A great place to shop for cars, get service or parts. I have bought 3 cars here. The buying experience is fast and performed by knowledgeable staff. Most everyone on the Mossy sale side has been there at least 5yrs and some over 20yrs. They have one of the larger service operations around with 32 vehicle bays in the main shop. I am told they are the largest part distributor for Nissan in the south west. The collision department is unique as well with a pair of million dollar down draft painting booths they can factory paint and handle full restoration jobs on just about anything. Things like this matter when you see dealerships that change names every few years or you walk in and the whole store is barely 20yrs old with a few months of sales experience. When I shop I want product knowledge, good service and people who will remember me and be there for help when I need it.

👎😡Terrible experience and waste of time. Old salesman mentality, bogus dealer fees. They advertise $21,999 for a 2013 Mercedes ML 350. I have my own financing. I show up and test drive so they add $1,990 of dealer bogus fees, documentation fees, plus TLL. My down payment of $1k, included I’ll pay $26k hmm are we in the year 1995. I do t want the traditional extra 3-5 inquiries on my credit, that’s why I got my own financing. The salesman is insisting on submitting me to more banks, completely ignored my Capital one pre approval letter. Typical bate and switch. We’ll make your down payment or trade disappear in paperwork. I hate price haggling. Let me talk to your manager, stressful, aggravating negotiation to pay a commission sales person. I used to work at plenty of car dealerships that’s why I got out, the sales games, back and forth. I’m going back to Carmax or Carvana. No wonder all those old style dealerships are out of business. 😡🤬👎oh plus the car has a deep cut on the rear passenger door, paint from another car, inside consul defects, radio electric bottom corner, scratches and other paint dents and dings. Not expected perfect but not beat up either. Drove 1 hour and wasted time and gas smh 🤦‍♂️

Roger Lopez, my service advisor was great. He has given me updates often to let me know where my car status and has delivered way earlier than expected. Definitely place to go to have your Nissan services done.

Even though the service on my car took over a week, Derrick was super nice and communicative throughout the process. He did an awesome job!

Excellent customer service and prompt service attention. The technicians attended quickly to my car service and two recall notices on the same day; the wait was minimum considering what needed to be done. Waiting area was well attended and the dealer even offered to partake of their employees free lunch during the wait.

I came in for a Safety recall. I had to wait a little bit but the staff took care of me. The guys vacuumed and washed my vehicle. It was much needed! Thank you!

Great service! I went for a recall and oil/filter change, multi point check and carwash were complementary! Sergio in service area knows his business! Congrats and keep it up!

Always a great experience the wait is a little long but every time I have gone they have been honest and are always willing to give options. Rates and prices are very comparable to quick lube shops. I have been helped by 2 service associates Trevor Lily and Segio Gonzalez both who are very professional. We will definitely continue to bring out vehicle to Mossy Nissan.

Before all else I was recommend to go here by a Co-worker. On July 6, 2021, I drove into Mossy Nissan in hopes to get help with the nail in my tire. I had never been to Mossy Nissan before but since it was much closer to where I was verses going to Central. A guy came out and asked what brought me in today and I proceeded to tell him that I had a nail in my tire. He said okay maam give me a moment. I waited over 10 minutes and was the only person in line. Eventually he comes back and asks me if I had a protection plan. I told him I was leasing my car and that I did have a protection package. He then tells me that since I had not purchased my vehicle from Mossy that it would be $35 or I had to go to Central. The lack of customer service is that makes me never want to purchase from Mossy. I did not know that all Nissans did not run hand and hand. Its not about the policy its about the principle... Its all governed by the same company. He could have attempted to make sure it was safe for departure but instead he showed no signs that he cared. I TRULY hope that if his mom, wife, daughter, sister, etc., in his family was to go a service station in UNSAFE WEATHER CONDITIONS that someone would show more generosity. Upon my departure, the bare minimum he could have done was gave me air in my tire to ensure that Id make it to Central. I did indeed drive my car on 14 PSI to Central Houston Nissan where Im familiar with everyone there and where I know that Im going to get nothing less than the most outstanding service !!! Where at Central I found out I needed a brand new tire.

Derrick who helped us at Nissan was very helpful and efficient in getting back with me and letting me know all that was found needed on my truck. I appreciated his time and efforts plus having a clean truck when I picked up. Thanks again

I bought my car at Mossy Nissan 5 years ago and have done all my service appointments here. I have always been very satisfied. I recently had to have major repair work done and my service advisor Todd was very helpful, patient, and kind. I even received a small discount, which really helped with the total payment. I greatly appreciated that.

The Service Departments report states I have 6/32 left on my tires. The tires are Pirelli Scorpion tires & have only been driven 2700 miles. The specs on the tires state 12/32 & are guaranteed for 65,000 miles. The tires have been driven 2,700 miles & Nissan says they are 50% worn out. By actual measurement the front tires now have 12/32 & the rear 11 1/2 32nds. This tells me they were not even actually checked. If the report is that far off, how can I trust any thing this service department recommends.

The best experience I have had at a Nissan service location! I really needed some repairs done on my car before a long-distance trip and they were able to find the parts to fix my car on time. I received text updates throughout the day on the status of my car so I knew what was going on. Their prices were also very reasonable. I am very happy that I went to this location and have highly recommended their service to my family, thank you!

The service center at Mossy is very efficient. Theres a nice waiting area, and everything is very clean. They had my oil changed, tires rotated, state inspection completed, along with a wash and vacuum in less than an hour and a half.

Great customer service. The wait was a bit long but the attendee kept me informed during the process. My car was returned washed and ready to go.Wish the coffee offered was better tasting but overall great place.

Vanessa Parada was amazing. I came in knowing that getting another car would not be a easy process for me due to my situation. She took the time to break down all the information and tell me what was expected of me to trade in my car. Vanessa went above and beyond to help me get the car I really wanted, and I thank her for that. I love my rouge. Mossy took the time to actually helped me and I am glad I went to them. Mr. Chris Gee was efficient with finalizing my sale. Thank you all for your assistance. I was very nervous to purchase a car during this pandemic.

Had to get 4 tires Roger was very helpful and awesome.

From the beginning of my first visit the service reps were awesome. Rafael was very helpful and showed interest in my concerns. I was expecting the car to be in for a while but was surprised it only took about a week to get a new transmission in. The technician that worked on the car did a fantastic job and left my car running like new. During a test drive a car in front lifted a tiny piece of gravel from the road and chipped my front windshield, without me having to ask they replaced the windshield with a factory quality one. Fantastic service. Will definitely return.

This dealership made the car buying experience more enjoyable. Our salesman Rudy R. was a total professional and completely a pleasure to work with.

I went for a check due to expiration of TX vehicle registration. The employee of Mossy was already waiting for me at the scheduled time. It took me only 30 minutes until car was checked. Most surprisingly: car was washed and cleaned inside. Perfect and thanks!

Excellent Service - service team member are very professional yet community friendly - they care for people especially during these trying times - Hardly any dealership will give service with complimentary car wash any more with oil changes - THANK YOU for giving back to the community!!things were handled in a timely manor, which tells me when you have great team members you have a great Leadership team/CEO/Owner - MOSSY NISSAN you get a 5 Star - Again THANK YOU !!!!Dont take my word for it come check MOSSY NISSAN out for yourself -

Marco and Mike were so great in helping me find the car for me. I had such a great experience with them. Marco made sure we knew exactly what was going on during the process and made us feel right at home. He knew exactly what kind of car i was looking for so it made it so much better!

The service team here was nice and courteous. I felt like they listened to my needs and were very accommodating. Huge thanks to Sergio for taking the time to properly take of my vehicle. I will return in the future.

My advisor was great. He was straight forward and was attentive to my questions and concerns. I will definitely go later this month to see him.

I received an Inspection, oil change, tire rotation, and purchased two new tires paying over 700 dollars. After which my car would shake at Highway speeds. I took it back and they said I may need an alignment at $199. Way wasn’t this resolved when I bought my TIRES! I went somewhere else three of my tire were so out of alignment it would have damaged my tires quickly. After paying over $700 to have my car serviced and it not be drive right is unacceptable! No, don’t think I’ll be coming back anytime soon!

Omg where can I start. I had an incident on freeway whereas i couldnt help but I ran over some debris on freeway. My whole exhaust came from the undercarriage. 1st of all when I called the lady that answered your phone was no polite and concerned. My 2nd call Marcus answered also concerned and welcoming. When I got there he was great very professional and assisted me with everything. Took me step by step on what was going to happen. I had a great experience with my awful situation. I think my vehicle is in good hands.

$2,000 added to the price of a used car for Door cup guards but good news they discounted it to only $1,500 just for me! What a scam and a dishonest way to do business

I am super excited for my new car! I want to thank Rudy, David, and I think he was a manager of finance I don’t remember his name but they helped us and they’re perfect with costumer service. Rudy he was very patient and helpful to get the car I wanted. He deserves an award for being so nice and super helpful! I left extremely happy! He was very clear about prices and the terms. I’ve met horrible sales agents and he’s one of the best I’ve encountered!

I was due for service. My service agent, Trevor Lilly, did a fantastic job keeping me informed during the process. I enjoy working with him when I need to take my car to Mossy Nissan.

Edited review:Robert did amazing job for me. I went there About a week ago for a recall on my rouge, and the radar, cruse control and emergency break were not working after they do the recall, that cost more than $2100. While Nissan headquarters decline my request, Robert forced Nissan and did it for free.

I had the most welcoming experience with the salesmen Romel. I love my car and am happy that I decided to come to Mossy Nissan. Be back after my first payment dont want to brag too much. I recommend Mossy Nissan Dealership for your next car..

The experience of buying a new car went extremely well. My salesman was Mr. Abraham Adedokun. He was never about just making a sale. He really wanted me to be completely satisfied with my decision. He knew that I would be looking at other dealerships and had no problem with that. I looked other places over several months and returned to Mossy.

I like it.. professional service.. got an oil change.. they went beyond my expectations.. even wash my car .. defective coming back for all my car services here.

I had a great hassle free experience. Very informative and customer oriented.

I brought my car to get the safety inspection. Rafael, the service representative, asked if there was anything else that my vehicle needed; I said no, then he said he would check my information and told me to wait in the customer area. He said the car would get the inspection done in the allocated time and he would let me know when the car w as ready. I had also the opportunity to greet Rudy, our salesman, he asked me if I had been been served and if everything was going well with my car.Very courteous and professional service.

If you want a quuck, easy, painless, professional place to buy a car then go to Mossy Nissan. My last two Nissan were bought at Mossy Nissan. I explained to my salesman what I wanted to do, my budget and he delivered. The sales manager came and spoke with me personally instead of the games other dealers play. Bottom line, my next Nissan purchase will be at Mossy Nissan.

I want to thank Derrick for making the purchase of my daughters Sentra easy and stress free! Before going to Mossy, I purchased my daughter a car from another nearby dealership and when she drove it off the lot it broke down, it was a disastrous experience. I was extremely stressed when I arrived at Mossy but Derrick immediately gave me reassurance by showing genuineness and standing by his word unlike the other prior salesman at the other dealership. I’ve always dreaded dealing with cars salesman, but his professionalism put me at ease. He went above and beyond to ensure that we got exactly what we were looking for while staying in the budget I proposed. Derrick showed excellent customer service and I greatly appreciate it! I’d also like to thank Mike for also working with me in a very professional and reassuring manner! Both are great people who showed that they truly care about their customers!Thank you!

Its been a while since Ive needed any service on my car and Mossy as always provided excellent customer service. Sergio was the service advisor that assisted me with my vehicle service. He was very friendly and answered all my questions.

I was in for A/C checkup on my extended warranty plan and the prompt attention was exceptional. Mossy has always provided best in class service on the Armada we purchased from Mossy. It truly make a difference with service support that there is no other place I would want to purchase my vehicle. Thanks for your support.

I recommend Andres Galindo. Great service and helped us with all the question we had ask. 10 out of 10

Excellent service, made my buying experience actually enjoyable. Will be back to business in the future and will refer people to mossy nissan!!! Went above and beyond!!!

I want to give a huge thank you to my sales person James! He was excellent from the beginning to the end. James was able to help me find a brand new Nissan that was within my budget and help get an amazing offer on my trade in. Thanks to James, Mossy Nissan, you have a customer for life!

It was a very pleasant experience. Rafael helped me and I appreciated the effort he put into helping me understand what was going on with my car. He went over and above what I was use to. When I got in my car it had been cleaned thoroughly. This was one of the best experiences I have had.

Asher and Romel were very friendly and responsive without being pushy. We went to dealership looking for a Murano SL and to get true walkout pricing during 1st visit. After going to multiple other dealers we returned to look at a Murano Platinum. Their competitive pricing and customer service was what sealed the deal. I would definitely recommend anyone looking for Nissans to visit Mossy and ask for Asher.

I recently took my 2015 Rouge to Mossy Nissan to get my oil changed. I am always impressed and highly satisfied with my Service Advisor Trevor Lilly. He makes it a point to always go above and beyond, and ensure that my experience servicing my vehicle at Mossy Nissan is great one. It feels awesome knowing that I can walk into a place of business already knowing that I will be taken care of. He is the main reason why I continue to trust Mossy Nissan with my vehicle.

We bought our first Nissan Titan yesterday! My husband and I do not particularly enjoy the car buying experience due to all the back and forth and sitting around and waiting. But Derrick M. exceeded our expectations! From my first conversation with Derrick M. over the phone, I felt like I could trust him. He was very upfront and honest with me over the phone and even though I threw a pretty aggressive offer at him, he was willing to entertain it and help us to get the best deal possible. Before ever going to Mossy Nissan, Derrick was able to negotiate with us over the phone in order to save everyone time. It was the most efficient and most pleasant car buying experience ever! I highly recommend you ask for Derrick when you are thinking about buying a car! Also, Chris in financing was very efficient and informative. Overall, I highly recommend Mossy Nissan! Thank you, Derrick!

Ashar was very helpful and was an all around pleasant person. He knew I was on a major time crunch and made sure to have everything ready that he could before I arrived. When we ran into a bump he made sure to do his best to alleviate the issue. I didnt feel pressured in anyway, which is a huge plus in my book! When I got to financing, Alfonso was also amazing.

My initial experience at Mossy Nissan was nothing short of exceptional. Hence the extra star. I had been looking for a Dodge Challenger Hellcat for quite a while, and they had the exact car I was looking for, at a price I liked. I spoke with Romel Lopez, and really enjoyed working with both him and Melvin. Unfortunately, that is where my great experience ended.After signing paperwork, and paying for my car (in full), I was informed that I would need to wait 2-3 days for the check to clear the bank and then I would be able to pick up my car. Okay, makes sense.After confirming with my bank that the check had cleared, I was then told that I would have to wait until the finance people were in the office to verify. Okay, also makes sense.I called on Monday, only to be told that they dont actually have a way to check if the check had cleared, and that it would require paperwork from my bank to ensure it had gone through properly. No problem, got the bank to send over verification and thought all would be good.Not even close. I then get a call telling me that there is some 10 day waiting period that I now have to wait out in order to get my car. This is where is becomes unacceptable.Working in the customer service sector myself, this is no way to treat a customer. Had I just been told up front that it could take up to 10 days, things might make (a little more) sense. But, instead I have been fed 4 different stories. So as it stands, I have signed and paid for a car they are not willing to release.At first I would have been MORE than willing to suggest Mossy Nissan to others, but currently Im borderline not even willing to tell people where I bought my car.

David, was great and professionally honest. Nice environment .

The Salesman Jonas Batista provided an outstanding support, explaining all details related to purchasing process, as well as vehicle differentials.

I bought recently a new car. The process was smooth and quick starting from browsing inventory to signing contract. I will definitely recommend Mossy Nissan dealer

Rafael was excelent, service performed on my vehicle was exceptional!

This store is very unprofessional. The young ladies who answer the phones for the service department or extremely rude and unhelpful. I stopped coming here once because of this treatment and now I see that I will have to make that a permanent decision. I will not be treated like trash where I spend my money.

They quoted me $1200 to replace a mass air intake sensor... because they needed to take it out and reprogram it... lol that line might work on some people, but Im actually an engineer, and I know better.. anyway I replaced this myself less than $100. I mostly asked them to do it out of convenience, but am pretty disappointed that this is how they try to take advantage of people.

Everyone was great and very kind!!! They treated us like family made the whole experience wonderful!!!

Great service and staff. Derrick Muhammad was super helpful.

Recent brought in two Nissan vehicles to review the integrity of their internal components, inspection, and perform recall work. The experience was turnkey, friendly, and professional. My service advisor is Rafael Molina. He is great asset to the organization. He is courteous and professional. It was a pleasure to work with him and he handled all service needs with patience and care. Well done!

Excellent and on time service - also thanks for washing my car with vacuum at no charge.

Honest and upfront Salesperson. Very knowledgeable about the inventory. Great customer service and prices you cant beat. Finance Manager was Awesome and got me a better rate than my Credit Union was offering. Sales Manager was willing to negotiate some and all were happy in the end. From start to delivery was under 3 hrs even with a trade in. Highly recommend. 5 🌟s.

My experience at Mossy Nissan was absolutely amazing! Customer service was a 10+! Mr. Abraham went above and beyond! He is a very professional, calm and collected man, who knows how to do his job! More than pleased with his assistance! Thank you Mr. Abraham!

Great service in sales and finance. Would recommend to anyone.

Great experience with Mossy Nissan Service - Sergio Gonzales was terrific.

I had an exceptional experience with Mossy Nissan. Raphael was my service person and I highly recommend him. He went over and beyond to ensure I received affordable yet recommend service on my vehicle. Raphael is my forever service tech. He has the right personality for this type of work.Thank you Mossy Nissan for having Raphael on your team!!

The Collision department here are the best ones around. The quality of body work is unmatched. They really take their time with their work and pay attention to every little detail. Ask for Everardo and his guys. True professionals and specialists. 10/10

Horrible! Took a whole day to “diagnose” my car. Charged me $150 + 16.23 fee for nothing! The only thing good I can say is they gave me Lyft to work. But left me hanging on the way back. I had to call and leave a voicemail for an update Bc 5 pm was getting close and I needed to figure out what I was gonna go to get home.

From the Service Dept to the purchase of a new vehicle. Our experience was EXTREMELY great. This experience was the easiest most streamline of any vehicle we’ve purchased. No hassle, allowed to take our time looking at different vehicles. We will gladly refer Mossy Nissan.Thank you again!

I sold my 2020 Nissan Kicks but can’t seem to get my Gap refund. The car was financed with Ally and I have been getting the run around for 3 months trying to get my money. If mossy offers to finance your auto with Ally forget it. Further more do not finance with Mossy they are sharks. I’m file a legal complaint against both companies for what they are doing.

Best auto purchase experiance EVER! Saleman did a wonderful job, negotiation of the right price was fast without get hurt. Financing process was also quick and easy without excesive harrasment to add services. All process took only 2-1/2 hrs. from arriving, for a test drive to left with my new car. Thank you.

Mossy Nissan was a surprise for my wife and I. David Suba helped us with the car we had come to test drive and assisted us through the sales process. The staff was friendly, the entire facility was clean and the sales process straight forward. The haggling before the deal was closed was typical of car dealers everywhere and that bit of theater is the only thing that kept me from giving them a 5 star rating. Keep being great David!

Scheduled oil change and tire rotation. Needed a bracket for my front plate and purchased one in the parts department. It was attached at no charge for me and done very nicely. Everyone here is always nice and my service was completed in less time than I was told. I came from a small town and thought the service department here would never be as easy and efficient as was the small town dealer. Yall have put those fears to rest. Always fast and friendly.

If I can give 0 stars I would! I am one to never complain but this has to be documented! The WORST customer service I have EVER experienced while trying to buy a car! To say the least Romel Lopez was very unprofessional & blindsided us during the entire process of “buying a car” & just all over gave us the run around! We were told to come in to sign paperwork after working out all the kinks or so we thought, only to be told that the car had sold right underneath us! No answers either! Besides that it was a first come first serve! We also had no idea someone else was interested! No communication & very unprofessional! Very nice to know now that this is how customers are treated! I do not recommend doing business here, just a nightmare experience!

Excellent service and dealership etiquette from Abraham.Thank you for the new Truck and hospitality...

Got updates on the status of my vehicle and the rental process was smooth and easy.

I take my Nissan to the dealership for regular maintenence and service. I have been very pleased with the service the dealership provides. After every visit I always get questionaires asking me about my service experience. This time I received three requests to to answer surveys. I would prefer not to get questionaires after each and every visit.

Made an appointment… July 8th. I was here 10am-1pm (3HRS) for an oil change, inspection, fix headlight… just various maintenance issues. And to have a sun visor replaced (a part that was ordered June 2020 - yes, ONE year ago). Paid over $200 for the headlight to be fixed. I’m back today July 24th. By appointment again. I was here at 8:30. At 9:30 was told that a headlight connector had burned out. At 11:30am, part still not here, was told “dunno why it wasn’t caught last time. Can’t change the past.” Well, no, I can’t change the past, and maybe I should take my car to a private mechanic next time because it seems my $950 is not important to this dealer.

I handled the purchase of a new Nissan Armada for my kids before the moved back from Japan . When I drove away with the car I realized there were no floor mats so I turn around and go get them. Now that they are back they were trying to get to know the car but there are no manuals. In addition there was an error code I wanted to look up. The salesman said he wasnt sure if the managerwould authorize the purchase of a manual and to go by Auto Zone to get them to interpret the error code. He said he would let me know about the manual. I gave him a week and called back and still can not get a manual.

Roger went above and beyond, awesome customer experience!!

Derrick Muhammad is knowledgeable in the Nissan brand and my experience was the absolute best ever!!

It was perfect. Vanessa was awesome and very easy going.

Reasonable prices for five star services! All staff is polite and helpful, the place has very comfortable amenities for customers while they wait for their vehicles, with an automated machine that pours free Starbucks coffee (and yes, they also have free wifi). We thank our service advisor Rigoberto for all the attention he provided to us today. Definitely bringing our SUV back to receive further services.

Work was completed professional and on time. Very pleased with the Service.

They definitely worked with what I had to offer. Still SO happy with how everything turned out and I’m in love with my new purchase! Everyone was so nice!!

Cesar was our salesman and he was wonderful. He was very helpful and knowledgeable, immediately honed in on our concerns and what we were in the market for and showed us different options without any pressure and helped us get out the door quickly.

I brought the car in for a routine service or roadworthy service as I am going on a long road trip. The service Advisor was very attentive and was eager to explain what is checked with the multipoint inspection along with the other service items I had mention. Rafael Molina, the service advisor was genuinely concerned about the previous oil change I had and took the time to go to the car and double-check the sticker, and also set all the alerts. I was very pleased with the attention I was given. Thank you!

Roger Lopez has very good customer service skills and kept good communication during the whole process, job well done.

I brought my husband’s car because the AC went out. They were very attentive when you pull up to the service department and helpful in telling us what specifically was wrong with the car, which was great because another place had quoted us an extra part that was unneeded.Like all dealerships, the part pricing is normal but the labor cost is outrageous. We will order the parts and have them installed elsewhere.➡️ The point of my 3-star review is that when I dropped the car off it would either be a 2-3 hour wait or they offered to get me a Lyft to go home. I’m glad I chose the Lyft because we didn’t hear anything back til the next day. But I also hate that I chose the Lyft and didn’t just get my husband to pick me up, because I was NOT asked a preference of non-smoking and I have severe allergies and asthma and have always been sensitive to cigarette smoke, so that ride was TERRIBLE. I was on the phone when I got in and had to quickly hang up because the smell was just sickening. Most of the time I held my breath and breathed when I had to. It was just really bad. Worst 15-minute drive ever!!!

Great experience, attentive and thorough, Trevor Lilly, my Service Associate always looks after me very well, highly recommended.Philip Scroggie

The service staff is hilarious!!!! Great service and FAST service.

These guys always been professional & exceed my expectations! Ive had multiple dealings w Sales, Collision, & Service department and ALL have been A1!Kirk Verret helped me w my most recent purchase and it was a painless and great experience.

I took my vehicle for a detail, they executed the job so well and extremely fast! I will be returning

They try and get you what you ask for minimal games fair pricing enough said

Great customer service from all, confortable waiting area. And just an over all awesome job!

Kirk was his usual professional self, always does a top notch job. I felt very disappointed in the pricing and that even as a long term customer, the dealership was Piling On with additional fees in an already difficult time.

I had the pleasure of dealing with Melvin Watson Jr. who was very professional, dedicated and courteous. Melvin was very considerate of my schedule and offered to help me with even delivering my vehicle to my house. He did an outstanding job keeping me inform along the way online as we worked our way to an agreement with the purchase. I wish that other places had a salesman that are as honest and holds their integrity high such as Melvin does. Youll should be happy to have him on your team!!!

Todd was a great service manager. I would recommend him to anyone. He was upfront, knowledgeable and helpful.The biggest issue I have and why I am no longer going to recommend Nissan not Mossy Nissan is because of some used car manager that put a sub $10k value on our 2014 pathfinder that was in for warranty work. That manager put Isaac in a poor spot of presenting a number that was so far off base that it was insulting. With in minutes of leaving the dealership I was able to get an offer over $13k and finally settled on a sale price of over $14.5k.Your manager should have said, we can’t put a value on this vehicle as we currently have plenty in our inventory. That would have been more of a respectful response than the number Isaac was asked to present to me.I’m hope that the reason you all came up with that number was your current inventory, and not wanting to add another 2014 pathfinder to your used car inventory. I hope that it is not a sign of the overly financial health of Nissan North America or Mossy Nissan. Come on Mossy, you should have more confidence in your service department, you just put a hand assembled new “sub assembly” in it.All the best,-Nathan

Had a great experience with our salesman, Rudy, who helped us trade in our Mercedes for a brand new Nissan Maxima. He listened to what we needed and made the overall experience very smooth and easy. I would highly recommend Rudy to anyone who is looking to purchase a vehicle! Also wanted to compliment Brent in the finance department. He was very efficient and quick throughout the process. He offered us different extended warranty packages that was suitable for us and never once made us feel forced to purchase.

Derrick was AMAZING and wanted to make sure I didn’t drive away in clunker I drove in with, not just from a sales stand point but from a safety. I’ve definitely been sharing my experience with others

This place takes good care of you. Even give you delicious Starbucks while you wait.

Test drove a used Subaru Outback and took it to be checked over by a third party. It passed with only a small fluid leak, probably oil, not surprising for a vehicle with almost 90,000 miles.I did another inspection when we got back to the dealer and found the rear bumper cover was missing all the fasteners, i.e. it had most likely been replaced. I was a little bothered that no one disclosed that.When we sat down to talk about the final cost, their sheet included $1495 for a Protection Package that had already been added and was non-negotiable. We looked on multiple online car sites and the Mossy Nissan website and could not find any mention of the package or the additional cost. So disappointed to be tricked by such a scam. Call them before wasting three hours of your time and $140 for a third party inspection to make sure they do not sneak their protection package into the sale.

Roger (service department) was great, very transparent about costs and texted when I had limited availability to talk on the phone