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South Houston Nissan
11911 Gulf Fwy, Houston, TX 77034, United States
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South Houston Nissan
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La
Review №1

I am very pleased with the overall service provided. My truck was repaired in a timely manner especially considering other collision shops were backed up. The only complaint I have is the lack of communication with my rep therefore I would call based on the days she told me my vehicle would be ready but every time I called I felt as if I was a bother to her. Other than that I am satisfied. In addition, the service provided when I picked up my vehicle was excellent. Thank you!

Ta
Review №2

Great experience. I took my car in because the brakes were making a loud noise. They took there time to drive with me as I explained the noise and now it’s a few days later, no more loud noises. I’m glad I trusted South Houston Nissan because they did an amazing job and I feel comfortable taking my car here in the future.

M
Review №3

I would like to thank Nick and all the associates that were involved for helping me get my 2021 Nissan Rogue. I’m super excited thank you South Houston Nissan I 100% recommend them. Thanks again Nick

Jo
Review №4

Great job! Mitch is super friendly and took care of us from start to finish. Good communication and the car looks great. Highly recommend.

LA
Review №5

Exceptional experience with my service advisor, Mr. Lawrence Mouton. The first time the work was completed as to the initial diagnosis, however the problem still occurred after retrieving my vehicle. The service agent was able to have a tow company bring my vehicle to the dealership and provide a rental car in record timing. How amazing to have all those services put into place to ensure exceptional customer service.Mr. Mouton followed up to inquire about any additional questions and services needed. I can tell that Mr. Mouton values his job and his customers. I truly appreciate his attitude and workmanship to ensure that he provides the highest level of service.It’s with great pleasure to be at ease knowing someone knows their job, is committed to their job and values the customer all around experience. It’s been a pleasure working with Lawrence Mouton at South Houston Nissan. L. Cole

Ke
Review №6

Amazing service from start to finish. JD and the staff from Nissan took care of my needs and got me going home in an instant. This was probably the fastest service I have had to experience getting an oil change. Will be coming back again. 5 stars!! You won’t regret it.

Sa
Review №7

Josh greeted me as I got out of my car. Very courteous and polite! Great service!

Ol
Review №8

Mrs. Betsy Basilio my sale consultant is the BOMB love, love, love ❤ 😍 💖 ❣ 💕 💘 her very nice and great listener that understands customers concerns. NOT AT ALL PUSHY INTO BUYING A VEHICLE!!!! LOVE. LOVE, LOVE that about Mrs. Betsy Basilio!!! Need more sales consultants like her. Lastly, the financial Mr. Jose Reyna is AWESOME very fast and proficient in getting customers in and out, dont prolonging in staying at car dealership all day. The bonus part of it that hes well groomed smell good as well his office. OMG!!! What a man who take care his self and keep his surroundings clean smelling good 👍 I like that in a man. I had a very nice 👏 experience in purchasing another vehicle over 7 years. The only downside of it I wish Nissan had more to offer in different discounts and a lot perks for your bucks in making large investment, but overall I Thank-God 💘 for the 2 workers assist me through this process.Thank 😊 you Nissan for your business!!! God bless 🙌 all the workers 🙌 that make it happen for customers like myself.

Da
Review №9

My father and I had the pleasure of working with Mike, and he was incredibly helpful and did his best to meet our car needs! He was very patient with us and helped me find exactly what I wanted. Everyone at this dealership was very welcoming and did a great job in helping us!

Es
Review №10

I feel that I have developed a relationship with the South Houston Nissan Team. Since day one, each staff person I have come into contact with has been pleasant, professional & helpful; always providing great service and assistance with my needs and requests. I have returned to Nissan to purchased my 4th vehicle now (within the last 5 years), and each experience has been great!

Ph
Review №11

I forgot the name of my guy who helped me this past Wednesday morning. I came there 7am and he was all smiles. Greeting me from the time I got there, and asked me if I needed anything from time to time. I’d have to say it was the best service I had there and I’ve been coming there for years. He had good energy, never pushed me to get extra services done just explained to me what was recommended. I would recommend Houston Nissan to everybody !! Thanks for making my day better !! Beth

Dh
Review №12

Came here for the first 5k miles service of my 2021 Nissan Rogue. Joshua is a good guy, he made sure everything gets taken care of in time and kept on updating us about a vehicle service updates while we were waiting.Excellent customer service and experience I must say!

de
Review №13

The dealer helping me was thoughtful and I really appreciate him point out what service I need to done to my car sooner rather than later.

Mi
Review №14

Ben was awesome today… Made sure there wasn’t no stressing and did everything thing he could to make sure I got into a nice car. I highly recommend him if your looking for a vehicle.

Je
Review №15

Horrendous customer service. They took advantage of my Spanish-speaking only elderly parents. They talk sweet to you and afterwards good luck trying to get any questions answered. Once they make their commission, youre no good to them. My poor mother tried contacting them multiple times over the phone and in person and everyone, including the manager, Leo, just turned her away and told her they couldnt help her. I called customer service through Nissans website and they told me that they should have given her the customer service number at least, so that they could help us straighten out our issue. We wasted 1 month trying to get guidance from the people who said we could count on them for anything afterwards and nothing!Furthermore, when you sign with them they promise free oil changes for a month. That was also a lie. They charged me when I took my moms car and also to clean the interior, I paid $103. When I got the car back it was the same as when I dropped it off. Everything was just as dirty! I cant believe they accepted the money knowing well they didnt do any cleaning, so basically I paid $103 for an oil change. Do not shop here. Go to a different Nissan dealership. You will regret it if you buy here. Theyre hypocrite, money-hungry, incompetent, rude and terrible at customer service, especially Leo, the manager at this location. Jose J. Reyna, also absolutely no integrity.

Vo
Review №16

I am quite particular and have very little patience for car salesmen. Ben was able to pick up on this and dealt with me accordingly. He was not pushy or overly persistent. He was thorough, responsive and displayed EXCELLENT customer service. Jose in finance is a good guy as well. They took very good care of me - will definitely refer others.

fe
Review №17

They sold me a very good car. Salesman Ben Fordham was wonderful and Enrique in finance was awsome.

An
Review №18

My salesman Ben was very patient and helpful throughout the whole process. I was very indecisive and I had been searching for a newer car for a few weeks. He was excellent and I will definitely send him all of my friends and family. Thanks Ben

Eb
Review №19

I was approached in a reasonable time upon arrival. The service advisor was very friendly and professional. I received information on the initial full point inspection report. The car was ready in good time and in a clean condition. I was very satisfied with my experience.

So
Review №20

Joshua at South Houston Nissan was very friendly, helpful, knowledgeable and greeted me with a smile… great customer service. I will definitely continue to get my vehicle serviced here.

Gr
Review №21

I have been going to this dealership for about 3 oil changes now. The service Advisors are very informative and professional. Courtesy atmosphere. I have been enjoying taking my Rouge to South Houston Nissan. I’m about to take my Rouge to get some well needed services and trust South Houston Nissan to do the job. This past service was a oil change, rotate and balance and an alignment. My Rouge drives superb! Thanks South Houston Nissan!!

ri
Review №22

So Im only leaving 5 stars because my salesman will was great he did a fantastic job. I definitely recommend asking for will he wont let you down! Mike the director was good as well he told me he would beat my banks interest rate witch he did by my surprise. Now the only thing I didnt like about buying from that dealership was all the really high hidden fees that you find out about after you start making the deal witch almost made me wanna walk away but working with will and Mike we was able to make a deal!

Ad
Review №23

Justin Morris and the whole team at South Houston Nissan were phenomenal! We came in there unsure of what we wanted and left with the perfect vehicle. They went above and beyond to meet our expectations and set us up with a beautiful 2022 Pathfinder. We absolutely love it and they drove it from four hours roundtrip just to get the specific one we requested. Definitely recommend getting next vehicle from them. Thanks Justin and South Houston Nissan!

Je
Review №24

I scheduled a routine oil change. Upon arrival, I was immediately seen, was told upfront how long the service would take, and shown to the waiting area. The waiting area was clean and comfortable. The wait time was shorter than expected. Checkout was a breeze. I especially liked the complimentary carwash. Overall, it was a pleasant, hassle-free experience.

Sy
Review №25

Awesome service. Joshua is a great service advisor and went above/beyond to answer all my questions.. In and out, comfortable wait.

Ad
Review №26

Nayeli got in contact with me and asked me what I was on the search of, by the time I got to the dealership she already had options lined up for me within my budget and needs. The process was easy and faster than what I imagined. The final steps with financing with Jose was even more pleasant, they even helped me find the right insurance so I could drive away with what is now my car. I am beyond grateful and would recommend anyone looking for a new vehicle to go to them! Thank you guys 🙏

We
Review №27

Well personally the gentleman that TRIED to help me was very nice, cordial and genuinely sorry he couldnt help me. His manager on the other hand is what you typically find in used car lots . Due to some recent personal events my credit has taken a hit, so a salesman may have to work a little harder to get the deal financed and done but when the sales manager wont go to bat youre done and that was the case here.

Jo
Review №28

Easy and fast service, made an appointment the evening before and when I got there Ana was already waiting to take care of my vehicle. Ana made the experience great, she walked me through everything that was going to be done and also recommended services that my wife’s car needed. The work was done fast, and to top it off they saved me some time by washing my wife’s car. I’ll be visiting again once my Titan needs service.Thank you

J
Review №29

Needed my transmission and ac worked on. Kept me informed. I will definitely come back in the future for anything I need help with

Re
Review №30

Great customer service experience, if you have to wait there they make sure you are okay. Waiting time hour, hour in a half. They recommend needed services but don’t push it on you like other places do.

Jo
Review №31

Lawrence took care of me a few weeks back, and wanted to share my experience. I came in needing to get my vehicle serviced. Ive been here several times, but no one has left a lasting impression like Lawrence. Very professional, genuine and overall a very efficient and transparent when it comes to whats going on and what can be done. Didnt come off as a pushy sales man the way other dealerships do when I get other vehicles serviced nor did he get annoyed when I rejected getting a rim replaced which had a dent. I got it replaced somewhere else and they broke my sensor and left a seal out that caused the tire to leak air. I came back in with him to get it fixed, and helped me out. Lawrence showed sense of urgency and concern for my vehicle, which means a lot to me.. I will absolutely be coming back to them and I have my preferred service advisor moving forward. Thank you Lawrence, someone give that man a raise.

Ba
Review №32

This was my first time visiting. My goodness I was delighted by the friendliest smile. Made my day.You guys really rock when it comes to service.I moved here from Northwest Tennessee, trust me you put my old Nissan dealership to shame.I am now one of your customers.Thank you thank you for the exceptional visit.I will definitely recommend anyone to visit for their vehicles maintenance.

An
Review №33

I felt that I had some issues with my transmission. So I went to the Nissan dealership to check it out, and sure enough I had to replace my transmission. It wasnt nearly as bad as I thought it was going to be though because it was totally covered by the factory warranty so I didnt have to pay anything. It only took a couple of days to replace too. The service was really good and quick.

Ka
Review №34

Mr. Marcelle was great and very helpful. He provided SUPERIOR service to me and made me feel at home. Thanks for the great customer service and hospitality.Trina Hooper

Th
Review №35

Very friendly service. Efficient and accommodating to the customer. I received a complimentary oil change and car wash. It was such a blessing. I will definitely return!!

La
Review №36

This was my first time at this location and I am glad I was staying in the area! Jermaine was amazing help and his customer was superb!! He’s great at what he does.

Ca
Review №37

My service advisor Lawrence Mouton was awesome! He was on top of it and quick to take care of everything I needed. Great service from the service department and I will continue to go there for my vehicle needs.

C
Review №38

Although my sales reps were great I am Absolutely livid with the service. I purchased a vehicle with a Crack on the windshield with a promise to fix in my contract. Needless to say it has been 4 months or more and still not fixed! My calls and text messages are being ignored. Roman Cordova nor the managerhas made no attempt whatsoever to keep in contact with the status of when this will be fixed. Therefore I highly do not recommend purchasing a vehicle here.

Mo
Review №39

It was a great experience I loved the free wash and vacuum. My only complaint is that they took a while but other than that it was perfect. I would definitely come again but I will be better prepared on the wait time.

Ja
Review №40

I would have never purchased from this dealership if I knew how they truly treat their customers. Especially, GM’s! The mgr that promised with a will is no longer with the company and neither is my salesman! I’ve used the same salesman for several years as well as vehicles. If I could put zero score or negative score, I would. I tried to resolve an issue that was agreed upon at the sale for over 3 1/2 months and has never made contact with the GM. Storm. Does not respond to messages or emails. Always want you to go through a third-party. Really sad how they think they can get away with taking advantage of women. I do love my Nissan Rogue Platinum, but it is minus the ventilated seats I was promised.Unhappy customer!Janet Chiasson

G
Review №41

Joshua R. was really great! I will continue to come here to get my maintenance done!!

Ru
Review №42

We called from San Antonio about a specific truck. I called and scheduled an appointment, then called 2 hrs later to confirm. Drove here and spoke with Mike. He was so transparent and just overall good people. He showed us respect, went above and beyond in my opinion to maximize our trade value and got us more than anticipated for our trade! We were able to drive off the lot within a few hours! Thank You Mike for all you did for us! We are forever grateful!

I
Review №43

I had the pleasure of being assisted by Ben. Please look him up when you stop by. He was not only most helpful, but he knows what hes doing. Also, we had to go back and forth to finance a few times and he was really good at easing the slight embarrassment and I got my car.Thanks again Ben, you rock!

Lo
Review №44

J helped me out and is hands down the only reason I made the effort to come almost an hour from my home to drive out to south Houston Nissan. His reach is pretty far, otherwise I would have gone to any other place that would accept me. He worked with my budget and actually spent all day trying to figure out what vehicle would best fit me. He showed me vehicles that I asked for and didn’t convince me to get more than what I could afford. Really nice guy and great service. The only thing I had an issue with was lack of communication with service department. When I went back for my oil change they were confused why I was there and asking why I wanted it for free, i had the paperwork so it was resolved but if I didn’t have that then there would have been nothing they could do. Mario from service helped me out and is also a really good guy, they didn’t make me feel bad for not having knowledge. I’ll be going back to refinance when my first year of payments are up and I’m happy to get the car I got. First vehicle that has A/C and all the windows/doors work. I absolutely love my vehicle and will continue to keep it for as long as I can. Thanks J, and thanks Mario, you guys are great at customer service.

Vi
Review №45

Matt was very professional and got me in and out quickly. Although I had to have an expensive repair because my car is older, I knew they had the knowledge to fix the issue. I liked the fact that I got my quote electronically and able to approve electronically. They fixed my issue within two days of dropping it off even though it was an engine issue. I’ll definitely use this dealer for difficult repairs.

Am
Review №46

Ben is a great salesperson he was very patient with my sister!! He called her back immediately with a car that had just come in the day before because it was the perfect car that fit right within her budget. I will definitely buy my next car from him as well. Thanks Ben!!

Ai
Review №47

These two were great (names and card below) . Thank you! Got me a 2nd car loan with bad credit . Was honest from the jump . No problems was told what I was approved for and had a deposit walked out with a vehicle. Thanks Billy and Will. They are super professional, clean environment and everyone in their even down to finance was laid back and down to earth. When you go to get your new car tell them Aisha & Roosevelt sent ya!

Ma
Review №48

Horrible place to do business with. I bought a car 2 years ago and everything was smooth, this time around the deal fell through and now I cant seem to get my down payment($10,000) back. According to them only the person that took payment can refund me. Stay away. Adriana was my sales person.09/24/2021...What is the point of me calling the main number the receptionist knows my husbands number now and refuses to answer the phone.

Yo
Review №49

Will, Malcolm and Jedidiah were excellent. They worked so hard and diligently to make sure we walked off with a great deal on a car. I will definitely recommend Nissan to my family and friends.Thanks guys you were awesome!!!!

Ju
Review №50

Ive been back and forth from this dealership since I bought my vehicle. The car was not cleaned like they said it would be while I sat in financing. They didnt give me a spare key the first day and a tire sensor went out the day after. They checked my tire and told me to ride on it and it would fix itself, not true. The day after that they didnt have what ever it is to fix it. This is the fifth trip to South Houston Nissan. It would have been more convenient to buy an RV and park there before I signed for my Nissan. This is the second car I purchased there, I had no trouble with my first car and it wasnt even a Nissan. Take your money elsewhere or look into moving next door to this car lot if you buy there.

Di
Review №51

I went there to purchase a SUV. I was planning to trade in my vehicle. When they took my vehicle for an appraisal, my things were in the seat . I had a scratch off ticket on my clipboard that had won $20. It was gone, I call to let them know that someone working in that department stole it. They told me they would look into it and never called back. I was going back today with my husband to purchase a vehicle but with this kind of service no way. Hide your item if you let them appraise your vehicle.

Ad
Review №52

They were very friendly and to the point. They helped me out the moment I walked in and didn’t give me any excuses. My credit score is very low and I was able to walk away happy with a new car. I went to a Nissan dealership last week in CA and they gave me a lot of excuses and couldn’t work with me at all. I highly recommend coming to this Nissan.

Ta
Review №53

Needed a decent vehicle that was reliable for work, Sam was patient, nice, & showed some cars, he worked very hard with his manager to get me a great deal on a used vehicle and paid in cash due to my circumstances.. good guys and they earned my business. They listen and treat you like family! Happy with my Honda Fit and THANK YOU SO MUCH! YOUVE A CUSTOMER FOR LIFE. THANKS YALL ROCK!

Th
Review №54

Ms. Sanchez is the best Sales Consultant. She made the process extremely easy, and the Finance Manager is a prior veteran who handled everything honest and true. No issues at all. I recommend you ask for Ms Sanchez. She keeps it real. She treated my son and Wife like Family. Always going out the way to make us feel at home.

Wi
Review №55

The Service Manager was very informative 👌🏽

Be
Review №56

Great experience every time we purchase a vehicle. Purchased 3 vehicles in a little less than a year and the reason why I keep coming back is the great service here. Everyone is always nice with a smile and best of all they are really easy to work with.Brittany in service is always super helpful as well as Lawrence and Frank. I have had my service done here for all 3 vehicles and all I can say is everyone is very friendly and helpful! Love this dealership!

Ba
Review №57

Joshua Rios is very helpful and professional. He’s super nice 👍! Excellent customer service!

Ro
Review №58

Complete JOKE and lie. Don’t fall into their marketing prizes, rewards, and FALSE ADVERTISEMENTS. Event headquarters flyers you get in the mail aren’t real. You drive into the dealership to find out you aren’t a “guarantee winner” like the flyer says in bold letters at the top. Test drive a vehicle and asked salesperson about the vehicle and every response started with “I don’t know”. Plus the employees don’t know who the dealership director and owner is. Sure! I would love to work for someone I don’t know! Sike. I’m sticking to the Ford brand.

St
Review №59

I saw 2 2020 Rogue Sports on Car Gurus that were available at South Houston Nissan. I called, made an appointment to see them, shared many emails about the cars/my visit. I made it clear I didn’t want to waste my time nor their time and needed to make sure the 2 vehicles were there. I was assured they were. Received an email prior to leaving letting me know Carlos would meet me for my “VIP appt”. I got there on time, and was greeted by a girl who looked bothered to help me. Felt like I was at a nightclub due to the unnecessarily loud rap music. Carlos finally came out and had NO idea he had an appointment. He passed me off to Edwin. Edwin had no idea about these 2 cars. We went to another area where the music was still thumping, more rap. I told him I could barely hear him. He went off in search of the cars, low and behold they weren’t there. Probably never were. I waited about 20 min while Edwin was on a wild goose chase. He returned trying to up sell me a 2021 Rogue. I got up to leave and he never tried to stop me nor make it right.Never go to this dealership unless you want to be treated as an after thought, want loud thumping music, and want to be lied to.

Jo
Review №60

My salesman Ben really made the experience simple and easy. Fantastic job across the board great job Ben! I will definitely send more of my family and friends your way!! Thanks again

Do
Review №61

I had a bad experience at South Houston Nissan a few time. I sat for almost 2 hours waiting on an oil change & a tire rotation. When my vehicle was brought back to me I was told the job was completed. Well, because I marked my tires prior to sending it to be service because I had issues with this service department before. This is the third time this has happened. My tires was not rotated. Im tired of patronizing with a dealership service department who charges you purposely for service not given. I also had a bad experience with them with another vehicle in 2019. Apparently they caused damage to my engine after supposedly during an oil change, I had to purchase another vehicle. Its a disgrace you try to keep preventive maintenance on your vehicle with the dealer and they are the ones causes all the problems. I did speak with the drive manager who reimbursed the charges & gave a free oil change on your next visit. At this point, it will not be a next visit for me. I felt like they thought my 2 hrs. didnt mean anything nor my trust in them doing the right thing. I went to speak with a GM I believe they said the name was Stone who passed it to Angel who never came after we waited for 20 minutes. I will never use them again. Upset, disappointed, hurt Customer for years

Ce
Review №62

If I could give 0 stars I would definitely do so. This is by far the WORST dealership I have worked with and ultimately screwed myself! If you have the option to walk away do so because they will add so many extras to the vehicle. I went in for a vehicle that cost $21,493 and before even making it to finance they got it to $28k and he worked numbers and still after putting $2,000 down I still managed to be at $26,769 which brings it total to $29,472 on a 2019 Honda Civic they have a ridiculous amount of add ons worth thousands of dollars adding in your price of vehicle that aren’t optional. WORST DEALERSHIP I’VE EVER DEALT WITH!

Se
Review №63

By far the best car buying experience I have ever had! As soon as I stepped out of my vehicle I was greeted by Kevin Huber (sales). He was very knowledgeable about the product and did an extraordinary demo!As it was time to go over numbers, one of the sales managers came out and introduced himself as Leo & went over the numbers with me! He was very clear and detailed with his explanation & made it super easy to understand.Once we agreed to numbers I was then greeted by one of the Finanace Managers Jedediah. He answered every single question I had and made sure I was fully understanding the finishing process before I signed.I just want to personally thank the people named and some of the other salesmen and managers that stopped by and asked if i had been helped already or offered to bring me water. Keep up the great work guys! You guys definitely earned a new customer for life! Best First Time Car Buying Experience!❤️

Iv
Review №64

Service department was very helpful and kind! Had great customer service from the Hispanic gentleman on the right hand side when you enter. Had no issues at all.

Ju
Review №65

Amazing experience!!! Scott Simpkins helped me find the perfect car for me. I felt comfortable at South Houston Nissan and would refer them to anyone looking to buy a new or even used vehicle.

Mi
Review №66

Our salesman when above and beyond try in helping with all item he a five star guy personality very good in words talking to his team to get us a bank so I give South Houston Sales man Mr. Fisher five star ⭐⭐⭐⭐⭐ and a thousands THANKS

ta
Review №67

Nayelli is hands down the best salesperson I’ve had in my 27years of life! I will never buy a vehicle from anyone else! 10/10 recommend buying from this young lady!

el
Review №68

Mr. Josue was very kind and quick to help me. I had spoken to 2 other young ladies that I was there for an appointment and they pointed to a waiting area and told me that they would talk to me in a little while. As I went outside to move my car Mr Josue kindly ask me if he could help me. I explained that I was there a little early for my appointment and he said no problem just give me your number and I’ll check you in. The other ladies never really acknowledged me or talked to me. Mr. Josue was the one who kept me updated on my car. He was very helpful. A Ray of sunshine!

Ro
Review №69

Great service Brittany and Mr Garcia made sure they got my truck running like its supposed to

Ja
Review №70

Very good coustomer service,work hard to get you a good fixed rate in your budget. A hold day test drive,nothing down,bring back the next day.

Br
Review №71

What I love most about Nissan is Justin! He has such a professional vibe when you enter the doors of their dealership. He is very proficient and caring about his consumers. He is understanding and not forceful. No stress when it comes to picking out your perfect dream car!Don’t let the negative reviews about Nissan trick your mind!

Ed
Review №72

Brittney was extremely helpful in the service drive. 5/5 will recommend.

Fa
Review №73

Everyone at South Houston Nissan was very nice, friendly, and appeasing. I appreciated the opportunity I was given to buy a car. I would like to specifically thank Mr. Justin( who showed me empathy and compassion during my troubling family time), Mr. Ryan( who, moneywise, made my purchase a reality), and to Ms. Becky( who always displayed a great smile and was always cordial. My overall experience at South Houston Nissan was absolutely super!Mrs. Ash

Ye
Review №74

Received great service from a salesman named Juan Murillo who helped me out with all the questions I had concerning the process of buying a car. The managers were extremely welcoming and I will likely be coming back again due to the great atmosphere.

An
Review №75

FADI IS AN EXCELLENT SALESMAN AND ANSWERED EVERYTHING. THANK YOU SO MUCH FOR THE EXCELLENT CUSTOMER SERVICE!!!!

Ni
Review №76

Nissan Corp should really take a close look at this dealership, they make their customers feel like they are just dollar signs and the employees appear to be very unhappy, they all look really tired and ragged, just move on to the next dealership. If this place is supposed to represent the Big Corp, then it is a sad example.

Je
Review №77

Amazing place to find your dream car! Extremely clean and well organized! Nice selection of cars! I was assisted by Adriana del Pino, she went above and beyond to help me find the car that fit my budget and my individual taste! I received an amazing service and would recommend to family and friends anytime!

Al
Review №78

Jermaine was great and super friendly. He got me checked in for my service appointment quickly and efficiently. My car was serviced quickly for multiple issues and Jermaine kept me updated throughout.

Lo
Review №79

Ive had my car for a year and theyve been really helpful. My maintenance its always quick and easy. They also wash my car not just drive it through on the way back to me and leave me with a wet car, its wash dried and vacuumed.

Mi
Review №80

Awesome dealership! Josh has great customer service 🙂 keep up the good work 👍🏼

ta
Review №81

Alfredo was great and he helped work with my credit so that I could get in my dream car. Thank you!!!

Kr
Review №82

My husband traded in his truck for a 2018 Maserati. He did this without me knowing anything at all! We are both in love with the new vehicle. His salesman Will was really helpful. We’ll definitely be back here to do business. A+

Vi
Review №83

I was very pleased with the service and professionalism, I received during my visit to the service department.Thank you so much for your assistance.

Bl
Review №84

Oh my GOODNESS! I came here nervous and praying I could get from under a co-signer from hell. Ben made the process SO EASY! Ask for Ben he will make your car buying process SO EASY!

Al
Review №85

I would recommend this place to anyone. I was sick of paying monthly to get my old car repaired and just decided it’s time for something new. I was stressing and searching everywhere. Will reached out to me via Facebook and I was open to a used or new car, but upon arriving to the dealership I decided I wanted a brand new car and Will handed me over to Sam. Sam was super honest and very attentive to my needs and concerns. I fell in love with the first car he showed me and he really respected my wants and catered to my budget! I’m a recent grad and first time buyer, so I was super nervous about this whole process. My financial manager, Jose, worked hard to get me the best rate and helped me find the best insurance deal. This entire month has been hell for me, but South Houston Nissan is ending it just right. 5 out 5 stars for sure!!!

ki
Review №86

Jermaine was very professional and courteous. He took care of all of my concerns in a very timely manner. Thank you

ch
Review №87

I absolutely love the professionalism of the sales men that helped me get my truck his name was Justin he was very helpful an tries to meet needs to the best of his ability no matter the time it takes

Ge
Review №88

Adriana Sanchez is the absolute best I have never been in the presence of a sales woman of this caliber I tough I was wasting my time by even going to south Houston Nissan because of my credit and income but she did her absolute best to work with me and she treated me like a family member thank you Adriana Sanchez for all of your hard effort to help me out I definitely recommend asking for her when you arrive to south Houston Nissan

Ki
Review №89

Justin and Scott were very patient with exceptional service. Scott helped me find the perfect car and Justin worked some magic to get me approved!

Ed
Review №90

My salesman Ben and the general sales manager Carlos went above and beyond to make my car buying experience the best Ive ever had! This is a surprise for my daughter so Ben delivered it to her himself. I would give them more stars if it was possible. Thanks again Ben

Fr
Review №91

I love the great customer service I receive at Nissan. Joshua was the best!

Ch
Review №92

You must see Ben if you need a car! Very knowledgeable and professional throughout this process. This was my third time buying from South Houston and Ben provided phenomenal customer service with my purchase. Thank you for another wonderful experience!

Ch
Review №93

Great place and outstanding service. Jermaine in the service department will definitely take care of you and answer any questions.

Ro
Review №94

People lie to get you into the dealership. I called about a vehicle on Saturday and made an appointment for a Monday. I talked to a dealer rep Monday morning who assured me the vehicle was there. I also ask for the managers name which she gave me. I drove 85 miles to get there. When I got there the salesman told me the car was sold on Saturday evening and the manager I asked about left 2 weeks ago. Needless to say, I was passed off. I ask to talk to the general manager and was told several times he was in a meeting and I could not speak to him. This dealership is the worst bunch of lying crooks I have ever been to. I hope they go under and keep losing business. I will make sure folks know just how crooked they are.

To
Review №95

Great customer service,greated right away got attended fast in and out within 30 mins

An
Review №96

As a first time car buyer i came into this having no idea what i was doing at all. But my co-worker brought me here to look for what i needed. Justin was the one that helped me pick out what would best fit for me and made the process pretty quick and painless. Jose was the one that helped me finish my paperwork, he was open to answering questions if i had any and still made the process quick and painless. I have to thank them for being the best help and helping me with everything. Ive got a brand new 2020 Nissan Versa and i love it. Im extremely happy with my very first car purchase and will definitely be coming back to them in the future.

Fe
Review №97

Great service! Ask for Mike Fisher to make your plans come to life. Worked with my budget, and came out with a nice car. Definitely recommend.

La
Review №98

Awesome service I came in expecting to wait for hours for a replacement key for my car. And Matt knocked it out the park with his excellent service.Thank you all for your support.Kind regardsLawrence Patton

Gw
Review №99

Nissan did nothing but make up a lot of lies. my car has never been hit and the key i took to them to fix is not fixed. They gave me all these prices of what is wrong with my car. they just kept me there for 2 hours doing knowing. I am going to take b to someone at Nissan National with my attorney. I am sick of people always trying to get over.

An
Review №100

The salesman, Tony O. was great and really did his best. But when the internet price and true walk out price are FIVE THOUSAND DOLLARS different without TT&L it is not very honorable. Especially when there is a reconditioning fee of FOUR THOUSAND DOLLARS ON ALL PREOWNED CARS!! One star for the salesman, ZERO STARS for integrity and the manager who all but refused to let us leave even when we had already been there 2 hours and we told him we had to leave to get our daughter.Not good at all!!!

Information
100 Photos
100 Comments
3.9 Rating
  • Address:11911 Gulf Fwy, Houston, TX 77034, United States
  • Site:https://southhoustonnissan.com/
  • Phone:+1 832-554-9746
Categories
  • Nissan dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–9PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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