I have gone to this location for several years and they have great service. Each time I have gone to this location the employees have always go above and beyond to help me. Today I went in and Andrea Gonzalez helped me fix my problem very quickly and was very friendly. I just want to say thank you to her for making this process easy!

Ana was super helpful as always, she has helped my family from this location for the past few years now

This location is great make feel you are in home.Andrea have great customer service skills fantasticOwner ship.

I went to this relatively new store with a bit of a dilemma to say the least. Narsha was able to fight the runaround the systems was giving us. She knew who to contact and how to get results. She never gave up! All this while running her store answering other customers questions, answering phones, talk about multitasking. All said in done she invested 4 hours in my crusade to have a useful phone. I am so impressed with her professionalism as well as her two young associates. She a customer for life....

In a time when customer service and professional salesmanship are rare and missing, Ana makes it look easy. She is super educated in the phones and the process of transition of providers. Ana is a blessing to the company and so eager to help with her big smile and great attitude. Thank you so much Ana!!!! You are awesome!!!

Robert was extremely helpful.Edit: Robert also might have used my account to write this review. But it’s cool because Robert was extremely helpful.

Ana was awesome. My favorite representive at this store. Always ask for her!

Very satisfied customer!! Ana was incredible at helping me switch from AT&T to Verizon and upgrading my iPhone. She was patient, attentive, a real pro. Definitely worth it the switch. Would recommend to anyone!!

Ana at the Verizon store on Clear Lake City Blvd was so helpful in helping to lower my bill while assisting me with wise choices for my devices. She took so much time working with me. I highly recommend her for any of your needs with your phone and I-pad devices!

Excellent customer service! Ana went above and beyond to take care of our phones upgrade. Highly recommend this store.

We had great experience. The representative, Ana, and the manager, Nirja, were very helpful, patient, and explaining everything in clarity. We were completely satisfied and we switched from another carrier to Verizon.

Ana is very competent, thorough and helpful. Always love doing business with this location

I just had the most professional service st the Verizon store. My representative Anna was absolutely awesome. She helped me get some great items, om very pleased with all she did for. Great job. I highly recommend . Thanks Anna

Wow! Ana and team are amazing. Smooth, friendly and professional customer service. Thank for everything, it was a pleasure doing business with Ana and this store.

Went in to ask if I was getting the most out of my plan and Ana took the time to explain to me that I would be able to save some money with the current plans. She was very knowledgeable, saved me money and helped me a ton!

Called and talked to Ana when I realized that the Verizon store closest to my house was only open on weekends due to COVID. We desperately needed an upgrade to my husband’s iPhone and my JetPak, she took care of us immediately...no appointment necessary. Service was better than we ever received at the Pasadena store. Seriously, go to this store and ask for Ana!

Ana was very knowledgeable and knows her stuff. I enjoyed the time my wife and i spent with her. My wife is puerto rican too so they bond good! We get our phones here all the time

Come to this location and ask for Ana. She’s amazing at what she does! All my billing issues were finally resolved

Anna was very patient, knowledgeable, helpful and friendly. She answered all of our questions and made sure we got the best deal available. Thanks Anna!

I came in for an issue with my phone and not only did Ana fix it immediately, she was so kind to me and so patient the entire time. She even offered me some cool accessories to go with my phone. I really appreciate her desire to help and how knowledgeable she was when it came to my questions and concerns. 10/10

Everyone in this Verizon store is exceptional! Everyone is extremely knowledgeable and works for their customers to get things right if their is any problems at all!! We will always come here!Highly recommended you coming here. Can you hear me now???:)

Ana is courteous and professional. Here knowledge helped me make a good choice.

Always a great help when in need! Specially since I’m always in there bothering them! Ana always has a great attitude and gets you in and out quick!

I switched 6 lines and purchased 2 new devices at this location this past Black Friday. I’ve regretted it ever since. I was misinformed about accounts and now it turns out I don’t get to use any of the rebates that were the whole incentive to switch! I’ve only had to call Verizon corporate five or six times to straighten out the “mess” these folks initiated. They sell the equipment - make their quotas - and then it’s “good luck with Verizon”!! Terrible customer service.

Anna at the Clear Lake City Blvd store was phenomenal! She was thorough, understanding, patient, and genuinely cared for our best interest. Cannot thank her enough! Go see her! I know she can help you too with her YEARS of experience!

Amazing customer service! This store is great! Ana was so patient with me. I didn’t have to be in the store a long time. I came and said exactly what I wanted, and Ana made sure she got me just that. I love this store.

Ask for Analyce, she’s great! She was very helpful, explained everything thoroughly so that I know exactly what’s going on and what I’m paying for. She was generous in making suggestions and even made herself available while off the clock, for my questions. Thanks again :)

Ana was the seriously the best!! She not only went into detail and broke down our full plan but she had the best personality. We would definitely be back at this location!! The best customer experience ever.

Ana was so helpful. Great experience switching over.

Just want everybody to know that Anna our sales consultant is absolutely awesome very professional and right to the point and really helped us 100%. She is great thank you

Fantastic customer service! Glad we made the trip. Ana really knows her stuff!

Ana was so awesome. We are a technically challenged family and she was so patient with us and helped us like we were family. I will literally drive an extra 15 minuites to go to this store every time. THANK YOU ANA.

Super easy upgrade process. Ana is very knowledgeable.

Great location !!Wonderful atmosphere and attention !!!

Your rep Ana is amazing! I’m so glad I chose this location. And to think expected my experience to be a lot more complicated than it turned out. Great service!

Ana was great help and very knowledgeable. Five stars

Ana did a amazing job making sure I was taking care of today. Just had a couple questions about my bill and she got me all taken care of

I had been experiencing issues with my iPhone for a long while and I’m grateful for the customer service at this store. Your rep Ana was helpful in resolving all issues. Keep up the great energy!

Ana was awesome. Spend a good hour helping me set up my new phone. I went from android to iPhone 11 Pro max.

We went to purchase a new phone and to add a new line to our existing account. Ana was amazing, professional, knowledgeable and patient, she answered all our questions and explained the different plans thoroughly she stayed past closing to accommodate us. We were very happy with the service and the purchase.

Dealing with Ana was by far the best experience I have ever experienced when coming in to this store. She answered all of my questions and was able to break down into more detail for me to better understand some of the answers that were given. I am beyond satisfied! Definitely recommending!

Oh man where do I start?! Ana was so helpful! She was extremely knowledgeable of the features the new iPhone had to offer. I have to admit I was a bit skeptical about buying this product at first but after showing me a few neat tricks on the device and answering all of my questions I was sold! She exceeded my expectations. Thanks Ana!

Ana was great. Transferred my stuff without a problem.

Definitely happy that I bought my phone here, I’m surprised you guys were even open. Ana was very professional and super helpful! Great location

Ana was great. Smooth transaction 👍🏼

I have been with out a phone for weeks before coming to this wireless zone location. Who knew it was so difficult these days? But the young lady ana helped thoroughly throughout the process. Amazing customer service. If you go to this location ask for ana to assist you.

I liked Roberts excellent assistance.

Never thought I would get this much into iPhones but I love my new one now. Thanks again Ana for helping me choose

A lot of Verizon locations have been very difficult with me ever since the quarantine, so it’s a big relief to finally receive the help I needed. Very satisfied with my visit at this location. Thanks to my rep Ana for helping out.

Ana was very patient with helping me find the right phone for me. She answered all of my (very specific lol) questions and got me exactly what I needed. Great customer service!

I’ve been with sprint for quite some time and I needed a change and I decided to make a switch to Verizon. I really do appreciate Analyce with her help. She did an outstanding job with helping me purchase a good phone.

Anna was great, very helpful. Thanks

Ana was super nice. Best customer service I’ve experienced in a long time. I’m very happy with my new phone

Ana was great!!

This is the place to go for excellent customer service as well as other retail aspects. The is a much, much shorter wait time than the nearest Verizon retailer and the owner and staff are much more patient to hear your needs and are ready to respond in a way tailored to you. They are very knowledgeable of the phones and the financial implications. I would not go anywhere else.

The store is a bit out the way for me, but it’s definitely worth the drive for the service! Thanks so much Ana, best customer service

Ana set up my 79 year old dad on a basic plan with military discount. He is super happy now. We were about to switch bad to at&t. But Ana made our experience worth it. Do not go to bay brook location. Their employees have nothing on the experience I had here with ONE PERSON.

I came in and ana really helped me, i walked in with a broken iphone 7 and left with a iphone 11 with no issue!

Robert was excellent.

Ana helped me through everything I needed to get done and she was very professional going about it. Highly recommend!

I came in to upgrade my plan and hopefully be able to get a new phone. Your rep, Ana quickly helped me through the process and got me set up.

Thanks to Ana for getting me the best deal possible with the 55+ loyalty plan. Definitely saved me a lot and my service is great!

I’m very satisfied with the service here! Thank you Ana for all your help! Loving my new iPhone

I love my new iPhone, I’m happy to finally have replaced my old 6. Big thank you to Ana for being kind and professional!

All of the issues I had with my bill were cleared up on my visit. Ana was very patient when helping me. I appreciate the amazing service!

Very glad to have my phone behaving like normal again!! It had been super frustrating. Thank you Ana! Great rep

Excellent service. Ana was kind, professional, knowledgeable and most importantly she was dedicated to see the job completed with satisfaction. This store has consistently made me want to return for any phone needs.Thank you Ana for your wonderful service.

Just ordered a new phone through Ana. I’m very impressed that it came in a timely manner. Great and speedy service!

Ana set up my dual sim and got it running good. I appreciate all the help, this a good location to visit!

The pandemic has been a very stressful time for me and my family. Every seems so difficult fir no reason that I’m actually shocked with how easy-going my visit to this location was! I love my new iPhone, thank you again Ana!

Ana was very helpful and patient! I had been getting frustrated with the service I was given at a different location, so I came here. I will definitely be returning to this location thanks to Ana and her professionalism and knowledge. Loved her!

I was super against change and I had a iPhone 6s. Ana got me a iPhone se and I’m now a happy camper. She transferred all my stuff

Lizaya was awesome. Helped transfer everything for me

Ana is what makes this store so great! She’s very helpful and friendly! Ask for Ana

Ana is so sweet and helpful! She kept a very professional attitude and seemed to really enjoy her job!

The young lady at the Houston store on Clear Lake City Blvd by the HEB was super helpful moving the SIM card from my old iPhone 8 to the new iPhone 10 so that my phone would work. That’s the reason I went into the store, but there’s more. When I said I was going home to figure out how to move my contacts from gmail to my iPhone she offered to help make that happen. What took her 2 minutes would have taken me 10 times as long just researching the proper steps to take. I really appreciated her willingness to help and do it with a smile. I’ll be doing all of my cell phone business at the Clear Lake store from now on.Satisfied customer.

Had an easy time getting my plan changed. Great customer service from Ana, I love my new plan

This location displays good customer service. Thanks to Ana for assisting me

Big thank you to Ana for assisting me with getting my family new phones! Amazing and speedy service!

I love my new devices. Ana was helpful and knew her stuff!

I had been having issues with my phone being stuck on startup. Ana took a look at it and resolved it within minutes. Ever since it’s been doing good but I’m definitely coming back if I need to!

So happy with my new iPhone. Thank you Ana for being informative and helpful

Came for a phone and got just that without a huge hassle. Thanks to Ana for all the help she gave me!

Nirja was fantastic, I could not have asked for better service. I will drive out of my way to go to her store.

I’m definitely loving my new devices, you guys will surely see me again! Thank you Ana

Ana fixed the issues my iPhone had. This location is amazing! Thank you!

My new iPhone 11 is amazing. Thanks Ana for helping me get it

Ana was a true treasure to work with! She knew how to calm down this irate customer and fix the issues I had. Had an iPhone that was defective and she fixed the problem instantly. Thank you so much Ana!!!!!

Big kudos to Ana for maintaining a professional attitude through these COVID-19 circumstances, and frantic customers like me. This store never disappoints

Originally went to a closer location to get a quote for a transfer of over 5 lines. Got a quote but still had many questions. I called this location and the General manager was super informative over the phone, answered all of my questions, Which is the reason why I decided to come to this location.When I went in to the store AJ helped me immediately when I walked in. He was AWESOME!! Gave my family and I the break down of absolutely everything and figured out the best way to make all of our lines work and get the best deal available.Definitely recommend asking for him!!Thanks AJ we can’t wait for our phones to arrive!

I enjoyed the experience at this location. Everyone is extremely nice and welcoming. Ana was my Representive and I will be coming back to speak to her with any of my questions.

Just purchased a s20+ from this location. Definitely amazing service here. Thanks to Ana for getting me through my purchase.

Quality Verizon store. I was very impressed by the customer service! Thank you to Ana for helping my get my new devices.

Just switched from T-Mobile to Verizon. The service is wayyyy better! Thank you Ana for switching me over

Ana sold me my hum, iPhone pro max and traded in my old iPhone 8. I love my new phone and even though I barley know how to use it, I can go in and she answers all my questions.

Analyce was very patient and knowledgeable. I got my son his Apple Watch for Christmas from her. The store was very busy this day and she took the time to explain everything to me clearly so my purchase was smooth.

Ana is very knowledgeable of the promotions here and was patient explaining to me. Superb work ethic.

Thanks to Ana for helping me out, my girlfriend loves her new phone ‼️

Recently got the BOGO deal that came with the free iPhone 11. Thank you Ana for informing me!

I came into this store to have Ana check my device to see why the back camera wasn’t allowing me to take any pictures through the back camera, only selfies.She gave me 3 options........ To take the phone to the apple store to see how much the repair would be for my phone, upgrade options and my deductible for a device if I decided to go with my insurance.Even though I didn’t buy anything, Ana was the most informative Verizon Representative I have ever been with. This location was as professional as corporate. If not even more professional. I recommend Ana for all my phone, business and service needs!