took his time explaining everything to me about the phone repair .He not only fixed the issue in record time .He also helped me with an issue on another phone . I live near spring and its completely worth the drive all the way down to this shop to deal exclusively with Johnny.
Love this place!!!! IPhone 6 s plus screen was crack!!! And they were able to fix it!!! Very affordable!! Fast pace!!! My Second Time here. Johnny and Sean were awesome!!!!
Very fast and affordable service!! Most importantly, quality of workmanship is exceptional. Highly recommended!
Great customer service. Great pricing and excellent repair done on my mobile device. Johnny thanks for the hook up.
Very good service, quick, easy, and very nice people to handle your phones! come check out! Affordable prices.
Cracked my iPhone 7 Plus screen bad. Like glass pieces missing etc. So I looked up the nearest phone repair places and RB Cell Repair came up. Called and they told me I could come in or drop the phone off. They fixed my screen in less than 40 minutes for a fraction of what other repair shops were charging. My phone looks brand new and I couldnt have asked for better service. Thank you guys.
I only gave them three stars for the fast service. other than that when they gave me my phone the plastic was burnt off at the top and bottom.. the back door to the battery was all yellow and brown and it was not like that when I gave it to him. he said he didnt touch the back that they only touch the screen.. but seriously? I know how my phone looked when I gave it to him and he even inspected it before and took off the vack door to inspect it! i told him that and he said it was probably the machine. ..I wouldnt go back. they did an okay job on the screen.. I can see the tape they used on the inner screen and so far its staying.
Johnny was sooooo helpful. He did everything he could for me. Got me in and out in less then an hour and for the LOWEST price he could. Best place to get your phone fixed !!!!
Sat outside waiting for them to open at 10amNobody came at 10AM.Nobody answered their phone either.If you want to operate retail space you had better keep to your posted hours.
Very fast and effective. Just like new. Love it. 5 stars
Very quick and fast great prices. Phone worked like new after lcd and glass replacement. Cheers
Very bad store. I took my phone to this place for battery problems. At first they said to come back and pick up the phone in 40 minutes. We came back about an hour later and the guy said the phone still wasnt finished and to come back the next day. So we came back the next day and the guy said that it still wasnt done and that it was gonna take a few days and he took my number to call me when it was done. So we wait like a week and they have yet to call, so we go in and he tells us its been done for a few days and that he just forgot to tell us. So i come home and immediately charge my phone because they said it was dead and to just let it charge. My phone has been charging for 4 days now and has yet to turn on. It has been about 2 weeks since i have been able to use my phone now and i dont recommend anyone coming here.
Shawn and John have amazing service !! They really helped out a lot when we came to get my phone repaired. They were the nicest guys
Thanks! Replaced my iPhone 5 screen & it looks great now. Like new. Polite staff, decent wait time & perfect screen.